Information, reviews and public commentary for US companies


TGI Friday's

4201 Marsh Ln.
Carrollton, TX
(972) 662-5400
(972) 307-2822
Twitter IDs
General profile image - 2 d ago


You guys don't honor your website specials, so disappointed about Fridays. Lies, honor your specials, I have been a customer for years, I should have been warned. Bullshit. Educate your staff.

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B. Bryant - 3 d 12 h ago


Hi TGIFriday's,

I'm not only confused but disappointed with you're conascending information on your direct website. Upon visiting the location in Compton, CA, we were told that this location doesn't honor the Happy Hour specials, because they are a franchise location. My first question would be, how as customers are we to know which of the TGIFriday's locations is a franchise location or a corporate location if it's not posted on your website? In more ways than one this is can be considered false advertisement.

Very confused and upset with Friday's.


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Carla - 11 d ago


Baltimore location liberty heights. 02/06/2017

I have visited here three times. Two of those times my card got charged twice with charges that wasn't mine. The first time the waiter caught it and apologized but I still had to wait for the charges that's not mine to come back on my card. The last time I got charged two different charges and the only way I knew is when I looked at my account online. I called to speak to a manger to have to call back 4 times for a total of 40 minutes on hold. When the manager finally got on the phone he offered no apologies until I got irate. The food is good service definitely slow, but u better bring cash and don't use your debit or credit card. When the manager finally called me back he says the charge was because Bank of America holds extra money on your card like a gas station(REALLY!!!!!). But it's so convenient the extra charge was my friends food that paid in cash!!!! Won't visit this ghetto location again!!!!!

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Jessica - 3 d 16 h ago

I am not saying that they didn't mess up and charge you for your friend's food,because I do believe you that it was the same amount. However, the manager's excuse, while most likely not being right in your case, is true. When you pay with a credit card at a restaurant, the assumption is that you will be tipping on that transaction. So to make sure that you have enough to cover the tip as well, your card is authorized for the amount of check plus 20%. It is finalized to the total that is entered into their computer.

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Anonymous - 4 d 24 h ago


The worst bartender i have ever witnesssed she was working at the Front Royal Va. Fridays on 1/16/17 and she was rude unsocial and acted like i was not a valued customer.Shes short with brown hair. I will never spend my money at this location very disappointed and feel disrespected. I hope management handles this problem.

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Anonymous - 4 d 15 h ago


Barbtender quincy tatum at maryland smells like weeds

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Pissed off customer - 5 d 14 h ago

Fucking bar tender sucked balls rude moody need some young happy people in there!!!

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Anonymous - 5 d 14 h ago


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Pissed off customer - 7 d 32 m ago


Went to the tgi on international, some girl name Genesis. Very rude, I'm a regular when it comes to this tgi and she's new, since my first encounter she's been the same. On her phone, smells like she uses marijuana as her perfume and I've brought this up to management there and they don't care.

Tgi on international 32819. I've world in a restaurant myself and this attitude is not okay.

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Michelle - 13 d ago


My name is Michelle Manzanares, i have been trying to speak with the district manager if the Northfield location in Denver, C.O. 80239. The G.M. of this location has refused to give me her number or have her contact me. It is very important i speak with her right away. Please have someone in charge contact me immediately (303)371-0307

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Anonymous - 10 d 21 h ago

Michele, I contacted Guest Relations last week & the Regional Manager was supposed to return my call. TGIF management are arrogant & unprofessional!!!!

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Anonymous - 10 d ago

I contacted Guest Relations to file a complaint against Peter (Last Name Unknown), District Manager-Bel Air, MD. I was told the Regional Manager would contact me. To date, no one has contacted me. It's 2017 and discrimination still exists!!!

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Jackie lake - 30 d 5 h ago

I think it is disgusting you are open on Christmas. Your so called soldiers cannot even enjoy their families because of corporate "greed". I bet they don't even get a bonus. FRIDAYS is not what it used to be. Just a matter of time and you will be out of business too.

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FRIDAYS SUCKS - 10 d ago

No fridays employees do not get a bonus for working Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. They also treat their employees like shit and don't pay us our bi-weekly pay check saying we made too many tips! Thank you for your post

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Angelina - 11 d 3 h ago


Long story short. We had a party with 15 guests on this past Saturday. The service was horrible, the food was cold when it arrived 2 hours later, one manager we asked to assist us with our complaint ignore us, three of our guest didn't get their food until the receipts came. Two others appetizers arrive with our main meals. Oh yeah, almost forgot, I ordered a drink from the bar that came to me 45 min. later incorrectly and I was told by the server that was what I ordered. SMH...I'm trying to call corporate office as I type this. Sooooo disappointed.

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CB - 12 d 18 h ago


The online ordering sucks. There was no place to put coupon and gift card numbers and they refused to do anything at the restaurant. They said I should have called. Last time I called they said to do it online. Orders were wrong both times.

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Shaneika - 14 d 5 m ago


I just left the Westbury, location in longisland NY,

me and my co- workers decided to go there for lunch it was a total of 7 of us. We sat at the bar, we arrived at 12:06pm, it took 10 mins for us to be greeted. Finally when jade the bartender arrived there was no hello how can I help you nothing. So we took it upon ourself to order despite her attitude. Jade confused the order and didn't ask my other co- workers for there orders they had to hound her down to place there orders and drinks. I asked jade 3x did she place me side order when I asked her she behaved as if I was bothering her. Jade placed the order after my third time asking. 2 of My co-workers sat there for 40 min with no food or drinks. Not one time did she come over and ask if we need anything or if all orders came out. To make matters worse she provided no sliver ware for us to eat with. We had to grab our own menus and utensils from the tables behind us. We were the only group there 20 mins before other customers arrived. Jade had ample about of time to place orders follow up with us. The service was so bad we asked for John the manager. When John arrived his attitude was just as bad as her. It was very clear it didn't know how to smooth over the situation at hand. To be honest John responses was as bad as jade. So I see where she gets it from. The disrespect continued when she raised her voice and scolded her own. Manager in front of everyone there. Throughout this whole process the food and drinks did not arrived until 12:50 PM, . I will call the corporate office and let them know as well. The service was extremely bad.

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Disgusted... - 15 d 16 s ago


Long story short: online order made, didn't recieve food (because restaurant didn't have it, but only found out because I called in reference to a question about my order not due to the restaurant informing me), money taken from account, called customer support, heard nothing back although promised I would get phonecall and email...

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Patty G. - 15 d 4 h ago


In Dec of 2015 my son bought me a gift card for Friday's in Lowes in Danville,Va. I held the card until I went on vacation in Oct of 2016. When I tried to use it I was told there was a zero balance. A mgr of a Pgh,Pa Friday's helped me by finding out when & where my numbers were used. I contactacted Friday's customer relation on Oct 28,2016. They told me to take a picture (front & back) of the card I had in my possession. I did so & sent it to them as asked. No reply so I contacted them again in November again in December & then again later in December. I received an email saying I would receive a replacement card on 12/28/16. It's now 1/5/17 & still no card. What kind of business is this. I worked in retail for almost 30 yrs & was always taught to give our customers the best customer service possible. P.S. The last girl I talked to named Cy was in the Phillipines she said. When I asked to speak to someone in the USA I was told all business went through them. REALLY????

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Friday Fail - 15 d 19 h ago


We came to the Bowie location at 9pm on January 2, 2017. The restaurant was empty and the bar was partially full. We sat for approximately 15 minutes before being acknowledged. I had a menu which the bartender actually took back from me. We attempted to order about five different things. The order would be placed then the server would tell us they didn't have the item. Finally we decided on an available item only for it to come out wrong. I ask to speak to a manager who's name I recall to be Maurice. He behaved as if we were bothering him. The least sincere attitude I have ever witnessed from management. He says to us.....oh do you all just want this to go? Why would this be a solution to anything? I will never visit again and I will advise others to follow suit.

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Donna W - 16 d ago


Beaumont Texas need a TGI Friday's here, we recently had an Applebee's that has closed it's doors this week , and a TGI Friday's would be perfect for the location, please look into this. Thank you..

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Anonymous - 24 d 8 h ago

name is Chelsea know if I am an employee at the South Cooper location tonight I was a victim of a hostile environment by my manager, Nate. I would like to place a formal complaint and request a formal investigation I have verbally complained to my manager Doug about night before. Unfortunately tonight the police had to get involved because my safety was threatened as well as the workplace safety.

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neen - 17 d 13 h ago


Good for you!!!!!

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Vibrant V - 17 d ago


Please contact ERIC Equal Employment Opportunity Commission.

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Vibrant V - 17 d ago


EEOC - Equal Employment Opportunity Commission

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