I need the number for corporate
THEY WILL NOT REFUND ME FOR AN ORDER I DID NOT RECEIVE.
hii sir plz call me (hidden)
My food arrived damaged and over 30 minutes late due to the driver taking a wrong turn I notified customer service and they refused to rectify the issue. Unwilling to replace or give a refund. At this time I'm on hold for 25+minutes waiting to speak to a supervisor
Beware ppl I will do use GRUBHUB OR DOORDASH
now speaking to supervisor he stated he will not refund nor give coupon nor replace so I asked what guarantees are you giving the consumer that pays for your services
They hung up on me...
My food is soggy and it has mayonnaise so if I microwave I'd become sick. I paid an extra 11 dollars just for delivery and service fees
I was unprofessionally handled by a manager Sean reference number f9dda4643338 I was rudely handled and unprofessionally greeted by multiple Uber associates regarding a food order from Uber eats with Olive Garden first my order was delayed 45min then I was told I would get a refund and my order then a driver pick my order up never left the location or delivered my food then ten minutes after I received a call from Uber telling me the driver car broke down at the restaurant she never left the restaurant and the manager instead of getting another delivery driver she canceled my food order and hung up in my face the money was taken from my account and never resolved I am a stage 2 cancer patient that has medication to take I pay for a service from Uber and expect it to b carried out properly with courtesy I called the other service line to correct this issue and all they wanted to do is say here is a $5 credit and get me off of the phone no one corrected or reordered my order or fulfilled my order I am very upset and ready to take legal actions behind this due to them telling me they didn't care they did all they could do you will see your money in 3 to 5 business days and the money already clear from my account so it's not like I could reorder or start a new order my account has 1.53 so there is nothing I could do and I still have not eaten this is not professional nor is it how you conduct business both managers and 3 agents were rude and disrespectful I want something done about this I use Uber daily for years I am not pleased
Uber Eats steals customer funds!!!
Refused to give me a partial refund .
My food was cold! Not edible!
Uber's eats are thieves...
In my city have bunch of food delivery service company ..am also open Uber eats in my city because Uber eats best service provide company
I have had multiple bad experiences with this company. I have certain food allergies that are serious. I have several times had the wrong order delivered to me or an order that disregarded my allergies because Ubereats didnt transfer over the information about the allergy. The most recent issue was receiving my food in a torn opened that was soaked and dripping juices my food look to have either been dropped. The driver promised me that the would take care of it and even sent me message stating that they would refund the entire cost of the meal plus a 50 credit to use for the future. I contacted customer service and they refuse to honor what was told to me by the driver.the juice and grease were all over the floor myself the elevator.
This company's new "system" robs you of your money. I had someone using a different language try to contact me because they werent able to read the parking signs in english and i get blamed. No refund nor food. Terrible horrible service. Never using Uber Eats again. Issue F493B2FB3114
I agree... I ha e had multiple issues and they tell me to deal with the store.
I will never use Uber eats again. I received my order with hair in my food and it took me talking to over 10 different people with over 2 hrs of being on the phone to get the issue resolved. The supervisor were rude one hung up on me. The system in place is terrible. I sent multiple pictures. I was originally told I wouldn't receive a refund, then the next few people asked for pictures I already provided, the next person said they couldn't even see the hair when I even circled it. How do 5 people see it then the 6 person I was transferred to doesn't . I'm at work I don't have 2 hours to spend on the phone with people who couldn't help. The supervisor didn't want to give any information when I asked for the corporate number was told there was no contact information that she was I charge. I have never written a review in my life but this run around that I went through today and the amount of disrespect was unacceptable and I'm considering reporting this company to the better business bureau.
Uber eats does not make the food nor do them open the packaging the restaurant provides. You should call the restaurant. Uber eats just delivers...
You probably work for this horrible company!!
It's not uber eats fault. They just deliver your food. That's the restaurant. You should have contacted the restaurant
UBER EATS IS THE WORST!!! SECOND TIME MY ORDER WAS VERY LATE AND BY THE TIME IT WAS DELIVERED IT WAS MELTED! I WILL BE POSTING HOW AWFUL YOUR CUSTOMER SERVICE WAS, I CALLED FOR HELP AND THE PERSON WHO I SPOKE WITH, HIS CUSTOMER SERVICE WAS DEPLORABLE!!!!
I WILL NEVER USE YOU AGAIN AND I WILL BE PASSING MY EXPERIENCE ON TO OTHERS SO NO ONE MAKES THE MISTAKE I MADE!!!!
UBER EATS IS NOT WILLING TO ALLOW ME TO MAKE A PURCHASE WITH MY CREDIT ON MY ACCOUNT BECAUSE THEY HAVE NO WAY TO ADD A PHONE NUMBER TO THEIR SYSTEM FOR ME. YOUR SYSTEM SHOULD NOT HAVE ACCEPTED AN EMAIL ADDRESS IF YOU ARE UNABLE TO ADD A NUMBER, I AM CURRENTLY WORKING WITH FOX 4 NEWS STATION TO COVER THIS ISSUE. SINCE NO ONE CAN HELP ME AT YOUR COMPANY
I will never use Uber eats again the driver completed my order and never brought my food called Uber eats with my complaint and the supervisor Shawn told me there was nothing he could do to get my money back or the food and basically I could only send a email with my complaint cause they could not get in touch with the driver and she had to right to complete the order if you take to long to come get it but she never came to bring the order
Uber eats refused to credit my account it took delivery driver 45 minutes to respond that she was on her way with a delivery from Mc Donalds not to mention she tells me she has another order ahead of mine so we're are looking at 50-55 minute delivery from McDonald's. Really?
Am srinivas from India telanganna state
Hyderbad.the company given offer to rider to 5days .the riders was earn amount 30k but that amount was deducted from my app .do they are saying which texting only not offer.so we are all 15 member sir what we can do please help me
My contact no(hidden)
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I ordered food and sent it to the wrong address. I called with enough time to cancel the order but the man kept me on the phone for so long that the person actually had time to pick up my food. It then made it so now I had to pay for the food and there was no way to return it. This is the last time I use this app
I agree. We had the wrong address in and immediately tried to cancel and their customer service is so slow they said they couldn't cancel the order. Then they proceeded to say there is no one else I could speak to. The call center was extremely noisy in the background the agent read straight from a script. Never order from this company again. Worst customer service.
This is the worst customer service that I have ever dealt with in my life. I need another number. Better yet, I'll find the corporate number!! I've been waiting for 3 days to figure out what's going on with my account!! My phone number is not being able to link to my account. I've tried to sign in with that phone number to try and figure it out and it's not working!!! How the hell is it connected to another account, but I can't even sign in with it! Also why is it that my bank account won't link to my account! I've been trying to get help on this situation for THREE days! I've never in my life dealt with a company this horrible! I will be calling the better business bureau and I WILL find a customer support number with the corporate office. I've been lied to again by you! I've yet to receive an a from anyone regarding my concerns. Why do y'all not have a number that I cant speak to.! This is ridiculous!
This is not our first horrible experience with Uber Eats, we had a $75 food order and didn't even receive half of our order. Spent 20 minutes on the phone with them and they refused to refund our money for their services, they were only willing to refund the money for the food that was missing. Uber Eats is the worse company we have ever dealt with and we will NEVER use their services again!! It is only a matter of time before there is a nationwide lawsuit against this company and it will be well deserved.
Have never in my life seen such ineptness from of multi-million dollar business. If my staff EVER allowed our service to fall to the depths of UberEats garbage service they would be fired.
There is no reason in the word that I should have initiated a request on May 5, 2019, and today (5/14/19) still be dealing with it. Absolutely disgusting.
I felt this in my soul. UberEats is prob one of the most garbage companies to roam the earth. Straight up trash asses.