Information, reviews and public commentary for US companies

 

TGI Friday's

Rating
0.688213
Web
www.tgifridays.com/
Address
4201 Marsh Ln.
Carrollton, TX
Phone
(972) 662-5400
Fax
(972) 307-2822
Twitter IDs
@TGIFridays
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Dan r - 15 h 34 m ago

0

The worest TGI Fridays is in Michigan on Vandyke in Sterling Heights. There's never a greeter,they have ghetto rap music blaring. The 2 times i was here i never got service or couldnt even order. I couldn't find one employee who was working both times. No bartenders or waitresses around. Just some ghetto rap music blaring like its a club. The whole staff needs to be replaced. Corporate step in and do something. Management is beyond horrible how do these people still have a job? Read the reviews corporate you have to be aware of whats going on.

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Lisa - 2 d 10 h ago

0

St.louis mo, Creve Ceour, worst experience first off let me say the manager Bruno was not listening at all and I just flat out asked him are you listening cause all he keep saying is we don't put orders in into all food is gone everyone don't have endless at this table dude fries not on endless bone in wing etc I have a complaint about my server still no fries dude to go with my chicken quesadilla I have came here before service was awesome manager was nice I came twice in one day I just like for my fries to be with my food and for my food to be hot and for the server not to be slow are the manager not to be snobby and listen customers are the most important thing I'm very disappointed and will be call corporate first thing in the morning and will do my best to post the pics of the lemons that was so hilarious

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Lisa - 2 d 10 h ago

0

I had the most horrible service ever at this location it was not not the last time even when asked for a manager he came out like mam I can't take ofrder until all food is gone on table I stated sir even red lobster get orders ready on endless shrimp the server I have is extremely slow I have been waiting on tries a basket a fries for over 10 min then you come out and say I'm getting them ready well I'm waiting on them still and he hasn't got them now but do has made me pissed like what is going on in so pissed right now also this is what we didn't want to do good be gone and we still waiting on our food order to get taking again I also took pics lol so I can send and post to the corporate office I asked for lemon for water got 2 lol on a plate I have a party of 6 for Lisa are you kidding me the server said ppl only get 1 I said can you add 1 times 6=6 smh

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Former Employee - 3 d 12 h ago

1

Store 2628 Waterford Lakes in Orlando, General and Kitchen manager treat their staff horribly, talk behind their employees back and laugh in your face, Not to mention have been told to keep our mouth shut about the big roach and bug problem in back of house (kitchen) as well as there have been an incident where a baby roach was in a customers drink and multiple of others.

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Never go back - 4 d 9 h ago

The TGIF in capital center largo md

Is the worst TGIF I have ever been to im 25 years. Service is terrible, wait is long and manager and helps suck. Will never visit this ghetto place again.

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Customer - 6 d ago

Location 7798 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747 Bartender Jerry 500 is an asshole.

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Natasha - Disappointed Customer - 6 d 17 h ago

0

I visited the Sugarland, TX location on April 13, 2017 and had the worst experience. The host was rude, the manager was oblivious, they ran out to go cups, some received their food others received cold food when their food came out, only good thing was the server. We spent almost $200 for our party to have a night like this is unacceptable. I called corporate and the best they could do for this horrible service was a $10 gift card. REALLY! This shows me I need not patron TGIF. Thanks for the non service!

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I will never visit the West End TGIF again - 8 d 12 h ago

0

I had the worst experience ever at the Dallas West End location, and didn't even get seated to eat! Friday night, April 14 @ approximately 9:30pm my daughter and I arrived to the restaurant which was very busy. The host advised it would be 30 minute wait, no problem. I went back outside to wait along with several other parties on waiting list. About 20 minutes pass and I go back in to check on my wait status, at which the host advises they've scratched my name off the waiting list. When I ask why she begins to imply I have an attitude and tells me I can go find somewhere else to eat. At this point people are looking at us. The other host then advises she's placed me back on the list and it should be available shortly. Fine, I go back outside to wait. It's now 10:15pm. Several parties have now left due to wait time. One of the host comes outside and requests a party of 6, who was sitting next to me, who had arrived after me and we had been talking while waiting. The lady with the party then proceeds to ask the host, "maam they've been here much longer than we have they don't have a table available yet?" The host ignores the question and proceeds to seat them. At this point I request a manager. So I'm speaking to the manager about the issue and somehow she sides with the host and tells me I should go somewhere else!! I did leave, but came back because I was so upset and embarrassed in front of my daughter that I wanted answers. I was finally able to speak with Martha, who advised the issue would be relayed to the GM. Hopefully this gets resolved, no one should have to experience that just to eat. I don't have names of the hosts or manager because no one would provide that information to me.

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Sam - 9 d ago

0

I currently work at Fridays and I had to quit cause hated it (Mobile, AL) the managers there suck ass bad !! They hire the worse people ever. I worked with a girl who made racist statements about the customers that was coming in several times, we also work our ass off 8, 10, 12 hours and there is NOOOOO type of break, and if you dare ask the answer is no but of course they have their ways to say No to cover they ass from not getting report to the police...that place needs to close down the customers and the workers are just horrible and makes the company looks really bad!!!!

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Cathy - 9 d 18 h ago

0

TJIFridays in Durham on Erwin road sucks worstes service ever my son even hated it and he is 2

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Ashelly - 9 d 18 h ago

0

All I have to say is that I came in yesterday with my husband and the manager (Tammy) was very rude.....I have never been so assalted in my life.

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Anonymous - 9 d 18 h ago

0

This is in Durham NC by Duke

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Keyonna the Very unhappy customer - 10 d 6 h ago

1

Where to begin! Well we arrived and was told there was a 20 minute wait and we agreed to wait but 30 minutes go pass and we went up to the hostess and asked when would our table be ready and she said not sure its only 10 mins over the time, that's not bad then walked off..(nasty attitude/lady with long dreads) we finally seated maybe 15 more minutes later and we meet Jerod. He writes down the order but needless to say he only put in have the order. Smh when asked about the other half he stated "oh my bad I forgot " .. I then say okay where is my food since you brought out my brother and he replies it should be out within the next 10-15 mins smh really. Why bring out his entire meal minus the shrimp he forgot to put in but leave me with no food. He never refilled our drinks not one time and by the time he brings my meal out which was fried shrimp and French fries my brother was done his. A nice gentleman (darker heavier set guy) came over and asked if we would like a refill. (Thank god for him) We had endless apps as well and although we asked that he bring more out twice he only brought it once... smh I must say just all around bad service. From the moment we walked in till the time he brought us the check and kept hovering over us to sign the ticket.

We sent $57.07 there and if I could take it back I would've ... WOREST EXPERIENCE EVER...: and did I fail to mention our drinking glasses were super dirty and when we were offered a refilled he grabbed our cups and the rim and said he won't mix the cups up for when he brings them back.... NO THANKS I want a new cup idk where your hands have been... this store suck and I love TGIF ...

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Bill - 10 d 9 h ago

0

I've visited the Fridays in Columbia Missouri we ordered endless apps and entrees after we got the endless apps we was told that only one of us could eat it so we then we was cut off when we got our bill the waitress had added it as endless apps and we were charged accordingly when we should have been charged for a single app. two kids who were screaming at the top of their lungs were seated next to us when half the restaurant was empty. the waitress ignored our table I sat with an empty glass more than half the time and when I said something about the endless apps only being one because she cut us off she went over and talked to the hostess and they laughed about it looking right at us.

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Faye dirks - 11 d 4 h ago

0

We visited the Friday's in morrow ga tonight worst experience ever. Our waitress was the worst ever. There was four in our group took us over twenty mins just to get our beers and when we ordered another beer just two of us this time she only brought one and then brought one to one that didn't even order one and still waited for the other beer to come. The seats were dirty my friend sat in something and had to go to rest room to wash her jeans off and the waitress knew this and made no attempt to even wash the seat out until we ask her too. Not a good impression for a first time visit. My name is faye dirks and my phone number is (hidden).

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Anonymous - 14 d 11 h ago

my name is Brooking Weaer and have to give you a new no to all me on its 970 310 1436 I I got sick from eating at TGIF at the Gold Coast in Las Vegas Nev April 7th Threw up most of the 8 to 9 hrs I was there The Dr said it could have been the eggs and or sausage that made me sick.. Manager there said you would try to contact me Tuesday April 11. If you do call this no 970-311436 Thankou Brooking Weaver

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Melissa Dorsey - 15 d 9 h ago

1

Yesterday we ate at your establishment located on 4th street in Louisville. We there to attend a concert that was in town . We asked for a table for 5. Myself my husband and our 3 teenage children This is by far the worst TGI Fridays we have ever been to . It took them 20 minutes to seat and others even though there were only a few other patrons there eating . The hostess acted as if she couldn't be bothered. After we were seated an we ordered our food we waited a while for drinks . The food that came out to us was horrid . My daughter had to wait 10 more minutes after we had all gotten our food to even get hers and that was after we had asked two different people for her food . Our hamburgers we not edible so we just ate the bread . My other daughter had a chicken ceased salad and the lettuce tasted soured. Where we live the TGI Fridays is the place to eat for good food . This place was so bad I wanted to tell other obvious concert goers coming in the door to run .

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Nautica W - 15 d 9 h ago

1

I hope you did not pay for your food because the way you are making it seem, the treatment and food was very very horrible. Those people did not deserve to have any of your money if you gave it to them. Your report makes me very angry with TGI Fridays even though its one of my favorite dining places.

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Melissa Dorsey - 15 d 9 h ago

1

Yesterday we ate at your establishment located on 4th street in Louisville. We there to attend a concert that was in town . We asked for a table for 5. Myself my husband and our 3 teenage children This is by far the worst TGI Fridays we have ever been to . It took them 20 minutes to seat and others even though there were only a few other patrons there eating . The hostess acted as if she couldn't be bothered. After we were seated an we ordered our food we waited a while for drinks . The food that came out to us was horrid . My daughter had to wait 10 more minutes after we had all gotten our food to even get hers and that was after we had asked two different people for her food . Our hamburgers we not edible so we just ate the bread . My other daughter had a chicken ceased salad and the lettuce tasted soured. Where we live the TGI Fridays is the place to eat for good food . This place was so bad I wanted to tell other obvious concert goers coming in the door to run .

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Nautica W - 15 d 9 h ago

1

I hope you did not pay for your food because the way you are making it seem, the treatment and food was very very horrible. Those people did not deserve to have any of your money if you gave it to them. Your report makes me very angry with TGI Fridays even though its one of my favorite dining places.

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Concerned - 16 d ago

4

Went to the Towson town center location looking for our favorite server Kevin only to find out he was not there anymore. He was there friday morning and now sunday he no longer works there? he was the only reason we started going back to this fridays. Kevin you will be missed. My friends and i will find somewhere else to eat. You lost a great server and you need to bring him back!!!!!

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pam - 16 d 11 h ago

0

visited the TGIF Fridays in Dearborn, Mi on Saturday, April 8th. 25 minute wait with over half of the tables empty. Went to the bar area to have a beverage and wait..nowhere to sit, plenty of empty seats but dishes from previos patron not removed. 45 minutes later, and after I advised hostess we were still waiting..others seated before us. Ended up leaving and went to a competitor who sat us quickly. At one point 6 employees at TGIF were standing by the door talking and laughing.. maybe if they worked they could fill the empty seats that we waited so long for and never got.

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newblue7@hotmail.com - 16 d 11 h ago

0

A group of 9 people we went out for dinner we went to the Islandia fridays, we called ahead of time and we're told it would be a 20 min wait,it winded up as a hour or better wait , the receptionist at the front desk was rude to all the people waiting,so finally we get a tabletter it is now near 9pm the kids are starving,the adults are a grated ,mean while no menus no silverware the waitress comes over we order our drinks and 20 minutes later no drinks we finally had enough, manager was of no use I will never ever go there again.

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Angry as Hell - 16 d 12 h ago

0

wow guess i'm not alone with the complaints here...well i ordered online--medium well rib-eye and potato skins on friday april 7th 2017...the site instructed me to be at my local restaurant at 7:38pm but my order wasn't ready until after 8pm...when i got home--the steak was so well done i couldn't eat it...i submitted a complaint yesterday April 8th yet i haven't even received so much as a reply to my email acknowledging they received it!!! I will be sure to turn up the heat starting Monday April 10th(tomorrow) as i want my $26 back

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Nikki - 17 d 4 h ago

0

Friday's in kennesaw has the worst customer service ever they not only sat us without menus but took 45 minutes to even greet us at the table. Then the food took forever and three people out my party ordered endless apps and only received 2 things and the waiter act like he was scared to come to the table and when the manager came nothing changed. Worst service ever every time we go there.

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Anonymous - 17 d 6 h ago

The TGIF in cherry hill nj is by far the worst to go to waited about an hour to get seated and 1 hour for our food that is not away to run a business will never come back here

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