Information, reviews and public commentary for US companies

 

The Sherwin-Williams Company, Inc.

Rating
1.970149
Web
http://www.sherwin-williams.com
Related
Sherwin Williams
Address
101 W. Prospect Ave.
Cleveland, OH
44115
Contact
Christopher Connor
Role
Chairman and CEO
Phone
(216) 566-2000
Fax
(216) 566-2947
Employees
32,988
Twitter IDs
@SherwinWilliams
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Bev - 7 d 3 h ago

5

Hi, I just wanted to tell you that your commercial is one of the most innovative commercials I have seen for many years. Congratulations. I have also re3ntly had my whole home painted with your paint and I am extremely pleased with the end result.

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Susan - from Napa CA - 10 d 11 h ago

5

Kudos to the advertising company that came up with the idea of using paint sample cards to create the animals and the birds in your latest series of commercials! What better way to show off color than by using the actual colors of Nature itself. Extremely clever, and creative!! Pure genius - and such a joy to watch. I hope you stick with this theme for some time to come!!

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Grammy - 11 d 7 h ago

4

Your advertisement on TV is the classiest commercial I have ever seen. It is absolutely awesome. So therefore I will be purchasing paint in a few weeks to paint the inside of my home from Sherwin-Williams.

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Robin Spirito - 13 d 13 h ago

4

Please don't ever change your advertising co. go!! S W tv ads are the most creative & beautiful I 've ever seen!! There is a SW store not that far away; but I am not ready just now; I am currently looking for a different home. I am quite elderly; but have always enjoyed different & exciting everything. Hope I can afford what I want when I'm ready to paint!! Keep the current ads on TV coming!! Whom ever came up with your TV ads is a GENIUS!! Better than current shows now on TV!!

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JUDITH BAGGS - 15 d 13 h ago

5

I JUST WANTED YOU TO KNOW HOW MUCH I ENJOY YOUR ADVERTISEMENTS ON TV. THEY ARE SO BEAUTIFUL.ESPECIALLY THE JUNGLE ONE. THEY ARE THE BEST ADVERTISEMENTS ON TV . KEEP UP THE BEAUTIFUL WORKS. WE ALSO LIKE YOUR PAINTS, WE HAVE USED THEM FOR MANY MANY YEARS!

SINCERELY YOURS,

JUDITH BAGGS

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Anonymous - 23 d 12 h ago

Just went to Semoran avenue store Evan the store manager is nothing more than arrogant person j

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Anonymous - 24 d 10 h ago

0

Sherwin Williams is a corporation who tries to obtain market share by obtaining other companies that were successful and then relies and their failed tactics eventually churning out bad paint.

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Sean - 35 d 7 h ago

I painted my house last year. And my siding of my house is wrinkling this year. Can Sherwin Williams get ahold of me and tell me why my siding of my house is wrinkling

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David - 31 d 5 h ago

5

You didn't use a vinyl safe formula

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lesia robertson - 36 d 14 h ago

1

I purchased the Harmony paint for my remodel 3 years ago. The paint did not adhere to the walls even after applying primer. I have gone to the store on several occasions and they were to come take a look but I have received no response from anyone. Extremely disappointed as this was a laytex that went over laytex. I feel I should at least get a refund on the 5 gallon bucket of paint as I wouldn't use it anymore. At this point, I wont use Sherwin Williams anymore either and I have used this paint for years. I know the folks think its my fault it didnt stick, but I had a professional painter on part of house and when I saw the problem, I did the hall, washed walls down and primed, results the same. Something was wrong with the paint.

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Kenneth - 38 d 10 h ago

5

I purchased paint just now at the store 7581. The staff is young and so energetic , the customer service was excellent . I was buying paint for prosper high school band , the team there is spot on

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Marie - 41 d 16 h ago

5

I just want to comment on your beautiful ad using small paint sample pieces customers can take home to see what color they want. It is so beautiful and so artistic. Who ever thought of it is amazing. Thank you

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Colleen - 47 d 10 h ago

5

I went into two of your stores yesterday. The purpose of my visit was to buy two colors of paint that I only needed for touching up. I have had a huge amount of medical bills as of late and was told that they only sold it by the gallon, instead of being able to at least buy a quart. It is painting that had to get done without choice. I was very upset, a lot snippy with the representative and was almost in tears, but that frustration was inappropriately taken out on your poor sales staff.

They instead did everything they could to make the experience better, smiles on faces and were super helpful. I apologized, but was very embarrassed that my attitude and my bad day was taken out on these gentleman who did nothing but their job. They should be commended for their service.

I was then directed to the second store because they didn't have one of the colors that I needed. When I arrived he was waiting for me and got everything taken care of for me quickly and gave me a discount to help with the fee of the paint. I knew the first store had talked to him because they wanted to make sure they could do the paint before I went over and instead of greeting me as the crazy lady from the store down the street, he was also very kind.

My bad day should never be directed toward another so negatively, and the fact that your staff were still so kind and patient speaks volumes for these individuals.

I would love for you to recognize their great service. Listed below is the date, time and store numbers.

Date of Service: August 4, 2019 around 10 a.m.

First Store number: 7510 5862 Tutt Blvd. Colorado Springs CO

Second Store number: 1656 6345 Source Center PT. Colorado Springs, CO

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Lost customer - 49 d 12 h ago

0

Very rude employees. who wants to pay out money to a bunch of assholes.i will pay more to have customer service.purchase paint for years at Connersville indiana location. Now I will drive 60 miles round trip to menards.

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Anonymous - 52 d ago

0

Sherwin williams does not return calls to applicants as promised. No interview calls ,they leave you hanging. It's awful the way things are handled. They should at least email app,icants to let them know if they will be interviewed or not just a waiting game.

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Liza Jainarine - 72 d 4 h ago

5

Hi,

My name is Liza Jainarine and I wanted to reach the District Sales Manager of the Sherwin Williams store in Pottstown PA on Shoemaker Road. This week I bought paints and supplies from your store. One of the colors I picked was wrong and the clerk who was very helpful was just following policy and stated that it could not be returned even though we hadn't left the store. I realize he was just following policy and he was very professional. Through the years I have painted the house I have for sale in Hatboro PA from Sherwin Williams on County Line Road, I painted my entire Hatboro house using your colors. Its been six months and my Hatboro home has not sold. I recently bought a house in Gilbertsville PA and that is the one I am currently having painted. I have had two mortgages for six months now, it is very hard financially for me. Is there any way I can return the paint Racheal Pink I bought for my daughter's room. She decided to go with Copen Blue instead. If someone can forward this email to the District Sales Manager of Gilbertsville store I would really appreciate it. Every penny counts. I also bought the color Sea Salt for a spare bedroom, a semi gloss white for all of the trim around the house and today my brother picked up ceiling paint from that store. We've spent a good amount of money and I still have a large foyer and great room, a kitchen, laundry room, and my bedroom to paint. Plus the garage and the shutters. Please it would be helpful if we can return the Racheal Pink. Thank you in advance.

Liza Jainarine (hidden).

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Kelly - 80 d 5 h ago

0

I purchased about 9 gallons of paint at the end of April. I have a 5 gallon container of white that I opened this afternoon and it smelled horrible and had turned white. I mixed it up thinking maybe it will be white, but it was still gray after it dried. I took the paint to the Los Lunas NM Shwerwin Williams store where I purchased it. Aaron, the manager?, accused me of adding something to the paint. He states that, "this is not right.. the paint doesn't change color." I kept the paint in the house and am in the process of moving from another state 1400 miles away. I had taken the rest of this week off to get the painting done before my husband arrives. He had a massive heart attack 2 weeks ago and I wanted to have the painting done!! Aaron informed me that he would replace the 5 gallons, but I would have to pay for half. What??? I already paid for this paint once, I am not doing it again. I asked for a refund or better yet, replace the paint. So, in the end I was given 3 gallons, and after the testing (to see what I did to the paint), comes back, then I can get the other 2 gallons. I will never purachse paint here again. I went there in the first place for the quailty. Very poor customer service. How to I contact the CEO?

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Lucy - 79 d 19 h ago

0

in all fairness I can't say that this is the policy or the attitude of the company but I also had a horrific experience in South California. I went to the store and I was looking at some colors and the attendant tells with sarcasm, you sure look confused and I said I'm about to spend a lot of money I'm looking to make sure of my selection

So I bring up some color choices to him I wrote down and then I asked him a few questions and he rudely answers the questions and then I walk away and then I come back and I say what were those colors that I told you and he replied I don't know I threw it away. Like he couldn't go back in the trash and get it out, I could tell that he was intentionally being evil so I went back to area with color selections and selected some colors and gavr him the colors and he went in and mixef those colors for me. Well, the paint was horrible it wouldn't stick to what I was trying to paint and even the areas it's stuck to, the paint look like I had paid $0. 10 for it and I actually paid $300. I have painted before.

I once painted my whole apartment so I know how to paint this paint was mixed horribly horribly. This was about 15 yes ago but I still am sore about it. I could never buy from them again.

No I did not report it. This treatment so traumatized me that I literally was frozen and couldn't even complain.

Go figure?

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Current employee commercial store on leo lane. - 72 d 12 h ago

0

Dont feel to bad in dallas they treat there employees even worse. They adjust time sheet so employees wont get paid overtime after the hours have already been worked. On top of they pour hourly wage. Employees thst have been with the company for multiple years are being told the cant move into management position because they are not qualified for that position, but yet are forced to train the employee who just joined the company less then a year ago and now has a management position because they are not qualified. On top of the multiple safty violations and lack of interest of fixing those violatons to keep there employees safe. The culture of this company is not to reward the hard working employee, but to pass him up and pay him the least amount possible. While showing favoritism to the new employee with a degree who knows nothing of the companies customers and products, but like before is some how more qualified.

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Kelly - 80 d 5 h ago

0

I purchased about 9 gallons of paint at the end of April. I have a 5 gallon container of white that I opened this afternoon and it smelled horrible and had turned white. I mixed it up thinking maybe it will be white, but it was still gray after it dried. I took the paint to the Los Lunas NM Shwerwin Williams store where I purchased it. Aaron, the manager?, accused me of adding something to the paint. He states that, "this is not right.. the paint doesn't change color." I kept the paint in the house and am in the process of moving from another state 1400 miles away. I had taken the rest of this week off to get the painting done before my husband arrives. He had a massive heart attack 2 weeks ago and I wanted to have the painting done!! Aaron informed me that he would replace the 5 gallons, but I would have to pay for half. What??? I already paid for this paint once, I am not doing it again. I asked for a refund or better yet, replace the paint. So, in the end I was given 3 gallons, and after the testing (to see what I did to the paint), comes back, then I can get the other 2 gallons. I will never purachse paint here again. I went there in the first place for the quailty. Very poor customer service. How to I contact the CEO?

General profile image

Lucy - 79 d 19 h ago

0

in all fairness I can't say that this is the policy or the attitude of the company but I also had a horrific experience in South California. I went to the store and I was looking at some colors and the attendant tells with sarcasm, you sure look confused and I said I'm about to spend a lot of money I'm looking to make sure of my selection

So I bring up some color choices to him I wrote down and then I asked him a few questions and he rudely answers the questions and then I walk away and then I come back and I say what were those colors that I told you and he replied I don't know I threw it away. Like he couldn't go back in the trash and get it out, I could tell that he was intentionally being evil so I went back to area with color selections and selected some colors and gavr him the colors and he went in and mixef those colors for me. Well, the paint was horrible it wouldn't stick to what I was trying to paint and even the areas it's stuck to, the paint look like I had paid $0. 10 for it and I actually paid $300. I have painted before.

I once painted my whole apartment so I know how to paint this paint was mixed horribly horribly. This was about 15 yes ago but I still am sore about it. I could never buy from them again.

No I did not report it. This treatment so traumatized me that I literally was frozen and couldn't even complain.

Go figure?

General profile image

Current employee commercial store on leo lane. - 72 d 12 h ago

0

Dont feel to bad in dallas they treat there employees even worse. They adjust time sheet so employees wont get paid overtime after the hours have already been worked. On top of they pour hourly wage. Employees thst have been with the company for multiple years are being told the cant move into management position because they are not qualified for that position, but yet are forced to train the employee who just joined the company less then a year ago and now has a management position because they are not qualified. On top of the multiple safty violations and lack of interest of fixing those violatons to keep there employees safe. The culture of this company is not to reward the hard working employee, but to pass him up and pay him the least amount possible. While showing favoritism to the new employee with a degree who knows nothing of the companies customers and products, but like before is some how more qualified.

General profile image

Ann from Cleveland - 82 d 14 h ago

5

The nationwide ad campaign using paint chips to create animals is outstanding. The attention to detail, animation, and use of the paint chips is extremely well done. Whoever is responsible for this needs to know how great it is.

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Terry Reynolds Seattle Washington - 84 d 10 h ago

0

My name is Terry a tannery year customer with Sherwin-Williams and Company, INC and this complaint is about the "Intimidating Behavior" at the Seattle(Commerical Store) located on 6th Ave South in Seattle, Washington. Now I have notified other Sherwin-Williams employees about a couple of converstaion I over heard Darrell(Store Manager) engaging in about certain employees, including (creating False complaints), harassing customers about finding something wrong about certain employees, rude behavior and the guy by the name of Kyle is being "intimidated" into the same behavior and Darrell is a know (Hostile Visicous Manager) and pertaining to the other employees issues, we notified other managers about Darrell "Unacceptable Behavior" and continuation of threaten certain employees, We have names of the past employees and or employees involve and we ask Sherwin-Williams-Williams Companyto investigate going back to April 15, 2018 until June 26, 2018, we have all information and will be releasing more "serious allegations" against Darrell and Crooked and Unethical Company, we notified Darrell Boss Craig but Craig threat me and other random customers about worrying about employees situation and threaten to call the cops on me. We will be moving forward together and we notified the employees to get ready for a "Epic Battle".

Terry Reynolds

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Anonymous - 88 d 4 h ago

does anyone have an mail to some how contact hr

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Anonymous - 88 d 5 h ago

0

I am a driver here at one of your locations in Boston Maryland I checked in at 4 p.m. to pick up a load it is 8 p.m. and when asked about when I'm going to get loaded they told me they were short-handed and it's going to be a long while before they get to me I am a live loader and they have Drop trailers in the doors loading them with no one here to pull them

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Anonymous - 89 d 6 h ago

Can someone tell me what # to use for employment verification. It use to be "The Work". Number. Seems that current employees have no clue. Please advise!

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