Information, reviews and public commentary for US companies

 

The Wendy's Company

Rating
0.712242
Web
http://www.wendys.com
Related
Wendy's
Address
1 Dave Thomas Blvd.
Dublin, OH
43017
Phone
(614) 764-3100
Fax
(614) 764-3330
Twitter IDs
@Wendys
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Jeanette & Koneca? - 10 h 48 m ago

0

Went to the Barnesville GA Wendy's this afternoon and have NEVER been treated so rudely. When I went to the drive thru to place my order, she asked what I would like and I answered I need 2 small chocolate frostys and 2 small vanilla frostys. She said "you need to slow down!" so I repeated my order slowly and added that I would like 2 double chocolate cookies then I said no wait, make that 2 chocolate chip cookies. She told me to drive to the window. When I drove up she gave me the total, took me card, never said thank you or anything. She gave me my items and I looked in the bag, There wre 2 double chocolate cookies, so I said I wanted 2 chocolate chip - she very rudely answered "that's not what you ordered." She took the bag and went back to the counter saying something I couldn't hear to another employee. She gave the 2nd employee the bag and she brought it to me. She immediately said, "I'm sorry." I asked for the manager was told her name was Ms Jeanette but would not give last name. Manager came to window, I explained what happened and she said I'm sorry. I told her I would not be back. If you want business, you need to give customer service!

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Gloria - 3 d 8 h ago

I'm a very disappointed employe. I'm missing two of my checks and I been getting the run around about when I'll get it. Can someone from corporate please let me know what's going on.!

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E - 1 d 18 h ago

I'm a employee from king NC and I'm chasing after hours I worked that they never put in the system

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Perthenia - 1 d 10 h ago

0

I'm have the same issue. I'm missing three checks and they are giving me the run around as well. I've contacted everyone linked with Wendy's . I think it's very sketchy how they are controlling and playing with people's money.

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Perthenia - 1 d 10 h ago

0

I'm missing almost 900 . Yltjis is sad that Wendy's isnt doing anything to help the situation.

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Shane - 1 d 18 h ago

0

Wendys in Kings NC trash the manager Danny and Melissa not leading they're team and a 17 yr old on the grill not doing nothing and everything just out of order it's nasty nobody wear gloves or wash they're hands with only 3 employees one haven't even did a app and work in the back

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Paradise - 2 d 2 h ago

0

The wendys in Charlotte nc on arrowood road is always close today is Sat night they not suppose to close until last it's 1230 am and theirs a sign in the window saying closed dued to short staff, this is like the 3 time we leave and go to Wendy's for lunch working 3rd shift and they're closed dued to something..

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Pat - 2 d 15 h ago

1

We have always had good food and service at the location on Dayton Yellow Springs in Fairborn, Ohio, but not recently. On May 29th, I sat for 25 minutes in the drive thru and only 3 cars ahead of me. I was stopping to get food before a Little League game in W. Milton, Ohio. Time was of the essence but at 3:30 I did not leave until 4:10 that day. Fries had been left on the counter and I asked for them.......after getting home 2 of the 3 sandwiches were wrong and a disappointing start to our evening. Then just this past Thursday, friends of ours came from KY to visit at our ole stomping ground, Wendy's. We waited in line.....20 minutes with only 3 folks in front of us. This was at 12:30 and only one register open, the drink machine is not working and not the best service as in the past. We saw at least 9 people leave after about 4 minutes. Mr. Dave Thomas would be rolling in his grave right now. I am praying that things will change and soon.

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Carl Orth - 3 d 4 h ago

0

For over two years my mother,sister and I have met for dinner at the location at 33rd ave. and Bethany. Unfortunately in the last few months we have seen a decline in our experience there. The last time we went there was Friday June 1st at about 7 p.m. The store was an absolute disaster. There was trash all over inside and out, including a spilled drink right outside the entrance. The whole time we were there we could hear the staff laughing in the kitchen area. Nobody came out to clean. Since then we have met at the Whataburger at I17 and Bethany. The food and service there is always very good. The store is always clean also.

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AngryCustomer317 - 3 d 5 h ago

0

Went to Wendy's on east washington st address 9799 E Washington st store number I believe to be 11811 or something like that. I spoke to a manager and she smelt like smoked and raw marijuana her eyes was blood shot red.her name just said jasmine. My food was old and it was cold the cheese wasn't melted and fries was cold and I was missing a 20 piece they sat me in a parking spot for 20 mins waiting on fresh fries. I love Wendy's and go there 3 times a week. I don't think I will ever step a foot in there again me nor my huge family.

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kitt49 - 3 d 5 h ago

0

Ordered 4 chocolate Frostiez and a regular salad. They fixed 3 Frosties, then the machine supposedly ran out. Waited 45 minutes to get order! We live in Findlay, Ohio and we have 2 WENDY'S in our town The one closest to us on Tiffin Ave., messes up our order and takes a long time to get our order, so we decided to go to the one on Trenton Ave. Same problem! Does your company not train your employees? I read your comments for other customers. It's no wonder you only rate half of a star!

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Jerry Richardson - 3 d 7 h ago

Went to Wendy's the other day when I got my food my food was cold the manager was feeding his family and the customer service was the pits Wendy's I'm talking about is in Maryland Clinton Maryland it's on my Allentown Road Maryland zip 20748 my name is Jerry Richardson

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Anonymous - 3 d 10 h ago

Me an my wife went to or defiance Ohio location on 7-13-18 she got a bake potato an when she got it out of the bag it feel on her leg an burn her because they did not have the lid on an it . I call you guys an no answer I left a message but no one has call me back. We will never go there again how are you company post to fix the issue when you can't even answer the phone. And once before we found hair in are food I call the manger that time and he did nothing so once again we will never eat there again .

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Tiger3 - 3 d 10 h ago

My husband just came from Wendy's and asked for two patties with cheese plain. Nothing but the burger... no bun, lettuce, tomato or dressing and was charged the full price as a burger with everything... Stopped at Wendy's in another city and was charged for just the patties ... Why are the restaurants not charging the same price

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JONES - 4 d 4 h ago

0

Shoes sticking to floor from entry to counter. Upon entering the first time about 5pm, a line was formed from counter to condiment area. Only 1 cashier. NO URGENCY. Fast food is elsewhere. So, I wait. and wait. and wait. In line. Nothing happening here, but unclean kitchen floor, trash littered about the drink area. So, I leave and walk nextdoor, to Taco Time. Study their menu for a few minutes, no greeting from an employee, SO I WALK OUT. I go back to WENDY's across the lot. Still same guy that was in front of me is being helped. Nothing is happening fast. Finally, Can I take your order, I'd like to speak with the manager. Then I proceed to pretty much yell, at Diede about the lack of cashiers, sticky floor, and disgusting kitchen status. I hail from california, moved up here to bellingham only to find the worst food service ever. Not just wendys, either. Fix it, no apology, no coupon, no free this or that. I'm taking my $$$$$$$ elsewhere..

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Deborah Lester - 4 d 7 h ago

My fianc and I stopped at Wendy's restaurant at benson nc on the way to the beach. The order was all wrong we ask for 2 doubles with no tomato's and fries and drink. When we got down the road we checked our order it had tomatoes. We stopped at the restaurant a week later when returning from the beach the manager gave us one single. Poor business practice I will not stop there again. The manager was not very nice.

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LAURIE KRUPP - 4 d 12 h ago

0

I was at Wendy's in Rutland, VT for lunch around 2 p.m. - drive thru. The young lady at the drive thru window was more interested in flirting with the men working in the kitchen than waiting on customers. There was no polite small talk to me, the customer, she didn't even look at me when she stuck her arm out the window to hand me my lunch. She was to busy flirting. Frustrated with the lack of professionalism and having to wait so long for my lunch, I mistakenly left the drive thru window and headed back to work FORGETTING my ATM card behind. I then received a call from a friend asking me if I was missing my ATM Card. Of course, I was. She advised she was the car directly behind me in line and when she went to pay for her purchase, she was handed my ATM Card. My friend told the girl it was not her card, it belonged to the car ahead of her which she knew personally and would bring it to me. The girl refused to surrender the card to my friend. (Good thing) Once notified my card was at Wendy's I immediately called the restaurant. I was told my card was NOT there. I explained the entire situation to include the girl tried to give MY card to the car behind me. I then heard the girl at the drive thru window state, "Oh, well, don't leave things behind, I gave it to someone else, it's gone now". I called my friend back to tell her what had just happened, once I Cancelled my card, how they were denying they had my ATM Card. She told me once she got her food and was driving away, she witnessed a male runner bringing out food to those who had to wait longer their food AND taking out of his pocket the same ATM card offered to her to a group of males in this car. WHAT THE HELL WENDY'S.......WHO THE HELL ARE YOU HIRING HERE. LIE TO ME SAYING MY CARD IS NOT THERE AND THEN HANG UP ON ME WHEN I TELL THEM EXACTLY WHAT HAPPENED TO MY CARD AND WHO THE PLAYERS ARE. I WILL NEVER SPEND A SINGLE PENNY IN ANY WENDY'S STILL THE DAY I DIE AND WILL BLAST THIS ACROSS EVERY SOCIAL MEDIA I AM PART OF. SHAME ON YOU WENDY'S.

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Miranda - 5 d 15 h ago

1

Can someone please tell me if the tropical green tea contains fresh squeezed lemon? I noticed a lot of white particles floating in my tea after I drank some and I'm praying I don't get sick!!!! Thanks!!!!

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Tana - 4 d 13 h ago

0

No i work there so no

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Anonymous - 4 d 16 h ago

Found a bug and roach in my fries got pics to prove

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Dex - 5 d 9 m ago

1

In considerate folks at Wendy's restaurant. Poor management skills at 19960 Highland Rd, Baton Rouge, LA phone-- (hidden). I waited in line on July 11, 2018 for 14minutes. I was in line and I was the next car up in the drive through at 11:58 PM. No acknowledged me.at the speaker. I rolled over the indicator several differentl times and even asked were they closed and no one would reply. There was a car at the window for atleast 7 minutes. I was there when they placed there entire order. I am thinking they will take my order once they leave. I leave the speaker and pull to the window and the clerk has pulled the money drawer and another associate looks at me and then looks at the manager as to say....what should we do. I pulled off and now I am writing this complaint. The least they could have done was answee me at the speaker 13 minutes ago to simply say that they were closed at 11:58PM. They did not have the common courtesy to do that. Bad business!!

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BJCGordon, - 5 d 5 h ago

0

I have been visiting Wendy's for a very long time. The service there is getting worse and worse.... yo pull up to the drive through, there is no cars in line and they always tell you to wait. Tonight I waited so long, I pulled off.

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Debbie Palmer - 5 d 8 h ago

0

I was at your restaurant earlier today. The girl had to keep asking the manager how to put my order in the register. Usually my husband and I go to this Wendy's early in the afternoon. The manager Randel seemed irritated? And when I told the manager that i was use to the lady Jackie always taking our order and we never have to worry about anything. He said what does Jackie do? I tried to explain to him Jackie is always polite and makes sure our order is correct.

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Tristen Monroe - 6 d 5 h ago

0

I worked for Wendy's for over 1 month when it can time for me to get paid they paid the wrong employee. They have found the employee and know who the guy is. But I still haven't been paid. I have talked with the district manager Hely and a lady in payroll by the name of Marissa Chazez. They have paid the wrong person and deny me my money to cover up their mistake. I have call and tried to get this worked out but the district mgr is lying and the payroll giving me the run around. This is a matter of principal.What kind of company does this type of thing and the fact that the people you have in charge feel as if this is alright. I have bills just like you and I need my money so now you will be hearing from my attorney. It is a shame that this is the only way to get in contact with someone beside the 2 I have named and they have not done anything. But like I said that is a matter of principal. I want my money.

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Customer - 6 d 14 h ago

I had bought a 4for4 today and I found a bug on my Burger!!

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