Information, reviews and public commentary for US companies

 

The Home Depot, Inc.

Rating
1.028718
Web
http://www.homedepot.com
Related
Home Depot
Address
2455 Paces Ferry Rd. Nw
Atlanta, GA
30339
Contact
Francis Blake
Role
Chairman and CEO
Phone
(770) 433-8211
Fax
(770) 384-2356
Employees
331,000
Twitter IDs
@HomeDepot
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Gloria Mara Alonso. Glorimarci@hot mail.com - 5 m 35 s ago

Sorprendida con su decisin de no contratar cashiers para atencin a sus customers que tanto dinero les deja en sus arcas. Una compaa MILLONARIA como ustedes lo poco que pueden hacer es crear empleos. OJO que he visto caer grandes empresas con esa prctica de reducir personal y bajar salarios. Yo no estoy dispuesta a scanear los productos y ponerlos en bolsa como una robtica. Que pena what a shame !

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Anonymous - 9 d ago

(SPAM)

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Anonymous - 8 d 11 h ago

ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job!ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job!ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job!

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GREG HENSON - 5 d ago

4

n the commercial construction trade for 35 years and can do a decent job of working with most medians, not this stuff. That was a $2000.00 loss next my wife bought a granite countertop from the Gladstone Mo. store on the day the installation company was supposed to measure for install no one showed. That was a Friday on the following Monday I called the installer and was told they had gone out of business. Called H.D. And told them they told me I was wrong. 3 hours later H.D. Calls and sez the installers went out of business. I have been trying to talk to someone beyond customer service for 2 weeks and can get absolutely nowhere. Why the top brass thinks thy need to avoid us customers is beyond me but that is what they do. I called corporate office and asked to speak with CEO Craig Minnear and the person who answered hung up on me, thinking I possibly lost service I called back and was hung up on again. On the third try he told me I was calling the wrong number and hung up again. Then he blocked me. The number is (hidden)..... mr. Minnear is paid 1.3 million per year and was voted salesman of the year in the past. But yet he treats the average Joe like they are trash. His own employees don't ev

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Jack b - 2 d 10 h ago

4

tried three times to take your $5,000.00 survey, because the two ladies that helped me were exceptional. Their names are Dawne, in check out and Kyle ,in returns. Both have wonderful personalities and very pleasant to deal with. Every employee may want to learn from both of them how to treat and talk to customers of Home Depot. I have just retired this year after owning my own company in upstate New York. Usually, if still working, my Admen would be contacting you on my behalf. i told these ladies I would take the survey. The trouble is your survey is not customer friendly.

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Concerned with corporate - 45 m 39 s ago

3

I agree not average user friendly at all.Then again they are only for bragging rights.

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Maribeth riggs - 2 d ago

4

new GE washer in May of 2019. December 28, 2019 the washer broke. We are absolutely unable to contact GE customer service. Apparently GE has been bought out by another company (so we were told by Home Depot). We also have the extended warranty, which doesn't help right now. It has now been3 weeks without a washer. Everyone at Home Depot keeps passing the buck. This has been a very unsatisfactory

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Anonymous - 2 d 42 s ago

I can't speak because my voice box was removed from cancer and they screwed me !! Didn't deliver half my order said i can pick it up. Well Duah if I could I wouldn't have paid for delivery !! I'm so angry and I can't call in a complaint because I can't speak !!!

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Mindee M. - 1 d ago

0

I will never shop at home depot again!!!! I have spent 1000's at home depot in the last year but never again! I bought a new stove and microwave and needed them installed and paid for delivery, installation and haul away. The first time they came to deliver them they said I would have to hire someone to take out the old microwave then they would be happy to come back to install them the next day I got the old one out and the next day I called back the guys who came out the second time where rude and unprofessional. They came in to see where they where going and said there was a " problem they the order" and left saying someone will call me in a minute No one did so I had to call the store when I had the call there delivery company I was able to get my appliances but they refused to install stall them " because" they saw bugs behind the old appliances and I have a lot of animals" so the surprise az appliance Manger told me I would have to find a handyman myself and I should " look on cregslist " that is like the worse than customer service I have ever seen and I have worked for the last 12 years in retail. Most companies care about providing good customer service and having happy customers but apparently not home depot.

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GREG HENSON - 1 d 9 h ago

4

ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot

Home Depot_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Home Depot-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Home Depot_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Home Depot-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Home Depot_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Home Depot-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Home Depot_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Home Depot-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Home Depot_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Home Depot-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Home Depot_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Home Depot-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

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Anonymous - 2 d ago

Terrible customer service !!!

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Maribeth Riggs - 2 d ago

0

We bought a new GE washer in May of 2019. December 28, 2019 the washer broke. We are absolutely unable to contact GE customer service. Apparently GE has been bought out by another company (so we were told by Home Depot). We also have the extended warranty, which doesn't help right now. It has now been3 weeks without a washer. Everyone at Home Depot keeps passing the buck. This has been a very unsatisfactory experience. I will never recommend Home Depot to anyone. Worst customer experience ever.

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Jack B. - 3 d 35 m ago

5

I have visited your Jacaranda, in Venice, Florida Home Depot (Zip Code 34293) several times this past week. I have tried three times to take your $5,000.00 survey, because the two ladies that helped me were exceptional. Their names are Dawne, in check out and Kyle ,in returns. Both have wonderful personalities and very pleasant to deal with. Every employee may want to learn from both of them how to treat and talk to customers of Home Depot. I have just retired this year after owning my own company in upstate New York. Usually, if still working, my Admen would be contacting you on my behalf. i told these ladies I would take the survey. The trouble is your survey is not customer friendly.

I hope this email reaches your CEO, Francis Blake. I would say that is doubtful. Please at least recognize Dawne & Kyle.

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an upset employee - 4 d 7 h ago

0

I used to work as an employee ( cashier) at a branch in Massachusetts. I liked the job and I liked my customers and most of the people I work with. My VOC scores were always in the 95% - 100% . One day, as I was working, my car was involved in a hit and run. The car within a week caught on fire as a result which totaled it. I contacted the manager but he never returned any of my calls. He dismissed all calls and attempts I made. One assistant manager went as far as saying what do care....I was without a vehicle plus I went to the homer fund for help and guess what no help was given ... I even paid into this fund. I ended up quitting because of the lack of empathy from my manager and also cooperate and the people involved with the homer fund. It's sad the treatment homedepot employees get after years of hard work and commitment, All the years I paid into the homer fund, I did not get anything in return!!! Is this fund a sham?

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Greg Henson - 5 d ago

0

I have been trying to remodel my kitchen with home depot products and can honestly say after 61 years on this earth it has been the worst experience of my life! The Perrigomflooring we purchased is beyond difficult to install I have worked in the commercial construction trade for 35 years and can do a decent job of working with most medians, not this stuff. That was a $2000.00 loss next my wife bought a granite countertop from the Gladstone Mo. store on the day the installation company was supposed to measure for install no one showed. That was a Friday on the following Monday I called the installer and was told they had gone out of business. Called H.D. And told them they told me I was wrong. 3 hours later H.D. Calls and sez the installers went out of business. I have been trying to talk to someone beyond customer service for 2 weeks and can get absolutely nowhere. Why the top brass thinks thy need to avoid us customers is beyond me but that is what they do. I called corporate office and asked to speak with CEO Craig Minnear and the person who answered hung up on me, thinking I possibly lost service I called back and was hung up on again. On the third try he told me I was calling the wrong number and hung up again. Then he blocked me. The number is (hidden)..... mr. Minnear is paid 1.3 million per year and was voted salesman of the year in the past. But yet he treats the average Joe like they are trash. His own employees don't even no how to talked to him. I have had enough of HOME DEPOT. Save your money.......

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SHOUSH - 6 d ago

0

We had new flooring put in last May 2019 the installation was horrible. We contacted Home Depot and they sent out 3 different installers to take a look they all said that it all had to come up and be redone. Finally Home Depot agreed. They delivered the new flooring last week they were suppose to install it today. Home Depot had sent the wrong flooring so once again we are waiting. We have had it with them. I will be requesting a refund and payment to my husband who has missed several days of work waiting on them to come on the day they said they would be there which has never happened. I will be calling corporate tomorrow. I am thinking about suing for my pain and suffering. My blood pressure has gone through the roof over this. My husband is a very patient and polite man. I AM NOT A PATIENT AND POLITE WOMAN.

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Anonymous - 8 d 2 h ago

0

Home Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot.

Home Depot apparently doesn't like negative but TRUE reviews. Add that the Lake Jackson store has extremely poor customer service including management that has no clue what is in their store.

This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job!

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Anonymous - 9 d ago

(SPAM)

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Anonymous - 8 d 11 h ago

ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job! ome Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot. This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job!

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Anonymous - 9 d ago

0

Home Depot is quick to show up do an estimate and sell a job to install windows. Yet slow to no response when the purchased windows are not what was paid for, damaged and the workmanship not what was sold to the home owner. Add that after repeated calls and messages regarding this are ignored by Home Depot.

This DV is very unsatisfied with the whole thing and Home Depot. I will have to hire another company to fix this and pay now TWICE for one simple job!

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Anonymous - 9 d 7 s ago

(SPAM)

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Anonymous - 9 d 7 s ago

(SPAM)

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Anonymous - 9 d ago

(SPAM)

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Anonymous - 10 d ago

(SPAM)

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lage raho - 9 d ago

4

I am a very unhappy customer. On an online order, we requested that it be after 10AM. There was no preliminary phone call the day before to provide us with a 4 hour delivery window. The drivers, according to the note left on our door, and from the call I made to them, tried to deliver at 8:30 AM when no one was available. After over an hour of phone calling, Home Depot refused to go above and beyond to deliver the item either on the scheduled day of delivery or the next day. Therefore, we, the customer, have to be inconvenienced not once, but twice, due to Home Depot's failed delivery process. This is appalling customer service

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