The way I was treated I'm furious. I recorded the bazaar behavior that the waitress had towards me and my family It was racist!!! I will be posting it on social media and asking people to boycott.
After reading several of these bad reviews and just leaving one myself. It appears that the problem is not with the incompetent employees. It starts at the top. I see nothing from the corporate defending the actions of your employees. It appears that that the CEO or whoever is not concerned with improving on the poor performance of your restaurants. I hope you get it together because the food is actually pretty good.
I ordered a French Onion Soup at the same time I ordered the appetizer which was prior to my food order and it came out after my dinner and did not have the cheese melted on top. Not only did it not have the cheese on top, it had a hard ball of cheese sitting on the piece of bread. If it is going to take that long to make a soup at the very least it should be presentable. Miami, FL Falls location.
try contacting them on their corporate number. that's a HUGE "eff" up. We got a piece of rock in a box of frozen potato skins. I cant get anyone to help me
To whom it may concern, we have been coming to TGIF for many years. Spending over $50. Per visit. We're even enrolled in the Stars and Stripes program. Which is a great idea. How ever over our last 4 visits for which where during the endless appetizers. They ran out of Pot stickers 2xs on us. We got free desert tickets for our troubles. Really!! We've had to wait a horrible amount of time for drinks from fountain not to mention drinks from the bar took forever! I guess they went to the brewery for them. I'm saddened to say the management that does the ordering and staffing of TGIF in Allentown Pa. is the worse. Or there not given the stuff needed to preform properly.
We've arrived at 3:30 pm it's now 5:13 pm I've had 1 order of pot stickers and 1 order of jack Danial boneless wings. 2 hours only two appetizers !! I'm saddened to say Were considering not returning to TGIF. Our waiter has been as accommodating as possible.
To whom it may concern:
Our experience at the Union City, .ca restaurant was horrid. We were met by a bartender who was pitchy and felt like we were putting her out for wait on us. We went on a Sat at 12:30 in the afternoon for the endless apps. Let me just put it honestly....they sucked. My husband and I know lots of people and you can be sure that nobody we know will ever go to any of your establishments ever again.
TGI Friday US 1 at Florida it was the worst service TJ Friday The Odyssey
I recently went to a fridays in west Nyack . Horrible!!! I waited 20 mins at the bar and the first thing the bar tender said to me was " that the seat I was sitting in was his friends and she will be coming back , he wanted me to get up and sit at a table . I kindly asked to speak to a manager . He said my friend should be coming back and don't say anything when she pop off! I was highly upset ! I asked to speak to a manager again , a manager came over and by the looks of it he brush my compliant over I got up and left. The customer service sucks the manager sucks , worse FRIDAYS I ever been too . So upset and disappointed
Went to TGI Fridays in December in Charlotte, NC before Christmas with a $100 GC. Only spent $32 of the card to leave me with $67 and some change. Went back in late January to make $20 purchase only to discover that my remaining balance was at $0. Had to pay out of pocket because the manager did nothing. So I called the number for GC's for TGIF. Rep took my name, number and address and stated that case would be escalated and they would contact me in 3 business days. 3 days later, still no call, so I called back and explained the situation. Was told that my remaining balance was used on December 27th. I clearly stated that I was not the person that used my card as I was sick in bed for 4 days after Christmas which led me to believe that an employee stole my GC information. That individual that I spoke with when calling back stated that the 1st report was never put in so they had to escalate again and this time took all the previous information including my email address. I was on hold for 10 minutes and then was told to call back in 20 minutes because their system was not working correctly. (You're kidding right????) Called back in 30 minutes, information was taken again, situation explained again and was told 3-5 business days. Well it has been beyond 5 days, 8 to be exact and still no call. I don't have $67 just to give away. I advise any person to take heed and not use a GC at this place because they let their employees steal from you. Plus they have poor customer service.
First of all we are party of 10 and, usually go to this place every other week. Last time our server was very rude. He Never checked on us, doesn't smile. At the end, he came to our table grabbed the checks and looked at them on the table then he said " you could do better" in a very bad attitude and left without even saying thank you. We left him more than 15% tips. I went to his station to tell him that was very rude and unprofessional, however he was acting in the same manner with attitude. Looks like he doesn't care about customers.
SERVER NAME IS CHAD.
Just to make things simple, I advise anyone wants to go out to have good time and a nice dinner with respectful treatment to go to a different place.
store: 5034 W Irlo Bronson Memorial Hwy
Kissimmee, FL 34746
This happen Costa Mesa, California yesterday 02/14/2017 on Valentine Day We order food and end up to emergency room result to food poison, after we left hospital we took food back and the two managers on duty was Michelle and David told us they file incidence report and the general manager name Paul going to contact us in the morning but nobody follow up. All this food poison come down to their cooks-employees do not wash hand after restroom, the food drop and never trash but cookie for guests in other for them to save money or the food split in the dirty sick and never care to remake new fresh food but the warm that same one that split.Also food always cook in mIrcowave the plate have holes and burn on the bottom. TGIF is contaminate food and gives us food poison in the community. TGIF is a dirty junkfood with food poison of all time. TGIF You need to build all your Resturants like all new restaurants out their that you can see the cook/chefs when they make the food and the food is clean cut, 100% clean food, you can see your food that they are making.No more food from the back restaurants full of food poison from behind your close door of your resturants. We still have serious stomach upset, pain, vomiting, diaherrea and lists goes on. TGIF all this is all in the ends of the CHEFS/YOUR COOKS.STOP MAKING US SICK IN THE COMMUNITY.
I ordered a take out meal for Valentines Day. When I got home half of my order was not included! I got ribs but not the chicken or shrimp that was also ordered, I called the manager to complain. He said I would receive a gift certificate in the mail. The same thing happened to me a year ago. I was promised a gift certificate then, which I never got so I'm not counting on it. I'm done with this chain.
HORRIFIC AND DISAPPOINTING!
I decided to go to Mondawmin Mall location to treat my mother to preholiday dinner and was met by a hostess line with NO ONE At the front desk for 25 minutes with a less half full dining room and more than 10 servers talk in kitchen area, and with each other. The assistant manager or tranee was talking to a girl while seated at the bar...MAJOR TRAINING ISSUES ! CORPORATE needs to step in and assist. Too much standing and taking and around. I was but more so my Mom was disappointed. I will video and post soon....disappointed!
A terrible experience at TGI Friday's in Port Charlotte Florida. Poor service. Untrained servers. A manager that should not be a manager anywhere! This is the third time at this location and I will not be back. I will not ever go to another one anywhere. Got coupons messed up. Did not return my gift card...somehow lost it??? After waiting for the manager to come to the table for a full 30 minutes...yes THIRTY MINUTES! He finally came with a "Free Appetizer" coupon that expired in 30 days. I do not want that. I wanted my gift card balance of $8.00 back OR $8.00 with no expiration date. The manager did not seem to care. He blamed it on the new staff member as being not trained. Who's responsibility is it to train the service person? The manager did not act like a manager. I doubt he can manage his own life. This know nothing manager is one in name only! No stars for TGIF in Port Charlotte Florida. Will not return! I've been going to TGIF's for over 30 years. It's a ritual when I fly to South Bend. We ALWAYS stop there after my friend picks me up at the airport. NO MORE. My money goes somewhere else!
Have you tried call General Manager Pat & telling her about this?
TGI Fridays this is not there current address! Been gone for at least 1-1/2 yrs.
Don't care if it's is or not. People still read these comments.
We love the one in Port Charlotte, Fl. Our severs Lesley & Evon are the best. And if we have problems with anything. Managers take care of us. Great place.
North lake TGI fridays and the waiters are very rude and they aren't organized at all also they were out of milk.
My wife, her service dog and i visited a North Little Rock TGIF location tonight. A patron stepped on the dog, the animal bit him. How you can miss a 90 lb animal curled in a ball under the bar I don't know but the idiot did. The staff, manager and other patrons watched the dog lay in one place for over an hour during our dinner and saw it not move unless the wife talked to him. The incident was handled so well by the entire staff I was very impressed. They took care of the large guy who whined while his very nice wife collected our information and then calmed my wife when the folks went to get a tetanus shot. After all that is why she has a service dog, PTSD etc etc etc etc.
I can't speak more highly of this staff!!!!!
For over two weeks I have been calling different TGI Friday's numbers, making submissions on the website, and following up on "website responses saying "closed"". Trying to locate the department for bulk corporate (B2B) gift card sales.
I contacted the Moline Illinois management several times about my rewards point not being accurate and they assured me they would fix the problem and after three attempts ... nothing I'm so disappointed . If you can't fix something that small you have poor customer services skills.
The TGI Fridays in Conway, Ar. has got to be one of the worst I've ever been to. We used to go every week but every time we go, they screw our order up so bad that we finally said to heck with this. Chilis is right next door and it's now our go to place!
We never had the manager come speak to us or apologize for the awful service. All we can say is, they've lost some great customers!
Sounds like the TGF's in Port Charlotte Florida. Service is awful. Some menu items are OK. Some are not for human consumption. If you call for a manager, be prepared to wait 23 to 33 minutes. And then, you might have wished, (in my case HE) would have stayed home. Offered stupid coupons soon to expire to try to make things right. It didn't work! Just made matters worse! Like you, Chili's is my go to place. In over 20 years, I've never been disappointed at Chili's! Again...my post gets NO rating. Zero! Natta. Neach. . NOTHING! They (TGIF"S) needs to pay attention to customer service and start to realize that the customer is what is paying you bills and your salaries. Start doing your job or start losing your franchises. My money will never see the inside of your restaurant again!
Gun Hill location in the Bronx, need to be re-evaluated.The food taste like it came out the microwave luke warm, the service takes forever. The is rude and don't really mind their tables.