Information, reviews and public commentary for US companies

 

The Home Depot, Inc.

Rating
0.819226
Web
http://www.homedepot.com
Related
Home Depot
Address
2455 Paces Ferry Rd. Nw
Atlanta, GA
30339
Contact
Francis Blake
Role
Chairman and CEO
Phone
(770) 433-8211
Fax
(770) 384-2356
Employees
331,000
Twitter IDs
@HomeDepot
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The Memphis HomeDepot warehouse on Freeport in Memphis Tennessee the mangers is some bull shit don't know how to talk to they temps talk to they temps any kind of way point. Blake period I wish I can put they ass on the news.the head people need to come to Memphis HomeDepot warehouse to see how they treat people so many people come for interviews they want hire them what are they looking for everybody need a job I never seen nothing like it in my life as long I been work at warehouses this worst place I ever work at frfr that place is trouble frfr - 14 d 7 h ago

Tiffany

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Anonymous - 9 d 17 h ago

0

Home Depot does not always select the best individuals for management positions.

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CC - 1 d 9 h ago

Shoppers are not always the best individuals

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Anonymous - 6 d ago

Tiffany if you talk the way you write I can see why you get treated that way.

First take some night school classes and get some skills and move up to at an 8th grade education. Then maybe you wouldn't have to work as a temp at a Home depot warehouse?

WTF does this even mean?

the mangers is some bull shit don't know how to talk to they temps talk to they temps any kind of way point.

Were you trying to say this?

The mangers are some bullshit, they don't know how to talk to the temps talk to they temps any kind of way point.

Oh forget it, you make zero sense.

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CC - 1 d 9 h ago

As previously noted......Shoppers are not always the best individuals

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Anonymous - 6 h 36 s ago

How much sense you think you make?

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pescadoman - 12 h 42 m ago

Maybe if you learned how to communicate properly??? Pretty sure that is a job prerequisite...

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David - 6 h ago

My name is David I am a local handyman Middle Tennessee past few months have not been good to my family my wife was carjacked Run Over by the carjackers Broken Bones stitches lots of things a week ago my van burn up with all my tools I was wondering if there is somebody at Home Depot that would be willing to help me out not looking for freebies maybe just a discount on some tools I don't have a lot of money I've been taking care of my wife for the past 3 months have not been able to do a lot of work therefore don't have a lot of money if somebody could please help phone number (hidden)

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Raul Nobili - 6 h 49 m ago

The worst possible experience is the inability to speak to someone that actually does have a professional interest in the problem you are experiencing. A phone call, is followed by a considerable number of choices all pointing to basically the same things, none, really pertinent to what you want but, all accompanied with suite voices and gentle phrases. Then, finally, you talk to a person. Ah!

You quickly find that, that person, does not master the art of common sense but, instead, operate under a set of parameters dictated from above. Being your problem outside those parameters your problem, remain unsolved.

After several attempts, the logic dictates that you ask to speak to a supervisor. After waiting per a long period, your line drop.

Since you are concern over the ability to access your accounts, you try the Headquarter.

The same process starts again but now, you are led to believe, at the headquarter level.

Be discouraged! Today, is not only Home Depot that operate this way.

You see, once upon a time, companies strive to generate value for the customer that, in human terms, was perceived as "equal" Today companies operate as closed worlds. Behind virtual settings of caring and melodious stances, there is but emptiness. They do operate in complete disassociation from that lesser form of human being referred to as customers.

2 lines below, you ask me, to rate you. How about Mr. Francis Blake, do you care to answer?

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Jenifer - 1 d 6 h ago

1

The only reason we use Home Depot is for the veterans discount, both my husband and I are veterans and he is a disabled veteran. Our contractor found that the parts for the new shower door had been opened already and that when they returned it the HD employee did not check it. The person had marked and cut the metal part making it useless for us. I called and spoke to Wanda at the Silverdale branch where we bought it and she said to bring it back in and they would trade it out. The contractor did and they didn't have it in stock and Wanda had gone home. It would have been so simple to check and make sure it was in stock. The part is out in Poulsbo also (can they not keep something so simple and common in stock?) and now our contractor has to go to Gig Harbor. Two employees who did half assed jobs.

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Annoyed Veteran - 7 d 14 h ago

0

Would you believe that Home Depot rejected the following review from being posted on their site? I guess it offended Arthur's prissy sense of entitlement:

Never shop Home Depot. These money-grubbing a$$hats at Corporate will not honor Veterans like Lowes. I call on every Veteran that has served less than retirement term to boycott Home Depot immediately and eternally until the losers at corporate honor ALL veterans - and not just on 3 days a year. Greedy Liberal FUBARs.

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Anonymous - 6 d ago

Arthur hasn't been CEO for years

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CC - 1 d 8 h ago

Honor VETERANS exactly what for?

If asking for 10% military discount, it's always available to anyone with proper military ID

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Phil - 1 d 8 h ago

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I agree with you they suck, I served in Vietnam but I guess that don't count anymore

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Phil - 1 d 8 h ago

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I went to the Seneca, SC store last week and they informed me they will no longer give out veterans discount to me. I served in Vietnam, I hold a bronz star and many more awards for my service. But Home Depot does not consider me a veteran any longer. Go figure.

You should be ashamed of yourself for this. You people just go thru the acts and never really care. I guess this is what happens when people who think they know how to run a business gets to make stupid decisions.

I go to Lowes and my Lowe's card is linked to my discount.

I dine with your stores and I will go on a campaign to discredit your entire operation.

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Marilyn Edelman - 4 d 14 h ago

0

I was in the Freeport N.Y. store looking for a Toilet bowl. I have never encounted such a NASTY sales person in my life. I asked a question and did not hear his answer and he rudely told me if I did not hear the answer to bad. I asked his name so I could report him but he would not tell me. I walked out without buying anything!!!

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CC - 1 d 9 h ago

Name is on associate's apron

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Kamla - 1 d 10 h ago

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Horrible experience at the Freeport home Depot. Workers are the worst, the managers are no better. I am going to Lowes after this experience.

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J Potea - 2 d 7 h ago

0

Francis Blake, you gotta GO! Your stores stink. They don't even answer the phone! Good customer service starts at the top, and you are NOT getting it done.

Your store is dirty. I rented equipment in January 2019. I get a call on 5/18/19 that to process the credit I was owed back, I had to come into the store! I made the purchase with a credit card. What the heck! You need to be replaced before your store tumbles completely over. What the heck are they paying you!?

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Patrick Burke - 4 d 8 h ago

5

Good Evening Mr Blake,

As a retired United States Air Force Chief Master Sergeant with 30 years active duty experience I expect outstanding professionalism and loyalty. On May 16, 2019, ID H89 (hidden)27 I shopped at your store at 499 Bobby Jones Expressway Augusta GA. Mr James Gillespie demonstrated he was a true professional while assisting me to

purchase a Honda Lawn Mower that was on a top shelf in the store. I timed his assistance. In less then 30 seconds he responded to my request and after retrieving a high lift machine he had my lawn mower

on my chart in record time. Mr James projected his loyalty to you and your company by his actions in providing me with benchmark customer service Please pass on the Mr James, this Louisiana boy who was visiting his grandchild living here in North Augusta sincerely appreciates quality service and my visit was worth every penny of my purchase. Moreover, he is a reason I will continue to shop at Home Depot

Also, I salute you Mr Blake for your admiration & appreciation shown to me and my brothers and sisters in arms.

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JL MAD - 4 d 15 h ago

3

.

I shop at 3 Home Depot stores in Fort Myers #8444 and Bonita Springs #6373 FL. and it really irritates me when I hear announcements on speakers in SPANISH LANGUAGE ONLY, NO ENGLISH at 2 of those stores. Is it that HD focuses on only Spanish speaking people and thinks no English speaking Americans shop there, what is going on, we are really offended by this and we are going to bring our business at Lowes because we shouldn't have to learn Spanish to understand your announcements. This is America; we have dozens of different languages so why do you favor one among others?

It is so sad that a great company like HD has some stores managed by stupid people.

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June Chambers - 7 d 13 h ago

1

I'm very upset with HR at your orange Texas home Depot. I went in for a interview to got to work for your store. I did work there over ten yrs. I was excited for the interview. The HR lady didn't even give me a chance. I never miss work and honest. Please give me a job there.The store needs help.

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Anonymous - 6 d ago

I'm very upset with HR at your orange Texas home Depot. I went in for a interview to got to work for your store. I did work there over ten yrs. I was excited for the interview. The HR lady didn't even give me a chance. I never miss work and honest. Please give me a job there.The store needs help.

There I fixed it for you..If you filled out your app this way I can see why you didn't get hired.

I'm very upset with the Human resource Dept (HR) at your Orange Texas Home Depot Store. I went in for a interview for employment at this location.. I was previously employed with Home Depot at this store approximately 10 years ago. I was very excited to get this interview, unfortunately the (insert name here) in HR did not even give me a chance. I rarely miss work and I am honest and trust worthy . Please give me an opportunity to to show I could do the job. I feel I would be a asset to Home Depot and to this store.

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Anonymous - 7 d 7 h ago

0

#lgrefrigerator #lgsucks #dontbuylg #lgwarranty #lgappliances #asurion #asurionsucks #homedepot #appliances #homedepotcorporate #homedepotappliances #homedepotwarranty Unhappy with the $3,000 refrigerator we purchased from LG at The Home Depot with the Asurion warranty. The store sells a refrigerator warranty and it's only for repairs. You have to fight to get the defective appliance replaced. This has been a@2 week nightmare. The compressor was defective, a loaner refrigerator was not available for 2 days, our food was not refrigerated for 2 days, we had recently shopped at Costco buying $600 of groceries. I cook daily for my family, The worst customer service ever. LG doesn't understand State lemon law, I've never seen such unprofessional service in all of my life. #Sears has exceptional client service and warranties their products all of these #appliances Stores have a lot to lear about how to care for the customer. The most ridiculous experience ever!

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Case #14728653 - 7 d 8 h ago

0

Attached is a copy of my latest email that has received no response yet again. I jhave been reaching out for a month with little or no response. From: Dennis Sent: Wednesday, May 1, 2019 10:08 AM To: (hidden) Subject: PLEASE RESPOND - Customer Case #14728653 - Shed Installation Good morning, I have been emailing and calling for over two weeks with no response or resolution. I have now attached pictures showing the installation issues. There are 3 separate problems that need to be addressed. First two pictures show the corners were the side walls meet the front and rear walls. The bottom plate should extend all the way to end and the 2x4 on the side wall should sit on top of the bottom plate. The cut the bottom plate short and therefore the 2x4 on the side wall is floating, does not sit flush with the floor and is short supporting the side wall as shown in the second picture. All four corners are the same. Second issue are nails which were driven directly through the top of the roof shingles. There are two pictures showing this and it is also the same on the rear side. The nails should be covered by a set of shingles, exposing the nail heads this way allows water to penetrate the roof. Third issue was the drip edge was not properly installed which again can cause water issues. When I spoke to the installers on site at the time they told me these were "design issues". I need some from Home Depot to come out and meet me at my house to address these issues. I do not want the original installation company to review. In addition to these problems they cancelled my appointment THREE (3) times which I had taken days off of work to be there during the installation. They also did not install the shed on the concrete block I laid out. If I was home during the fourth attempt to install I could have seen this. Here is the last correspondence from April 15th promising me someone would reach out and I still have not heard from anyone. Please call me at (hidden). From: Customer Care Sent: Monday, April 15, 2019 3:13 PM To: Dennis Subject: RE: [EXTERNAL] RE: Case: 14728653 Shed Installation Complaint [ ref:_00D50JUFY._5001T1DybAu:ref ] I spoke with store leadership earlier who stated that someone from their team will contact you. Jeffery R. The Home Depot - Customer Care Resolution Expediter - Services 1(hidden) ext. 85062 Thanks, Dennis

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