Information, reviews and public commentary for US companies

 

The TJX Companies, Inc.

Rating
1.62218
Web
http://www.tjx.com
Related
Marshalls, TJ Maxx, HomeGoods
Address
770 Cochituate Rd.
Framingham, MA
01701
Contact
Carol Meyrowitz
Role
CEO and Director
Phone
(508) 390-1000
Fax
(508) 390-2828
Employees
168,000
Twitter IDs
@tjmaxx, @marshalls
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Loretta Harlan - 2 m 45 s ago

0

I'm a frequent shopper at marshalls all over the US. I was very offended when i walked into the Vineland store. Looking for Christmas decorations, i noticed all of the Santa claus were Caucasian. FYI America is now full of colors, brown, black and white. Shame on you. Christmas is for people of all colors. God bless America.

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ANONYMOUS - 39 d 6 h ago

0

I am currently employed at Marshall's in South Carolina and I am not satisfied. I don't think that it is right for them to be open when the weather is bad outside. This hurricane is going on right now and I don't think that it is right that they are making us work in these conditions. This is not the first time that a situation like this has happened. When we had a tornado we still had to work, when the roads was bad because of the the snow we still had to come in. I personally feel like when time are like this, we should be closed. Some people have kids and you expect them to work and be trapped at work while their kids or loved ones are at home trapped? Right now I feel like we should not be open in terrible conditions like this.

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ANONYMOUS (CON.) - 39 d 5 h ago

0

it's like they don't care about our well being at all to me. I feel like they need to do better with everything. I have been working their for 2 years and have nothing changed. They air conditioning hasn't worked since I first started and from what the people told me when I first worked their that it wasn't working then, I even fainted one day while I was working. Right now, since they don't care about our safety or well being, I am ready to leave and find a better job that's not so disorganized

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Anonymous - 28 d 19 h ago

Which store, soounds like ours in westlake viilage,!

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Anonymous - 2 d ago

Happy Valley oregon

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Anonymous - 2 d ago

Happy valley ore the ast manger as been seen hiding boxes of goods in the back room her name Brittany R.

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Anonymous - 4 d ago

I work at the TJ Maxx in happy valley oregon we have Assistant Manger who is going behind the store mangers back Trying to change how the store is run getting people very upset people are quitting Or are thinking about quitting This is very upsetting

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Anonymous - 30 d 8 h ago

0

I work at TJ Max on Westlake Village and we do not feel that it is fair that we have to give three weeks for a Day off but our schedule do not get posted u til Friday. yesterday after 6:00pm. Last week after 3:30. Every week the same. We should be able to have a life outside work, too. Husband's and wife should not be at the front at the same time. Unfair and favorites thru out the store. No one to go to and no one to trust. And yes there is more. Everyone should be treated the same with respect.

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Employee - 23 d 8 h ago

I guess they didn't read yours cause when I came to work yesterday mourning it still wasn't out. So, I asked and was told it was printed but not put out!!!,,,,,

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Anonymous II - 12 d 4 h ago

1

We are lucky if it gets posted on Friday evening! This is against CA labor laws. How can anyone plan their life if you are only given 2 days notice of your schedule 1 to 2 days BEFORE your work week starts? Not acceptable. I am certain, employees have complained about this, and of course nothing is ever done. Perhaps if one and all start to file complaints against the mgmt team of this store, and then follow up with letters to the California Labor board, then maybe this can be rectified?

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Anonymous III - 9 d 18 h ago

0

I'm game for this. I will , how about you?

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THERESA BUSTI OLEARY - 11 d 9 h ago

The TJX ON 86TH Street in Brooklyn, has an amazing manager name Sharon, who goes above and beyond to help! I made my first on line purchase and had to return one of the items. She helped me to pull up the order on my phone and she walked me thru it. Thank you Sharon.

Theresa Busti-O'Leary

Brooklyn, NY

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Bill - 16 d 8 h ago

0

Another bad experience. Called the above phone number (hidden) .This is a useless number to call .The voice activated system prompts you to say the department or the

person you swish to speak to .When I asked for Carol Meyrowitz as shown the prompt said "O>K> transferring to Carol Meyrowitz " after the beep the voice activated system again takes you through the prompts and does not really transfer you .You go around in circles with the voice prompt , bu tit actually does not connect you to Carol .Just another window dressing phone number.

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Bill - 16 d 8 h ago

0

Horrible experience at Marshall's all over .Was racially profiled ,insulted and condescended by store manager at Burbank Empire shopping Mall on 9/30.

Reported on line twice the following day on 10/1 on TJX website and it has been a week since I reported the incident but had not response from TJX manager of public relations or customer service. All the links provided on website seem to be window dressing as no one cares or reads the complaints.

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Anonymous - 17 d ago

I have worked at tj maxx in happy Valley oregon we know I've a manger that is making the working very upsetting people on thinking of quitting people' are not coming to work it is not a very comforting working environment

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DEE - 20 d 6 h ago

0

HAVENT RECEIVED MY ONLINE ORDER AND EVERY EMAIL I SEND GETS RETURNED TO ME. NO WAY TO CONTACT THE COMPANY

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Kristina (birth name) Employee - 25 d ago

5

TJMax, Westlake Village has the best mgr an associate could ask for., Danuta. Always with a smile on her face. Acknowledges every associate by name, stops by every dept to check on us and asks "How's everything"she listens, gives positive input, acknowledges when you're doing a good job and firm when necessary. She's on top of everything going on in the store, she cares. When she asks you to do anything or correct something it's with respect and appreciation! GREAT PR, (public relations) with employees and customers. Danuta needs to be acknowledged.

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Dawn Domino - 28 d 12 h ago

0

Machesny Park Illinois TJMax..I shop in this location alot spend a great deal of money.Everytime Belinda works in jewelry she s rude awful.Never greets me asks if i would like to see something in the case.Never.... Completely ignors me...I 've told management on several occasions about this.Yesterday same treatment .I will not spend anymore time or money here.She s representing TJMax ????Her rudeness additude customer service is the the worse i 've ever come across in all of the businesses i spend money and time with.Awful represetation for your company.

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Dawn Domino - 29 d 5 h ago

0

Horrible awful as always ..I shop 173 machesney park illinois store all the time.Mostly jewelry.Purchase 300 $ on ..Everytime Belinda works never says hello or if she can help me.Well this was the last i go into this store.And i m a great customer buy alot spend alot.Every every time shes rude rude rude...You ve lost a very good store guest because of her...

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Dulcey Mastrangelo - 99 d ago

0

Went into the Orangeburg, SC TJMaxx store today. I went to a sales associate to make my purchase. Once the associate Jamar rang it up he proceeded to get a bag and I set my money on the counter which was a $ 10 bill. He at this point had set the bag on the counter. This is when things went real wierd... he was holding his hand out for the money and I had my wallet in my hand he was like ...looking out over my head. My first thought was he couldn't see well and second thought was he was cross eyed. I said, it right here and pointed to the money . He swiped it up with major attitude and I still didn't know what the issue was UNTIL ....he had my change in his hand. I held my hand out ....THEN he intentionally dropped it on the counter in a very disrespectful manner!! When I asked, why he did that? he said I didn't hand him my money!!! Now I am a 50 year old woman, who has worked in customer service for many years . I never would have treated a customer in this manner nor would any of my employers tolerated this kind of behavior! Is this the kind of sales people we want to deal with? This is why people shop online more and more everyday! I still enjoy going out looking in the store rather than online ! If people have to deal with this kind of associate than its a no wonder these stores are going out of business. What happen to customer service? Do places like TJMaxx not teach Customer Service etiquette anymore ? Very unhappy customer!

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patrice jones - 97 d 6 h ago

5

a lot of customers come in tjmax there rude they think its macys they throw money on the counter and expect you to give it bsck in thete hands joe disrespectful is that customers need to think and stop thinking employees are supose to feel no way wen they come in the store after having a bad day the items are discounted stop going in tjm harassing employees ive seen it over and over so wat if there cashiers it could b someones second job stop judging employees cause ur day is messed up do ur shopping be polite go home pp feed off customers negative behavior

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Eagle - 92 d 11 h ago

0

If you was in customer service, you would know that placing the money on the counter instead of the hand of the cashier is rude and disrespectful. As old as you are, you should know better. Your mother taught you better than that. Stop embarrassing your mother and yourself. Use the Manners you were brought up with. Unless you are racist.

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Roxanne - 90 d 11 h ago

5

Don't put your money on the counter, that's rude. Literally everyone knows that.

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Grammar Nazi - 29 d 19 h ago

You're 50 years old and don't know that placing money on the counter instead of in the cashier's hand is extremely rude? You SERIOUSLY don't know that? You realize that customers such as yourself are the reason people, like ME, dread going to retail work every day?

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Gerber Mendez - 118 d ago

0

Hi I'm always shopping at tj mas. But the last time that I did I felt discriminated by an associate. This happens on June 25, 2018. Around 9:00pm. This is located at 1425 Jefferson hwy Alexandria VA. Associates name is Brian. He was screaming so hard to my six years old daughter just because she was reading a book at the store. After that he came to me telling me that my daughter was coloring some papers and that's how I find out that he was screaming and my daughter was crying and scared from this guy I went to speak to the manager and at the same time i called the police because the guy started threatening me and asked me to step outside the store so he can fight me. The manager was listening to everything he was saying her name is Ms. Shay. She also gave a number (hidden) to call to ask for another manager Ms Saulsby. The police got to the scene and spoke to Ms. Shay and Brian. So I'm very disappointed with tj Maxx how can they hire very rude people that don't know how to treat kids and also don't have no customer service at all what an ugly stinking store. I hope you guys go out business.

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Really! - 94 d ago

Really! If you were parenting like you should have and didn't allow your child to destroy property that doesn't belong to them yet your exaggerated story would have had a better ending.

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Anonymous - 70 d ago

Wow your a wack exaggerated story, who is to say she wasn't going to purchase the book, I 've ended up doing that.No one should be treated this or that way.Count your items also.That's my advice TJMaxx Home Goods is a wonderful boon to all middle & savvy quality shoppers.Their problem is straight out thieves & lack of proper placed cameras.Ross same, Demographics seem to be playing a large role.Its a shame.I am owed over a thousand the to sales people shopping through me.I am calling Corporate in am. Police for such a incident is a mngr a customer.Bully

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Anonymous - 70 d ago

Lol it's pretty obvious that you're the original poster. The response wasn't wrong. Control your kid. You're lucky a customer didn't speak up. Drama queen.

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