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U-Haul Rental System

Rating
0.75
Address
P.O. BOX 21502
Phoenix, AZ
85036-1502
County
Maricopa
Contact
Edward Shoen
Role
Chairman of the Board
Phone
(775) 688-6300
Annual Sales Est
$2,147,483,647
Employees
16,145
SIC Code
7513
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Mrs. Fotis - 4 d 19 h ago

0

My experience with U-Haul was a NIGHTMARE!!!

I WILL NEVER USE UHAUL EVER AGAIN!!!

CALI TO ARIZONA! REALLY!!! A 5:30 TRIP TOOK ME DAMN NEAR 9 HOURS!!! TEN FRIGGEN MILES UP A HILL!!! I TOLD UHAUL B4 I LEFT THE TRAMNY SOUNDED LIKE IT WAS STRUGGLING! BUT THEYD RATHER SEE ME & MY HANDICAPPED HUSBAND ON THE SIDE OF THE ROAD WAITING FOR ROAD SIDE ASSISTANCE FOR AN HOUR JUST TO PICK UP THE PHONE! THEN WAIT ANOTHER 3 HOUTS FOR ASSISTANCE IN THE HOT DESERT! WHAT A FRIGGEN NIGHTMARE!!!

I WOULD REALLY FIX THIS SHIT CUZZ FROM TALKING TO OTHERS AFTER ARRIVING IN ARIZONA... SOUNDS LIKE UHAUL REPUTATION IS IN THE DUMPS!!!

PLEASE CONTACT ME!!! MY NIGHTMARE OCCURED ON OCTOBER 1ST* ~ TODAYS THE 13TH~

SHARI FOTIS

(hidden)

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Angry Customer - 5 d 13 h ago

1

horrible customer service. computers down. Can't help me at all. Won't take the payment, but will still try to charge a late fee i'm sure. already called 3 times today from work. what a non-productive setup.

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JIMMY DICKENS - 5 d 19 h ago

2

Is system back up yet trying to pick up uhaul and i need to get to destination by tomarrow

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Carlos Silva - 31 d 9 h ago

Hi my name is Carlos Silva from Miami Florida i purchased a hitch and rented some equipment from U-Haul in Little Rock Arkansas and the person working on my car was a Steven Braun his employee number 74200 5 he had great knowledge of his job a true gentleman and went out of his way to make sure that we were happy with the job and that the Equipment Works the way supposed to work wanted to call and thank you guys very much for the outstanding performance from your employee thank you

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Anonymous - 81 d 8 h ago

0

Do not rent uhaul from bennies baitahop! Willis tx! Clerk tried to rape me and according to sheriffs office the clerk named Mohammad heussain has done this to two other females! I'm the third victim! Worst experience of my life and I'm very traumatized! Hate that uhaul doesn't know their contractors history! The field manager yesterday was unethical and told me that there were other families that needed to rent that uhaul! Instead of being concerned that I was molested in the store and traumatized! I was told this after another field manager told me I was allowed additional days no charge! Vehicle was turned in at a different location and I was charged 655.00 bucks today! Grant it they said they were gonna take charges off, but now I'm without money in my account because of this! Shame on the field manager for caring about other families and sales, and not putting my needs first! This has caused me a setback from getting my personal things done in a timely manner!

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