Information, reviews and public commentary for US companies

 

The Sherwin-Williams Company, Inc.

Rating
1.911392
Web
http://www.sherwin-williams.com
Related
Sherwin Williams
Address
101 W. Prospect Ave.
Cleveland, OH
44115
Contact
Christopher Connor
Role
Chairman and CEO
Phone
(216) 566-2000
Fax
(216) 566-2947
Employees
32,988
Twitter IDs
@SherwinWilliams
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I Corps 69-70 (figure it out) - 4 d ago

5

Just wanted to say thanks for your corporate policy which allows employees who are also armed service members to serve both your customers and this country. Many of us consider that as an excellent example of corporate quality

Used your paint for many years. Beats them all. Carry on.

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Dan - 22 d 16 h ago

0

I had used Sherwin Williams products on the pavement surrounding a pool. A light green color had bled thru. I went to the Sherwin Williams office in Cape Coral Fl and spoke with an employee who was very nice. He took copies of the pictures that had taken on my phone and said that he would speak to the store manager Carlos about possibly having someone come to the house to see what steps I should take to correct the problem. Carlos called the following week and I explained to him what the problem was and that I did not know what the name of the Sherwin William products were since it had been two years since I had used the products and the cans had been thrown away. I told him that I would attempt to find a receipt and get back to him. I did call the following day and asked to have Carlos return my call, after a week of not hearing from him I called the store back. Carlos did return my call, I informed him that I was not looking for a hand out that I just needed someone from the store to stop by and advise me on what product to use to correct the problem, he told me that they were too busy to drive the 5 minutes to my home. I informed him that I will start using a competitors product from now on

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Anonymous - 28 d 11 h ago

0

I think your 1321 Sault Ste. Marie store need to do an drug test on all employee. I smelled marijuana on the small Indian looking girl there. If I have to do test to get my job so should they. Maybe an random is need in your company.

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Think about it - 22 d 17 h ago

you can't say small Indian girl

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Anonymous - 28 d 16 h ago

I Purchased $450 worth of paint from Sherman Williams in Fort Smith Arkansas. I was given the wrong color I brought it back to the store they told me there was nothing they could do and they loaded it in my car and that was it. I'm very unhappy I will never shop at the Sherwin-Williams store again.

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clark - 30 d 10 h ago

0

clark they are assholes

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Jeff - 30 d 17 h ago

0

Visited Ocean City store at 9th Street in Ocean City...why do you keep a guy like Stan working for you..He carries a huge chip on his shoulder and has an attitude like he doesn't give a damn about the company or people he waits on..Today is last day it goes without saying something about it....You should fire him...your store would be better off . Fortunately..you have another store on 12th Street...but I think after jobs are done with matching paints and stain...I'll be looking for a new Paint store..

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Grant - 41 d 9 h ago

2

I decided I wanted to buy from our Sherwin store in Brandon Mb because I found a colour I liked and wanted 3-4 gallons of stain for my deck. Now the price is $60.00 a gallon and the last time I bought stain there is was under $40. I asked about the price and was told it is going on sale on the 20th so come back then and I also asked if I could get the sale price today and the reply was no. I then asked if I could bring my receipt back in after the 20th and get a partial refund and the answer was no. Now usually at just about any retail place in the city if you buy something and it goes on sale within 30 days you are price protected and they will refund you the difference. So what gives here with this store, do you not want my business????

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upset business owner - 49 d 18 h ago

0

As the owner of a painting and home repair business we use sherwin williams in christiansburg, va almost daily we have noticed a horrible negative change in the atmosphere as well as the managers attitude and being down right rude we will no longer use that store making us travel at least 20 minutes out of our way to get paint and supplies

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upset business owner - 49 d 18 h ago

0

As the owner of a painting and home repair business we use sherwin williams in christiansburg, va almost daily we have noticed a horrible negative change in the atmosphere as well as the managers attitude and being down right rude we will no longer use that store making us travel at least 20 minutes out of our way to get paint and supplies

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Bellingham Washington location - 51 d ago

0

I went to the Bellingham Washington location with my sister to pick up more trim paint. The paint information was not entered on our last visit like the young man had told us it would be. So we had to go all the way back home to get the bucket which took us an hour. The store manager and a young blonde girl were very rude to us! After our purchase the blonde threw our supplies on the counter almost sending them over the side. I was disgusted by how rude your employees are and will purchase paint from a store that wants our business!

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Tony - 62 d 15 h ago

1

Paint is great. But the service in Albany Georgia is not to great. Cant get them to match paint. New paint at that. They keep giving me paint to try. Bad part is the wall color came from their store. Hope they can get some help soon. Really like the paint.

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NOVA Painting - 62 d 20 h ago

5

Hi my name is Ruben Lee and I own NOVA Painting in Parker, CO. Each and every day that I'm at Jason's store it's Always a Great Experience! The store is alway clean, the displays are well laid out and customer friendly. Your most valuable product is Your Employees as they will Make You or Break You! Every customer i send into the Parker store Always have positive things to say about Jason's crew! So my Thanks to, Jason, Ross, Nate, Steven, Meghan, Latricia, Tony Chandler and Noah! They all know your product and they're very knowledgeable. Thank You for making me feel Like a KING! Sincerely, Ruben

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Anonymous - 63 d 17 h ago

I am currently going through Hurricane Harvey repairs right now. I am at work trying today trying to coordinate services with my home repairman right now. I called your store just now, bellaire #7523, to repurchase paint I have purchased before so the repairman can paint my walls. The man who answered the phone put me hold for 5mins to look my account up. He finally came back online and said he does not see my account then said I have two accounts but no record of paint. Then I said can we try looking it up another way and he took my phone number and said okay hold on while it looks it up. I was on hold another 5 min. I had to hang up and call back. I asked him why it was taking so long for the "system" to look it up. He said nothing and then hung up on me and when I tried to call back it was busy. Literally 15min later, it is still busy. Very discouraged and my blood is boiling as I am going through a rough time with repairs due to flooding. I always pay more for paint through your organization because it is great paint but I am just so angry at the disrespectful behavior I just received. I am truly in shock. He has my phone number and I am surprised he has not called back to assist me. I was not disrespectful to him at all, just wanted to know why the system was taking so long as I am at work (nurse with patients) trying to do hurricane repairs!!!

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Anonymous - 63 d 17 h ago

Just an FYI- I am female! Hmmm

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Jen Ryder - 67 d 15 s ago

5

Love the paint chip commercials! Very creative. Thank you. Jen ryder

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Jean H Butler - 79 d 18 h ago

5

TOUR ADVERTISEMENTS ON TV FAR .SURPASS ANY AND ALL ADS ON TV I LOVE THE WAY THE COLORS JUMP AROUND AND THEN BLEND TOGETHER UNFOLDING INTO YET ANOTHER SPECTACULAR SPREAD. YOUR ADVERTISING PEOPLE ARE INCREDIBLE. NOT TO PUT THIS LAST BUT YOUR PAINT IS AWESOME ALSO AND THE ADS JUST MAKE YOU WANT TO BUY YOUR PAINT. THANKS FOR ADDING THIS MARVELOUS COLOR TO MY LIFE JEAN BUTLER 720 324 0327

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Anonymous - 101 d 8 h ago

I'm writing you Atlanta your com. Are beautiful all the colors of animals

Iinda D kirkley (hidden)

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Jimmy F. - 102 d 15 h ago

5

Buyer Beware! Sherwin William in Bristol, CT. Charges incorrect amounts to contractor accounts. Pricing is set at $20.00. Bristol store will charge $32.00. I thought it was just myself and by accident. Spoke with two other contractors. Same issue on last 4-5 bills. Double check before paying. We are contacting department consumer protection as when issue was brought to management, they were condescending and made comment about their bonuses being affected.

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gary mccoy - 137 d 11 h ago

0

I had an account with your company have had it for a while I spent about eight to ten thousand a month with your company need another 60 days to come current with my bill was told what time do it out of Kentucky they would put a lien on one of my jobs all over $3,400 dollars when this happens I will not be able to do business with Sherwin-Williams anymore and will cost your store at least $100,000 a year can Sherwin-Williams not see the irony of what this will cost them long term over this little dab of money surely someone with some power can step up and make more money for their stockholders instead of losing another hundred thousand a year all over waiting 2 months for their money

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Ashley - 105 d 14 h ago

No one is entitled to not pay a bill. It's a business like every other small or large company. Try not paying your electric or water bill that has a balance of that amount and see what happens. They wouldn't be in business if they let contractors like you skip on payments.

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Extremely Ticked Off Customrer - 111 d 4 h ago

0

We have spent tens of thousands of dollars with Sherwin-Williams Paints over the last 30 years. Although, twice in the last five years we have mailed our checks to make payment to the Sherwin-Williams Atlanta area store and had them intercepted. Our checks are copied, altered and many attempts are made over and over and over to defraud our account. This is an extreme event to us with closing accounts, audit, making calls to individuals whom we issued checks, stop payments on checks, issuing new checks, open new accounts, buy new checks and deposit slips and so on. Sherwin-Williams has been despicable over these events. Non-responsive and rude on the phone. Head of their security has not responded, NONE, even though we left messages to her that we have two possible leads about the perpetrator. They say they have another customer with the same problem and the thief they " think it is an ex employee". Upon repeatedly asking why not change their lock box, there is no response. Fortunately, there are many other respectable companies with high quality paint such as Benjamin Moore, Home Depot, Lowe's, Walmart and more.

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Ann Schlichter - 111 d 18 h ago

5

I just want to say I love your TV Add

With all the lovely animals! It makes me smile! Oh I also love your products!

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Customer treated reprehensibly by Sherwin-Williams - 116 d 7 h ago

0

We purchased paint from the Sherwin-Williams Company, Inc in the Atlanta area store #2056 for over 30 years.. Several times over the last five years when we mailed our checks to this store where they were intercepted altered and then there were many attempts of fraud to cash them at many locations. We had to close accounts, open new accounts, buy new checks, do major accounting consuming a major amount of our companies employees time. Upon going to the store and calling Sherwin-Williams many times the only one response was extremely rude. Sherwin-William's response of no concern and not helping with the problem within their company is reprehensible. Please be aware of this company.

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CB - 116 d 19 h ago

0

Went to the Sherwin Williams store in West Boca Raton, Florida (33428), to purchase paint for white washing old dresser. I know that the paint would be more expensive but wanted to support a local business. The manager Andy was condescending and rude, however was very friendly to a male contractor standing next to me. I will never go to this store and recommend all residents in west Boca go to the local Lowes or Home Depot, they were helpful and kind. I do want to mention the other order in the Sherwin Williams store was very polite and helpful, seemed embarrassed by the managers attitude to me. Hi went to the store on Thursday evening, 7/28/17.

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