Information, reviews and public commentary for US companies

 

The TJX Companies, Inc.

Rating
1.604052
Web
http://www.tjx.com
Related
Marshalls, TJ Maxx, HomeGoods
Address
770 Cochituate Rd.
Framingham, MA
01701
Contact
Carol Meyrowitz
Role
CEO and Director
Phone
(508) 390-1000
Fax
(508) 390-2828
Employees
168,000
Twitter IDs
@tjmaxx, @marshalls
General profile image

Keith E. Berry - 8 d 16 h ago

0

Lakewood WA. 5720 racially profile African Americans while they shop I strongly suggest if you are of African descent not to shop at the Marshall and Lakewood Town Center

General profile image

Farmington hills, MI TJmaxx poor customer service!! - 17 d 19 h ago

0

On Tuesday, Nov. 27 at approx 9:15 I was at your store located at 30955 Orchard Lake Rd, Farmington Hills, MI. I was there to do a return. The cashier that started the transaction became very threatening and abusive with me because she thought I was questioning her procedures when completing the transactions. I was told her name was Nora. Please, please, please look at the store video so that you may see her actions and behavior toward me as customer/consumer. As I attempted to talk with the manager "Nora" continued to make threatening statements to me. In addition to her threatening behavior, she stated "you better shut up", and "be respectful". I was in no way being disrespectful of her, she appears to be personally angry because there was nothing in my actions that warranted her treatment of me. I left the store shaken and upset. I stated to the lady that presented herself as the manager that I was too afraid to continue to shop because the employee was so angry and threatening. "Nora" walked away and stated "I'm not helping her" she stated "someone else will have to help her". Sad sad sad that your employee behaved this way, unprovoked.

General profile image

Rhoda Friedman - 18 d 12 h ago

0

To: CEO: CAROL MEYROWITZ: November 27, 2018 RE: MANAGER: MONICA PLARSON: TJMAXX WARENTON, OR URGENT! REQUESTED A REFUND! Returned Two Items to T.J. Maxx on Monday, November 26, 2918 at the Warrenton Store. Included was a 'Receipt and Credit Card, with the two items.. The Items were NOT OPENED and Everything was in Tact. The Sales Lady received all of the above, but informed me that when it is purchase with a credit card, there is NO REFUND. She did not explain the current policies or anything else - but when I insisted on a refund, she appeared to be confused and went to find the manager. An Assistant Manager by the name of 'Dale' returned and engaged with other options slet himlet uch as a credit 'Avoided' providing me with a REFUND. At this point, I was UPSET AND REPEATED I AM REQUESTING A REFUND. I REQUESTED TO SPEAK DIRECTLY TO A MANAGER. The Manager Monica Plarsm continued to focus on a credit. I refused and stated that I had the same trouble when I returned some items a few months ago. Finally she explained that the policy is a '10 day wait for the check to clear.' This information was NOT PROVIDED TO ME FROM THE BEGINNING. I WAS THERE OVER ALMOST ONE HOUR! The Manager's Attitude was rude and intimidating. NOT PROPER FOR A PR BETWEEN CUSTOMER AND MANAGER. I responded with 'this policy should have been provided to me from the beginning - but it was turned into a 'Poor Customer Service Situation and I was very upset.' The second time with experiencing a POOR CUSTOMER SERVICE WITH JTX! FURTHERMORE, YOUR MANAGER (Name Above) ACCUSED ME OF YELLING AND THREATENED ME TO LEAVE THE STORE AND TOTHERE LD ME HOW TO SPEAK! THIS WAS OUTRAGEOUS! THEN I A SPLIT SECOND, REFUND WAS RIGHT THERE ON THE DESK WITH A RECEIPT. I QUESTIONED THE POLICY AND SHE REPLIED WELL, I BROKE THE POLICY SO YOU COULD HAVE YOUR REFUND. THIS IS UNQUESTIONABLY UNACCEPTABLE - SHE THREATENED ME! Please contact me immediately to discuss this rude and upsetting experience. At this point, as a loyal customer to your store/s I DO NOT FEEL WELCOME!

General profile image

Sn Limo Service - 22 d 19 h ago

5

Hello To Every One

I Ma Providing Best Limo Car Service In Massachusetts , Providing Fast and Luxurious Limo Service To Logan Airport and TF Green Airport on time With Best Prices , You Can Enjoy the Best Comfortable and Hygenic Fleet

you Can Call us For Reserve Your Limo Any time @ (hidden)

or visit out website for Book your Limo Service http://snlimoservice.us/reservation/

General profile image

realcapitalinvestment8@gmail.com - 25 d 17 h ago

Attention everyone,

We are a full registered and certified loan firm that offers secured and unsecured loans to individual and companies at a very low interest rate of 2%, we offer long and short term loans our company has recorded a lot of breakthroughs in the provision first class financial services to our client, especially in the area of loan syndication and capital provision for individual and companies contact us with this details below if you are in interested in getting a loan from us via email (hidden) for more info.

Mr Manuel.

General profile image

we are NOT PUPPETS - 25 d 18 h ago

we have to lodge a complaint ms meyrowitz about the marshall's store in tampa, fl. Their employees are the WORST--mostly asians, latins and NOW ONLY 2 AA!

The asians and latins try to run the store with bully and clan behavior. The manager(MOD's) appear to be afraid of them and ALLOW them to behave deplorably and there are those of us that WILL NOT TOLERATE, WILL NOT ALLOW THEIR HOODLUM, GANGSTER, BULLYING BEHAVIOR! THEY NEED SOME POLICE OFFICERS IN THERE TO RESTORE ORDER AND MAKE IT A PROFESSIONAL, LADY-LIKE PLACE TO WORK! PLEASE HELP US MS. MEYROWITZ. WE WILL CONTACT YOU AND WILL RELAY FURTHER DETAILS OF WHAT WE SAW AND HEARD WHILE THERE. THEY HAVE RUN AWAY GOOD DECENT EMPLOYEES AND THE BAD MANAGERS THAT ARE ALLOWING THE ABOVE BEHAVIORS NEED TO BE DISMISSED FROM THEIR POSTS. OH, WE WILL ALSO EXPLAIN TO YOU THE UNORTHODOX.........THEY ARE PRACTICING IN ORDER TO CARRY OUT THEIR HOODLUM BEHAVIORS.

General profile image

Christian child - 29 d 9 h ago

1

I need help WHY marshal's synergy...check approval co. PROFILEDme AGAIN at their Farmington hills mi store. When it happened in Bloomfield hills mi store their Corp office gave me an 'I'm sorry", sent me a $30.00 gift card, with a promise this racial profiling would never happen again. I've written a letter tonight after synergy could not present me with any REASON for my decline. Does anyone pz have their corporation tel # and address?

General profile image

Checks are so outdated! - 29 d 8 h ago

People still write checks? LOL

Check approval rejects people for all sorts of reasons. I highly doubt you've been profiled. Companies just don't want checks anymore as it's more risky.

General profile image

Anonymous - 30 d 13 h ago

0

I have been a long time shopper of TJMaxx, I love the store. I opened a Credit card last year around Christmas time, to take advantage of the rewards, I pay my card off every month, thus I was rewarded with an unexpected credit increase. I then started using my cards to pay other bills so I could once again take advance of the rewards they offer. To my utter horror I have found out that Synchony bank is holding my payments for 1 to 2 weeks before applying them to my balance. I was so embarrassed when I went to pay a large bill and it was declined. This is the 2nd time this has happened to me. I am not happy at all with this. It looks very covert as if Synchony is making interest off the interest, from the payment they are holding. I have cut up my card today and will no longer be using the TJMaxx card. Very disappointed with the service since I have been a great paying customer.

General profile image

Loretta Harlan - 54 d 9 h ago

0

I'm a frequent shopper at marshalls all over the US. I was very offended when i walked into the Vineland store. Looking for Christmas decorations, i noticed all of the Santa claus were Caucasian. FYI America is now full of colors, brown, black and white. Shame on you. Christmas is for people of all colors. God bless America.

General profile image

kathy - 51 d 15 h ago

Last time I checked Santa was white not black.

General profile image

Malcolm - 32 d 7 h ago

What color do you think God is? Why do white people always get offended with this kind of conversation!!!!!!!

General profile image

DEE - 74 d 16 h ago

0

HAVENT RECEIVED MY ONLINE ORDER AND EVERY EMAIL I SEND GETS RETURNED TO ME. NO WAY TO CONTACT THE COMPANY

General profile image

Oscar Wilde - 39 d 13 h ago

Why are you yelling?

General profile image

John - 32 d 7 h ago

0

Shit store

General profile image

Anonymous - 32 d 11 h ago

Your costumer service is very bad your people are not helping your business grow word of mouth can kill a business. This is not the store it use to be I will never go back

General profile image

Anonymous - 36 d 7 h ago

1

As an employee at Marshalls in Sioux City, store #1288, I am quite frustrated to the point of quitting. I feel like I am being taken advantage of as a loyal employee and am not being allowed to get to my true work potential. Short staffing plays a role but it's not my job to be the substitute all the time.

General profile image

Anonymous - 50 d 11 h ago

I work at tj maxx in happy valley oregon the assistant manger the operations Manger told a new hire that he might not want work hear because the back room was a Disaster to me this is her traying to sabotage The store her name is Britney R.

General profile image

Averill Harriman - 39 d 13 h ago

I heard that Britney R. is bad news. But not as bad as Brittney R.

General profile image

Anonymous - 56 d 11 h ago

Happy valley ore the ast manger as been seen hiding boxes of goods in the back room her name Brittany R.

General profile image

Oscar Wilde - 39 d 13 h ago

That Brittany R. She's bad news.

General profile image

Karen - 39 d 14 h ago

1

Went to Marshall on 11-3-18 to find a low heel shoe with the toes cut out. Found a pair I really like except they were not in my size. Figured I would go next door to TJMaxx since the stores are affiliated. I found the exact same pair of shoes in my size. The only difference was they were cheaper at Marshall's. I asked if TJMaxx would price match Marshall and was immediately told they don't price match. I have never heard of a store not willing to price match their own affiliate store. I was willing to go back next door to take a picture of the shoes and the price but was again told they would not honor the price. This is really poor customer service and I will not be shopping at either store for a long time.

General profile image

Loyal customer - 41 d ago

Home Goods Mt Airy , Md. Closed indefinately due to structural damage suffered from a tornado hit Friday night! No one injured. Of course no official word from the company. Found out when I went to shop on Sunday. Imagine driving 25 miles up there and seeing it all blocked off with fencing. Local news said nothing.

Someone might want to put out a statement!

General profile image

Just sad - 40 d 8 h ago

It actually was on the news the same night, and a good bit the following day. However, that said, very upsetting that they have put out no kind of statement, nor have they expressed any concern for those who were actually working there that night when the tornado blew through.

General profile image

CEO - 40 d 18 h ago

Dear carol my daughter works at Marshall's at Largo Mall her name is Lauren Gaskins she is autistic and one of the associates there is bullying her her name is Brie.She is continuously degrading her and being mean to her. Please could you speak to her my daughter is special needs and doesn't deserve being treated this way thank you Libbie Soffos

Other Reviews & Comments

J. C. Penney Corporation, Inc.
Robin Forss I was in your store in El Centro CA today. It was not a goo ... 

Walgreens
David Taylor Walgeens Pharmacy on south willow avenue Cookville Tennesse ... 

Fox News Network, LLC
Hark hey Trump fans...break out the bed sheets and get the bonfi ... 

Cablevision Systems Corporation
Anonymous what is up with goy..huh?

Dollar General
Anonymous Dear Mr. Drelling,

The Home Depot, Inc.
Fern Anonymous I live in California and I visited a Home Depot n ... 

Forever 21
Anonymous Dear Zhang, please forgive me for leaving you a message her ... 

Dick's Sporting Goods
Anonymous they probably made money in the tax write off.

ESPN, Inc.
Jigger Way to go DestinHokie I'm with you. I get so tired of these ... 

Domino's Pizza, Inc.
Kira berry The manager on night shift sat dec15 2018 has been rude wit ... 

Old Navy
Kayla Williams So I wanted to take out the time to say how disappointed I  ... 

Ashley Furniture
Mike The sales people, managers, etc. are the worst. Based on 1/ ... 

The Wendy's Company
Detra C. The Wendy's in Lafayette, La. night crew is horrible. All o ... 

Lowe's
Keith A review. OK. Overall, Im a happy customer with Lowe's. Thi ... 

LA Fitness
Mia Please check your Ft Worth Texas club on highway 377. They  ... 

Cheddars
Tracey Please bring Baked Spasagna back!!!!

Orbitz
JC I purchased a vacation package in advance for the price and ... 

Sea World
Lacey Harris U need to keep animals in the wild. This is SHAMEFUL! Takin ... 

Amazon
Laura Fernandes First my boots were out for delivery then the amazon GPS sa ... 

Kroger
Concerned Driver M.Adams Driving on I-75, I was so appalled with the incompetence an ... 

eBay, Inc.
Anonymous I had lady who have a car in craigslist she told me the car ... 

Chrysler Group LLC
Patti I have never been so unhappy with a van, my soon to be ex h ... 

Bank of America Corporation
Andrew According a recent article - the time for Bank of America t ... 

Victoria's Secret Stores, Inc.
Anonymous Do u have number to there corporate office ?

Macy's
Ticked off Marg This is the fifth time I am calling and have no resolved my ... 

General Motors
David A Westenfelder sr. You have brass balls advertising your chevy cruise in ohio, ... 

MetroPCS Communications, Inc.
Anonymous I have been a MetroPCS customer since August 2015. I have p ... 

Pinnacle Foods Corp
Barbara Bought your swason hungry man dinner-chipotle rib and chick ... 

Tumblr
Tarchenoff Response I have deleted my account. Recent censorship and previous p ... 

Costco
Mark and Mary Lou Peters We recently purchased hearing aids from San Bernardino, Ca. ... 

AT&T
Eugene Snook Had Streaming Service (WiFi) by AT&T for around 1 year. ... 

Gold's Gym International, Inc.
Bb Sterling gym is all Fox News all the time on tvs. Several m ... 

24 Hour Fitness
Mark Thompson I have been a member of the Huntington Beach 24 hour fitnes ... 

Outback Steakhouse
Charlie outback Copperfield Houston take out

Discount Tire
very angry had them repair the tire with instructions to lock key in c ... 

Wal-Mart Stores, Inc.
Perez *******Hey M. Dukey Pukey, you can run but you can't hide!

Burger King Worldwide Inc
Tom ===== Tis the season to rob the Goy, Fa la la la la, la la  ... 

Enterprise Holdings, Inc.
Anonymous Dear Sir,

LA-Z-Boy
Anonymous That's great Jeff, but 50+ yrs ago they made great furnitur ... 

Taco Bell Corp.
B.D. Taco Bell in Pittsburgh, Pa /1603 S.Braddock,ave 15218, is  ... 

United Parcel Service, Inc.
Unhappy customer I will be posting a video shortly of a ups driver deliverin ... 

Payless Shoes
Rita Your store in McKinney has an unfriendly,unhappy young man  ... 

Six Flags
Anonymous Horrible customer service and membership service! Lost 5 me ... 

American Home Shield
Ajit A. Tavkar I requested a service to repair Dishwasher and Refrigerator ... 

Food Network
Lynne Good girl Emily for sticking to your guns!

Citigroup Inc.
James H. I had a computer "scam" which I charged on Citica ... 

Panera Bread
Frank P 3 times I went to your independence location and no selecti ... 

Google Inc.
Kris I have had nothing but problems with google ad. We used the ... 

Verizon Communications, Inc
OUR HAPPINESS PAYS YOUR CHECKS, WE DEMAND WHAT WE PAY FOR GO TO THE BETTER BUISNESS BUREAU!!!! I AM, HAVE USED THEM 3 ... 

Best Buy
Holly Dunbar Order # .........6017992,