Information, reviews and public commentary for US companies

 

Time Warner Inc.

Rating
1.25
Web
http://www.timewarner.com
Related
Turner Broadcasting
Address
1 Time Warner Center
New York, NY
10019
Contact
Jeffrey Bewkes
Role
Chairman and CEO
Phone
(212) 484-8000
Employees
34,000
Twitter IDs
@TWC
General profile image

Mr. Lee - 1 y ago

0

The fax number for Time Warner -corporate- in NYC is 212 364 8259 - they closed the old ones. Sneaky too, they even shut down the operator, so the 8200 number above won't work.

General profile image

5kwish - 3 y ago

4

The Coach ads: he has a way of showing up uninvited in peoples homes, I can only imagine the reception

he would receive were he to show up in Oscar Pistorius' condo. You may be in the market for a new

pitch man.

General profile image

Anonymous - 4 y ago

0

What the Hell happened to the show i watch in 13 JUDGE JOE BROWN JUDGE ALEX ............................

YOU TOOK THEM OFF WITHOUT WARNING AND REPLACE THEM WITH THESE DUMB ASS PEOPLE THEY ARE ENOUGH TALK SHOW I AM ONE PISSSSSED OFF CUSTOMER FIX IT

General profile image

1samuel1222 - 5 y ago

1

We have recently added Time Warner internet to our apartment. When my wife and I got on the phone with them to explain what we would like: Basic broadband internet. No phone. No Cable. The salesperson wouldn't take our choice as the final decision! He kept pushing us to add cable as well. It seemed like he couldn't fathom how anyone could not want cable in their house! We tried to explain that we live a rather simple life. We rent movies. We go to the library. At most, we stream Netflix. But we just aren't fans of bugging out in front of the TV for hours a day. Neither of us have the time.

After fighting for our simple request to purchase internet for several minutes, he finally signed us up. I have to say that I always thoughtthe first rule of providing excellent customer service was to listen to the customer. This guy had a hard time listening. It really made me wish we could have gone with another company, but TIme Warner has a monopoly where I live. If they had a little healthy competition, perhaps they would learn to better train their customer service agents.

Personalized image

Andy_Davenport_ - 5 y ago

*Ahem* @TWC RT @Jared_Burleyson: Stupid local blackouts in stupid Washington effecting us in stupid North Carolina.

Personalized image

cam05210 - 5 y ago

Awesome service yet again from @TWC. Internet out yet again. 4th time in the past month. Time to look for a new provider.. Any suggestions??

Personalized image

rJamelBest - 5 y ago

A BELATEDCONGRATS on 20years @TWC! :) It's kinda strange that a stormMIGHT affect FL EXACTLY 20years after Andrew isn't it? :) @mikeseidel

Personalized image

buki_JB - 5 y ago

Came home to a new theme on my @TWC #TimeWarnerCable #DVR. Button presses still need sped up to match #DirectTV performance, but #ItsAStart

Personalized image

vasosa - 5 y ago

@TWC, I want my soccer. Please add beIN Sport to my channel lineup. Location = North Carolina

Personalized image

mlim20 - 5 y ago

@TWC Comcast has already updated their customers about negotiations with BeIn Sports, now how about updating your TWC customers?

Personalized image

BieberChiefs - 5 y ago

@TWC get your act together!!!

Personalized image

Aaron_Smith_26 - 5 y ago

@TWC maybe they will replace it with the @nflnetwork!

Personalized image

bcoyne - 5 y ago

thanks @TWC for getting to my request so quickly! Tweets & DM's with your team helped my request quicker than a call. Power of @Twitter!

Other Reviews & Comments

Lowe's
Roe Construction We are contractors and have been doing business with them f ... 

AT&T
Anonymous i need your stock program

Safeway, Inc.
Safeway fish-meat products gone bad before thru date in Annandale, VA We purchased a value package of chicken tights twice: in Ju ... 

McDonald's Corporation
Mr .Bey I'm writing this in regards to a situation that happened to ... 

Google Inc.
Allie P. google. you are a leader in all things internet etc. Please ... 

Walgreens
C. Schwab Walgreens pharmacy has a lot to be desired. After trying to ... 

J. C. Penney Corporation, Inc.
Mildred Bowerman I applied for a position at the lakeHavasu City store in Ju ... 

Fox News Network, LLC
Ruger B You're welcome. I am glad to have brought a little humor to ... 

Food Network
Anonymous She saiid that her oldest son went away to college an she g ... 

Nissan North America, Inc.
M. Kash Had some very poor customer service with Reed Nissan sales  ... 

Amazon
Beth You gave me a replacement product that you would not cover  ... 

Ford Motor Company
me ive had mine worked on 6 times its 2014 mine is junk too wi ... 

AOL
Anonymous Dear sir,

Lg Electronics USA
Jane You know someone within your copration needs to contact me. ... 

Victoria's Secret Stores, Inc.
Anonymous I just wanted to reach out to you all to let you know that  ... 

Dish Network
julius L I have a problem with dish, the cable didn't work in my hou ... 

Staples
Dawna Falso I recently brought my laptop to our local Staples store in  ... 

Enterprise Holdings, Inc.
David The little snot nose millennial that was working the front  ... 

Circle K Stores Inc
Dr. McKee On Tuesday August 15, 2017 at 12:05 PM, I entered the store ... 

LA Fitness
Deanna Went into #LAFITNESS here in Kent, WA. Told them I was a st ... 

Dollar General
Anonymous Worst experience ever! Managers are the worst! Managers and ... 

Best Buy
James D'Amico I am having an awful experience with the "GEEK SQUAD&q ... 

Yahoo! Inc.
Aleta Caroline please email me at

Citizen's Bank
Madeline Thornton I am writing to inform you that your 7th & Market branc ... 

T-Mobile USA, Inc.
Samuel Ocran-kakrah Some customer services personnel don't know what they are d ... 

Cablevision Systems Corporation
Anonymous Never received a phone call from optimum from field supervi ... 

Greyhound Lines, Inc.
Lyn kaminski Been missing luggage since September 2016.

Jim Click Ford
Linda L Hello Mr Click,

America's Car-Mart Inc
Rebecca Terrible company to deal with, they do not care about peopl ... 

Belk Incorporated
June I am 69 years old, shopped Belk my entire life! Yesterday,  ... 

Wal-Mart Stores, Inc.
MGrec I have shopped Walmart and Walmart.com for several years. O ... 

JetBlue Airways
Claudia Ruiz Dear President, CEO and Director,

Spirit Airlines
Nancy Cummons I was charged $101.00 for one bottle of Chardonnay.

Allstate Insurance
Anonymous Bad service and they discriminate me. They didn't help me a ... 

Ticketmaster
Gregory George How is this allowed regardless of the no refund policy? I b ... 

Frys Food Stores
Fresh Air I was at the frys on 67th and Indian school and while im in ... 

Michelin Tire Corp
hawraintco@gmail.com hello

Nordstrom, Inc.
Maria Ruiz It is a sad day when I brought my client in for one of her  ... 

AppleBee's
Tammy My trip to AppleBees was a nightmare.We waited 55 minutes f ... 

Dick's Sporting Goods
Football mom I just wanted to let you know that the

Domino's Pizza, Inc.
Meme Martin I am one furious customer. I order from this company all th ... 

7-Eleven, Inc.
Michelle The 7/11 located at 2175 Aldengate way, Hayward Ca 94545. I ... 

Cheddars
Carla Brooks I just ate at the Greenwood Indiana (noggle way) Cheddar's  ... 

Rooms To Go
Fidel Hey Jeff Seaman you might want to look in to your customer  ... 

Aeropostale
Johnny Smith They have terrible customer service I was going to purchase ... 

Jack in the Box Inc.
henrymanes@cox.net I'd like to file a complaint...

Ace Hardware
H. Snipes H Snipes, Atlanta, Ga. (((*****((( I CAN'T REMEMEBER WHEN I ... 

Days Inn Worldwide, Inc.
B & S I recently stayed at the Days Inn in Hagerstown, MD. I chos ... 

Costco
Disappointed in Idaho Have shopped Costco for years and have always been pleased  ... 

Vistaprint Usa, Incorporated
Messed up Ordered checks as have in the past. Total run around as to  ... 

Placeholder advertisement