Information, reviews and public commentary for US companies

 

The Wendy's Company

Rating
0.761848
Web
http://www.wendys.com
Related
Wendy's
Address
1 Dave Thomas Blvd.
Dublin, OH
43017
Phone
(614) 764-3100
Fax
(614) 764-3330
Twitter IDs
@Wendys
General profile image

SawDepew - 2 h 21 m ago

1

Just wanted to say, My husband and I went to Wendy's today for lunch. It was 27 degrees out and not much warmer inside. We sat down to eat, and my nose was running, because it was so cold inside. I couldn't finish my meal. We left, I told another couple, who was entering as we left that it was cold in there. As we pulled away I saw that they left too. Location was 4961 Transit Rd. Depew NY. If they didn't have heat they shouldn't have been open. If they had heat but just didn't turn it on then you have a management problem. This is my normal Wendy's location, never had any problems before.

General profile image

Jane Paul - 5 d 14 h ago

3

I called wendys asked what time the lobby closed a lady amswered said 11pm. I walk there in the cold i only live 2 blocks. I get there it is 1032 pm. Both doors are locked all parking lights are turned off but drive thru. I knocked the staff sees me. They ignore me. Im getting upset its cold. As i attempt to walk around building bc it is dark i fall over a pipe by the drive thru menu i hurt my right knee my phone goes flying amd shatters. I begin to cry. I see blodd coming from my knee. A staff memebers comes from the dark by dumpster area i tell her why i am there that i called and now im hurt my phone is broken. She rings a bell to tell other staff to let her in. She says someone needs to deal with this lady shes upset n mad saying shes hurt n broke her phone said someone told her Lobby was open til 11. They close door. Ignore me and my injuries. I knock on drive thru window they see me they stand there then walk away. With my phone shatter i was able to hit redial i call they answer i tell them this is unacceptable the lady cuts me off and says its

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

Flagged for review. 
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Shirley Stweart - 3 d 13 h ago

3

These tweeking , fat ass , dumbass , people working at Wendy's , at 805 Lake Mead Pkwy . I just left there , told the dumb ass girl , I wanted 2 orders of spicy chicken nuggets , 1 double stack cheeseburger with extra onion and pickles . Couldn't figure out why , my total was $14 and change . Get my order , dumb bitch , charged me for a double stack cheeseburger , and a cheeseburger. What The hell . I got food poisoning there , 5 months ago . I only went back , thinking they've got cleaner people working there . These burgers are horrible , chicken nuggets had only 8 , not 10 in the container . The worst $14 crap , I've ever had . You all need to check your employee's , just because they do a good job , when yoire there , doesn't mean that they will , w

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JB - 3 d 5 h ago

2

i did a survey 8 days ago because i had a terrible experience in the Wendy's here in Charleston. The chicken sandwich i ordered tasted like shoe leather, at the end of the survey it asked if you want someone to contact you and i said yes, 4 days after doing the survey I still had not heard from anyone. I Called the 888 number on Tuesday and the guy told me someone would call me back with in 24 hours. it's now been three days since that call and no one has called me back. Its ironic that when you are on hold you hear the recording about how much customer service means to the company and how important their customers are to them.

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Gail Lala - 14 h 50 m ago

4

Went to the Orleans, MA Wendy's today at 2:00pm, 11/9/19. The service was non existent, employees were paying more attention to each other than waiting on customers. Then I watched as they were preparing food with no gloves. They looked at you in line and were more concerned with getting their break. Even the managers was working register and preparing food with no gloves. I had to leave, with never go

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Anonymous - 1 d ago

why does the picture of the taco salad have nachos but when i revived the salad it was an average salad with out nachos and with little shredded cheese on top. i'm outraged.

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Gail - 2 d 1 h ago

0

Went to the Orleans, MA Wendy's today at 2:00pm, 11/9/19. The service was non existent, employees were paying more attention to each other than waiting on customers. Then I watched as they were preparing food with no gloves. They looked at you in line and were more concerned with getting their break. Even the managers was working register and preparing food with no gloves. I had to leave, with never go back.

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Anonymous - 2 d ago

1

Wendy's In rt135 In Natick ma has the worst managers ever no customer service at all always so rude like if they're giving away food. We pay a good price for food and we expect the Service and this store has a poor management one of them is Neusa she has the worst attitude and the GM is also rude I would like you to pay attention to service here

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Jane Paul - 5 d 14 h ago

3

I called wendys asked what time the lobby closed a lady amswered said 11pm. I walk there in the cold i only live 2 blocks. I get there it is 1032 pm. Both doors are locked all parking lights are turned off but drive thru. I knocked the staff sees me. They ignore me. Im getting upset its cold. As i attempt to walk around building bc it is dark i fall over a pipe by the drive thru menu i hurt my right knee my phone goes flying amd shatters. I begin to cry. I see blodd coming from my knee. A staff memebers comes from the dark by dumpster area i tell her why i am there that i called and now im hurt my phone is broken. She rings a bell to tell other staff to let her in. She says someone needs to deal with this lady shes upset n mad saying shes hurt n broke her phone said someone told her Lobby was open til 11. They close door. Ignore me and my injuries. I knock on drive thru window they see me they stand there then walk away. With my phone shatter i was able to hit redial i call they answer i tell them this is unacceptable the lady cuts me off and says its

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

WENDYS".H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

Flagged for review. 
General profile image

Shirley Stweart - 3 d 13 h ago

3

These tweeking , fat ass , dumbass , people working at Wendy's , at 805 Lake Mead Pkwy . I just left there , told the dumb ass girl , I wanted 2 orders of spicy chicken nuggets , 1 double stack cheeseburger with extra onion and pickles . Couldn't figure out why , my total was $14 and change . Get my order , dumb bitch , charged me for a double stack cheeseburger , and a cheeseburger. What The hell . I got food poisoning there , 5 months ago . I only went back , thinking they've got cleaner people working there . These burgers are horrible , chicken nuggets had only 8 , not 10 in the container . The worst $14 crap , I've ever had . You all need to check your employee's , just because they do a good job , when yoire there , doesn't mean that they will , w

General profile image

JB - 3 d 5 h ago

2

i did a survey 8 days ago because i had a terrible experience in the Wendy's here in Charleston. The chicken sandwich i ordered tasted like shoe leather, at the end of the survey it asked if you want someone to contact you and i said yes, 4 days after doing the survey I still had not heard from anyone. I Called the 888 number on Tuesday and the guy told me someone would call me back with in 24 hours. it's now been three days since that call and no one has called me back. Its ironic that when you are on hold you hear the recording about how much customer service means to the company and how important their customers are to them.

General profile image

Gail Lala - 14 h 50 m ago

4

Went to the Orleans, MA Wendy's today at 2:00pm, 11/9/19. The service was non existent, employees were paying more attention to each other than waiting on customers. Then I watched as they were preparing food with no gloves. They looked at you in line and were more concerned with getting their break. Even the managers was working register and preparing food with no gloves. I had to leave, with never go

General profile image

jb - 3 d 6 h ago

0

i did a survey 8 days ago because i had a terrible experience in the Wendy's here in Charleston. The chicken sandwich i ordered tasted like shoe leather, at the end of the survey it asked if you want someone to contact you and i said yes, 4 days after doing the survey I still had not heard from anyone. I Called the 888 number on Tuesday and the guy told me someone would call me back with in 24 hours. it's now been three days since that call and no one has called me back. Its ironic that when you are on hold you hear the recording about how much customer service means to the company and how important their customers are to them. That is obviously not true and they hope that you just go away after a while because they don't want to deal with you or your issue. What a joke of a company

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Shirley Stewart - 3 d 20 h ago

0

These tweeking , fat ass , dumbass , people working at Wendy's , at 805 Lake Mead Pkwy . I just left there , told the dumb ass girl , I wanted 2 orders of spicy chicken nuggets , 1 double stack cheeseburger with extra onion and pickles . Couldn't figure out why , my total was $14 and change . Get my order , dumb bitch , charged me for a double stack cheeseburger , and a cheeseburger. What The hell . I got food poisoning there , 5 months ago . I only went back , thinking they've got cleaner people working there . These burgers are horrible , chicken nuggets had only 8 , not 10 in the container . The worst $14 crap , I've ever had . You all need to check your employee's , just because they do a good job , when yoire there , doesn't mean that they will , when you're not there .

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Who's the dumbass? - 3 d 8 h ago

I love watching fat people twerk! Oh you said tweek, cause we all know most crackheads are overweight.

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Dawn Manson - 5 d 14 h ago

0

I called wendys asked what time the lobby closed a lady amswered said 11pm. I walk there in the cold i only live 2 blocks. I get there it is 1032 pm. Both doors are locked all parking lights are turned off but drive thru. I knocked the staff sees me. They ignore me. Im getting upset its cold. As i attempt to walk around building bc it is dark i fall over a pipe by the drive thru menu i hurt my right knee my phone goes flying amd shatters. I begin to cry. I see blodd coming from my knee. A staff memebers comes from the dark by dumpster area i tell her why i am there that i called and now im hurt my phone is broken. She rings a bell to tell other staff to let her in. She says someone needs to deal with this lady shes upset n mad saying shes hurt n broke her phone said someone told her Lobby was open til 11. They close door. Ignore me and my injuries. I knock on drive thru window they see me they stand there then walk away. With my phone shatter i was able to hit redial i call they answer i tell them this is unacceptable the lady cuts me off and says its not our fault u fell i say it is its dark out here u have no lights on you told me u was open til 11 so yes that is the only reaso ln i came and im here. I walk home bleeding crying no food. I then call Corp office phone another phone

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Theasha - 13 d 5 h ago

5

(SPAM)

Flagged for review. 
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celia n - 11 d 33 s ago

2

What gives with the poor grammar and incompetent thinking of the people who wrote the reviews below. Did they not go tot school. With such displays of ineptitude, it's hard to take their review seriously. So I w.What gives with the poor grammar and incompetent thinking of the people who wrote the reviews below. Did they not go tot school. With such displays of ineptitude, it's hard to take their What gives with the poor grammar and incompetent thinking of the people who wrote the reviews below. Did they not go tot school. With such displays of ineptitude, it's hard to take their review seriously. So I wreview seriously. So I w.

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Anonymous - 9 d ago

Did you proofread your own post?

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Sharon Peters - 9 d 13 h ago

3

11/1/2019 I went to the Wendy's at Georgesville Sq in columbus oh. I wanted a the crispy chicken BLT which is still on the menu. She said we are no longer doing that sandwich but for $2 extra they would add cheese and bacon. I said if it's still on the menu until it's removed you should have to honor it. She just kept saying we are no longer making it. This is not right. If I hadn't been on lunch break I would of went so,,

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Susan - 7 d 13 h ago

2

11/1/2019 I went to the Wendy's at Georgesville Sq in columbus oh. I wanted a the crispy chicken BLT which is still on the menu. She said we are no longer doing that sandwich but for $2 extra they would add cheese and bacon. I said if it's still on the menu until it's removed you should have to honor it. She just kept saying we are no longer making it. This is not right. If I hadn't been on lunch break I would of went so,,hhhh

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Kenny Z - 6 d 14 h ago

4

find a reason to go eat at ANY WENDYS restaurants. I went to the Janesville, WI., Wendys drive thru. There was one car in front of me. By the time I got my order (of 2 salads) it took 15 minutes. I asked why it took so long. I was told "we had to go to the cooler to get one of the salads" (did they have to DRIVE there?). A few days later I went to a Wendys in Sun Prairie, WI. There was only one car in front of me in the drive thru. After waiting 10 minutes and realizing there were cars behind me I called the store. They said that they were really busy and that they didnt have enough staff. After waiting another 5 minutes I got my order. It wasnt until I got home that I realized that they didnt put everything in the order that I asked for. A few days later I went back to the Wendys in Janesville. The line looked long so I went inside. There was only one person in front of me when I got inside. When I got there they asked my name a few times...my order came out for the name KEN KEN. The person working there said she had an awful headache and that she was very tired (I didnt recall asking her). I told her that I had a coupon on my phone. She said she didnt know how to ring that in and that she was worried that the manager would get mad at her if she asked her another question. I told her that I wanted 2 salads. After 15 minutes they gave me my order and it was wrong. I told them what I needed to have and they corrected it. A few days later I went to that same Wendys in Janesville, WI. I had hoped it would be better. I got the same lady from the last time. She seemed more awake today. She asked if my order was for here or to go. I said it was to go. I had a coupon on my phone. She didnt know how to ring that in so she got s

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James jaq - 6 d 6 h ago

4

ere over a month ago still never got paid I got a new job and have got paid twice still nothing from these people this is a bad company they need to get it together. Your Branson mo main Street location is very unprofessional lot of the managers are on drugs this is no place to work or take your family.

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Larry L Nelson III - 8 d 9 h ago

0

I worked here over a month ago still never got paid I got a new job and have got paid twice still nothing from these people this is a bad company they need to get it together. Your Branson mo main Street location is very unprofessional lot of the managers are on drugs this is no place to work or take your family.

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LEEON - 6 d 6 h ago

1

WHATS CORP. DOING ABOUT IT, NOTHING

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steve - 6 d 6 h ago

I just went to wendys in south Daytona beach on us1 I ordered 3 meals wich were good until I got home and found out that my large order of fries was enough to fill a small box.tired of being screwed by this same wendy.i hope taco bell is open

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Kenny Z - 7 d 22 h ago

1

SOMEONE WANTS ME TO STOP EATING AT WENDYS. Over the past 2 weeks I have found myself challenged to find a reason to go eat at ANY WENDYS restaurants. I went to the Janesville, WI., Wendys drive thru. There was one car in front of me. By the time I got my order (of 2 salads) it took 15 minutes. I asked why it took so long. I was told "we had to go to the cooler to get one of the salads" (did they have to DRIVE there?). A few days later I went to a Wendys in Sun Prairie, WI. There was only one car in front of me in the drive thru. After waiting 10 minutes and realizing there were cars behind me I called the store. They said that they were really busy and that they didnt have enough staff. After waiting another 5 minutes I got my order. It wasnt until I got home that I realized that they didnt put everything in the order that I asked for. A few days later I went back to the Wendys in Janesville. The line looked long so I went inside. There was only one person in front of me when I got inside. When I got there they asked my name a few times...my order came out for the name KEN KEN. The person working there said she had an awful headache and that she was very tired (I didnt recall asking her). I told her that I had a coupon on my phone. She said she didnt know how to ring that in and that she was worried that the manager would get mad at her if she asked her another question. I told her that I wanted 2 salads. After 15 minutes they gave me my order and it was wrong. I told them what I needed to have and they corrected it. A few days later I went to that same Wendys in Janesville, WI. I had hoped it would be better. I got the same lady from the last time. She seemed more awake today. She asked if my order was for here or to go. I said it was to go. I had a coupon on my phone. She didnt know how to ring that in so she got some help again. After 12 minutes my order was ready. I checked it and it was wrong. I ordered 2 apple walnut salads. They said "oh, you wanted walnuts with that?" I said yes as it was a apple WALNUT salad. They seemed surprised by this. Today I went to a gas station in Rockton, IL that had a Wendys in it. As I was pulling into the parking lot an 18 wheeler (truck) cut me off but I still made it in. As I went around a few turns I saw that the drive thru was blocked off. And as I went to the main entrance I observed that the Wendys wasnt even open yet. I then traveled through a few towns for 30 minutes on a main road and did not find another Wendys. Again...must be a sign that I need to stop eating salads at Wendys..and stop eating at Wendys altogether. Too bad...I was starting to like the salads.

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Michael - 9 d 4 h ago

0

You will want to read this complaint . The management and staff at the Essex jct Vt resteraunt are very mean and rude and unproffessional people who are harnessing my sister and other employees under their staff and if you do not make it stop I will.my sister just left there in tears again and this has happened on several occasions now. Enough

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Anonymous - 9 d 13 m ago

Human beings should not be forced to wear harnesses!

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Anonymous - 9 d ago

They put a harness on your sister?

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Chris Wtf is going on your with your company.... Every time I tur ... 

Tween Brands, Inc.
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American Express Company
Deborah Shuart Dear Mr Chenault,

Swift Transportation Co Inc
Anonymous There seems to be a problem with swift trucking not making  ... 

Autozone
William Rhodes Auto zone is the worst company for customers . If been wait ... 

Public Storage
Anonymous I am in total agreement. The Florida facilities are the wor ... 

Kohls
Pogo m a,IL.

Barnes & Noble
Jm hen your stores going to stop playing thos sh#%ty

Family Dollar Stores, Inc.
Zebra Clarksdale ms store with Kathy Harris I don't see how that  ... 

Geico Corporation
SDaughton Horrible, someone broke into my home stole my car. The car  ... 

Sears Roebuck & Co
June Maxson, West Palm Beach I was at Sears last week to have my tires rotated and an al ... 

Rent a Center
Karen From Pennsylvania I am agreeing with everyone they are the  ... 

Panera Bread
2048 OK BOOMER