Information, reviews and public commentary for US companies

 

United Parcel Service, Inc.

Rating
0.4
Web
http://www.ups.com
Related
UPS
Address
55 Glenlake Pkwy. Ne
Atlanta, GA
30328
Contact
D. Scott Davis
Role
Chairman and CEO
Phone
(404) 828-6000
Fax
(404) 828-7666
Employees
398,000
Twitter IDs
@UPS
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OLAMILEKAN - 21 d 7 h ago

0

It has come to my attention that my parcel has been (damaged/lost) in transit. The item that I was urgently expecting was insured for ($750 USD) by the sender. As the package did not arrive to me in time or as it should have, I expect to be paid the full compensation available on the item as soon as possible. I am extremely disappointed in (UNITED PARCEL SERVICE) as I have used your company on a regular basis for important packages over the last 2 years but I have noticed a steady decline in the quality of service as of late. I have encountered various problems over the last 6 months with this most recent one, quite frankly, being the most frustrating and severe. This recent experience will force me to seek out alternative methods for sending all future packages and parcels with one of your competitors unless I am shown that quality of service will greatly improve.

Sincerely Afolabi Olamilekan

(hidden)8

I AM SENDING YOU AN ATTACHMENT OF THE UPS SHIPPING RECEIPT PLEASE I WILL LIKE YOU TO INVESTIGATE THIS AS I HAVE A STRONG FEELING THAT SOMEONE IN YOUR COMPANY IS HOLDING OR HAS CLAIM(STOLE) MY PARCEL FOR HIS OR HERSELF BECAUSE HOW COULD ITEMS WHAT OF 1.3 MILLION NIGERIAN CURRENCY GOT LOST IN A MAIL TRANSIT THAT HAS BEEN FULLY PAID FOR( IT DOES NOT MAKE ANY SENSE)...THIS IS SO UNFAIR SINCE JANUARY TILL NOW AND I HAVE BEEN TO YOUR OFFICES HERE IN IBADAN TO COMPLAINED SEVERAL TIMES.....IF I HAVE TO SUE OR PRESS CHARGES TRUST ME IT WILL BE THE NEXT STEP IF MY REQUEST IS NOT BEEN PUT TO CONSIDERATION.

PLEASE YOU CAN CONTACT ME ON THE ABOVE NUMBER OR EMAIL ME BACK VIA THIS EMAIL (hidden)

Thank you and best regards sir

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Caryl Lucas - 22 d 18 h ago

0

Horrible service and employees that could care less about the service. They outright lie. I sent a letter with a check enclosed (in a UPS letter envelope) on May 12, 2017 and it still has not arrived. After numerous phone calls to UPS (and supposedly speaking with supervisors and managers), I was sent an e-mail from a UPS "Administrator" Francisco M. on May 18, 2017, advising me they had located the letter and it had been delivered and signed for. This was an out and out lie. Upon return from my vacation, I called the mortgage company where the check was going and they advised that never arrived and furthermore there was no on named Sunny employed by them. Also, and there is no UPS signed receipt for this check. It apparently went from Miami to Orlando on May 12, 2017 and that is where it was lost. I have tried to instill in the UPS employees the importance of this letter/check - but to no avail. I also advised them that this is a law firm with 27 offices in the U.S. and we do exclusive business with UPS and we do hundreds of thousands of dollars (as you can imagine with 27 offices) ......and that I would request that our contract with UPS not be renewed if they cannot find this letter/check or give me a plausible explanation of what UPS did with the letter/check.

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American - 39 d 11 h ago

0

UPS is not keeping the jobs in America. All of the customer service representatives are in Asia. I would never use UPS to send anything. Build American, Buy American and Employ Americans! BOYCOTT!!!

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Honesty Counts - 42 d 12 h ago

2

I have been having a problem getting my packages from UPS here is Tucson, AZ.. The business I work for is open but they either my packages do not get on the truck or there is no driver that day to deliver. They keep updating that "The receiving business was closed./ Your delivery has been rescheduled for the next business day." This is a lie because we are open. This has happened three time this week alone. Today the Tucson UPS person who contacted me said it was at the facility and had never gone out. Yet they say the business was closed. I still have three more packages that were supposed to be delivered today that they said the business was closed. I am sure they did not get on a truck because they are timed @ 10:16, 10:17, and 10:18. The package I was told that never got a the truck was timed @ 10:19. Your company needs to change it procedure on packages and quit lying about unable to deliver due to closure. Still waiting to hear about the other three packages.

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MAD HOBBIT - 43 d 15 h ago

I have been having a ONGOING problem with the UPS in LAKE CHARLES LA. the problem is they keep bringing my daughters pkgs to the neighbors house and my daughters house has the NUMBERS on it plus a pole by the st with the NUMBERS the NIEGHBORS house has NO numbers on it. My daughter has talked to them numerous times about this and she called them several times yesterday and they kept hanging up on her. I send through Amazon so I don't have a choice in how is sent. Please solve this problem with that office. Thank You.

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MAD HOBBIT - 43 d 15 h ago

I have been having a ONGOING problem with the UPS in LAKE CHARLES LA. the problem is they keep bringing my daughters pkgs to the neighbors house and my daughters house has the NUMBERS on it plus a pole by the st with the NUMBERS the NIEGHBORS house has NO numbers on it. My daughter has talked to them numerous times about this and she called them several times yesterday and they kept hanging up on her. I send through Amazon so I don't have a choice in how is sent. Please solve this problem with that office. Thank You.

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Simplicity - 1 y 248 d ago

0

UPS is Strangling our drop sight

My local store says they are a drop location, as per the UPS agreement, but they get no payment for that work. As a result they may have to close as most of their traffic is prepaid packages. She has shown corporate office her package counts and the local representative agrees she is helping the UPS bottom line but no compensation is allowed. She is 4 miles from a high traffic UPS store and they require 5 to make payment. I hate the idea of losing her service to our community.

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UPSHelp - 4 y 307 d ago

@brianleo @jcpenny Is there anything we can help you with? Feel free to email details to (hidden). ^LK @UPS

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UPSHelp - 4 y 307 d ago

@samjparry Hmm. Let us know if we can follow up. Email: (hidden). ^LK @UPS

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samjparry - 4 y 307 d ago

@UPSHelp @UPS Spoke with customer support. Said there was "a problem." Won't be delivered today. Tracker still says out for delivery. False.

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UPSHelp - 4 y 307 d ago

@samjparry Our drivers try to finish deliveries by 7 pm to a residence, but can sometimes run later. Sorry about the wait. ^LK @UPS

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UPSHelp - 4 y 307 d ago

@janet Our drivers have been busy today. Feel free to email the tracking details and your contact info to (hidden). ^LK @UPS

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GreeleyHatWorks - 4 y 307 d ago

Hats out the shipping door. Thanks @UPS Now on to more building of hats!!! #cowboyhatsrock #coloRADo

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UPSHelp - 4 y 307 d ago

@JoePWilliams31 That doesn't sound good! Email the tracking details and your contact info to (hidden). ^LK @UPS

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JoePWilliams31 - 4 y 307 d ago

@UPS Seriously worst customer service I have ever experienced. I would have been better off walking to pick up my stuff. #ThanksForNothing

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egalistic - 4 y 307 d ago

@Miss_Barna21 forget @royalmail , will GET @DHL and @UPS on it.. 5mins delivery

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