Information, reviews and public commentary for US companies

 

Verizon Communications, Inc

Rating
1.628458
Web
www.verizon.com
Related
MCI, WorldCom, Verizon Wireless
Address
140 West St.
New York, NY
10007
Contact
Lowell McAdam
Role
Chairman and CEO
Phone
(212) 395-1000
Employees
194,000
Twitter IDs
@Verizon, @VerizonWireless
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Carolyn Sykes - 17 h 50 m ago

3

Hello! My name Carolyn. I can't redeem my 150.00 gift card online/ link. Oops! We're sorry sending the link to me. Just wondering if u can send to me. I call few times and I have to wait for a while.

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grandma - 1 d ago

1

need help in getting my phone to work with verizon it is a 7plus

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Jackie - 3 d 24 h ago

4

(SPAM)

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rocky - 2 d 13 h ago

3

I went into a near by Verizon store in Chaska, Minnesota. Two working people and a line of customers. I left after 20 minutes without help as the line was so long and still customers coming in. Whaaaaat! Get some more help or a lose the store.sd

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Anonymous - 2 d 20 h ago

0

I went into a near by Verizon store in Chaska, Minnesota. Two working people and a line of customers. I left after 20 minutes without help as the line was so long and still customers coming in. Whaaaaat! Get some more help or a lose the store.

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Tammy Winters - 3 d 14 s ago

I recently contacted Verizon Wireless for new service. The experience has been the worse. First of all I was lied to buy one of the online sales reps that they were going to pay off my old contract. Only to find out that service is no longer offered. So now I am stuck with a new contract, no cell phone and having to deal with a bunch of lying ass people at supposedly the worlds best phone provider. If this is the way your company lies to get customers it's so awful and ridiculous. After reading these reviews it's a shame that nobody has addressed none of these customers issues. Where is the great customer service at these days?????People spend a lot of money on phone service and don't deserve to be treated like shit!!!!!!

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Debra Cummings - 3 d 18 h ago

0

i have been a loyal customer for the past 2+years and i have been treated lately like i never existed i am a senior and to be treated this way is to unfair i have been trying to get in contact w/someone in corporate office with no luck

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nobi - 8 d 4 h ago

4

(SPAM)

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Board - 8 d 23 h ago

payment in to Verizon on November 2. Now I checked my account to see if my payment was received. Nope it's tellingmmm

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Anonymous - 7 d 9 h ago

This is spam

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pauley48us@gmail.com - 7 d 11 h ago

1

My wife and I have had Verizon since 1999 and we have yet to see any rewards given to long time customers like us. Perhaps we should see if one of your competitors may show their appreciation for our business and loyalty.

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Ann - 8 d ago

4

Ok I sent my payment in to Verizon on November 2. Now I checked my account to see if my payment was received. Nope it's telling me that it's 6 days late what do I do there closed today. I'm freakin out

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Scott - 13 d 12 h ago

0

Verizon customer service stinks

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Carmen - 15 d 22 h ago

Asurion sent me a new phone due to an accident, I took it to the Verizon store in Alamogordo, NM to activate it, the store manager was very anxious and short with me then he finally went to lunch and left me with two other associates to complete the task. The associate took my charger out of my box and went back to plug it in. I waited 20 minutes and then I was given my phone and not the charger. I simply forgot to look in the box. When I realized my charger was not in the box I called, they said come by, drove 45 miles and when I went in the new manager said he did not have a charger and I should of called immediately, consequently they kept my charger but offered to sell me a new one. I have been with Verizon for over 10 years and have never been treated this way. There has to be some sort of accountability for missing equipment, a brand new charger should look significantly different than an old. The manager should of offered at least to look or ask around however he just said sorry.

Please help me contact someone in the Verizon business who has some integrity and good communication skills Thank you

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1 - 15 d 33 m ago

Now I know y that man on the tv run around can hear me now he was mad to at you to

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James Watson - 16 d 16 h ago

1

My girl works for Charter as the sole fiber optics designer and she get a 20% discount as you use our towers. I entered the Verizon store here in the Heights in Billings Mt where the staff were punks and tried to say they had friends there and never heard that. She has 3 degrees and wont be dealing with those clowns again. Employ better people and not everyone wants to use your ap.

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Sandra Sherman - 21 d 19 h ago

1

Didn't stand behind the BOGO iPhones 8 plus. I am very disappointed that I'm stuck paying for both phones at there negligence

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roky - 57 d 3 h ago

3

(SPAM)

Flagged for review. 
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krish - 55 d 16 h ago

2

I've been having an ongoing problem with my landline (loud static) for several months. A technician replaced a wire 2 months ago and promised me the problem was resolved. Well, the loud static is back. I made an appointment for aechnician to come to my home again today (9/25/18), nobody came, the repair request was canceled, and then I got an automated call asking me if I was pleased with the service I received. VERIZON customer service is the worst.

R

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karlly - 53 d 19 h ago

3

I am here listening to my co-worker speak with a Verizon rep. Verizon has the most disrespectful idiots working with them that is why I am glad I did not choose them. She is so irate at how they are arguing with her for their fault in cutting off her service without any notice. Mind you she was on the phone with them to upgrade her security but they never mentioned any balance or cut off. Verizon has the worst customer service representatives on the planet. Instead of trying to fix the problem they are just being ghetto and ignorant. At this point they will never get a dime from me or my family... I rate this company with no stars terrible.%$%

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sehun - 47 d 19 h ago

2

Verizon..I am an investor and customer. Judging from my own experience with your customer support and the customers on this page..I regret being an investor!

R

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robert - 46 d 18 h ago

2

I think it is very sad to take advantage of poor people. I wanted unlimited data on my smart phone and they won't let me have it without paying for data on my husbands

basic flip phone. He doesn't even know how to turn on a computer and couldn't care less about it.

R

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henry - 46 d ago

3

We regretfully are leaving Verizon as our bill at $155 & change was in our families opinion over priced as it was and now they eliminated a discount that expired. Also in addition taxes and fees went up raising are bill to $193 and change and its sad because as a thank you of being long term loyal customers our bill goes up. It should be the other way around! Or at very least remain the same. We tried to negotiate but they refuse to do anything but take 10 dollars off but that comes with catches like needed to have this and that. So nevertheless, goodbye Verizon it's on to another provider for us that always treated us very good as customers of theirs in the past. Something Verizon never did for us. Also, leaving them as our wireless provider too!

R

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Ruby - 45 d 19 h ago

3

Really Verizon?! My bill goes from $99.99 to $161.00? I've been with you guys for years and you just automatically drastically increase my bill? I don't even have any premium movie channels! I just have basic cable! I'm sorry but you lost a good customer! I've never been late or missed one bill and I call your customer service dept. and they're rude and not willing to help! I've been on the phone for 50 mins talking to your customer service rep Caroline and she has put me on hold for at least 10 mins at a time several times just to view my record. Bad customer service and bad business!

R

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peter - 42 d 15 h ago

2

I had a scheduled service appointment set, I took the day off just to be home and no one showed up. When I called customer service to try to understand what happened, they said my order number was not in the system. I was on the phone for over an hour with people that were clearly incompetent. Nobody showed up on the new date either so why am I being billed $72??? Verizon should be ashamed I am not paying y'all not one damn dime for services I don't even have!

R

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John - 40 d 23 h ago

4

Here in woodstock va waiting for store to open. Sign says 9 o'clock. Now 942.still closed. Good service.

R

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