Information, reviews and public commentary for US companies

 

Verizon Communications, Inc

Rating
1.38484
Web
www.verizon.com
Related
MCI, WorldCom, Verizon Wireless
Address
140 West St.
New York, NY
10007
Contact
Lowell McAdam
Role
Chairman and CEO
Phone
(212) 395-1000
Employees
194,000
Twitter IDs
@Verizon, @VerizonWireless
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Dr nene - 4 d 8 h ago

2

After Katrina, I called Verizon (Houston/Dallas) & spoke with the regional manager. I set him up in the hotel where the FEMA Inspectors were being briefed. He says he set a record for the most sells ever. Today, I visited the Pickens store in SC. No one greeted me. No one asked if I was looking for something in particular. So I left. We bought 2 phones a few years ago. My stepson is autistic so he got what the man said to buy. As soon as they're finally paid off we will take our money somewhere else. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

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Dr nene - 4 d 8 h ago

2

After Katrina, I called Verizon (Houston/Dallas) & spoke with the regional manager. I set him up in the hotel where the FEMA Inspectors were being briefed. He says he set a record for the most sells ever. Today, I visited the Pickens store in SC. No one greeted me. No one asked if I was looking for something in particular. So I left. We bought 2 phones a few years ago. My stepson is autistic so he got what the man said to buy. As soon as they're finally paid off we will take our money somewhere else. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. verizon__headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

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Anonymous - 5 d 40 s ago

I found out today that they have Wi Fi calling so in other words they encourage us to receive calls from all over the world which are crank calls. They in courage instead of stopping this. The reazon why is we are paying for those calls.

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Mike Leslie & Jesse - 5 d 23 m ago

1

After Katrina, I called Verizon (Houston/Dallas) & spoke with the regional manager. I set him up in the hotel where the FEMA Inspectors were being briefed. He says he set a record for the most sells ever.

Today, I visited the Pickens store in SC.

No one greeted me. No one asked if I was looking for something in particular. So I left.

We bought 2 phones a few years ago. My stepson is autistic so he got what the man said to buy.

As soon as they're finally paid off we will take our money somewhere else.

Too bad too. But Verizon is just another company that is too big.

I bet you will never investigate who that man was -but that guy performed a miracle. Getting all those phones helped thousands receive much needed assistance.

If you do find him, tell him (on behalf of the many applicants who applied for FEMA assistance) THANK You!

I hope he was recognized for his tremendous work.

But after getting ripped off then ignored-I'm over V. And I have a big mouth.

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ANDRONICUS - 15 d 15 h ago

0

X V I * Why do I feel like I am living in ancient Rome? Bread - the markets are full, and circuses - niggerball and Fox news. Illegals allowed to become citizens and mate with the hardup and tasteless. Continual reports of how the Legions are laying waste to the globe. Remember that like Rome, which fell due to the lack of (white) Romans, America will fall due to the lack of (white) Americans.

Flagged for review. 
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PISSED OFF CUSTOMER - 16 d ago

0

So for the past few months i have been going through some mess with this company. I got me a phone with verizon and was happy until the day i walked in the store because i could not log on to my mobile app. so the sales guys talked me into getting my oldest daughter a phone and said her line would only be $35 a month i said cool my line was going to be $60 so with everything i had on my account my bill was going to be no more then $250. got the first bill and it was almost $400 went into the store about and they said no it had to pay like $40 on my bill because i had some phones that i got credit for plus i had paid taxes and fees for 3 devices. found All that money i paid up front was not for the taxes and fees and i was being billed for taxes and fees again. that argument been going on since May. Now this month a corp. store allowed someone to go in the store and order 2 EAR PODS AND HAVE IT BILLED ON MY ACCOUNT!!!! when i was getting all these alerts on my phone i called every time and even went into the local store close to me and asked why i was getting these alerts they said it because i was in the store:/ how can i be in the store and im at work when these alerts are happening. found out that some order ear pod i dont like ear pod or even the headphones that come with my phone never used them. so why would i order those. they said they will take them off and fix my bill weeks go by and someone went back into the same store and order the same thing but was able to leave with ear pods.. i then went into another store close to me after having to leave work early because all the alerts and my serives was turned off. and customer service by the way with the 1800 number sucks these folks have hung up on me and i was calm until the last time i got hung up on. try to cancel my account or have them start it over after reporting fraud on my acct. they would do anything to make it right after i was lied to about my bill and the fraud so i wanted to turn in all my devices and they wouldnt take them back and said i stuck paying for them and i cant even use them. now i have had all my friends and family leave this company because they do not care about their customers and have agents and people working for them lie.

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Anonymous - 24 d 6 h ago

0

The employees lie!! I supposed to get discount and they not honoring anything. I am stuck with this horrible company!!! They called me a liar!! I am Reporting them to the BBB!!!

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Michael Trela - 25 d 49 m ago

0

I recently ordered fios one.i was told verbally & emailed the price of $187.90 a month.i later found out that order was mysteriously cancelled.iam now told that won't be offered again it will now cost $240 a month.i feel I was lied to! No body else has tried to help me.bad customer relations!

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RICK - 26 d 6 h ago

1

I JUST RECEIVED MY BILL for $99.00. I rarely receive calls & do not download broadband but yet YOUR Sales/operations people believe that all they have to do is send out unverified broadband bills with threatening notices of cancellation of service and we will pay and shut up! We Americans are not going to put up with fallacious wireless phones charges. When I called the support numbers (which probably goes to a call center in the Philippines) I waited 15minutes and on hold! Mr. Lowell Adams and his small staff have salaries in the millions & thus they have to use their monopoly POWER from US Congress to send out these types of payment demands to pay for their salaries and perks. It is time for President to look into Anti-trust actions against Verizon and AT&T. It is the same story with both members of the telecom cartel.

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Samuel - 28 d 11 h ago

0

I am a transgendered female that was verbally assaulted three times by a manager at a corporate store in Connecticut it is so sad that this company allows employees to a short degrade and also disrespect their customers you pay all this money just to be disrespected in the end it's so sad you make a complaint with corporate and you wait six months to find out that you have a $2500 bill that has been sent to collections when it was supposed to be removed and resolved

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Kathrin frasure - 31 d 6 h ago

0

Verizon use to be a wonderful company until they started hiring these foreign people who knows nothing about speaking any English like us Americans......verizon has been over charging my account but I've already turned them into better business bureau and they're handling the situation

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BB King - 35 d 14 h ago

0

The Cosmic Struggle - Quality vs. Equality

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MV lady - 36 d ago

1

My neighbors and I have really bad service, Calls drop, signal is terrible, we need a tower in our area. I have called numerous times and all I get is the answer that I need a booster. I had one and it did. not help at all. My neighbor has a booster and her signal is poor. She has agreed to let Verizon use some of her property for you to put up a tower and between the. both of us have completed the necessary paper work. This paperwork has been sent to you with no response. We live approximately 10 miles East of Mountain View, Missouri. Not only is our cell phone service sucks but so does our internet service. e have children in our area that their parents have to make a trip into our local McDonalds so they can complete their homework. This is terrible and I hope you can help with our cell service.

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Anonymous - 54 d 7 h ago

My Verizon in 83553 zip code area totally sucks it drops every few minutes you cannot get a phone call here in this area when there's a cell tower and I have Verizon I am not happy Verizon is gone to Hell somebody else must have took it over because it's not good do not use Verizon find somebody else if you canI

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Screw u - 52 d ago

I believe Verizon had not taken care of there customers and maybe corporate and all Verizon people should lose there jobs n see what life is like on other side when THERE EMPLOYEES TELL U 1 thing n screw u over right in front of U

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Ali - 38 d ago

0

This is why I contact fcc and I called public relations and that help big time I don't trust Verizon they don't care for consumers anymore

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EX Verion Customer of 15 years. - 42 d 5 h ago

0

My home phone has been going on and off for a week now. I finally called for service. I had a service appointment today 8am to 9am expected time frame. Got a call at 930am we are running late can we make it 10am to 1030am. No one showed. At 12noon I called and they said no one had been assigned to service my phone service. They would try to get someone over to me. At 201pm I got a text someone was on the way over. I waited next to my phone. they said they would call before coming. At 2:28 pm they said they are sorry they missed me. Missed me what. I was here. This is awful service, ruined an entire day. I have been with verizon for over 15 years. Full package. That needs to change.

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Diane M. McDonald - 61 d 12 h ago

0

(SPAM)

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Kvonne Bryant - 65 d 12 h ago

0

My phone bill was late and I did the 14 days pay by automated system. Well it was due by July 7. I pay my half on June 28 and my brother paid his half on July 5. Well I didn't think I had to cancel the automated one. Verizon still took another $297.00 out of my account. So I called because my account is overdrawn from bank of America with a $35.00 fee. Verizon told me its nothing can do. Then this guy said well it will apply to your next month bill. First, you cant tell a grown person where her money is going and how it suppose to be spent. So my money was never return to me . Its been 12 years with Verizon, and if my phone ever got turned off it was always back on within the same hour. You got double payment and my checking in the negative. Then I called you all and I don't get know answers.

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Shads - 68 d 4 h ago

0

Had an issue with connecting charger cable to my phone. Went to Verizon located at 23718 El Toro Rd Ste A, Lake Forest, CA 92630 to ask for help.

Told by Geneva, Manager, that the phone had a foreign item stopping mating of the connector. No assistance with resolving the issue/removing foreign item.

Went to alternative cell phone store who resolved the issue by removing the broken part of the phones connector cover. Phone now okay.

It would appear that Verizon is only interested in sales and NOT Customer Service.

Perhaps the Manager at this store requires retraining as her attitude and lack of assistance would not endear me to renew my contract with Verizon.

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tavern onthe bay - 136 d 5 h ago

1

this so sad you have 19400 employees you need some one to trani them for two weeks i was trying to get me voice mail still not fix today wednesday 9 may i was on the phone for 4 hrs no one can fix this problem ask to sepak to two manage the hang up on me this so sad

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Anonymous - 77 d ago

Boy you really need to use Auto correction when typing - it's horrible with words don't make sense too many misspellings

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UserB1983 - 77 d 9 h ago

0

Verizon records my every conversation if they're not lying to me. I decided to do the very same thing. Representative was made aware of this before transferring me to a manager about the money they owe me. I look forward to the world seeing how Verizon treats their customers. I would urge those with concerns regarding Verizon Wireless/any other service with Verizon to share their story with the BBB as I most certainly will. Verizon has had months to get this right. Instead they hold my money and tell me they have no records of me paying. I do. I have ALL the records but I can't share them with Verizon as it goes against some policy I'm not sure I believe. Let the public decide

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Anonymous - 85 d 7 h ago

Verizon forced me to switch from a land line to Fios. With the switch, they moved my unanswered calls to their voice mail system. No one told me that there would be this change to my account. My sister called me and said I've been trying to reach you and your new system picks up for messages. I said what new system? Had a terrible time trying to get this figured out and changed. With this switch they also stopped sending paper bills even though I agreed to pay extra for them. Now they are after me for not paying my bill! How can they expect me to pay the bill when I haven't received it! They say they're sending bills and the system show that they sent bills, but the post office has no record of the bills they say they are sending.

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Anonymous - 84 d 4 h ago

contact the CEO, Lowell McAdam

(hidden)

Try that.

If you don't get anywhere with him, I'd drop them completely. ....

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Dsg - 80 d 6 h ago

What is hidden?

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