I worked for toyota in Fremont, CA for 2 months as a Sales Rep. In those 2 months, I not only managed to be the top sales person, but I also earned incentives for selling certain cars. I believe the term used is "spin cards." I've spoken with both the human resources manager, my direct managers, and the person in charge of activating the spin id, but I have yet to receive any follow-up or updates. I think that this is an unfair practice and I think that the Department of Labor will be more than interested to investigate how many times Toyota has failed to deliver on its promises to its employees (both past and present).
I put a comment on this website a week ago. A very negative comment about Toyota and how their company is run. I least my Toyota Highlander at Island Toyota in Staten Island New York. The Highlander accelerates on its own when the car is coming to a stop at the engine webs up in the whole thing leaps forward. I have been in and out of service and I can't find the problem they had my car for a week in March and we can April the whole month of May and we can June for a week and July and another week in August and several times after that. They never found my problem and I don't care if they do telling me it's Driver error. Well if it was driver error why did you keep my car for a month. The lemon law in New York says that if you have a car that's been back to the dealership for over 30 days it is covered by the lemon law. And yet Toyota will do nothing for me and one would think that after reading my comments that I have posted on their website someone would get in touch with me. Well no one has and the reason I guess it's Toyota really doesn't care about your safety it only cares about the bottom line and will do nothing for the customer. One with the customer loyalty would be the first thing on their mind. So if anybody at Toyota Headquarters cares maybe they will pick up the phone and talk to me
Dennis -- Toyota has had a problem with accelerating by itself with the Lexus. A family was killed test driving a Lexus in San Diego several years ago. Cost Toyota a lot of money, and they had a huge recall on their cars. If the car is accelerating by itself -- please don't drive it -- talk to an attorney. It's unsafe.
When I purchased my 2016 Toyota 4Runner, I purchased a GAP policy along with four other warranties. The Toyota was totaled 12-28-2017, and my insurance, State Farm, paid the note on 1-26-2018 leaving a balance of $1,588.68. To date Toyota SE Finance has added late charges and interest and total is now $1,752.95. The GAP form to obtain GAP Benefits states that the pro rated refund on other warranties that I paid will be sent to lender, & note paid with my money. This means the GAP COVERAGE IS A SCAM & is primarily owned by Toyota Dealers who collect $795 for the GAP coverage & never pay anything. I foresee a HUGH CLASS ACTION LAWSUIT on the horizon.
I will never buy another toyota not because of my 12 year old corrlla that is not the problem it is stone montian service department. Minor problem two weeks later still not fixed. Noone ever calls back. Had to go to dealershiip to get answers. First go around picked up not complettly fixed had to go to management. Another week still not fixed they also chatged for unotherized work that had nothing to do with what is to be fixed. Coperate is not doing their due diligence. Sounds like the whole company needs restructure from top to bottom!
Same thing is happening to my mom in Springfield Toyota in Virginia so what do we need to do
U r thieves! How come after sending to 30 people I had no access to go through? Trying to make a fool of us? Now I'm visiting each n every person that I sent letting them its a scam.. Nonsense!!
I am writing about your WHATSAPP advertisement/promotion on the 99th anniversary of Toyota establishment on this link: http://prizewin.site/toyota/ Is this a legitimate ad from toyota or is a phony? After you forwarded 30 contacts you have no access to click the last instruction in the entry.
You have a lot of nerve to publish a commercial...on super bowl ...and leave African Americans out of that commercial...and Say we all can win together....so If that's how you want to win..you can Without African American Dollars...this smells like BOYCOTT.....
Why Do you guys leave African Americans out....you don't need there money....Ok...that's how you want it ok...
Boycott Commercial...leaving African Americans out...we all can win..ok...without African American dollars
Who published that Commercial....
Rene A Gagnon
I didn't buy a Toyota, but I Bought from a Toyota dealer, and if this is how they are....ill never buy from a Toyota dealer , much less a Toyota EVER!!
This dealer Lies, is deceptive and are thieves....I can prove it!!! look at the pics. I called from out of state on a car they had, I asked them to be honest about the condition. Josh was my sales man ... they said it looks good, has normal wear but over all is nice. it had a coolant issue, but they replaced a hose. I said check the a/c, he did and said it worked. I got a bad feeling about the car so looked into their service dept for repair records. It had a battery replaced, noted unknown electrical issues and coolant was added (no hose). I was scared of the car, asked josh about it he said "well we put a hose on the car but didn't charge it to the deal" so I said great, what hose was it and please write down the part number, he said "no we arnt going to do that, but his MNGR J.D. said it was done and he had no reason to lie, sooo I asked JD and he said no! " he dosent know anything about that car and why would he...hes a new car MNGR." JOSH GOT COUGHT IN A LIE. I finally got in touch with the used car Mngr Mike? or Mark? and he said no, just a hose clamp was replaced, along with a battery and that solved the electrical issues, but he would have the service department inspect the car for me again to make me feel beter and came back and said all looks good, tires are a little old and the muffler is a little rusty and sent me a picture of the car on a rack. I felt good and completed the sale. I had a transport company pick up the car for me a few days later. When I got the car, THE CHECK ENGINE LIGHT WAS ON, THE FRONT BUMPER WAS CRACKED, THE FRONT MARKER LIGHTS DONT WORK, THE HORN DOSENT WORK, THE TAG LIGHTS DONT WORK, THE RADIO DOSENT WORK, THE SEAT DOSENT WORK , THE DOOR LOCKS DONT WORK, LCD DASH IS BROKEN, ONLY 1 WINDSHIELD WIPER WORKS, THE TRIM WAS OFF THE SEAT AND THROWN UNDER THE DRIVERS SEAT, THE TRIM WAS REMOVED FROM AROUND THE BATTERY AND THROWN IN THE TRUNK. ****BUT MOST OF ALL I PAID 404.60 IN TAXES, 199. DOC FEE AND 150 TITLE FEE/ELEC REGISTRATION, AND WHEN THE TITLE GOT TO MY TAX OFFICE.... IT CAME WITH A CHECK FOR $33. MY 404.60 TAX MONEY HAS DISAPEARED ALONG WITH $117 OF MY REGISTRATION FEES....ALL OF WITCH I WILL HAVE TO PAY ALL OVER AGAIN TO GET MY TITLE AND PLATES. Amy at Carver said it went to the state of Indiana (but they didn't register it there) Texas says it should have come there.....I paid my taxes and CARVER STOLE FROM ME...PROOF IS IN THE PICTURE!! THEY LIED ABOUT THE CONDITION OF THE CAR, THEY WERE COMPLETLY DECEPTIVE AND NOW THEY HAVE $521.60 OF MY MONEY THAT I WILL HAVE TO PAY AGAIN. OH THEN AMY SAID ALL THE DAMAGE WAS DONE DURRING THE TRANSPORT OF THE CAR, SO I CONTACTED HIM, HE LAUGHED....HE SAID "I THOUGHT YOU KNEW ABOUT ITS CONDITION, BUT I TAKE PICS OF ALL MY LOADS BEFORE I HAUL THEM FOR INSURANCE REASONS, I STILL HAVE THE PICS OF YOUR CAR IN THEIR LOT BEFORE I LEFT....LET ME SEND THEM TO YOU." SURE ENOUGH HE DID......LOL HERE ARE SOME PICS....I WILL LOAD MORE TOMARROW. IF YOU HAVE DRIVEN THIS PAR, PLEASE REACH OUT TO ME, I FEEL LIKE AT THIS POINT......I HAVE A SOLID CRIMINAL CASE AGAINST THEM......BUT MAYBE A DISEPTIVE TRADES LAWSIUT OR EVEN THEFT BY DESEPTION.
Just for the record.....This was Carver Toyota of Columbus IN.
I have a 2016 sienna van. Bought it from Rudy Luther Toyota at Golden Valley right by high way 394 for the first 2 month and the fuel door won't even close. I called the sales person and ask him about the problem but all he say is just use the w-40 to spray on to the lock then it should pop back out and I should bee a npe to close the fuel door. I tried it and it still not working, I can't close the fuel door . I give them another called and this time I actually talk to a mechanic that's actually a supervisor and he all he's saying is that it should pop out on it's own. It's been a freaken year already and I still can't close the fuel door. Every time that I called Rudy Luther Toyota about the fuel door they just hang up on me and act like no one called. I have relatives and I talk to them about the situation and they also say that it suppose to be Toyota's responsibility to get it fix but instead they ignored it. I am very disappointed at Toyota for how they trained their employees and how the receptionist respond to my calls.
I was on an accident and took my car to CITYWORLD TOYOTA SERVICE DEPT. FOR BODY WORK WHEN I PICKUP MY CAR IT WAS INCOMPLETE AND I BROUGHT IT BACK ON SATURDAY THE MANAGER ROMIL JOSE DID NOT DO PROTOCOL NEVER LOOK TO SEE IF MY CAR WAS REPAIRED PROPERLY I CALL 18 TIMES M HIS RECEPTIONISTS KEPT TRANFERING MY CALLS TO ANY SERVICE WRITER AND WHEN MY CALLS TRAGERED BACK TO RECEPTION DESK THEY HANGUP ON ME THESE GORLS HAVE NO PROFESSIONALISM....SO NOW I WENT BACK BECAUSE MY RENTAL WAS UP PROGRESSIVE INSURANCE ONLY ALLOWED 30 DAYS AND AS IN DRIVING INTO THE SERVICE DEPT THE MANAHET RPMIL STARTS YELLING OUT "I DON'T LIKE YOU YOU CALLED ANOTHER MANAGER AND COMPLAIN ABOUT MY SERVICE O HAD PAYROLL AND EVEN MY WIFE TRY Calling me I don't answer her calls either this manager needs training on how to respond to customers I've been a customer got 18yrs I'm in excellent standings with TOYOTA I PAID 500.00 DOLLARS DEDUCTIBLE FOR IN COMPLETE WORK AND THE MANAGER WAS ONLY CONCERNED THAT I GIVE A GOOD REPORT ON THE SURVEY now my car is still incomplete I don't feel comfortable with this service dept and being yelled at and EMBARRASMENT in front of workers n customers
the worst company. talked to an emplyee in their customer retention center by the name of wendy. the lady was rude, arrogant,condecending. refused to get me in contact with her supervisor, refused to provide me with the corportae information.
now i am getting the runaround at corporate. despite that my 1 year old highlander lim is not working reliable and guzzles gas as a tank, they treat you horrible. will take an attorney and never ever buy toyota or any of their subbrands again
Toyota says they care about your safety well apparently they don't I leased a 2017 highlander December 2016 The vehicle suffers from unintentional acceleration it has been in service month after month after month and I can't find the problem they even had my car for the whole month of May and two weeks in June and they gave it back to me saying nothing was wrong . The dealership will do nothing for me and headquarters keep saying that there is nothing wrong with the vehicle. People are afraid to drive with me. When it happens people think I'm a terrorist trying to run them over. So before you buy or lease from Toyota thing twice they don't stand behind their product and really don't care about your safety. Check online and you'll see They try to cover up everything
I m retailer consumer
We sell new version of toyota car designs.
My cell 1(hidden)
I have the 2018 CHR and notice that when it gets cold the car vibrate uncontrollably...this was first noticed on 01/05/18..
The car was in the driveway during the snow storm of 01/04/18...after clearing the car from the snow, we started driving and notice that the car was shaking a bit...
I checked if there was any snow along the wheel well but to my surprise there was none..Since the car was not driven, there was no accumulative snow in the wheel well....I tried driving it again today(01/07) and the issue still persist...this seems to be deeper then the snow...
I believe, that there maybe a possible Manufacturing Defect which is affecting its performance..the car has on 3025 miles and was purchase in October....It is only used to go back and forth to work
I went to the Stone Mountain Toyota at 4400 US Highway 78, Lilburn, GA-30047 branch and asked to fix for oil leak on Aug 12, 2017, they charged me $984.12 for the fix. But the oil was still leaking, I went to refix the leak and they again charged me $380.24 for the leak when I came back, leak still exists. I called them and went back again and they don't care to fix this issue. The service at this place is worst and poor customer service.
On January 2 I recently attempted to buy a new Toyota XLE during the December 22 - January 2. Talk about a fiasco. It was a classic runaround from the outset. First I was told that if I opted to use the 60 month zero % interest financing I couldn't get the $500.00 rebate. I was then told if I took the rebate I would have to finance at 0.9 % for 72 months. After I told the salesman that wasn't what the ad said, I was then told I would have to buy from the dealers inventory. After setting him straight on that part of the ad I thought we had a deal. There were other runarounds that we straightened out and I finally gave him a deposit. I was then told that the nearest XLE that I wanted was 200 miles away. I said that was fine. I was then told that it might have to be ordered from the factory. I said that was okay and I wasn't in a big hurry. On January 4 I received a message and was told that Toyota dropped that plan and I would have to use the 72 month finance plan. Unbelievable! I contacted a friend if mine that used to own a Toyota dealership and told him my story. He said that on that type of sale the dealership had to deliver the car during the sale dates. Why in the heck wasn't I told this right away? Why play games to get a sale? The salesman knew that I didn't need a car, I simply wanted a new one. Dealers like SUNNYSIDE Toyota give the industry a bad name.