Information, reviews and public commentary for US companies


Toyota Motor Sales, U.S.A., Inc.

Lexus, Scion
19001 S. Western Ave
Torrance, CA
(310) 468-4000
Twitter IDs
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Anonymous - 4 h 17 m ago


I have owned Toyota Avalons since 2005. I am very disappointed that Toyota has eliminated the driver's seat cushion extension in the 2019 Toyota Limited. Because the car no longer has this feature, I cannot purchase another Avalon. What a shame! I love the car, but need the longer seat.

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POd Lady - 253 d 18 h ago


Can someone here post the exact address of Toyota headquarters to put on a lawsuit. I need to sue them over not paying for an extended warranty repair.

Toyotas are either crap cars or I got a lemon.

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Disgusted Toyota owner - 253 d 12 h ago

Toyota Corporate Headquarters Corporate Office Address: 19001 S. Western Ave Torrance, CA 90501 United States. Toyota Corporate Headquarters Corporate Office Phone Number: 1(hidden).

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POd Lady - 226 d ago


Thanks but Is there an address in Georgia?

I need a Georgia address for claims court in Georgia. According to what I have read they don't let you sue a corporation that is not in your state.

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akop - 209 d 5 h ago

My letter was returned--unable to deliver to this address--what's with this.

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Floyd Artrip - 25 d 20 s ago


I have remailed to this address and had the letter returned three times! I tried 90509, then 90501 and finally 90509 again. All came back. Does anyone have a new address?

I have had excellent experience until now with the address issue.

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Pierre - 17 d 7 h ago

Just Purchased a 2019 Sienna and it was loosing oil. And the dealer made it clear to me that all he has to do is fix it and that if I wanted anything else done I would loose my Sales tax that I spent on the vehicle. People need to do extensive research before buy from Signature Toyota because they do not care about anything else once they get your money. And forget about corporate because you are just going to be redirected to the dealer. They as dishonest as it gets and their vehicles are faulty.

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D. T. - 12 d ago


@ POd Lady -

Don't waste your money and time suing a corporation.

Sue the CEO of the corporation for everything he/she has.

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Chicago Bob - 12 d 5 h ago


my 2006 toyota has 299.999 on the odometer and that was a week ago!

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Pastor - 17 d 7 h ago


Please start posting on the different social media

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Kevin Wong - 25 d 8 h ago


I got the New 2018 Toyota Sienna at Nov, 2018.

3/24/19, we found out that the WS was cracked. we don't see and feel any chips or damaged from outside surface of WS but it is cracked. Outside surface is so smooth.

There is no reason that it will be cracked without any chip damaged by rock. My wife is so worry that the WS will be cracked into two pieces without any damaged. It is strange that it cracked by itself.

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Joy - 28 d ago


Last year a dealer in Petaluma, Ca. had a neat tent attached to a vechicle which we loved/

This year, a sales person told that does not exist?

Does it.

If not it should be.

Joy Bennett

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Kimberly Chavez - 29 d 6 h ago


Hi my name is Kimberly we been without a car for a long time and we been walking looking for a job and just wondering if you are given a free car but if have any questions call me my number is (hidden) and we are moving to Chicago that way we are moving and we also going to be traveling Kimberly

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Kimberly Chavez - 29 d 6 h ago


Hi my name is Kim do you give away a free car we don't have a car and we been with out a car for a long time and we been walking to find a job so call me if you have any questions call me Kim

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Rob S. - 31 d 7 h ago


I am horrified by the way Toyota is disconnected from a service point of view. We have moved from California to Hawaii and the dealer here in Maui tells me: a) they can't see our records be cause it does not use the same system and b) the warranty on our Toyota battery may not get honored. What? Are you kidding?

PLEASE HELP!!!!!!!!!

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Bob Levy - 44 d 5 h ago


I purchased a 2019 Toyota Camry Hybrid XLE in July 2018.This is the 7th Toyota I have owned and I also have a Highlander Limited.

My concern is that I was not truthfully informed about the Entire System in my Camry. It is the worst App program I have ever encountered and I was told that it could be upgraded to Apple CarPlay, which I have since learned is NOT true.

The Apps are terrible. The Scout GPS is the worst I have ever seen and have the time won't even connect to my phone.

Toyota changed the App suite to Apple CarPlay for 2019 because they realized how bad Entune 3,0 was.

Honestly feel Toyota should find a way to upgrade the 2018 App suite to Apple CarPlay at no cost to their customers.

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Anonymous - 49 d 4 h ago



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Gomez, Pedro - 65 d 18 h ago



My inquiry today is for the Toyota company as a whole, as well as Central Florida Toyota. The level of service that I am being treated with, and have been for the time my case began in late December, is appalling and outright wrong. I had an extremely scary incident in my 2016 Prius caused by Toyota and their lack of attention to detail that left me scared for my life on one of the busiest, if not the busiest, freeways in Central Florida. Since day one, no one at Toyota or Central Florida Toyota have shown me that they cared what happened to me or my well being. Actually, both Toyota and Central Florida Toyota have been showing me the complete opposite of my previous statement, and I now see the true nature of Toyota and how they feel about their customers. I am a disabled veteran and was left with no means of transportation; I was forced to return the rental on my birthday of all days. It is now the 13th of February, and I have been left out of the loop with any information or updates on my case(Toyota have never contacted me) and always get the run around when I call to try and figure anything out, since December! Toyota and Central Florida Toyota have shown me that not only do they not care about their customers, they also do not not care for disabled veterans and our well being. This utter disrespect and disregard for me from Toyota and Central Florida Toyota is unacceptable and I will not stay quiet about my experience and will be letting everyone I can know what I am going through. Good day.

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Anonymous - 84 d ago


WORST EXPERIENCE EVER. FALSE ADVERTISING. 1 start is way too much for this place and the sales guy Tyler and Manager Bobby Mr Big shot. First call in the morning to offer me a price way off from a deal from a different Toyota dealership. once I told him the price, of course he told me he will beat that number for something even better. I told him to send me a picture of that truck he was talking about, which he did right away. I did get the picture of a different model from the one the other place were offering and a good reason for me to go to Hollywood instead of Sunrise. when I got to Toyota Hollywood they took me to test drive the truck. when we got to the truck of course it was a different truck. I asked the sales person why this truck and not the one from the picture the had send me? his answer. well if you want the one from the picture is going to be more money. SERIOUSLY?????? What kind of joke this place is? I was very clear from the beginning to show me the truck available for that price. I find this very unprofessional, illegal, unethical and very disrespectful with the people to do this kind of games. if they try to do this with new customers, that already says what kind of business they are and what kind of things they could do to customers. please be very carefully with this dealership.

just to finish my really bad experience at this place. when a told the sales person what they did was wrong, he had the courage of telling me that if he gives me a better price, he will gain my business. I was thinking. they screw up and maybe they will give me a better deal after all. so he it comes Bobby the manager kind of arrogant to give me a attitude that they are the number one dealership for Toyota and the price I am getting is not true and they are lying to me. good luck with this kind of attitude and the false advertising. also looking to see If I can file a claim with the better business bureau of Florida for false advertising.

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Walt V - 87 d 43 s ago


Trying to send them an email from their site for over 6 weeks. Their site does not work drop down menue for your state can not select anythin from. It is blank.

Can not find any email addresses on line

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mihyun perdue - 123 d 40 m ago


I was in toyota Duluth GA for a regular maintenance service. Many people walked in while I was checking in 5:30ish. By 8pm finally someone came and checked if I needed anything. Come to find out service department was closed at 7 and everyone left without contacting me. Walking around to garage and check in desk to find my key and car so that I can leave. I was very upset but told that employee I know it's not his fault or didn't blame no one because how busy it was. but later when I tried to leave, the existing way was blocked by their cars. So I had to come in again to ask for help. After 5 or 6 times of calling out "Excuse me" the loudest one got someone's attention. The manager who previously helped me came and I told him that the exit is blocked by cars. Then another manager popped out correcting my attitude saying it was disrespectful. He said there is no child here so I shouldn't yell, and I disrespected them, and he doesn't care why I am even there. He even had final stroke of comment. I Cannot believe this situation and that this kind of manager is working in a toyota dealership. This manager should have corrected their bad services first before correcting customers reaction. All customers and corporation should know about this management skill and I hope this manager gets a better education from the company or else it's clear he'll cause more issues.

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WAFIK TADROS - 133 d 20 h ago


Toyota HIGHLANDE 2017 Below is a summary of your most recent email message received and our response. We appreciate the continued opportunity to be of service to you. Subject Toyota HIGHLANDE 2017 Response By Email (Robert A.) (12/06/2018 10:23 AM) Dear Mr. Tadros: Thank you for contacting Toyota Motor Sales, U.S.A., Inc. We have confirmed that your concerns were reviewed appropriately with a representative and you were provided with Toyota's position on 12/03/2018. Your email has been documented at our National Headquarters. If we can be of further assistance, please feel free to contact us. Sincerely, Rob A. Toyota Customer Experience Center Customer By CSS Web (Wafik Tadros) (12/03/2018 12:17 AM) I bought Toyota highlander 2017 but after 30,000 miles the check engine sign Lit up. I went to the Toyota dealership and don't give me a reason. But they made reset and they said after 100 miles will show up again then bring it bake to us to see what is going on and I on 11/30/2018 did that But at the end of the day they did not know anything about the reason. We will waiting until Monday to bring in specialized Eng. and I asked them how to go home and they said go rented acre by yourself. Now I have a question for you. It is logic to buy a new car and after 30,000 miles go for repair or this is industrial defect. And also it is logic the Toyota dealership says go rent a car by yourself. And I'm sorry if there are mistakes in the grammar writing because my English is second language. WAFIK TADROS (hidden) (hidden) Question Reference # (hidden)00 Date Created: 12/03/2018 12:17 AM PST Date Last Updated: 12/06/2018 10:23 AM PST Status: Response Sent Note: Until this moment, the problem has not been solved it. But I will be honest with you, the dealership TOYOTA call me and give me temporary car until the completion of work or find the reason. They said the old rent you pay half of it and TOYOTA will pay the other half! Thank you.

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Steve Britt - 142 d 45 m ago


Vann york Toyota in high point,north Carolina just released a death trap to me.

Brake pedal goes straight to the floor will not stop the truck.

Steering is just as bad(after their alignment)sticks in long corners and will not recenter,wonders all over the road.

If this is what Toyota represents,ill trade for a Chevy...

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Anonymous - 170 d 17 h ago


Toyota David Wilson in las vegas are liars and crooks

Dont waste your money or time dealing with these incompetent unprofessional and extortionists people. They will lie lie lie

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Forrest Monahan - 172 d 6 h ago

I am having problems with my headlights on my 2008 Toyota Avalon They go off at will at night when I am driving I understand that I am not alone with this problem. Why is there not a recall this on this dangerous problem? Guess who I will sue if I have a serious accident caused by this serious problem?

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