Hi I use to work for Wendy's when I 16teen. I have always wanted to be Wendy's shopper. The standards for this company has declined since than. How can I help? Not one employee had a badge on. How could we identify our servicer. ?This was in Elk Grove California .
This review is relevant to the Lapeer, Michigan Wendy's.
I was there in October. At that time there was no coffee being served as the machine wasn't working. I was there again just the other day January 16 and there was still no coffee. The coffee machine still wasn't working. They were out of blue cheese dressing. When other patrons were being waited in, you could hear the staff saying what they were out of. The restaurant looks like it's going downhill. We were there from around 12:15 to 1:00 and there were only a handful of people there. In the past the inside would have been very busy for the lunch time. I don't want to lose our Wendy's, but someone in corporate really needs to check in and see what's going wrong with this location. The food still seems good, but we need our coffee!
I dnk why they even post hours of operation when the employees decide when they want to open and close!!! Hours say 9am to 12am, I just went to the one in new port richey Florida 34652 at 9:30, mind you they have open at 9am. They took my order and then decided they were closed. Unbelievable, I went 5 nights ago at 10:30pm and no one would even respond to me, there was 4 cars behind me. No one got served, this has been happening since they started opening at 9am. So I decided to go at 9:30am just to give them extra time to get their shit together but now they dont want to open until 10am. I want these lazy ass employees fired, especially the manager, the gm also, he / she should see the lack of sales between certain hours, and if they cant , they deserved to be fired also!
Wendy's in Camp Washington, Cincinnati Oh . Has really bad service . Like 30 minutes in a line . They took forever to take orders . Please hire more people !!!! Thanks !
Went to Wendys in Wayne, Mich. Ordered. Small fries at the drive thru. The menus said the fries are $1.09. When I got to the window to pay, I was charged $1.89. The manager says" we haven't changed the prices on the drive thru menu yet." I asked if I'm paying the listed price or the unlisted price. She said she couldn't change the price from $1.89 to 1.09.
I called the Wendys customer service line 2 times and have not received a call back.
I used to love the spicy chicken sandwich until today. Its looked like huge chicken nugget in a piece of bread. Oh no Wendys y'all gots to do better.
Wendy's 4840 lark street st Pete fl sell rotten potatoes I have photo proof from friend who work there..manager Ashley is a joke and let's a shift manager work with her sister and that's against Wendy's rules
Very frustrated lately with Wendy's! There are two locations that I tend to visit. However, the customer service at both locations is terrible! They are rude, do not listen to your order and things are not put in the bag. I visited the drive-thru today on my way to work. I ordered a kids meal, because I can't eat that much all I wanted was a small fry, 2 chicken strips and I like the Pear Berry Fruit tea. You can't get the Pear Berry Fruit tea with a kids meal, you can't order just two strips, you have to order the kids meal, you are not permitted to pay an additional cost to get what you want to drink so then you are wasting a drink or paying for something that you don't want. Also, why ask what type of dipping sauce would you like and not have it in the bag! I pulled to the window to pay for my lunch and it seemed that she was annoyed cause I was getting my funds out of my wallet... as I drove to work to eat my lunch there was no dipping sauce! So I am a little frustrated that I have to order the kids meal which I really don't need the toy! But I am unable to order a two strip meal for an adult and I can't order the tea I want to drink. I don't mind paying to upsize my drink or even a little extra cause I want a specialty drink. Wendy's needs to be a little more customer friendly. Like I mentioned earlier in my post, Wendy's customer service at these two locations in Homestead PA is just terrible!
Went to store 00004983 thru drive thru. Ordered 2 jbc $5 specials. Ticket 3362.
Got home and one burger was smashed as though stepped on then wrapped. Other burger did not have two patties. Both charged $5.
NEVER GOING TO WENDY'S AGAIN.
I went to store # 3511 tonight at 8:30. I went to the drive thru and before placing my order I asked if they had fresh sandwiches because I've experienced food in the past that had been sitting for awhile. The intercom was noisy on there end and was told something about small burgers. I ordered the Single Combo with no ketchup. I paid for it and went home. I live less than a mile from Wendy's -- the sandwich was not even mildly warm since the cheese hadn't melted at all. I called Wendy's and spoke with the manager, Marcella. I think is what she said since the noise was so loud still. She remembered me and said I could bring it back and they would remake it. Really!! I already made one trip there and asked them for a fresh sandwich and now she tells me to come back for a retry! If they didn't have a fresh sandwich, I could of pulled forward and waited for one. I got very upset with her, which I'm not proud of but I won't be going there for anything more than a frosty. Honestly, I should have just thrown the $7.07 away then spending it on the sub par food I paid for. I would have felt the same way.........disgusted.
quick question why did you call in the first place then ? expecting them to mail you a fresh one ? like obviously they're going to tell you to go back if you really go the time to call about it. have some common sense...
You must work there..
I know how you feel !!
I was about to leave a review, but after seeing all these other reviews, I'm sure it is just a big waste of time!! I mean come on.. they have 1 1/2 stars.. and it looks like the reviews are all around the world. Sad I tell ya, just sad.
I EAT THERE ALL THE TIME COUPLE OF YEARS AGO . THEY CHANGED THE BUN AND NOW IT IS SWEET LIKE EATING CANDY AND TAKES A THE ENJOYMENT OUT OF THE HAMBURGER AND I WISH THEY GO TO A SEED BUN . I CALLED CORP OFFICE BUT THEY DONT WANT ME AS A CUSTOMER OR THEY WOULD HAVE A CHOICE FOR CUSTOMERS SWEET BUN OR SEED BUN . I THINK THEY PUT SWEET BUTTER ADDED TO THE BUN ???
All the managers are fucking the gm joey the same man name on the build if u do not give him what he wants he takes your job and takes your hrs all of the women managers are scared of him and no one will speak but i wasnt raise to be scared of a funny build big person but yea he works at wendys on 544 and a few others and the main manager he is fucking is melaine.
Wendys is a straight dump. They got mangers back there fixing sandwiches. No gloves. They collected roaches and bed bugs. And this suppose to b a restaurant. Seen a roach walk right across the Counter top. Sad. Smh.
Plus there managers are very, very unprofessional,childish, rude, pettie. Always doing pettie things to be picking with their employees. Just don't think that they out cut out for the job. Expectaly the gm of the places. And I'm talking about the Wendys on 4277 Monroe St. Eat there if u want to. U might b eating roaches. They selling more dope than buggers out of there. Wow. Smh. Was a very horrilbe work environment.
Wendy's on 35 Hamilton E Holmes in Atlanta Ga is ridiculous bathroom is nasty I can't even lay my grandbaby on the changing table LORD and that manager the GM is sad Willie is your name u guys just sit there and run you all mouths it's dead fuck sad I say I have pics coming!
Currently most of the items on the Wendy's menu contain meat. Since burgers are one of the main food items known at Wendy's, a great food to add to the menu would be veggie burgers. Wendy's should definitely take into consideration making veggie burgers as a quick alternative for those who can't eat meat.
Cold food especially the fries
Awful customer service at the mobile al Wendy's airport and Schillinger rd.will not go back!
Its said I spend about 20 bucks every time I go there and once again a disappointment. Never get my food right!!!
ABSOLUTELY AWFUL for the 3rd time. What a waste of money and my time stopping here for dinner for my family.
Just NASTY food. This store shoyld be CLOSED down. I will be calling our local Health Inspector.
Wendys in Hamden Connecticut on Dixwell Avenue !!!! CLOSE THIS NASTY location...YESTERDAY
Just wondering when the policy changed that won't let you have chili instead of fries with a combo meal. I have been doing that for years. Last night I was told that I could not have chili instead of fries because of company policy. Its going to be a while before I go to another Wendy's. I always seek out Wendy's when I travel. The manager should not have been rude in front of my four grandsons.