Information, reviews and public commentary for US companies

 

The Sherwin-Williams Company, Inc.

Rating
1.854545
Web
http://www.sherwin-williams.com
Related
Sherwin Williams
Address
101 W. Prospect Ave.
Cleveland, OH
44115
Contact
Christopher Connor
Role
Chairman and CEO
Phone
(216) 566-2000
Fax
(216) 566-2947
Employees
32,988
Twitter IDs
@SherwinWilliams
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karen - 4 d ago

4

SDS, I need the information on industrial wash primer #P60G2

thanks so much

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Stephen Le Roy - 18 d 24 h ago

4

My friends at Sherwin-Williams

My store #2570 order # OE0106584Q2570, Acc# 5611-0

Your product is great, see my account - store staff very good and helpful and were today.

My complaint is that I bought a Quart of paint color mixed for $26.89 with a 10% discount from $27.99.

Your product is good - service excellent - But not $26.89 good I find this extremely over priced regardless of quality.

I know the country is on a financial growth trend, this I feel borders on gouging, does not leave me with a positive dedicated feeling into the future.

Awaiting your reply.

Stephen LeRoy

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TAP - 12 d ago

0

As a former SW rep, you were being gouged. That's what they do. If you don't speak, then charge away. If you pay, they look at it like you agreed so what is your problem? BTW, it costed them $6 and sold you at $26.89 all the way to the bank.

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Anonymous - 67 d 15 s ago

0

Very disappointed in the PA Sherwin Williams stores that safety for employees during a major snow storm and cannot close stores to allow employees to be safe at home. However stores in surrounding states closed early so the employees could get home and be safe. Some employees have to travel over an hour to get home! What happen to taking care of your employees and they will take care of you. Thoughts

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BJ - 34 d ago

0

Sherwin Williams personnel recommended a paint for siding, trim and deck railings and floor and steps all made of wood. One paint was recommended for all surfaces. It has been less than a week that the painting has been completed and already paint is peeling from the surfaces that are being walked on. Now, Sherwin Williams people say that a different paint is required for floors and walking surfaces. This means that those areas have to be stripped and repainted with the proper paint. They indicate they will supply the paint at no charge but have not offered to reimburse for the cost of stripping and repainting. A judge may wind up making that decision.

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Liz - 13 d 41 m ago

0

Same thing here the store manager told us we painted too early . I have painted 3 other decks this year .. None of them are peeling ..

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TAP - 12 d ago

0

You will never win against this entity. You are better off not using them for if you hurt their numbers then you are nothing but trouble.

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Crack head - 16 d ago

Take care of the employees ! your on drugs like the rest of the sw employees....

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TAP - 12 d ago

0

I am a former SW Sales Rep. I was forced to resign because my boss simply didn't care for me. My clients felt very different. I am a relationship builder and my bosses are just greedy money grubby failures. I was belittled and berated for almost 2 years and just couldn't bear it anymore. If anyone looking to work for SW, I wouldn't recommend it. It used to be like working with family years ago. Now it is all about numbers and if you don't surpass yours, then you are useless and will be replaced! Then upon disgaurding, you will be made to feel 2" tall and tossed in the trash. They don't care about you or your family, they care about money

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Anonymous - 16 d 2 h ago

Sherwin William's

New Paint Bucket Concept Art

https://www.instagram.com/p/BhK-DGygDCH/

Please contact : (hidden)

Hearts by Images : Wolf

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Season341 - 24 d 23 h ago

3

Have a "Hisses & Kisses" review for two of your stores. First of all, the Pagosa Springs store is excellent and I've had nothing but positive experiences when working with their employees and with the quality of the paint and beautiful colors. I purchased all my interior paint from them here in CO and liked it so much that, in February, upon purchasing a second home in Bullhead City, AZ, shopped there first. A nice young man, Billy, helped me with my purchase of a quart which was all II needed to repaint a small desk to match two pieces of furniture. He told me that I was in luck, that SW was having a sale through the end of the month offering 30% discount on all paint and 15% on supplies. He gave me the 30% discount reminding me that if I needed more paint to be sure to purchase it before the end of the month. I took home several paint samples and spent lots of time deciding which would work best in our new condo and returned on February 27th to make my purchase. Billy was not there. But I mentioned that I understood there was a sale going on to the woman who mixed my paint for me. When she rang up my total it was well over $300, I asked if that included the 30% discount sale price and was informed that it was the regular price. When I asked why I wasn't given the sale price, she replied that I needed a "code" that I should have found on the internet and brought with me if I wanted the sale price. I told her that Billy had given me the sale price without a code but that, due to the amount, I would go home and search for it, then return to the store upon finding it on the internet. She then called her Manager and I repeated my request to him. He was also very reluctant to give me the 30% discount without a "code", but finally after much debate, told her to re-ring my purchase. At that point, I was afraid that Billy would get in trouble for having sold me the quart at the sale price without my having a "code" to get it and asked the Manager to please not punish him for selling me the paint a couple of days prior without my providing a code. I reiterated how kind and helpful he had been. With the tension running very high, she (I believe she was the assistant manager) re-rung my purchase which took a very long time as she "punched" it in. I paid and the Mgr. helped me take my paint to my vehicle. He reassured me that I'd been given the 30% discount. Once back at the condo, I stored the paint in the garage to use on our next trip. We were returning to Colorado the next day and I didn't take time to review my receipt. Several days after getting back to CO, I examined my receipt and I had NOT been given the 30% sale price, but only 10% on some, and less on others.

Because I'm a registered "Preferred Paint Perks" SW customer having purchased so much from my PS/CO store, I'm on their mailing list. Only yesterday, I received a card in the mail informing me of "Exclusive Savings", May 3-7...30% off Paints & Stains, and an additional savings of 15% off other items. There is NO mention on this card of my having to present anything at the time of purchase in order to get this discount which leads me to believe that there was no "code" that I should have presented in BHC to get the discount either. I've never seen such a requirement on any of the mailings I've gotten in CO. Does each SW store have it own policies in granting discounts? If so, why?

Because of my treatment at the BHC store, I'll not return there in the future nor will I recommend it to others. However, I will buy your paints from Lowe's instead and I'll continue to use my local store here in PS/CO. Thought you might like to know about the management policies in your BHC store, however, thus my note to you today.

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Ed Collins - 27 d 4 h ago

0

Did my 32' deck last year did 2 coats, one dry when applied,deck was brand new waitedition 2yrs. After this winter it,seems a complete mess it looks 5 years old paid good retirement money and lots of labor for what???Sent seabrook nh a text about it said looking for nothing just an explanation ticket # 02631355 8 days ago no response. That just makes your store worst. I,llwaita never go in there again. It would be real nice if when this happens you send store manager out and strip the deck and restain it rather than have your customer reviews due it

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MRS. FORD - 34 d 19 h ago

0

ON SATURDAY 4/21 AT 9 30 AM I WENT TO YOUR SHERMAN WILLIAMS STORE ON US 19 IN HUDSON FLORIDA....I DROPPED OFF A SAMPLE OF STAIN I NEEDED MATCHED.......I WAS ASKED THE WOOD I WAS USING AND REPLIED ...PINE ....THEY SAID THEY WOULD TRY TO HAVE THE STAIN BY CLOSING ON THAT DAY.....THE FOLLOWING MORNING I CALLED AND WAS TOLD THEY HAD A BIG SALE AND A LOT OF CUSTOMERS (what am i) I WAS PLEASANT AND SAID I UNDERSTOOD AND LATER THAT DAY I PICKED UP MY STAIN THAT DID NOT EVEN COME CLOSE TO MATCHING AND THE CAN HAD A HOLE IN IT AND IT LEAKED....I RETURNED THE UNMATCHED STAIN WITH A HOLE IN IT AND WAS TOLD THEY WOULD FIX IT AND CALL IN ABOUT 2 HOURS.....THE STORE IS NOW CLOSED FOR THE EVENING!!!!!!!. THE CUSTOMER SERVICE AT YOUR STORES ARE HORRIBLE TO SAY THE LEAST.....A SIMPLE RETURNED CALL AND WE APOLOGIZE FOR THE MISS MATCH AND LEAKY CAN IS NEEDED SEEING I MADE 4 TRIPS TO THE STORE AND I STILL DON'T HAVE THE PRODUCT

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Anonymous - 37 d 21 s ago

I just want to compliment your advertising campaign. The ads with all the animals and other fixtures in the ads are amazing. I'm so impressed at the creativity !!! I always enjoy watching your commercials and I thank you for continuing this type of advertisement. Well done !

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Vicki Dotson - 38 d ago

I love love the new commercials using the paint samples who ever created this should be rewarded I am a Sherwin Williams paint user forever I did painting and wAllpapering for a living and always recommended your paint thanks you

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Georgia Hayes - 44 d ago

Best TV ad ever.love it! Brilliant! ! Great ad for today's conservation culture. These colors will dissappear if we don't conserve the world's wildlife. Thank you!!!!

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Linda Mix Beaver, Chillicothe, Ohio - 44 d 3 h ago

5

I've always used Sherwin Williams paint but I am contacting you today just to tell you how much I love your television commercial! How clever and visually pleasing to watch the animals created from paint samples! Thank you for such a beautiful ad!

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Marlene - 45 d 21 h ago

Your commercials using the paint chips for animals is absolutely the most creative as well as extremely beautiful that I have ever seen. Their inspiring to think outside the box for color in your home.

Great job!!!!!

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Sub contractor - 46 d 8 h ago

1

Sherwin Williams floor covering in monroeville p.a the managers are not giving out work only to selected worker who are not even legal to work in the states there pay out don't add up to what there are suppose to pay some one taking money nothing being fair out this location some one being paid off to give out all the work it seems like just a lot of shady things going on there someone need to step in

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Luis Fuentevilla - 47 d 45 m ago

3

Just to comment that I was in a selection process for an AP position in Mexico for a share service center in LATAM, it is very regretable that after two months of process the people of HR( HRP-Alan Muoz ) told you that you were not selected for difference in criteria, when i was talked with the people of finance that i was selected in the first hand ( Finance-David Rodriguez), Really you just show that are not a serious company and without any kind of ethic.

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Dewayne - 55 d ago

My # is (hidden) , I would like to tell you about a commercial that makes you think ( I wouldn't want to do that ). I've never done this before, but you really need to change it

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Ken and Peggy S. - 56 d 18 h ago

4

We have worked with an employee (Chris Goss) at the Sequim store. He has been wonderful to work with; we have been very satisfied with Sherman Williams paint, but mostly - Chris has been efficient and very pleasant to work with. Thank you Chris

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BReynolds - 58 d ago

Tried to call your phone number, got a recording with your business hours, and then they thank you for calling and hang up!

Really!

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Geoffrey Deet - 60 d ago

0

Totally fed up with customer service.Promise resolution..does NOT happen.

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Northland Properties - 68 d ago

The service at the Lethbridge Alberta Canada store is so bad we need to buy from another supplier.

The assistant Manager is the problem, she doesn't only provide poor service, she is rude to the customers

also.

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