Information, reviews and public commentary for US companies

 

The Home Depot, Inc.

Rating
1.035216
Web
http://www.homedepot.com
Related
Home Depot
Address
2455 Paces Ferry Rd. Nw
Atlanta, GA
30339
Contact
Francis Blake
Role
Chairman and CEO
Phone
(770) 433-8211
Fax
(770) 384-2356
Employees
331,000
Twitter IDs
@HomeDepot
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Casl - 25 m 26 s ago

1

I recently ordered a Bathroom Tissue holder on-line using my Home Depot Card #W948486941. Trying to avoid the contamination of the Corona virus. It arrived without the necessary hardware, I was advised by Customer Support to exchange it in person. I did just that taking the severe chance of being in a group. I feel you should refund the Shipping Charge of $5.99 from my credit card as I had to make the exposure trip to a store anyhow for the improper packaging of the item.

Christine Lane

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weed out yourself unprofessional employees for the live of god - 2 h 48 m ago

0

Linda from pro quite a bitch will not be going to your pro services anymore stiore #2677.

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Anonymous - 25 d 6 h ago

Home Depot corporate my name is Larry and I made a bad review about Terry Home Depot Kyle Texas Terry is the rudest employee and he is a disrespectful person yelling at your pro lot loader and LANY that also helps out at the pro desk for no reason do you guys need to have a talk with Terry like I said he is a disrespectful person that also needs to be

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Anonymous - 24 d ago

1 1/4" bathroom sink drain to a 1 1/2" drain. Employees (2 old guys) told me I'd have to glue the adaptor on 1 side to the P-Trap. I was told the P-Trap did not have threads on both ends - when they saw it did, I was told I'd have to cut one end to glue the adaptor. I found a 1 1/4 to 1 1/2 reduction washer but was told it wouldn't work - What is it made for then? I bought it and it worked perfectly. I am a senior woman and know more than they do. This was the Boynton..

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Anonymous - 14 d 18 h ago

5

I would just like to ask and say that I think the Home Depot and Kyle Texas needs to pick better music like Millie Vanilli girl you know it's true the good music

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Anonymous - 23 d 7 h ago

I just want to give Angel Anthony and Richard a good five star review for helping me load up my orders thank you guys God bless you, , , ,, , , , , , , ,

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Anonymous - 23 d ago

I just want to give Angel Anthony and Richard a good five star review for helping me load up my orders thank you guys God bless you .. . . .naili ka

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Anonymous - 20 d 8 h ago

I have a comain that invoices Home Depot Chihuahua.. I bought a slide door support and one of the nuts doesn't have the threads inside the nut, so can not be used.. When I went to Homedepot the manager request the full set in the box etc and the ticket... But the Door was installed already, I can not un install this only for one nut that was not OK on the product that I bought ,,,by side the installation cost and other inconvenience won't be pay by them... I feel very frustrated, Se service, cleaning is really bad and now the Service..

I do have a video in case you need this as evidence.

, , , ,

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Anonymous - 18 d 7 h ago

I bought a dishwasher from your store in Mesa. They refused to install it due to what they called a corroded valve. I assured them that there was nothing wrong with the valve. I have a picture. I told them that I did not want the unit if it was not being installed. I went back to the store to get a refund. They call the delivery company to conferm that I hadnot taken delivery. They said they could not issue a refund until it scanned back in. Since I waited for several days after they had removed the money from my account I expected it put back in as fast as you took it out. They told me if could be up to two weeks to get a refund. Now since you took the money fast and made me wait you collected interest on that money and now that you refused to return my money, after verifying the item was still in your representative's hands, I feel you owe me the interest on that money. That is issue number 1.. . . . . . .

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Anonymous - 18 d 34 s ago

Home Depot store #1601 in Newark, DE is lacking in the service department. Thirty minutes to get a piece of MDF down and cut...which never happened. Asked to

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ROBERT - 18 d ago

5

AMAZING PEOPLE

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Viki - 15 d ago

0

Really? I did not notice.

Amazing people when you are buying.

Far away from being amazing when you have to return anything more expensive than $50.

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Anonymous - 17 d 7 h ago

I'm calling at 2:20 pst and your office closes at 4:30pst according to your recording????

Also the reason I'm trying to call you is about a jack restaurant that I'm POSITIVE you have had calls about.im throwing my lunch away because I don't TRUST that restaurant and the employees !!

I would love to hear back from you,Please.

Thank You,....

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Anonymous - 16 d ago

I do most of my shopping at the Home Depot in Aberdeen MD. You get almost absolutely NO HELP from the employees there. If you want to have a successful business you need to TRAIN THE EMPLOYEES so they no what they are doing. I have actually stood at the customer service desk to witness an elderly woman wanting help with tile only to be sent back there while the employee who was on duty for that department to walk into the customer service dept and be told that there is someone needing help. That employee shrugged her shoulders and said "Oh Well I guess she will have to wait"! It is a horrible store to shop at. Completely loaded with employees that could care less. There is nothing better then spending your hard earned money in that store and having to check yourself out. TOTAL LACK OF CUSTOMER SERVICE and the products are often ding up or broken, junk wood, etc . You can buy paint there and try to match it up later and even all the color swatches don't exist. I will definitely not be using this store.mnj

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Viki - 15 d ago

0

Absolutely agree

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Anonymous - 15 d 18 h ago

I don't know who you are bro this is not Anthony but whoever says that Anthony strikes again better shut your fucking mouth I don't need to tell you who I am but there's a guy Anthony seems like he might be a good person that helps a lot of people bro so watch your back... . .

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Anonymous - 15 d 46 s ago

I will not buy there anymore

Thousands of stories around looking for your money.

They have to be the one to deserve your money.

I am not mentioning online shopping. Cheaper and they will bring everything right to your home.

And online stores are more cooperative about return or replacement of products

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Anonymous - 15 d 23 h ago

boy Steve in pro at tauntin store kinda a jerk. think I will take my pro bussiness to lowes.. . ..

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Anonymous - 13 d 7 h ago

Rental unit. High Point NC. Arrived in person and paid for equipment that was on the lot. Associate wrote down wrong unit rental number on paperwork. Found out as we started to load up. Go back inside and another associate promised the same equipment to another person on the phone. They refused to change it even after I was standing there and paid for. I asked for a refund and left. Called manager assistant afterwards. Customer service is zero even as a paid customer. Wasted my entire day off from work. Cant get the job done as planned. One of Amazons philosophies is Customer Obsession. Home Depot you need to pay attention. See the 1 star rat / / / // /

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Anonymous - 12 d ago

Ponce De Leone, Atlanta Home Depot

HORRIBLE CUSTOMER EXPERIENCE

I waited 2 weeks for the delivery of my appliances. After getting a confirmation call the previous evening, my delivery did not occur. I waited 5 hours and called several times only to be told that they use a 3rd party installer and could not do anything. When I requested a new appointment date, I was repeatedly told someone would call me back, and no one did. When I asked them to cancel my order and refund my money, I was told that they could do that in a few weeks when the appliances were returned my the 3rd party installer they u / / /

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Anonymous - 11 d ago

estricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants more Chin,,ese/Hong Kong people to contract the corona virus and possibly die. The W.H.O. and the Depart ATTENTION: eBay as restricted my seller account and stopped my sale of Face Masks to Hong Kong and China since Feb 8, 2020. I am not a price gouger as I have used various auctions to attain a proper price point for my items + shipping to Hong Kong/China. It's as if eBay wants mo ., .,. .. . .

Flagged for review. 
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Anonymous - 10 d 13 h ago

5

Home Depot, Texas I just wanted to give a five star review to Hadassah and Anthony your pro a lot louder good people that help out a lot I'm going to give you guys five star review but Terry no

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Anonymous - 10 d ago

I just got off the phone with Home Depot regarding the COVID-19 virus and asked that they could please extend the 60 day grace period for no finance charges on my business account and they said at this time they have nothing in place for this and it is business as usual. Are you kidding me??!!! I am so disappointed that this has not been addressed with corporate and they have yet to put a plan in place for all their valued customers, looks like we can see how much we are valued!! If nothing is done, I think we should all cancel our credit cards with them, and go somewhere else where our business is valu. .. ..

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Anonymous - 8 d 38 s ago

I bought some carpet from the local home depot, and I tried to cancel the order because we just returned from Hawaii 2 days ago and was told that we have to self quarantine for any where from 14 to 21 days, or longer depending if we show and signs of being sick with this virus, the instillation was suppose to be on the 27th (in 7 days) and I need to hire people to come and help me move furniture around in my house to have the carpet put in , now they can't come help ( I am 70 years old) move the heavy stuff. So any way Home depot doesn't want to return my money without charging me a $500.00 dollar restocking fee for something that is not my fault. I am so done with trying to get Home depot to do the right thing, I will not buy anything else from them. ( we buy a lot of things from them too) washer / dryer, refrigerator. I no longer want this carpet, I just want my mo. . .. .

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Anonymous - 8 d ago

I bought some carpet from the local home depot, and I tried to cancel the order because we just returned from Hawaii 2 days ago and was told that we have to self quarantine for any where from 14 to 21 days, or longer depending if we show and signs of being sick with this virus, the instillation was suppose to be on the 27th (in 7 days) and I need to hire people to come and help me move furniture around in my house to have the carpet put in , now they can't come help ( I am 70 years old) move the heavy stuff. So any way Home depot doesn't want to return my money without charging me a $500.00 dollar restocking fee for something that is not my fault. I am so done with trying to get Home depot to do the right thing, I will not buy anything else from them. ( we buy a lot of things from them too) washer / dryer, refrigerator. I no longer want this carpet, I just want my mo. . .. .

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Anonymous - 7 d 17 h ago

We were to have a washer delivered on 3/20/20. I called, that day, to make sure we were on the delivery schedule. I was told, yes. After waiting all day, the called us at 6:30pm to inform us that we would not be getting our washer. When asked why, I was told, "unfortunate situation with deliver". What kind of answer is this and why did they wait til 6:30 to call. This is not the first unpleasant experience with the Home Depot on Derry Strret, Harrisburg. This washer was just shy of 90panlo0.00. We spend a lot of money there. Or I should say, did. We are done with Home Depot. Terrible customer service.

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