Information, reviews and public commentary for US companies

 

T-Mobile USA, Inc.

Rating
0.836822
Web
http://www.t-mobile.com
Address
12920 Se 38th St.
Bellevue, WA
98006
Phone
(425) 378-4000
Fax
(425) 378-4040
Twitter IDs
@Tmobile
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Jc - 1 d 14 h ago

Here's my next move your company will not get away with the neglagence to witch you and your company's Executive director office and company corporate headquarters legal extra has been ongoing going repetitively screwing up my monthly bills promises not keepted and driving me apsulutly insane because I have always known better and so have you now you and your company has been served by a secretary of state of California and you have not complied with the law. Now I'm going to file a motion to compel you to act I want all of my account records business subpoena not just a document subpoena your company should know the difference between those two?? I told you that I was not going to go anywhere and I ment it!!! You tried to wrap me up in red tape now you have not complied I have no records of my account issues nor any original bills mailed to my account address 57176 Juarez dr yacca valley California

As per the business subpoena services severed by a named process for services in the secretary of state for California. I'm quite sure that the judge Barbara Jonson will have no other choice but to make sure that your company compiles with this unfortunate situation and my business subpoena as well that means everything mailed to my account address not only for billing and my personal information but everything any interaction complaints with services and other issues as well as any records required to comply with this Subpoena for services such recordings of my account complaints actions taken by your company this will not be ignored by your company or I will definitely make sure that your company will receive penalties for non compliance for this business subpoena

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Melody zamir - 12 d 15 h ago

2

I am not sure if this will make a difference or not. I am making my review here, on BBB and anywhere that I can get the information out. I am also going to go the News 4 on your side. This is ridiculous how T-Mobile feels that they can steal money and get away with it. I traded my iPhone 7 in mint condition, T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

Flagged for review. 
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Jay - 11 d 9 h ago

I'm interested in knowing how they treated you because I was considering trading my IPhone X with them but not if it's a screwed deal!

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Michael A - 5 d 40 s ago

0

I can tell you.....STAY AWAY!! I just tried to chat and call ing for info on new service and I got into an argument with several online employees. Wow, I cannot believe how bad this experience was. We will never do business with them.

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Jalpeno Ciciily - 10 d 14 h ago

3

T-Mobile Needs to pay their CONTRACT....

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Glogem - 10 d 7 h ago

2

Tmobile needs to get it together I have been a Tmobile customer for a little over 15 years the past several years I have had many issues with their internet not working properly have called many times about issue and I always get the same response about having to do a reset which is BS just the other day we had a network outage in California my son called to notify Tmobile he was told by the representative that he needed to do a refresh on his phone then was disconnected he lost 5 hours of work due to no service hes an Uber driver i

General profile image

Glogem - 10 d 7 h ago

2

Tmobile needs to get it together I have been a Tmobile customer for a little over 15 years the past several years I have had many issues with their internet not working properly have called many times about issue and I always get the same response about having to do a reset which is BS just the other day we had a network outage in California my son called to notify Tmobile he was told by the representative that he needed to do a refresh on his phone then was disconnected he lost 5 hours of work due to,,, no service hes an Uber driver i

General profile image

Rap - 9 d 15 h ago

2

My daughter used my information to pay her phone bill and can't get a refund from them. They said that she has to pay it first before they will refund it. What kind of crap is th

General profile image

Brian Jones - 7 d 7 h ago

2

T-Mobile promised the DOJ in the merger with Sprint that they would not raise rates for 3 years. I now understand why my rate went up $20 so they would not be locked into what I was

General profile image

Robyn W, Jacki W - 6 d 4 h ago

3

To whom it may concern, T-Mobile's representatives are very unprofessional and does not keep their promises. On Friday November the eight I was instructed by Leo, a representative for T-Mobile. He tells me to pay $82 to setup payment arrangement and then doesn't keep his promise. None of the reps said that he did not leave any notes. They would not honor the agreement. The service has be

General profile image

Anthony Vay - 5 d 4 h ago

3

I just want to know how you have a store and they selling weed out the back. Me and my boyfriend were in there and a guy with dreads and a big chic with a shaved head smelled just like weed. My boyfriend asked and the dude said he would sell him some, the big girl said she had some and it was good. I mean they take forever on your phone 3& 4 hours but you can get weed by just asking come on man do better. If I were you I would guy that store before you have bigger problems, I will notified the

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S role vers - 4 d 8 h ago

5

uarters and the guy hung up on me and now he is not answering my calls... TMOBILE this is not excellent customer service. I called 1(hidden) the guy states his name is DAVID and I have called WELLS FARGO, asked to be transferred to someone else and he hung up on me. I am trying to report a tmobile complaint and he keeps hanging up on me.... SOMEONE PLEASE DIRECT ME IN A DIRECTION OF A PROFESSIONAL CORPORATE OFFICE MEMBER FOR TMOBILE>>>THIS FOOLISHNESS NEEDS

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Signal out - 3 d 9 h ago

4

been a customer with your business for 10 years and have been nothing but dedicated. I called into TMobile to get a replacement phone and they inform me that one of my phones does not have insurance on it but my apple watch that I purchased does. I am so confused as to how the apple watch has insurance but my phone doesn't? All of the phones that I have ever purchased has had insurance but now this one does not? They don't try to work with you at all and they argue with you all the time. When you call they don't take the time t

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Single4Ever - 3 d 10 h ago

0

T-Mobile is a joke!!!!!!!!!!! They have representatives that don't want to help with any questions or concerns. They don't try to credit you for any mistakes that they made. I have been a customer with your business for 10 years and have been nothing but dedicated. I called into TMobile to get a replacement phone and they inform me that one of my phones does not have insurance on it but my apple watch that I purchased does. I am so confused as to how the apple watch has insurance but my phone doesn't? All of the phones that I have ever purchased has had insurance but now this one does not? They don't try to work with you at all and they argue with you all the time. When you call they don't take the time to even hear you out!!!! I have paid TMobile thousands of dollars just to be frustrated every single time I have to call them.

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S Rivers - 4 d 10 h ago

0

I just called the headquarters and the guy hung up on me and now he is not answering my calls... TMOBILE this is not excellent customer service. I called 1(hidden) the guy states his name is DAVID and I have called WELLS FARGO, asked to be transferred to someone else and he hung up on me. I am trying to report a tmobile complaint and he keeps hanging up on me.... SOMEONE PLEASE DIRECT ME IN A DIRECTION OF A PROFESSIONAL CORPORATE OFFICE MEMBER FOR TMOBILE>>>THIS FOOLISHNESS NEEDS TO BE ADDRESSED AND STOPPED IMMEDIATELY.

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Anthony and Vay - 5 d 6 h ago

I just want to know how you have a store and they selling weed out the back. Me and my boyfriend were in there and a guy with dreads and a big chic with a shaved head smelled just like weed. My boyfriend asked and the dude said he would sell him some, the big girl said she had some and it was good. I mean they take forever on your phone 3& 4 hours but you can get weed by just asking come on man do better. If I were you I would guy that store before you have bigger problems, I will notified the southern pines police of what I saw and smelled on them both. And the phone is still having issues

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Melody zamir - 12 d 15 h ago

2

I am not sure if this will make a difference or not. I am making my review here, on BBB and anywhere that I can get the information out. I am also going to go the News 4 on your side. This is ridiculous how T-Mobile feels that they can steal money and get away with it. I traded my iPhone 7 in mint condition, T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

Flagged for review. 
General profile image

Jay - 11 d 9 h ago

I'm interested in knowing how they treated you because I was considering trading my IPhone X with them but not if it's a screwed deal!

General profile image

Michael A - 5 d 40 s ago

0

I can tell you.....STAY AWAY!! I just tried to chat and call ing for info on new service and I got into an argument with several online employees. Wow, I cannot believe how bad this experience was. We will never do business with them.

General profile image

Jalpeno Ciciily - 10 d 14 h ago

3

T-Mobile Needs to pay their CONTRACT....

General profile image

Glogem - 10 d 7 h ago

2

Tmobile needs to get it together I have been a Tmobile customer for a little over 15 years the past several years I have had many issues with their internet not working properly have called many times about issue and I always get the same response about having to do a reset which is BS just the other day we had a network outage in California my son called to notify Tmobile he was told by the representative that he needed to do a refresh on his phone then was disconnected he lost 5 hours of work due to no service hes an Uber driver i

General profile image

Glogem - 10 d 7 h ago

2

Tmobile needs to get it together I have been a Tmobile customer for a little over 15 years the past several years I have had many issues with their internet not working properly have called many times about issue and I always get the same response about having to do a reset which is BS just the other day we had a network outage in California my son called to notify Tmobile he was told by the representative that he needed to do a refresh on his phone then was disconnected he lost 5 hours of work due to,,, no service hes an Uber driver i

General profile image

Rap - 9 d 15 h ago

2

My daughter used my information to pay her phone bill and can't get a refund from them. They said that she has to pay it first before they will refund it. What kind of crap is th

General profile image

Brian Jones - 7 d 7 h ago

2

T-Mobile promised the DOJ in the merger with Sprint that they would not raise rates for 3 years. I now understand why my rate went up $20 so they would not be locked into what I was

General profile image

Robyn W, Jacki W - 6 d 4 h ago

3

To whom it may concern, T-Mobile's representatives are very unprofessional and does not keep their promises. On Friday November the eight I was instructed by Leo, a representative for T-Mobile. He tells me to pay $82 to setup payment arrangement and then doesn't keep his promise. None of the reps said that he did not leave any notes. They would not honor the agreement. The service has be

General profile image

Anthony Vay - 5 d 4 h ago

3

I just want to know how you have a store and they selling weed out the back. Me and my boyfriend were in there and a guy with dreads and a big chic with a shaved head smelled just like weed. My boyfriend asked and the dude said he would sell him some, the big girl said she had some and it was good. I mean they take forever on your phone 3& 4 hours but you can get weed by just asking come on man do better. If I were you I would guy that store before you have bigger problems, I will notified the

General profile image

S role vers - 4 d 8 h ago

5

uarters and the guy hung up on me and now he is not answering my calls... TMOBILE this is not excellent customer service. I called 1(hidden) the guy states his name is DAVID and I have called WELLS FARGO, asked to be transferred to someone else and he hung up on me. I am trying to report a tmobile complaint and he keeps hanging up on me.... SOMEONE PLEASE DIRECT ME IN A DIRECTION OF A PROFESSIONAL CORPORATE OFFICE MEMBER FOR TMOBILE>>>THIS FOOLISHNESS NEEDS

General profile image

Signal out - 3 d 9 h ago

4

been a customer with your business for 10 years and have been nothing but dedicated. I called into TMobile to get a replacement phone and they inform me that one of my phones does not have insurance on it but my apple watch that I purchased does. I am so confused as to how the apple watch has insurance but my phone doesn't? All of the phones that I have ever purchased has had insurance but now this one does not? They don't try to work with you at all and they argue with you all the time. When you call they don't take the time t

General profile image

Robyn W, Jacki W. - 6 d 4 h ago

0

To whom it may concern, T-Mobile's representatives are very unprofessional and does not keep their promises. On Friday November the eight I was instructed by Leo, a representative for T-Mobile. He tells me to pay $82 to setup payment arrangement and then doesn't keep his promise. None of the reps said that he did not leave any notes. They would not honor the agreement. The service has been horrible, the reps are horrible. They need more training and ethical training. I am porting my number over as soon as possible!!

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Brian - 7 d 7 h ago

3

T-Mobile promised the DOJ in the merger with Sprint that they would not raise rates for 3 years. I now understand why my rate went up $20 so they would not be locked into what I was paying.

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Courtney - 10 d 5 h ago

0

My daughter used my information to pay her phone bill and can't get a refund from them. They said that she has to pay it first before they will refund it. What kind of crap is that?

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Anonymous - 10 d ago

Help your daughter out.

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Glogem - 10 d 8 h ago

Tmobile needs to get it together I have been a Tmobile customer for a little over 15 years the past several years I have had many issues with their internet not working properly have called many times about issue and I always get the same response about having to do a reset which is BS just the other day we had a network outage in California my son called to notify Tmobile he was told by the representative that he needed to do a refresh on his phone then was disconnected he lost 5 hours of work due to no service hes an Uber driver it took tmobile several hours to resolve the issue with the outage which was super annoying we pay our outrageous phone bill every month Tmobile you need to provide better service to us loyal customers

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Melody zamir - 12 d 15 h ago

2

I am not sure if this will make a difference or not. I am making my review here, on BBB and anywhere that I can get the information out. I am also going to go the News 4 on your side. This is ridiculous how T-Mobile feels that they can steal money and get away with it. I traded my iPhone 7 in mint condition, T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_' T-Mobile'H'E'A'D'Q'U'A'R'E'T'R'S'_'P'H'O'N'E'_'N'U'M'B'E'R'_'+'1'-'8'-'5'-'5'-'4'-'8'-'5'-'0'4'-'0'7'_'

Flagged for review. 
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Jay - 11 d 9 h ago

I'm interested in knowing how they treated you because I was considering trading my IPhone X with them but not if it's a screwed deal!

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Michael A - 5 d 40 s ago

0

I can tell you.....STAY AWAY!! I just tried to chat and call ing for info on new service and I got into an argument with several online employees. Wow, I cannot believe how bad this experience was. We will never do business with them.

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Jalpeno Ciciily - 10 d 14 h ago

3

T-Mobile Needs to pay their CONTRACT....

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Glogem - 10 d 7 h ago

2

Tmobile needs to get it together I have been a Tmobile customer for a little over 15 years the past several years I have had many issues with their internet not working properly have called many times about issue and I always get the same response about having to do a reset which is BS just the other day we had a network outage in California my son called to notify Tmobile he was told by the representative that he needed to do a refresh on his phone then was disconnected he lost 5 hours of work due to no service hes an Uber driver i

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Glogem - 10 d 7 h ago

2

Tmobile needs to get it together I have been a Tmobile customer for a little over 15 years the past several years I have had many issues with their internet not working properly have called many times about issue and I always get the same response about having to do a reset which is BS just the other day we had a network outage in California my son called to notify Tmobile he was told by the representative that he needed to do a refresh on his phone then was disconnected he lost 5 hours of work due to,,, no service hes an Uber driver i

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Rap - 9 d 15 h ago

2

My daughter used my information to pay her phone bill and can't get a refund from them. They said that she has to pay it first before they will refund it. What kind of crap is th

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Brian Jones - 7 d 7 h ago

2

T-Mobile promised the DOJ in the merger with Sprint that they would not raise rates for 3 years. I now understand why my rate went up $20 so they would not be locked into what I was

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Robyn W, Jacki W - 6 d 4 h ago

3

To whom it may concern, T-Mobile's representatives are very unprofessional and does not keep their promises. On Friday November the eight I was instructed by Leo, a representative for T-Mobile. He tells me to pay $82 to setup payment arrangement and then doesn't keep his promise. None of the reps said that he did not leave any notes. They would not honor the agreement. The service has be

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Anthony Vay - 5 d 4 h ago

3

I just want to know how you have a store and they selling weed out the back. Me and my boyfriend were in there and a guy with dreads and a big chic with a shaved head smelled just like weed. My boyfriend asked and the dude said he would sell him some, the big girl said she had some and it was good. I mean they take forever on your phone 3& 4 hours but you can get weed by just asking come on man do better. If I were you I would guy that store before you have bigger problems, I will notified the

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S role vers - 4 d 8 h ago

5

uarters and the guy hung up on me and now he is not answering my calls... TMOBILE this is not excellent customer service. I called 1(hidden) the guy states his name is DAVID and I have called WELLS FARGO, asked to be transferred to someone else and he hung up on me. I am trying to report a tmobile complaint and he keeps hanging up on me.... SOMEONE PLEASE DIRECT ME IN A DIRECTION OF A PROFESSIONAL CORPORATE OFFICE MEMBER FOR TMOBILE>>>THIS FOOLISHNESS NEEDS

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Signal out - 3 d 9 h ago

4

been a customer with your business for 10 years and have been nothing but dedicated. I called into TMobile to get a replacement phone and they inform me that one of my phones does not have insurance on it but my apple watch that I purchased does. I am so confused as to how the apple watch has insurance but my phone doesn't? All of the phones that I have ever purchased has had insurance but now this one does not? They don't try to work with you at all and they argue with you all the time. When you call they don't take the time t

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Mark - 11 d 7 h ago

0

T-Mobile Needs to pay their CONTRACTORS

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Melody zamir - 13 d 4 h ago

I think it very unfair that you eliminate Federal employees from your 50% off deal

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