Information, reviews and public commentary for US companies

 

TGI Friday's

Rating
0.620112
Web
www.tgifridays.com/
Address
4201 Marsh Ln.
Carrollton, TX
Phone
(972) 662-5400
Fax
(972) 307-2822
Twitter IDs
@TGIFridays
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Heather Edmonds - 2 d ago

1

I was at the local TGI Friday's this past Wednesday. I was with some colleagues from work. There was no significant issues. I ordered take out to go home prior to the check being delivered. I got 1 of the orders about 10 minutes later but the other order was missing. The waitress stated that someone took it by accident. I waited another 20 minutes. By the time, I got home the original order that came out in 20 minutes was cold and the burger was burnt. Along with waiting about 30 minutes, this was not acceptable. This was. OT good customer service.

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Jon Dell - 2 d 16 h ago

0

After waiting to be seated for about 5 to 8 minutes,we went to the bar asked the bar maid ,who stated what do you want from us, there are only two of us working.This was at the Tampa Fl. Fowler Avenue location.

Guess on this Thursday the RIBS went to the rats in the back room who were afraid to come out to the others waiting to be seated. These, about 10 people, left also with us.

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Anonymous - 3 d 13 h ago

0

I was just having dinner @ TGIF Crown Plaza in St Louis........ Worst service and food I've ever had at your chain! 10 min. to get seated, 10 min. to get a waitress, rude, no water, wife order steak MR more like MW....... vegtables old and waitress or bartender couldn't get my wife's drink correct. And NO silverware! Worst experience ever. Not a start to a vacation. I signed my check which I put on my hotel bill.

Mark R Levitzke

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Get to my car. It made my lunch enjoyable. So appreciate d. Thanks for the kindness. - 6 d 9 h ago

I am an a senior who needs crutches to walk. I love going to TGIF in Costa Mesa. I do do will a great deal of difficulty. I was there today for lunch and a very nice server named Christian helped me t

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Detric Harris - 6 d 12 h ago

0

We had a party of twenty plus it was for my daughters birthday she called three days earlier to reserve the manager there wasn't any help standing around not helping in the kitchen either we had one waitress it took over ten minutes to get our drinks we ordered our food then the food literally drizzled in I asked the waitress why would one person get the appetizer and another person didn't very unprofessional by experience when you have a party all the food comes out at once no apology when I I wanted to talk to the manager all of a sudden they were back in the kitchen getting our food together what the hell so, so unprofessional kept sending the waitress the manager was afraid of confrontation

TGIF 8325 us hwy 64 Bartlett Tennessee

They need to fire everyone or have a mystery owner to visit

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Anonymous - 9 d 18 h ago

I will never buy another order of Friday's chicken wings from the store in a box again ever . That was five pieces of unrecognizable chicken parts in the box full of gristle and fat

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Za'nya - 10 d 12 h ago

0

I had an extremely unpleasant experience at what used to be one of my favorite Friday's. I was at the West Orange, NJ location in Essex Green Shopping Center. The manager during the shift was Diana or at least that's what she told me her name was over the phone. I had ordered endless appetizer and an order of potato skins. So I wasn't aware that you couldn't bring your food from endless appetizers home, so I asked for the manager. She comes and explains. I have a better understanding at this point so I let it go. I then ask for a container so I can box my potato skins and she says well I'm not giving you a box until you finish the wings or give them back. I'm like um okay, but my Uber is a few minutes away and while my stuff is getting boxed and I'm paying for my bill, I'm gonna continue eating some wings until everything is done. She was insinuating that I was trying to "sneak" some of the wings in my box which was never the case because I let it go. So she was literally hovering around me and watching me, making me feel so uncomfortable. So I'm on my phone talking to an associate letting them know how my service was kinda suckish today. So I guess she overheard me and can't over and packed my potato skins and tied the bag in a knot. She put my to-go cup of sour cream outside the bag, so while my fork and knife were down on the plate, she sees me opening my bag to put my sour cream in my container of potato skins and she rushes over to me and snatches the buffalo wings as if I were trying to throw them in my bag. She completely made my experience very uncomfortable and I personally feel as though it was racially biased. It was only like 3 boneless buffalo wings left and I stated several times that I understand the policy and I wasn't beat over the 3 wings anyway. & she still hovered around me and was watching me as if I was trying to "steal" some hot wings. It was absolutely absurd and uncalled for and I am personally OFFENDED. The whole bar was staring and I felt so embarrassed and uncomfortable. I will not be returning to this Friday's and that's a super bummer because this is my favorite Friday's and my service is usually amazing here.

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Jennifer - 12 d ago

0

Hello

Either the restaurants needs capable managers or to be close for cleaning but the restaurants are dirty and disgusting and some of the servers that they have needs training. Clean Up Fridays.

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Sue - 12 d 15 h ago

0

We went to Duluth in Georgia and wanted to get a drink and , My Husband went to the Bar and four Girls walked by him several times and did not ask for his order till he asked one, Iwent to the Bathroom and it was disgusting , pee all over the floor garbage every where and I was grossed out and then went out and walked by the kitchen and it looked like the bathroom. That was it! I said drink your bottle beer and lets go!!! Then they charged us 5 dollars for one beer. I think they were making money on the side. Never will I walk in to antherTGI FRIDAYS

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kristi - 12 d 17 h ago

0

I'm soo disappointed with TGIF. I have never been to an establishment where the employees are always right and customers are wrong. My 8year old niece Birthday dinner ended with the cops being called. The management knew that their server was in the wrong and still made it clear that they stand behind their employees. The server was trying to fight my sister and her 14year old child. When I asked the manager what will be done about it, she stated that the server has been with them for 8years! This is bad customer service!

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Bobbyg - 13 d 5 m ago

Fridays has got to be the most disappointing place to eat you constantly take away the best entrees like your wood grilled chicken you best pasta dishes .its going to hell and will be out of business soon let's get real and provide us with better food I can remember you restaurant in nyc which was great and a great place for happy hour with your friends and co workers a great place to take a date

That's all gone!!!! Please bring it back I love the memories but not the future

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Ramona - 13 d ago

2

My daughter worked at TGIF in the good years. Today they offer inconsistency in dishes and it's sad. Why not go back to original menus which were awesome... expect higher standards from employees ... My visit yesterday was a noon visit which, in years gone by, would have been packed out. Restaurant Almost empty. Sad.

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Chris J - 14 d 9 h ago

4

My companion and I visited the TGiF in Essex Green Plaza in West Orange, NJ. I've eaten at this location numerous times and Friday's IS my favorite eatery. All my friends know that if they ask, "Where do you wanna go out to eat?", my answer will be Friday's. I also had other pleasent experiences at Friday's, particularly in Clifton, NJ. At any rate, the food is always good, as it was yesterday. The service was pretty good as well. However, we did have a noteworthy issue. Not sure which one, our server or another waiter took our plates with our unfinished food and disposed of it. True, my companion and I were engrossed in conversation before we noticed our food was gone. We previously asked our server for the check and was going to ask him for for take home tray when we noticed our food was gone. We didn't even eat half of our sandwiches because we got full off of appetizers, drinks and those delicious french fries. We brought this to our server's attention when he brought us the check, and he just replied, "Sorry about that." He didn't offer any type of remedy. I could have asked for the manager but we wanted to see if he would have had the wherewithal to get a manager or try to rectify the issue. He was just nonchalant about what happened. And a good tip was still given regardless. Despite the convience and closeness, we most likely won't be eating a this Friday's anymore...well for a while any way. I have to admit, Friday's is still my favorite restaurant but the aforementioned is no longer my favorite location.

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Anonymous - 14 d 18 h ago

Worst food and service at the Midlothian Tnpk location in Va restroom was filthy and disgusting, ruin tuning over and sink full of dirty water(sink was clogged).

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Stephanie - 17 d ago

0

I Love TGIF'S. I decided to take a friend out to the one in Leominster Massachusetts. I was disappointed to find that all fried food cooked with fish. She has a severe allergy. When asked to cook something on the side they could not accommodate. Might be something for your food chain to look into. The staff was friendly bit I feel something could of been done.

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Sue Taboas - 17 d 17 h ago

1

The change to two of your appetizers leaves a lot to be desired. The potato skins have gone from 8 to 5 with very little cheese or bacon, mostly potato . Price stayed the same. The spinach dip was so dry it was in eatable. Who ever is designing your recipes needs to go back to school and learn how to balance the flavors.

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Jade Bishop - 18 d 15 h ago

0

Just ate at your Lafayette location i was appalled. Roaches in by napkin. I am shocked . Never returning.

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Dawn - 21 d 16 h ago

0

This was at your West Orange, NJ location...

Although our server was very sweet the food and drinks were awful! I have a picture I can email when you contact me but the $5 Sam Adams beer came out half full and warm. Plus it took 20 minutes just to get our drinks after we ordered them! Then our burgers and fries came out only slightly warm, not hot at all. I would've complained to our server but she was busy (the place seems very under staffed) and we only saw her twice.

I will never be going to this location again!

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Edtrish22@aol.com - 21 d 18 h ago

1

An email sent to us for this weekend offer as such stated 2 for $20. That got us to visit our Levittown Friday's for the second time this month, after many years of staying away..

We were very much impressed the previous visit by the young lady (military veteran) who is an asset to your company

This time today was a disaster, not only were they not aware of this offer but said they couldn't,t fill it due to not having all the

Stuff, whatever that meant

Well, we ordered anyway and my husbands bacon burger came without the bacon and my house salad didn,t have any French bread stick. If the offer was truly not a bait and switch then once again someone needs to get their act together.

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Tamme - 23 d ago

0

My team went to the TGIF on 28th st Grand rapids mi we ordered lunch and strawberry cheesecake for desert. The strawberries were old and tasted like nail polish remover. I called the store to inform them. They said a manager would return my call. I BIG NO did not get a return call. Needless to say it made up sick. Totally unexceptable.

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Gabby - 29 d 10 h ago

0

My husband took me on a date for our anniversary tonight. It started off great, our waitress was awesome, our drinks from the bar were good... Then a young server came to the cabinet next to our table to get a to go box out, and kitten ran out he said it was a kitten I personally think it was a rat. A kitten would have mewed or cried from being stuck in a cabinet. The waiters and waitresses still continued to serve to go boxes and other items from this cabinet where the rodent/cat was stuck. Another waiter told us there was rat feces found behind the bar today. This is completely disgusting and makes me never want to eat here again. I hope you have your employees clean and sanitize this restaurant, I am very grossed out!

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Karen Pippin - 31 d 23 h ago

0

My group of ladies come to Friday's once a month on Wednesday , We have received the worst service last night. I don't know who is responsible for choosing managers and asst. managers but you really need to have someone that is outgoing and really enjoy's the job. We had to ask for drinks, had to ask for waitress, I didn't get my points due and was very dissatisfied with over all service. My husband and I also go to Friday's on other times and seems service has dropped drastically .

My location is Owensboro, KY...I have yet to see a manager and when you do they act like they are so busy they don't have time to talk, but they have time to talk with the young ladies that welcome you at the door. Guess it's time to go elsewhere .

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Mandy Danberry - 33 d 19 h ago

3

Visited a TGIFRIDAYS in mount laurel, nj. Food was good, as always. Service was good. It was late afternoon, before dinner rush (3 pm). The staff were all hanging out, being loud and laughing, carrying on. Worse than that. They had hip hop/rap music on so loud, my husband and I had to yell across the table. Understandably they cant make everyone happy with a music choice, but the fact that I had to yell over it was beyond annoying. It was like we were interrupting a staff party. I wont be back there. Too many other places nearby that offer a nicer time.

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B.Rocca - 33 d 17 h ago

0

1....Yakima WA, is currently enjoying the benefits of promiscuity - a rapid increase in the number of AIDS (HIV) cases. Blacks, and mestizos, are passing it on - in the name of diversity, equality, and brotherhood - at a rate 26 times that of whites. It goes something like this: A white dude, who cannot control his stiff joint, takes on some white girl who was recently plunked by some other guy whose girl loved race-mixing juice exchanges. Sooner or later, what goes around comes around, and everyone is happy knowing that they "are in this together." A loose market cashier, who often smiles at me, claims she is only humping older men now since the young guys are mostly diseased. Wasn't there something about glass houses?

Flagged for review. 
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Bob from Colorado - 34 d 15 h ago

0

Visiting Memphis and stopped at the TGIF on Union downtown. Bad bad bad experience. We had to wait for the waitresses to finish argusing about whose.turn it was for seating. Then had to wait for.service. Wife went to use the the bathroom and it was filthy nasty dirty. The men's was out of order. Boy just can't wait to see what the food is gping to be like.

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TGI Friday's - 34 d 4 h ago

0

R &R***A garbage dump exhibits diversity.

Disasters waiting to happen: Low tech people operating high tech equipment.

Flagged for review. 

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