They want us to pay them on time but when they have to pay a claim good luck.. The most stressful ordeal I've been through in my life..
Travelers has ruined my credit and has cost me thousands of dollars..
I'm 71 and been driving since I was 16 with no accidents or DUI's no tickets in the past ten years.
Travelers cancelled my comp & col on my one year old Acura. They claim I needed to have it inspected and they sent many letters to my home stating that the car must be inspected.
I checked all my old emails and logged on to my Travelers account and there are 12 documents/notices since I signed up in April 2017. NOT ONE OF THEM has any reference to getting my car inspected.
It would make common sense that IF you mailed something that important AND knowing that the cars are BOTH leased, you would use your TRAVELERS system that you encourage your members to log onto.
In addition we have never lost any mail that was sent to us. You are the First in more than 50 years.
Contrary to your claim, we NEVER received any notice stating that the 2016 Acura needs to be inspected.
Furthermore, I have had auto, boat, motorhome insurance for over 50 years and some of my vehicles were 10 years old. I have NEVER been asked to have a vehicle inspected! And I would especially have serious suspects or questions IF I HAD received any such notice to have a one year old car inspected.
The people at corporate have been notified about my complaint. I believe that they do not know what is happening on the customer service level AND if they want to stay competitive, they will need a better customer connection and need to see what ALL their competitors do...Five major insurance companies DO NOT ASK TO INSPECT A ONE YEAR OLD CAR much less any other car, motorhome or boat. Yes, I have had my house inspected and my boat BEFORE I was given a policy.
Lets see what Corporate does.
This company surpasses incompetent, I have yet to have my issue resolved I can not get anyone to give me a straight answer or return my email. Totally frustrated today the point of seeking legal counsel.
I have two home owners policies, trying to find out which policy has what premium and the list of coverage. My name is anwar syed,
I also want to get the records for last year.
the addresses below:
1. 6310 Browns Mill Road, Lithonia, GA 30038
2. 2922 Aspen woods Entry, Doraville, GA 30360
Call the claim April 201 7 I still have not received a letter of denial I have two policies a homeowner's and umbrella I was told that neither one of my policies which I regionally purchase you Geico are no good I've been paying on these policies since 1992 never used them and I'm 67 years old severely disabled and I don't know why it takes over a hundred and Thirty Days to get back to me oh they have gotten back to me but they're back and forth back and forth and they brought an engineer to my house whose name is not credible anymore I've been put through a lot of unnecessary sorry I speak too much I'm just too stressed out it's been a long summer and it's not so much money that it would be to work all I've been through I did call I wrote Travelers told him everything step by step and so they handed it over to the agent and he's mad and then I contacted Geico they said they would look into it and that was calling the agent and telling him to call me I've had one two three four agents since April 2017 thank you for letting me air it out
Policy cancelled by an inexperienced agent instead of just dropping a vehicle. Now it's been over a week n still haven't straightened it out. Also they now screwed up my zip code so I'm unable to create an online account or pay by phone since "their records don't match that zip code". They can't even fix a small zip code issue in over a week. I'm still not able to see my bill let alone pay it.
Policy cancelled without cause, letter stated non-payment, untrue.