Information, reviews and public commentary for US companies

 

The Sherwin-Williams Company, Inc.

Rating
2.12766
Web
http://www.sherwin-williams.com
Related
Sherwin Williams
Address
101 W. Prospect Ave.
Cleveland, OH
44115
Contact
Christopher Connor
Role
Chairman and CEO
Phone
(216) 566-2000
Fax
(216) 566-2947
Employees
32,988
Twitter IDs
@SherwinWilliams
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Steve Brilliant services in Boise Id. - 4 d ago

5

I have never been so impressed with a salesman for a company as I am with the paint Rep I have here in Boise Id. I am not known for putting reviews on the internet but I cant even begin to tell you all the things my paint rep does for our company to help us stay afloat. Cain has been our only rep since we opened years ago. It is easy for us to go to home depot anytime we need paint but but they lack a good product, customer service and a perfect paint match. I will not go into the things Cain has done for us because if I was reading this I would not believe it either. If you are giving any thought to using Sherwin Williams for your one stop paint shop I cant recommend them enough. Steve

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Dr. MJD - 5 d 48 m ago

1

Probably some of the worst customer service I've ever experienced by a retail chain! Love their paint, however, my house has been re-stained 3 times in the past 5 years and has to be done AGAIN! Was working with the store manager "Rudy" from the Saginaw, MI store and he made me all kinds of promises. When the promises weren't being kept, I asked him to put them in writing, which he said he would. When I didn't get them in two weeks I called the store and was informed he didn't work at SW any longer. I called corporate and they referred me to the district office who pawned me off to the new store manager. He came to my house, took some samples of my paint/stain that was on the house and 7 mo. later I haven't heard a thing. Contacted my attorney who told me to give corporate one more try before he gets involved and a Mr. Bernard Adams at corporate SW never returned my call. What a shame...love their interior paints and understand that I need to re-stain the deck every year but the house?

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Jerry - 14 d ago

Customer service is horrible in lenoir n.c ppg or some other paint store where customer service is appreciated they dont want to help on nothing u try to get a price for some paint and they hang up on sorry but sherwin williams is horrible and they can take my name out of there system

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David G. - 22 d 15 h ago

Please remove my name from your mailing list. Mail addressed in my name is being sent to an address that does not belong to me and has never been my address. It is being sent to: 2220 Homestead Hills Ct. FOLSOM, CA 95630-6168. Thank you. David Grein

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Rocket City Retro - 28 d 17 h ago

0

Dear Sherwin-Williams, You may be the neighborhood paint store but you certainly not a good neighbor.

I am writing you specifically about your store in Cocoa FL; 100 Forrest Ave to be exact. I'm your neighbor, Rocket City Retro @ 116 Forrest Ave. You see, since I bought the building in May 2015, your customers have been using my parking lot. They block my driveways with with work trucks, trailers and the like. They prohibit my customers from parking or leaving the parking lot for that matter. I have tried REPEATEDLY to resolve this issue with the store manager, Josh Ingleton. Unfortunately, the nicest thing I can say about Mr. Ingleton is that he is an ineffective manager. He has no interest in resolving the issue, he has verbalized this to me and continues by also commenting that he's to busy to care where his customers park. Cocoa Police department have been called out multiple times to deal with what we now call "parking wars". We even have put large traffic cones out to block entry to our parking lot but either the cones get run over or ignored all together. Your customers parking in my lot is impeding my business and I will not tolerate it anymore. Either Sherwin-Williams corporate steps in and makes sure Mr. Ingleton understands that it is in his best interest to keep his customers off our property or the next correspondence will not be from Rocket City Retro but rather our attorney.

Thank you for your prompt attention to this matter.

Nicole Meyers

Billy Meyers

Rocket City Retro

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S. Pond - 40 d ago

2

I went to the to the only Sherwin Williams paint store in Hanover,pa. They are not familiar with your product's.sk about a Durlow French paint, they had never heard of the product made by Sherwin Williams I know it exist, because it's listed on your web site. I want to paint a treated wood fence. I was told by two painter's who own their own business. I have painted this fence twice. Power washed all paint from fence. Was told that Durlow French white paint will hold up for long time. Went to Lowe's in Hanover, never heard of this Durlow paint. I feel that sale's personal need educated before hiring them. .

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B. Robert - 45 d ago

We have an innovative idea that we feel will be very helpful to paint sales and would like to discuss it with Mr. Connor

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diane benesch - 49 d 32 s ago

0

Bought $600.00 worth of paint which we got for the sale price.

Because we are 75 yrs. old and painting a ranch fence and difficult to estimate how much paint we need because the wood absorbs it we needed more paint.

We went back to store and they would not give us the sale price!

This is a store in albuq. NM

We have spent thousands of dollars at sherwin-williams doing 9 re-habs.

Totally inappropriate!!

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Anonymous - 119 d 7 h ago

0

This is the worst place to work smh business sucks so bad. First of all they should not be open on Sundays. Second, since their stock is so damn high they can afford to pay their employees a bit more. We're asked to get more personal with the customers and all just to get nothing. This company doesn't even give the workers bonuses. I wish everybody who owns this company could burn in hell. They are fulll of shit smh

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DLS - 94 d 15 h ago

I just quit as an assistant manager because this company is disgusting. I've dealt with so much harrassment and was not able to quit unless Kevin Donahue strong armed me into a deal to save his own ass. Worst company I've ever worked for and they will manipulate you and lie to cover their tracks.

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Anonymous - 58 d ago

5

Actually store managers and assistant managers get paid both quarterly and annual based incentive bonuses. Key word incentive. You have to earn that bonus based on your store's results. And it's called customer service. That's why you get personal with customers. Maybe find work not in customer service if it's so terrible for you.

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Anonymous - 82 d 8 h ago

We ji ust purchased a 5 gallon bucket of paint it has no type of nossle to pour it into a smaller container how can an elderly person pick this up and pour it everyone I talk to cannot believe this has no way to pour it love your paint hate to buy else. Where but no one helped in this situation

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Anonymous - 58 d ago

5

You can buy 5gal bucket pour spout. Stores should carry them. There are inexpensive.

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Christine - 75 d 13 h ago

Hi, recently bought a drum of White Gloss Superpaint SP0035001 because I thought it was oil based enamel. The labelling was not very clear but I suspect it is actually that new water based gloss. Has anyone used this before and, if so, is it sticky on timber doors etc?

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Anonymous - 58 d 12 s ago

5

If it's superpaint, then it's water based and NOT enamel. It will never have a hard finish. If you painted inside cabinets and doors, it will stick, have a tacky feel. All surface enamel makes a gloss oil enamel as well as proclassic have a s-g in oil enamel. However both all surface and proclassic have wb high-gloss enamels that dry to a nice hard finish. Proclassic has self leveling properties that eliminates brush/roller mark. All surface you need to thin a bit if using oil with either penetrol or paint thinner. A good primer for these if interior is EZ sand primer. It's oil based and sands down beautifully.

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Betty from Iowa - 69 d 25 m ago

I absolutely love your commercials.

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Help your employees - 70 d 4 h ago

0

Urgent.....Please think about sending an undercover boss to the Fredericksburg, PA DSC plant...management is not trained properly, out of touch with plant employees, large employee turnover....working conditions are terrible..... Incompetent top. management........from personnel to plant manager.....out of touch with blue collar employees.

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Anonymous - 91 d 17 h ago

0

Absolutely the worst flooring store in Indiana is on Raymond Street in Indianapolis. The salesmen are lying thieves who can't read a tape measure to measure a job correctly. Office personnel are thieving scoundrels who steal from the installers to line their own pockets while they can wreck a company car and get mandatory urine screens and set different prices for different nationalities.

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Anonymous - 129 d 15 h ago

0

I was recently in your store in Leesville LA where I observed your store manager doing drugs in the parking lot. Great impression Lowes will get my business for now on.

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heckman - 130 d 19 h ago

5

I AM A 39 YEAR PREP TECH & PAINTER OF FINE HOMES AND STOREFRONTS. I BELIEVE THAT MORE THAN 50% OF ALL HOMES HAVE SOME BRICK IN THEIR STRUCTURE; EITHER FOUNDATION, CHIMNEY, OR COMPLETE BRICK.. MOST ALL OF THEM, GET DIS-COLORED FROM TIME TO TIME, DUE TO LATEX RUNDOWN, UNSKILLED PAINTER'S OVER SPLASH, MILDEW, ETC.

HOWEVER, THERE IS A LOST TECHNIQUE / ART, FOR CORRECTING IT. I CALL IT, ' BRICK COLOR RESTORATION. ' I, CAN'T DO THEM ALL, HOWEVER, ANY PAINTING ACCESSORY COMPANY CAN MAKE UP A KIT FOR 'DO-IT-YOURSELFERS. IT WOULD INCLUDE: A WHIZ PAN & ROLLER, A COLOR CHART, A 1" ANGULAR PURDY BRUSH, AND A SHEET OF 50 GRIT SANDPAPER.

FOR MORE INFO, AND DIRECTIONS, PLEASE CALL ME @ THE # LISTED ABOVE,

BRUSH DISPLAY CONCEPT: TWO CROSSED BRUSHES (PURDY) 2 & 1/2", OR 3 " ANGULAR. SIMPLY CUT HALF WAY THROUGH EA. HANDLE, THEN GLUE TOGETHER, W/ POINTS/ (LONGER SIDE) POINTING OUTWARD. AREA DIRECTLY INSIDE THE CROSSED STOCKS MAKE A PERFECT OPENING FOR A HEART. COMPANY NAME, TO BE CENTERED ABOVE THE BRUSHES, "QUALITY, " IN LEFT, MIDDLE, AND, "BRUSHES," ON RIGHT. SLOGAN: "HERE @ PURDY, WE PUT OUR HEART INTO OUR BRUSHES!"

I CAN USE TWO BRUSHES, ALTERNATELY, PROFICIENTLY, AT THE SAME TIME. AND I HAVE HAD TWO BOLTED INTO THE SIDE OF MY VAN ONCE. ALSO, BUSINESS CARDS W/ CROSSED BRUSHES IN TOP LEFT CORNER.

* I AM DEDICATED TO THE TRADE!

I HAVE ALSO DESIGNED A BELT ATTACHABLE POT/CAN HOLDER., SO I CAN USE TWO BRUSHES.! I CALL IT, "THE HOOK"

YOU SHOULD BACK ME ON THAT CONCEPT! SOMEONE WILL. SOMEDAY EVERY PRO PAINTER WILL HAVE ONE.

* ALL RIGHTS RESERVED...JUST SO YA KNOW!

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Concerned - 138 d ago

Urgent.....Please think about sending an undercover boss to the Crisfield, Md. plant...management is not trained properly, out of touch with plant employees, large employee turnover....working conditions are terrible..... Incompetent top. management........from personnel to plant manager.....out of touch with blue collar employees.

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David Trowbridge - 143 d ago

5

Just wanted to give a shout out to Charles Miller from your Elk Grove CA store. He went out of his way to locate a product that was no longer being manufactured (we were in the middle of a remodel and didn't want to change the polyurethane we were using on our cabinets). He even went to other stores in another state while he was on vacation! Can't ask for better service than that.

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HECKMAN AKA, MR.METICULOUS - 156 d 45 m ago

4

BEING A 37+ YEAR PAINTER, I HAVE HAD MANY CONCEPTS IN MY MIND. 1.) IS TO HAVE 4' X 4' VINYL- BACKED TARPS, TO SET UP A WORK STATION.. A PLACE TO SET MATRLS ON, TO PROTECT CARPET AND / OR HARDWOOD FLOORS FROM ANY SPILLS THAT MAY OCCUR WHILE STIRRING PAINT, ETC.

"WORK STATION," CAN BE SPRAY PAINTED AT AN ANGLE CORNER TO CORNER. YOU CAN EVEN GIVE ONE AWAY W/ PURCHASE OF 4 RUNNERS! EDGES SHOULD BE SEWN ON ALL FOUR SIDES.

HAVE A MERRY-WONDERFUL CHRISTMAS

PHONE BILL @ ( 330 ) ---224..5110 THANK YOU

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Peter Feldman - 159 d ago

5

Either I got better at painting with age or your Duration paint is simply sensational.

Closing in on age 67, I haven't painted a room in my house in decades but, with my wife wanting an accent wall, I thought i'd try to do it myself.

Wow, that paint of yours covered so well and so easily i felt like a Rembrandt. The viscosity was perfect and did not drip off my brush or roller. The job went along effortlessly and then to top it off when I went back to touch up the "holidays" the paint went on a different color to make it easy to see where I applied it and dried in perfectly not needing a second coat.

Sherwin-Williams Duration Paint,made me a believer.

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Anonymous - 189 d ago

My name is James Moore, I reside in Gibbon Nebraska, I took a piece of siding in to the Sherwin -Williams store in Grand Island, Nebraska told the sales person I wanted to stain my house, this is what I am covering, she said this is what you need, she sold me 20 gallons of stain,hired my painter and he said this will not cover your log siding, the store refuses to work with us on rembursing us for those 20 gallons, your input on this subject would be greatly appreciated my number is (hidden).Thank you.

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