Information, reviews and public commentary for US companies

 

The Wendy's Company

Rating
0.820731
Web
http://www.wendys.com
Related
Wendy's
Address
1 Dave Thomas Blvd.
Dublin, OH
43017
Phone
(614) 764-3100
Fax
(614) 764-3330
Twitter IDs
@Wendys
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unhappt parent - 3 d ago

How many hours does a minor have to work before getting a break at your stores ?My daughter works here and doesnt seem to be getting one.Maybe thats why your customers have such a bad experience at your resturants!!!!!!!

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Chris - 2 d 5 h ago

Wendy's policy is every 3 hours

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Lorna Meatte - 2 d 8 h ago

In the middle of a pandemic! Went to WENDYS drive thru on 9 mile and Lexington in Eastpointe, Michigan! Cashier, no mask, no gloves! Food prep person, mask around their neck doing no good whatsoever! Disgusting! We threw the food away! I will never eat at a WENDYS again! You shouldn't either!

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Linda Wittig - 2 d 6 h ago

0

This is UNBELIEVABLE!! I also went thru the drive thru at Wendys Here in Pueblo,Colorado and the exact same thing happened to me! Unfortunately, I had contact with 4 unmasked, ungloved Wendys employees!! The person preparing drinks had her mask on her neck NOT FACE! I asked for the Mgr. I told her I wanted a remake. The second person to deliver my food ALSO MASK ON NECK. And she gave me the bad drinks. I called the customer service number to file a complaint since I also had to throw away the food. They won't give refunds but I can get the same food remade by the same unmasked employees. NO THANKS!! I guess Wendys thinks face masks are decorations for the neck. I'm so angry. Please people, protect yourself and DO NOT EAT WENDYS!!

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Alishia brown - 2 d 9 h ago

0

I haven't received my check today and I work at wendys the gm never answers the Wendy's phone she's not trying to do anything about it I have bills to oay

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Joe - 3 d ago

0

I had a worm in my baconator and meat was pink everytime i go to Wendy's on bel air blvd airport blvd the food gross i never come back thanks for taking my money need get some employees who want work

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GMY - 3 d 19 m ago

Since the Burger King in Atlantic Highlands, New Jersey has closed, won't you consider opening a Wendy's in it's place?

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Anonymous - 3 d 6 h ago

Frustration with your customer service process. TMI and no help

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ANONYMOUS - 4 d 6 h ago

0

STOPPED FOR LUNCH TODAY 7-1-20. SOUTHINGTON CONN. WENDYS ORDERED CHEESEBURGERS , FRIES ETC. IF I WASN'T FOR THE FACT THIS WAS MY LUNCH I WOULD HAVE THREW THEM INTO TRASH. I GO TO WENDYS ALOT AND THIS WAS THE WORST. FRIES WERE GOOD, BUT HAMBURG WAS UNDER COOKED AND LIKE CARDBOARD. THIS WAS A DRIVE THRU ORDER. ALSO WAS NOT GIVEN A RECIEPT. AWFUL !

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Anonymous - 4 d 14 h ago

1

Your employees at the wendys mount orab location are very rude to their customers

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Tami J - 5 d ago

0

I have been to the Wendy's location on Niagara Falls Blvd in Amherst drive thru twice in the past few days. Both times after ordering I have observed 2 different employees without face coverings. The cashier has one on but not the person getting my order ready. This is a direct violation to New York State's mandatory mask law. I will not be back. I will be contacting the governor's office, the health department as well as the local news stations. This is absolutely unacceptable.

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Theresa Robinson and aniyah - 5 d 7 h ago

0

I recently worked at Wendy's on baum blvd and I was not treated right or fired right the manager theresa robinson she is ignorant and disrespectful to her employees she told me she hate me plenty of time and said that about other employees she did not fire me correctly she had a manager below her text me and said I'm done they do not treat people right the girl that threaten me is still working her name is aniyah I'm beyond pissed with that place then I ordered a salad and some other stuff for someone there was hair and a bug in it Wendy's on Baum blvd need to be shit down forever the manager Theresa Robinson need to lose her job

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Carol. - 5 d 9 h ago

0

Before Covid, my friend and I used to eat at Wendy's at least once a week. Three days ago a friend and I went through the drive thru here in Sydney, N.S. I just got my bacon cheeseburger and fries and she got chicken wrap and salad and we took it home, to the other end of the city. IT WAS THE WORST MEAL I EVER GOT AT WENDY'S. THE BURGER MUST HAVE BEEN MADE THREE DAYS AGO, NO TASTE TO IT, BACON WAS UNREAL OLD AND THE LETTUCE WAS OLD, HER C. WRAP WAS UNREAL, IT LOOKED LIKE GARBAGE, I TOOK TWO BITES AND THREW IT ALL IN THE GARBAGE. THE CHIPS WERE LIKE RUBBER, THEY HAD TO BE MADE SOMETIME IN THE MORNING. THIS WAS AT SUPPER HOUR AROUND 5;00 AND EVERYTHING WAS OLD GARBAGE. THEY GAVE IT TO US RIGHT AWAY, SO HOW LONG WAS THAT MADE, OMG, TERRIBLE. I WENT THROUGH A DRIVE THRU A COUPLE OF WEEKS AGO AT BURGER KING, A FRIEND AND I AND THERE WAS A LINE OF CARS, IT WAS DELICIOUS AND HOT. THEY WON'T SEE ME FOR A LONG TIME AT WENDY'S, WE WERE TOTALLY DISGUSTED. NOT FIT AND THE CHIPS WERE NOT EVEN PEELED, THE SKINS WERE ON THE POTATOES, THE RUBBER POTATOES. SO GOODBYE WENDY'S, GET SOME HALF DECENT PEOPLE WORKING IN YOUR STORE THAT CUSTOMERS DON'T TAKE HOME GARBAGE FOOD.

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Unhappy - 13 d 7 h ago

I am so fuckingggg disgusted with wendy's san dimas.i went 2 days in a row JUST to see if it was me or their employees.i have written to their " customer care" a joke! And corporate,no response.i orderd the same thing 2 diffrent days,and it was disgusting. Friday- drive thru at 130 pm was not packed,wait tome @ 15 minutes,i gave my order and the idiot read my orser wrong! I said it AGAIN,STILL WRONG, I WAS CHARGED ALMOSTdouble,i lnew he STILL had it wrong!! Got to the pay window that idiot #2 disnt have it right..i re eorded my order to him 2 times,i was like oh my gosh!! He then called the 3rd stooge AND SHE SAID oh you want the avacado?? I looked at her like No! Dumb ass!! I finally got ot correct ro them,then the idiot #2 drops the change between me nad the window,i get what i can and still give extra cuz he was short..mind tou he dosnt give me a recipt and in my furt dosnt ask,got to the order window.3 other stooges stood around talking,no one was at window,finally i get my bag tossed at me im waiting for my frosty thats melted by now.the idiot #4 walks away and im like can i have my frosty? He gives ot to me and walks away..

Saturday- my husband wanted wendys i cringed!! I said ok benefit of doubt. I ordered the same thing..he got his order perfect.i go to open my sandwich,no bacon!!! I paid for it..then iliok in bag 2 more of the same of what i orderd- no bacon..i had only orderd 1..the 3rd one was wrapped in paper looked like from trash,wrinkled and turned inside out guess what No bacon..i was like what the hell is qring worh rhese ass holes..i wrote. Corporate..we will see what happens..

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Jon - 10 d 6 h ago

0

OMG Sounds like the idiots we have working at our Wendy's in Tucson, Az. on Campbell/Prince

I truly believe somewhere they must post a hiring ad that states, Now hiring idiots"!

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Very happy - 6 d 3 h ago

Yeahhh it's not them is you. If you talk like you write. Bad news it's you.

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Anonymous - 6 d 10 h ago

0

Wendy's in garland tax has bad service. No gloves on anyone. Cook had half mask. Mouth not covered. Cashier could not help us. Had to wait 15 to 20 minutes for someone to help him with our order. Restaurant is broadway and I30.

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Ass - 6 d 3 h ago

Bet you still ate the food

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Anonymous - 6 d 7 h ago

0

Wendy's in Abingdon Maryland horrible I'm beyond pissed with them I'm sorry you hate your job or don't want to be there but stop giving poor customer service and long wait times I have never in my life sat in a drive thru for 20 minutes sad not the first time here thought maybe first time was a bad day but went back couple times after same thing

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Anonymous - 6 d 12 h ago

0

Complaint the sullivant street store on the hill top portion of Columbus Ohio, had no safe distancing between customer's. Employees never had face mask on or washed hands. No hand sanitizer machine where customer's could use, and most of all. They serve uncooked food

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Good food...Poor Service - 7 d 9 h ago

1

Health Complaint: The person taking our order wore a protective mask, but the MANAGER(!!!) (Jared) could be seen preparing food at Drive-thru window wearing neither a COVID19 protective mask or covering of any type nor using rubber gloves.

When we expressed concerns to him about his lack of a mask, he appeared aloof and seemed to shrug his shoulders. Not once did he express regret. His facial expression and body language conveyed a total lack of care. Actually, he remained silent (continually stating that he couldnt hear us. We know this was untrue as the window was open, we heard him clearly, and there was no discernible noise inside the store--or outside.) I suspect he was more concerned that his response was being caught on Wendy's video cam. He wore a dirty black tshirt, and no ID badge.

Good food...bad service

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Sue W - 7 d 9 h ago

2

I have an offer for a free chicken sandwich from Wendy's today. I opened an account on Grub hub and went to perks and it does not show the offer. Nor does it appear that I can order senior drinks or junior frostys with our fobs. I did this on my desktop because the Wendy's app often will not work on my android cell phone. Why can't there be simple coupons sent via email?

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Sam - 7 d 13 h ago

0

Very rude employees to the elderly & no-one does anything about it.

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Don - 8 d 18 s ago

0

This is the second time i went to wendys at night both times they said we do not have any chilli i would like to know why u don't have chilli at night

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Anonymous - 8 d 10 h ago

My name is Ashley I visted wendys at 3362 Main Street buffalo ny this not the first time on a Saturday morning I went to get breakfast and there was no manager when employees needed the manager and I over heard one of the girls say she has been gone for hours also I came back I was gonna order again it's a guy walking drive threw he was told he couldn't order this wendys need new managers

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