Information, reviews and public commentary for US companies

 

T-Mobile USA, Inc.

Rating
0.577974
Web
http://www.t-mobile.com
Address
12920 Se 38th St.
Bellevue, WA
98006
Phone
(425) 378-4000
Fax
(425) 378-4040
Twitter IDs
@Tmobile
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Neil Levine - 2 h 11 m ago

After 4 years of being with T-Mobile I got a letter in the mail that my early termination fee and whatever was owed to my prior telephone company was not paid and I am in collections which is impacting my credit score and prohibiting me to buy a home I will call corporate office and ask them what I can do at the time I went into a T-Mobile store and they told me they would submit all the necessary paperwork to be processed to pay off my last bill this was never done it's amazing what they'll do to get you on board but after you are on board with T-Mobile everyone pushes the buck to someone else I've been working on this and still haven't gotten a resolve.

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Michael Dale McLinn - 139 d 4 h ago

I deal with the store in greenwood Indiana and it's the worst I have ever had to deal with,they won't do what I was told they would and now I'm stuck with a phone I don't want unreal, I'm leaving T-Mobile after 9 year's I'm not going to deal with them any longer

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Tonya Younger - 136 d 20 h ago

0

I am trying to get enough people to file class action suit if interested contact me at (hidden)

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H - 136 d 34 m ago

Hey im interested in that

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Mad as Hell.... - 22 d 13 h ago

Count me in...

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american - 7 d 7 h ago

0

i want in on that

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J - 134 d 5 h ago

0

Im in. Let's do this.

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Amy Burdsall - 134 d ago

0

What over?

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Anonymous - 134 d 12 m ago

I'm with u

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Anonymous - 125 d 7 h ago

AGREE THEY SUCK

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Frustrated - 75 d 3 h ago

1

I'm interested also!

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Saskia - 132 d 5 h ago

0

I am definitely in.

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Saudia Reed - 132 d 4 h ago

0

Hi saudia Reed I'm sick of T-Mobile I have not had there service for a month and im just s stressed out the telemarketing people that that you speak with do not say do not do what they say they're going to do when you ask him to make changes to your account they say that they did do you ask them to put it a note on your account they say they did but then when you call back to speak with a different telemarketing salesperson nothing's on there that they said they was going to put on there then you would be thinking that you had set up a deal with them are going to get a different type of phone or however and when you get to the store it's not like that I'm going to contact the corporate office to make a complaint I need people that's willing to call like I am and willing like you said to make a lawsuit I'm willing to do that will help you do that as well

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Barb D - 110 d 5 h ago

0

Same here!!

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Lor - 101 d 17 s ago

0

Good luck Saudi & I hope you get more than enough people to get your law suit against TMobile!! They totally suck & totally do the opposite of what they say! Very inconsiderate onto others & they just don't care!! As I told them I will never refer any of my family & friends to them!! Never!!

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Feed Up - 82 d ago

1

Every month o call with issues with my bill. Every month they credit my account and promise it will be fixed next month. Every month same thing over and over again. Have to start over each time. This month hey now tell me I do not gualify for discount hat hey sold me on a year ago. I am so over T-Mobile!

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MO - 76 d 8 h ago

0

I have the same issue every month I got to call in to have my bill credited this has been going on for over a year.

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Disillusioned - 59 d 6 h ago

1

Same Here - They are now openly blaming the hand that is now feeding them: Apple! They have their own issues but T Mobile doesn't follow through and handles each event as it occurs. They are betting only a small percentage will contact the FTC. Do not even bother with the FCC. Trust that.....Straight to the FTC and start documenting every call, who you spoke with and what about because it won't gel with their information. That's damning to them in court. You keep track of 1 maybe 3 phones, not 23 million of them. Whose more prone to make a mistake. We need a consumers protection group with immense power to help the consumer navigate troubled waters started by a Cellular Storm of misinformation. Being disabled with T Mobile is the worst and I'd rather go back where I'm treated worse but at least they tell the truth and doesn't have a porous system - This Manila Philippines crap troubles me. Our information is outsourced. I can understand manufacturing items but our personal info? I have no idea how it's mannaged and the Women sound so scared to work there it's concerning. - Needless to say I know what to expect from them now. Nothing

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Anonymous - 38 d 3 h ago

1

CLASS ACTION#!!!

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Lauren - 29 d 6 s ago

I'm in they need a class action against them, let's get signatures.

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Mad as hell - 22 d 13 h ago

0

Exactly. They charge and then we have to spend our time cleaning up their fraud. They have fraudulent and I have no problem using the 'f' word. Because that's what it was when I bought that plan and it has continued for over two years.

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Deborah Poole - 9 d ago

1

I hear ya! I have more hours clocked on the phone with customer service then most of their employees.

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Stephanie Van Horn - 61 d 26 m ago

0

I will join your lawsuit with you. I joined T-Mobile in October and the sent me refurbished phones and refuses to rectify the issues. 2 phones are out of warranty and third phone doesn't work. Actually all 3 phones doesn't work. Customer service is terrible and confusing. No one wants to take responsibility for their actions. I am posting it all over social media about the poor services I received from T-Mobile

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Garrison,Jen Kitty - 7 d 12 h ago

0

Are phone companies getting so bad that they don't even say thank you for being a loyal customer of 18 Reagan years anymore they're about to find out that 18 years a lot of Payback

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Dee - 132 d ago

0

I am interested in this... They took 540.45 from me and are telling me to submit another reciept after i have submitted the one they gave me.

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Anonymous - 125 d 7 h ago

I AM WITH YOU

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Anonymous - 92 d 18 h ago

They did the same to me 2x I am suing them

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