Policy cancelled by an inexperienced agent instead of just dropping a vehicle. Now it's been over a week n still haven't straightened it out. Also they now screwed up my zip code so I'm unable to create an online account or pay by phone since "their records don't match that zip code". They can't even fix a small zip code issue in over a week. I'm still not able to see my bill let alone pay it.
Policy cancelled without cause, letter stated non-payment, untrue.