Information, reviews and public commentary for US companies

 

Trane Residential Systems

Rating
0.714286
Web
www.trane.com
Address
4811 Zero St
Fort Smith, AR
72903-6932
County
Sebastian
Contact
Mike Mc Ferran
Role
Plant Mgr
Phone
(479) 646-5511
Fax
(479) 646-7121
Annual Sales Est
$295,800,000
Employees
850
SIC Code
3585
General profile image

Terry D. - 1 y 63 d ago

0

Will never purchase another Trane product after the way my warranty work has (NOT) been handled. Still waiting on parts and repair after 10 days.

General profile image

Jon Dough - 214 d 19 h ago

1

I hope you have a resolution soon. Been waiting for over 3 months!

General profile image

Terry B - 14 d 27 m ago

0

I've been waiting for 7 months for one simple credit memo!!!!!!!!!

General profile image

carole shaffer - 120 d 5 h ago

1

I had 2 Trane's for my home. The 1st one went totally out after 5 years. Had to be replaced and home warranty put in an Anderson. The main one that services home goes out every year with capacitor or something, at the hottest time of the year....I have a low expectation of Trane's

General profile image

Nikki B - 183 d 6 h ago

0

I am at my wits end with your company in fact I am disgusted. I find your (collectively) lack of urgency, professionalism, and customer service (as it relates to finding a solution to this issue) to be monstrous! My unit has been a nightmare since the day it was installed. Every year there is something wrong that requires service and every year we are forced to kick out money on a clearly defected heat pump that needs to be replaced. I don't understand what the problem is, if Trane replaces it (which they need to do) it's at no cost to them. As I explained earlier, my husband is a 100% disabled veteran and it's wonderful to see that your company takes this issue in a carefree manner. We are not asking for much, and your customer service reps that I have spoken to are remarkable but we need this fixed and we need this fixed NOW! I just kicked out money to have it fixed LAST TUESDAY and the system is broken AGAIN as of last night!!! I have an open complaint and your company is dragging their proverbial asses to assess and fix this problem. Every time a tech comes out to the home, they have to jerry rig the circuit board board on the heat pump because they say it's defected!! I need this problem addressed ASAP!! I will NEVER and I do stress NEVER buy this horrible equipment EVER again!!

General profile image

jabishop54 - 1 y ago

2

Bought 2 units the fall of 2010 one unit has been leaking Freon from early on and since it was a small leak Freon was just added over the years until this fall when the leak was discovered in the coil area. When my heating and cooling dealer contacted Trane they said they would look into it. We sent them all our paperwork, receipts, sale slip, etc. It had a 10 year warranty but since we didn't register it the first 60 days it only has a 5 year on the coil unit! So I got a phone call from the Trane consumer hotline person today saying since it was past the warranty they couldn't help! So I'm out a coil, labor and Freon and they're out nothing! Trane is not a brand I'll ever buy again!!!

General profile image

Jon Dough - 214 d 19 h ago

1

Oh, this is just a drop in the bucket on their so called "Customer Service" ... similar situation in that they just keep dragging their feet on an obvious resolution to a problem.

Other Reviews & Comments

LA Fitness
Anonymous total scam..charge for last month and don't get it..hire su ... 

Dell Computer
Drula Fields I have spent numerous hours and phone calls on the system w ... 

Public Storage
Michelle, please contact me email enclosed Hi Paul my son Donald Nasgowitz would like to be part of th ... 

TGI Friday's
John & Wendy Kelloway On Saturday, November 17th we attended your TGIF Opry Mills ... 

Petsmart
Tammy Taylor I am at the Petsmart in Richmond, Texas and they are out of ... 

Subway
Teonie My name is teonie smith.i didnt get my free coupons.due to  ... 

Costco
Susan Need a Costco in the Columbiana- Boardman-Youngstown Ohio a ... 

Ace Hardware
Mr. Joe Frogg Gentle(wo)men, Your employee's at Store # 14359 (Holy Hill, ... 

Amazon
realcapitalinvestment8@gmail.com Apply now and be free from debt.

Circle K Stores Inc
realcapitalinvestment8@gmail.com Secured loans.

Autozone
realcapitalinvestment8@gmail.com Legitimate loans.

Wal-Mart Stores, Inc.
Anonymous ;;;;;;

Chrysler Group LLC
realcapitalinvestment8@gmail.com Loans Available Now .

ADT Security Services, Inc
realcapitalinvestment8@gmail.com Seeking for loan?.

Ashley Furniture
Jeff and Lisa Turner Issue resolved

Wayne Farms
realcapitalinvestment8@gmail.com Quick loans.

Motorola
Sandy I purchased G5s unlocked phone at Moto.com

Nike
realcapitalinvestment8@gmail.com Legit loans.

Best Buy
realcapitalinvestment8@gmail.com Good day to everyone.

MetroPCS Communications, Inc.
Anonymous I have been with Metro PCS for a long time they used to be  ... 

Aeropostale
realcapitalinvestment8@gmail.com Have you been searching for a legitimate loan? Tired of See ... 

GameStop Corp.
realcapitalinvestment8@gmail.com Thanks and God bless you.

Rent a Center
realcapitalinvestment8@gmail.com Apply now.

Greyhound Lines, Inc.
realcapitalinvestment8@gmail.com Apply now.

Fox News Network, LLC
West coast judge's !!! What's up with these freaking LIBERAL JUDGE'S IN CALIFORNIA ... 

Burger King Worldwide Inc
realcapitalinvestment8@gmail.com Greetings To Everyone.

American Airlines
realcapitalinvestment8@gmail.com Loans For Everyone.

General Motors
realcapitalinvestment8@gmail.com Loans Available.

Family Dollar Store
realcapitalinvestment8@gmail.com Need To Pay Your Debt ??,

Albertson's LLC
realcapitalinvestment8@gmail.com We are a full registered and certified loan firm that offer ... 

Lowe's
realcapitalinvestment8@gmail.com Attention Attention Attention.

Chick-fil-A, Inc.
realcapitalinvestment8@gmail.com Are you in search of a legitimate loan? Tired of Seeking Lo ... 

Family Dollar Stores, Inc.
realcapitalinvestment8@gmail.com Attention.

The Home Depot, Inc.
realcapitalinvestment8@gmail.com Need To Pay Your Bills??,

Domino's Pizza, Inc.
realcapitalinvestment8@gmail.com loan Offer @ 2%.

Dollar General
realcapitalinvestment8@gmail.com loan Offer @ 2%.

Barnes & Noble
realcapitalinvestment8@gmail.com Apply for a loan??.

LA-Z-Boy
realcapitalinvestment8@gmail.com Apply for a loan??.

AT&T
Mike B ATT ARE A BUNCH OF SNEAKY LITTLE F'S - I SIGNED UP FOR A PR ... 

The TJX Companies, Inc.
realcapitalinvestment8@gmail.com Attention everyone,

Mercedes-Benz USA, Inc.
realcapitalinvestment8@gmail.com Need a loan??.

T-Mobile USA, Inc.
realcapitalinvestment8@gmail.com We are a full registered and certified loan firm that offer ... 

Spirit Airlines
realcapitalinvestment8@gmail.com We are a full registered and certified loan firm that offer ... 

Dick's Sporting Goods
realcapitalinvestment8@gmail.com Are you in search of a legitimate loan? Tired of Seeking Lo ... 

The Directv Group, Inc.
Mary Matson Hi friends,

Freightliner
Manuel Sims Greetings,

American Home Shield
Manuel Sims Need an urgent loan??.

Payless Shoes
Manuel Sims Do you need an urgent loan??.

Safeway, Inc.
Manuel Sims Greetings to all,

Kohls
Manuel Sims Apply now,