Information, reviews and public commentary for US companies

 

Ticketmaster

Rating
0.376923
Web
www.ticketmaster.com
Related
Live Nation Entertainment, Inc.
Address
9348 Civic Center Drive
Beverly Hills, CA
90210
Phone
(310) 867-7000
Twitter IDs
@Ticketmaster
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Anonymous - 5 d 13 h ago

0

My wife ordered tickets and got the wrong place and ticket master will not fix it. Just another dishonest piece of shit co. I will never go to another show ever, not with these ass holes!!!!!!!!

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Joy T. - 12 d 7 h ago

0

ABSOLUTELY HORRIBLE! I know i'm hurting myself more than Ticketmaster, but I WILL NEVER BUY ANOTHER TICKETMASTER TICKET!!!, there's no way to print a copy of your ticket, what if something goes wrong, MURPHY'S LAW, what can go wrong will go wrong and there's no way to print a hard card of your ticket as a fail safe, well i can't print a hard copy, I WILL NEVER SPEND ANOTHER DIME WITH YOU1

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Aubriel - 23 d 9 h ago

0

My dislike of TicketMaster began when they promoted Klarna as their payment plan method option and then cancelled my TOOL tickets after getting an email from TicketMaster and Klarna thanking me for my purchase ... except they then said I didnt purchase them and thats why they were cancelled ... but they sent a confirmation. Whatever.

My, now leveled up to straight hatred, with TicketMaster started after I waited on their website for over a day ... legit sat with browser open for over a day. Refreshed at 10AM this morning, jumped into queue as soon as I could. and waited... and waited ... waited OVER AN HOUR in queue. Finally got in and every single selection I made for the HOUR after that was declined because 'someone beat me to these tickets' ... is that someone a BOT?! or scalpers because now the tickets are $500+ for the same $99-199 seats earlier. How is it possible that I waited the whole time and walked away with nothing because every selection I made was no longer available.

Sketchy and shady... I wont ever use TicketMaster if I can avoid it.

Do my dirty once, shame on you. Do me dirty a second time, screw you TicketMaster

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Anonymous - 35 d 9 h ago

I purchased tickets today and within minutes of me hitting the submit button I realized that I selected the wrong day. I contacted them immediately to change the ticket to the right day and was told that I could not. I would have to submit a request to change it and I would have to pay $10 per ticket to transfer. I feel that this ridiculous especially since I noticed it right away. I am was not asking for a refund just to change to day of the ticket for the same seats and everything. So now IF they approve my request, I will end up paying an additional $30 for tickets.

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Agitated mom @ - 52 d ago

Daughter spent 800$ for tickets via Ticketmaster app you would think as a gazillion $ industry their IT department could figure out how to NOT LET HACKERS and to be able to FOLLOW HACKERS TRAIL to track down stolen tickets since they can't stop them in the first place (so weird) BUT THE ONLY OFFER THEY HAD WAS A REFUND!!! ticket replacement not available WHAT? Now hacker resale 1600$ daughter screwed...WHAT?!? You have no excuse Ticketmaster you can AFFORD appropriate IT department!!! WTH!?!?

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Meghan Gold - 66 d 8 h ago

0

This company is IMPOSSIBLE to speak to a human being. I have been bounced around from voicemail to voicemail about gift cards I purchased and never received. I received the receipt only. On the receipt it states "Not replaceable if lost or stolen". Sounds to me like a great way to scam people out of their money.

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Gloria - 79 d 4 h ago

4

WOULD BE NICE IF YOU DID NOT DO PRE-SALES. ALL THE SCALPERS GET THEM!! TRIPLE PRICE SOMETIMES.. AT LEAST TICKET LIMITS!!

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john p - 102 d 13 h ago

sold me bad tickets through their resale ticket system. I got turned away at the door due to the tickets being no good. I tried for a month to get a resolution and got the run around and then they finaly said that they would have to go through flash seats. because they used them. might as well go to a third party ticket agency because apparantly, ticketmaster isnt reputable any longer

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Paul lone - 150 d 8 h ago

3

(SPAM)

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Pauli - 134 d 11 h ago

Roy # ZYS810 what an absolute joke of a customer service agent this company is a

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Sharon Daniels - 124 d 14 h ago

1

Hi, my name is Sharon Daniels and I purchased 3 tickets to the 90's kickback concert for Friday November 22nd. The problem i have I spoke to a Ticketmaster fan and I also emailed them stating that I made a mistake by hitting the meet and greet button while I was purchasing my tickets, I don{t know how I did it or what happened[ but I was charged a extra 195.00 that I do not have to give, In fact, that was my bill money to pay my electric bill with.I stated to them on the phone that I'm sure they have made mistakes by emailing texting or typing and that it happens to all of us, but he wasn't trying to hear anything i was trying to tell him, and that 195.00 was way too much for me to just go down the drain and that i am working from paycheck to paycheck. I've been to several concerts in the past year and I will continue to go but I do not think its fair that I can[t get my money back for the meet and greet so if you can help me out in anyway shape or form i would greatly greatly appreciate it. Again I'm only humane and we all make a slip of the finger now I have to risk my electric bill being cut off Thank You if you can reach out to me and help me out at your earliest convenience.

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Susan D. - 135 d 9 h ago

Calling for HELP. Ticketmaster voided my tickets to Kenny Chesney for August 28, 2020 - Your recent ticket order for this event exceeded the Ticket Limit posted online at purchase. I purchased 4 tickets for SNDB4 total cost me $1174.20. NO ONE AT TICKETMASTER CAN TELL ME WHAT OTHER ORDERS I DID IN ORDER TO EXCEED THE TICKET #. THEY ONLY SEE 4 TICKETS ON THE 1 CONFIRMATION NUMBER I RECEIVED VIA EMAIL. I DIDN'T RECEIVE ANY OTHER NOTIFICATIONS OF ANY ADDITION TICKETS. SO NOW I HAVE NO TICKETS TO KENNY CHESNEY SHOW AND THEY ARE NOT WILLING TO REFUND THE TOTAL AMOUNT THEY HELD BACK THE SERVICE FEE.

WHAT DO I DO!!! I AM GOTTING SCREWED AND TICKETMASTER WON'T GIVE ME A CLEAR ANSWER NOR DO THEY SEE ANY OTHER ORDERS JUST 1 FOR 4 TICKETS

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Anonymous - 135 d 5 h ago

Ticketmaster redeemed themselves, they made an error and i have my tickets i originally purchased.

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Paul - 150 d 9 h ago

0

Roy # ZYS810 what an absolute joke of a customer service agent this company is a joke and would suggest no one ever use ticket master

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Cortez - 174 d 18 h ago

0

AAA What a wonderful, loving, sharing we're-in-this-together place this is. We share our money and their diverse diseases. God must have loved mud for He created so much of it.

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srax - 152 d 9 h ago

Tony?

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Pissed Off - 175 d 9 h ago

0

Dear Anonymous Fucks,

How the fuck are we supposed to know the price of tickets before they go onsale when you fucking douche nozzles don't publish such crucial information? Do all you fuckers have telepathy in hell?

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Anonymous - 1 y ago

5

Ticketmaster is the greatest ticketing company ever. Their customer service is the best I have ever experienced by far and I would recommend purchasing tickets through Ticketmaster over StubHub and Seat Geek

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Anonymous - 1 y ago

youre kidding right

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Boycott Ticketmaster - 1 y ago

Said no one ever. Except a Ticketmaster employee being held hostage.

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Victor - 224 d 8 h ago

0

This has to be an employee. I will NEVER use Ticketmaster again!! There dynamic ticket pricing is a rip off and should be illegal.

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Anonymous - 186 d 12 h ago

0

This is a bogus review.

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Defara - 213 d 17 h ago

0

I have such a bad experience with this that it inconvenienced me to where i cant go through with surgery that was scheduled months back. Yesterday I tried to purchase VIP tickets for Five Finger Death Punch over a cost of $1,200 altogether. Yes its costly and the only reason I considered it was underneath the claim to order FlexPay to where you can pay $108 over a 12 month period which Iwas all in for considering all I had was $1,500 and a majority of that was to pay the rest of the amount for my surgery in my pre opp today

I researched the entire website including the flexpay instructions page (I DID NOT WANT TO ACCIDENTLY PAY THE FULL AMOUNT AND WAS CAUTIOUS) and proceeded with the process. Even went and made an account first and put my payment info before hand. I took every possible precaution there was. Selected ticket insurance. Selected will call delivery as it was the only selectable option. All the way till the only button. There was to press was place order. Now I'm thinking okay since I didnt see it before flex pay option would be after this right. No straight out took $1200 immediately out my account. I was devastated. I spent my morning calling and on hold trying to get an immedient refund. As refunds work the money wont be back for a few days. How am supposed to pay for surgery now. But that's beside the point , my boyfriend and I spoke to numerous representatives who also found it strange that flexpay wasnt available as it WAS OFFERED. The only thing they could tell me is "that concert doesnt offer flexpay/ flexpay isnt offered with will call delivery/ if you talk to your bank they can get you the money back" excuses and advice. That's what they had to say. The least they can do is have an IT guy fix the website but they wont even do it! What's sad is I still want the tickets! But they wont even help the flexpay. And now all the tickets are sold out.

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Victor - 224 d 7 h ago

0

They have this rip off technique called dynamic pricing. When you buy early they overprice for the ticket in the hopes to reel in as many people as possible. When ticket sales slow down more than anticipated they lower the price drastically. So in my case someone sitting next to me paid 110 dollars less per ticket to see the same concert. If I wait too long to buy a ticket then the third party sellers get them and then I have to pay double and triple to see the event. Either way the consumer loses and Ticketmaster wins. They will not offer a price adjustment. I will NEVER buy another ticket from them again.

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Aric - 241 d 15 h ago

Can't get Ticketmaster to stop emailing me no matter how many times I unsubscribe

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