Information, reviews and public commentary for US companies


The TJX Companies, Inc.

Marshalls, TJ Maxx, HomeGoods
770 Cochituate Rd.
Framingham, MA
Carol Meyrowitz
CEO and Director
(508) 390-1000
(508) 390-2828
Twitter IDs
@tjmaxx, @marshalls
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Richard F. Davies - 1 d 4 h ago


I don't see anything coming of this, but this regards the TJ MAXX located at 2015 Lake Tahoe Boulevard, South Lake Tahoe, CA 96150. I was one of 109 employees who helped open this store. A woman named Elizabeth Mack was hire as an associate, 9 months later she was promoted to store manager. 5 employees quit on the spot after learning this. One of these employees was a assistant manager. District Manager Andy Miller conducted an emergency 2 day meeting to interview all employees to find out what the problem was. He gave all employees his business card and said if she continued to do the things we complained about he would take care of the situation. As employees have contacted him he has stated we are just trying to case trouble. She has caused many people to quit, go out on medical leave of absence. She is a school yard bully. I couldn't take it anymore and quit 1 month and two weeks shy of 4 years employment with this great company because of her. I now work for another retailer in South Lake Tahoe, CA and several other ex TJ MAXX employees work there with me. She has instructed her employees that they are not allowed to shop where we now work or talk to us. She had a job fair and nobody showed up because she has become well known in this small community. She has a list of current employees of her store who new employees are not to speak to. She either tolerates you or dislikes you.She will do whatever it takes to get rid of you if she dislikes you! When is the corporate office of TJX companies going to wake up and get rid of her? After she causes the store to close up shop? I would still be working there if not for her!

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Tammy - 17 d 10 h ago


When management doesn't work as a team and shows favoritism to other workers very unfair!! There is no best Methods!!!! And we are told it's not about the money! Annoyed!!!

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Janet jackson - 26 d 18 h ago


hi your manager in Kansas City,Mo. that works at the ward parkway location that came from New York is very rude . So if you want me to keep patronizing your store then you should give your employees more better training in customer service. thank you

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Sarah - 27 d 9 h ago


I have been a loyal customer of your stores for the past 5 years, I have time and again received great service at your store in Alameda Town Center which is one of the main reasons I shop at your store.

But to my surprise, on the date of 27th September, 2016, at 15:54:44 I was at the receiving end of some very poor customer service at your store. On the said date, I made the purchase of active pants, and headed towards the cash counter to pay for them. The guy standing at the counter, took all the items and as he was ringing it up he said, "I need to double check the price for this pants, I will be right back." Well even I did not have extra time to waste I waited ~4 minutes for him to check the price. Even though there was a price tag located on the merchandise.

He came back and said, "This is not a correct price tag, the price is $20."I did not argue and said ok that's odd sure, I will take it. Then he said, "Actually I have to double check the price for all the items I have already scanned."

At that point I told the guys at customer service forget it I will not buy any pants today. The only reason I bought other items so I can notify corporate about his rudeness and seemed like he was accusing me!! Very bad customer service.

If a store cannot put a right price tag on the merchant they have no right accusing customers, being rude. I hope corporate can take a look at the problem immediately. My reference # is 18157646.

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Disgruntled Customer - 51 d 11 h ago


Today is Saturday, September 3, 2016, I just left your store in Skokie, IL (3337 Golf Road) and would like to file a complaint against the Manager-in-charge. He was a Hispanic male (with earrings I believe, dressed like he was a shopper - very casual), the salesclerk said his name was Mr. Joe. She thought his last name began with an I.

Let met start out saying I am a frequent shopper at many TJ Maxx stores. Today, I went to the store specifically to purchase some needed turquoise earrings. I found a pair and then looked for a pair for my second holes in my ear. I found a pair (unfortunately I cannot upload them to view). The earrings were by Indigo Falls and they were 19.99, originally $28. #657187. The problem with them was that they were turquoise with what appeared to have a case/cover over them. Well, one have the turquoise piece was completely missing. I then asked for a discount since they were practically disfunctional miss a a major pice on one of twork earrings. When I asked for a substantial discount not the standard 10% he said laughed and said all I can do is $5 off. I said this deserves more that $5 he shrugged his shoulders and said that's all I'm going to do aND walkyd away. The few times I have purchased defective items I was offered a fair price for the item by professionals - no the case today. So much so, I'm compelled to write this complaint. Needless to say, I will not be visiting that store again unless I have no other choice, but will go out of my way to avoid it. Not something you want to hear from a consumer.

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Clemsongirl - 34 d 3 s ago

Really??? This is your complaint???

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Train your workers - 46 d 19 h ago


Some of your staff in the Emerson, NJ store needs a tune up in their attitude! Mary the manager, to start

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Melissa_Dell - 4 y 65 d ago

@RaisedByCulture @fourflights @marshalls @tjmaxx @Lesportsac Nice! I used a reg duffle we already had. Spent all my money on diaper bags!

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RaisedByCulture - 4 y 65 d ago

@Melissa_Dell @fourflights I can live at @marshalls or @tjmaxx ;x I picked up a cute @Lesportsac for my hospital bag for $29!

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caitlinmarie721 - 4 y 66 d ago

Any chance I'll find a slip cover for a couch at a home goods? @tjmaxx @marshalls

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lulakilla - 4 y 66 d ago

@FastCompany :: #TheRules :: kindness, promptness, appreciation ( @tjmaxx @marshalls @HomeGoods )

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RicheeInSpirit - 4 y 67 d ago

I hardly found what I want @marshalls. I'd rather go to somewhr else & buy good stuff. That's why I h8 shopping thr & @tjmaxx!!! SMH

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RicheeInSpirit - 4 y 67 d ago

Don't shop @marshalls (& @tjmaxx) because they dont have good clothes u could buy. They have crappy stuff & all of the goods r gone!!!

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OpalescentMoon - 4 y 68 d ago

I am always sad when yellow tags go away at @TJMaxx & @marshalls

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wingsarewide - 4 y 68 d ago

I've lost track of the money I've spent this weekend. shout out to @tjmaxx and @marshalls

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Rebeksy - 4 y 69 d ago

I do so much free advertising for @marshalls and @tjmaxx! I just can't keep secret how AWESOME they are. Favorite stores ever. #shopaholic

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