Information, reviews and public commentary for US companies

 

The Wendy's Company

Rating
0.746949
Web
http://www.wendys.com
Related
Wendy's
Address
1 Dave Thomas Blvd.
Dublin, OH
43017
Phone
(614) 764-3100
Fax
(614) 764-3330
Twitter IDs
@Wendys
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Anonymous - 1 d 36 s ago

2

Purchased a BBQ Cheeseburger combo from a newly opened establishment on 47th & Broadway in Wichita, Ks. Needless to say i was pretty disappointing in what I received for the amount I paid for this combo. For the price I paid, close to $8, I received a burger no bigger than a JR burger off the value menu.... I could have ordered 3 burgers, fries, and a drink for $8. I would post a picture of the burger, but the site isn't compatible to share a photo apparently. Needless to say, I truly regret going to Wendy's today after the size of burger I ate for the price. I'll think twice before making another, if any, purchase from there.

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Crisss - 1 d 6 h ago

1

I had really bad service at the wendys on 619 n interstate 35 on Austin Texas 78702 . They were really rude and they didn't put the BEEF on my burger smh .

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Curt Curtis - 1 d 15 h ago

0

I figure this will fall on deaf ears but here goes anyway. Store. East admiral boulevard Tulsa Oklahoma. Today, 6 p.m. . Spent 35 minutes and the drive-thru. Gave the cashier my card for my order, and he charged not only my food, but the order in the car in front of me. They tried to give me the difference and cash. I said no. I want it refunded to my card. Then they didn't want to give me my receipt. I demanded all three receipts. My order, paying for the wrong order, and the receipt for my refund. I had to argue with a manager to get them. 35 minutes later I left and drove two blocks home. My chicken sandwich was ice cold and hard and dry. I wanted a frosty. The machines were not in order. My chili was just awful. 70% beans. Worst experience in a drive-thru fast food restaurant in my life. I told the manager he needs to get a handle on his job. The entire staff had no idea what they were doing. The store needs some major training, or retraining.

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Sandra Mckee - 1 d 16 h ago

0

I was at Wendy's at 4:39 Saturday march 23 2019 service was terrible I did not get to the window until 5:17 and did not receive food until. 5:22 this need to be addressed to manager. I will never return there again. 8mile & evergreen store.

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RC - 2 d ago

1

Ariyonna at the Wendy's in Cleveland W.140th refuses to Serve Law Enforcement

If you ask for manager Ariyonna just yells at Manager in front of customers and Manager takes

Don't eat there!!!!

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Anonymous - 3 d 11 h ago

1

My husband went through the drive thru for 2 large chilies with cheese for the two of us, and a dollar meal for our son. Wendy's chili has always been one of our favorite fast foods. This time however the beans were hard in my mine so I called and told them they ask us to bring the uneaten chili and the receipt (which they never gave us a receipt) right now not another day and they would give us 2 more. I explained that my husband has cancer and is now eating his chili anyway because he just wanted to relax now so they thanked us for letting them know about the hard beans and said they'd check out the cameras. Omgosh did they really think we would lie about this? I would have made sure I got the receipt of I was going for extra lol this is some crazy stuff

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Brandi Anders - 4 d ago

1

I called corprate off regarding a complaint and they told me someone would be calling and that was Monday .

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Ex employee - 4 d 13 h ago

The assistant manager fredia at the wendy's on tiny town road in clarksville TN is extremely rude and disrespectful to the employees .she talks about them curses at them and if she doesnt like you she will mess with your hours and she says i like to hit them where it hurts..in their pockets ..she harrasses the people she doesnt like and tries to get them fired. Several people have quit and continue to quit because of not wanting to work with her .

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Deez Nuhtz - 4 d 14 h ago

5

Gimme my W2 bih

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Perry McMichael - 4 d 15 h ago

1

Your manager at your Santa Monica store is very police like to your staff ordering in a bad way to to the staff to do thing not good out loud in front of guess you need to talk to this Lady manager she is not a asset to your company bad for customers I will not be back to your Santa Monica. Store till this matter is taking care of I like Wendy's but she makes me not what to come back ever thanks Perry McMichael. (hidden) @(hidden)

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Nancy - 4 d 16 h ago

Had a problem at the Wendys in Brockport New York (#4543) and someone by the name of Alyssa N. wrote back to apologize.However she never seemed to give me a answer to my problem.Had bought a I Love Adoption tag for the year of 2019 ----One free Jr Frosty per transaction per visit per key tag with any purchase.Offer expires 12/31/2019.Bought a Baconator Meal.Chicken sandwich .Showed the cashier the key fab and she said OK.Sat down to eat,finished our meal and my husband was eating the frosty and I was looking at our receipt.Realized she charged us for a chicken sandwich meal and then charged us for the frosty that was supposed to be free.Told the cashier and she said oh I must have hit the wrong key and I will have to get a manager.No manager came to see about the problem and then the cashier said she could not do anything because he had all ready eaten over half of it Then she said some people eat the order and then come up and complain and then want their money back.Really .I would appreciate if you would get back to me because I feel that issues do not get taken care of when there is a complaint

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Anonymous - 4 d 19 h ago

You guys are doing a terrible job the food has flavor your pictures of the meat are bigger than what you get when you order leaving the customer with a dissaticfide feeling.

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Mjay hart - 4 d 17 h ago

5

Learn how to spell, dissatisfied

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Billyboy - 6 d 21 h ago

5

Can't imagine anyone not liking Wendy's burgers and chili. However, through out the most recent years the spoons and forks have become the pits. Both became much thinner a few years ago and break so easily. Now they are smaller so it's obvious they are cutting corners.

So what's the difference here: Sometimes I go through 2 spoons just to eat a bowl of chilly and my wife always gets two forks for her salad b/c the first one is sure to break midway to finishing.

So is this really saving when you go through more than the intended 1 spoon or fork per meal??

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Jessica - 6 d 23 h ago

0

Ive been a customer for a long time of wendys. But the wendys on 98 north in lakeland florida is horrible. Manager took the order, got everything wrong, didnt give back bank card, handed us a drink with the lid not on so it spilled as they attentively gave us it thru the window. It went everywhere. Got an additude when we asked for napkins and then got upset when we had them remake it right. Thenbthought fresh fries after all of that was enough satisfaction for our troubles after spending $30 to begin with when they was up charging us for food we didnt order. Complete bullshit. Needs new training or needs shut down.

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Ruby Segura - 6 d 13 h ago

Hello I am Ruby Segura and I am now a customer for Wendy's as well as an ex-employee. One thing I learned while working is customer satisfaction. I have always loved eating at Wendy's but each time i have gone thru the drive thru window to the Wendy's on montana in El Paso Tx for some reason the employees never give me back my bank card. So i get upset and stop coming. Time passes i go back to eat thinking it wont happen again and then it happened again they didnt give me my card nor my receipt. This is the last time i will be coming to Wendy's because this is the 3rd time this has happened. Bosses need to start training their employees proper steps on checking and placing orders to make sure all customers are treated great. To want to come back to this restaurant again. I hope you do something about this issue. I could understand it happening once but this is a 3rd time. That is just horrible. Please fix this issue. God bless

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Anonymous - 6 d 14 h ago

0

The Wendy's in Saratoga Springs Utah is the worst! The store is always dirty including the drink machines, with no ice! They are so slow and no one inside wants to help the customers. I cant believe they are still in business!!!

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Dave - 7 d 11 h ago

2

Ate at Wendy's Elmsley Street Greensboro NC 3/17/19 at 5:30 PM. Terrible service I think because they were short handed.Ran out of tea in seating area and behind the counter had to wait for remake.Chilli was at best luke warm and baked potato looked like it had been sitting a while.Seemed like they were more interested in the drive thru instead of inside area. Not happy with this service.

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Ex Wendy's Customer - 7 d 14 h ago

0

Wendy's 2101 West County Road 42 Burnsville MN on March 17, 2019 at 6:23 PM. Drive Thru was exsemely slow with three cars ahead with a average of a 3 minutes per a car in line taking a order. From the start to finish with my order took 10:1929 and total minutes waiting was over 20 minutes for a 4 for 4 meal. A short ride home the all food was room temperature not hot at all. The bag was greasy and the drink wasn't full under by a inch. This Wendy's location has gone down by two evening managers a young male in his 20's and a tall older guy. The older one not a boss but a friend towards his employees. The young manager has been closing down the store early dinning in as well the drive thru for over months now. Wendy's in Lakeville is fully aware of the Burnsville store due to customers complaining to their managers. Burnsville stores needs sercert shoppers to came more then once a week to report their findings of the store along with photos!!!!!!!!!!!!!!

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Digusted - 7 d 14 h ago

0

Just visited the Wend's located at 5103 Oaklawn Blvd, Prince George or Hopewell, VA. Initially I waited in the drive through line for about 15 minutes (4th vehicle from the order microphone). I decided to go inside where I waited for another 27 minutes before deciding to simply leave and go somewhere else. My decision to leave was not based solely on the amount of time I spend waiting but because with no manager monitoring the front 1) the cashier (with obviously died reddish pink hair) was talking to two young females which she knew was using very vulgar profanity out loud with me and other customers waiting and the female customer returning profanity back and another young female I noticed, who had been at th grill area or sandwich area stepped back from the grill/sandwich area with her fingers in her mouth and then returned to the grill or sandwich area and continued working. No hand washing took place. I know Wendy's policies may have changed since I work at one some years ago but I don't think an employee can/should do this when handling food in a business. Disgusted.

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Concerned citizen - 7 d 20 h ago

0

Your store # 00011388. Is very slow and they don't keep the women's bathroom clean and stocked with toilet paper or paper towels they were asked by two separate women in a 30 minute. To stock and maintain their bathroom and no one even went to check on the status of the bathroom. There was a woman with her 3 children waiting for there food that had been standing in line for over a hour and fifteen minutes. There was 3 girls wait to be waited on for over 45 minutes. No one even came to check on them. I arrived at this location at 12:50 p.m. on 03/17/19 to get lunch for my family and waited in line till after 1:30 p.m to get my order taken please look into this matter

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Debra - 8 d ago

0

Wendy's is usually good but my experience at Wendy's in wake Forest NC was terrible. We waited 30 min in the order line while watching others who had ordered come back to tell the cashier their orders were wrong. The cashier was not accommodating nor polite. We were in a bit of a hurry so we just left. One of our group of four ordered & got her salad (pre-made: less room for error) and we all left. She opened her bag to find no salad dressing. So none of us were able to eat. While I am willing to overlook an occasional error, this store was completely incompetent. We will never be back. Thank you for your attention.

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April McCombs - 8 d 19 h ago

Hello had a employment application question, can you contact with interview?

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Jake walker - 9 d ago

Wentbgrand haven when today and my fries was cold and the sandwich was wrong again i wonder why dont go there

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Anonymous - 9 d 11 h ago

0

I visited your Wendy's on Sheridan and 145th ave and it was terrible tonight. The only decent pereon was the young lady in drive through and the manager. The food was nasty because it was not cooked right. The orders were messed up prepared well. I am very disappointed.

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