Information, reviews and public commentary for US companies

 

Vistaprint Usa, Incorporated

Rating
0.857143
Web
www.vistaprint.com
Address
95 Hayden Ave
Lexington, MA
02421-7942
Phone
(781) 652-6300
Twitter IDs
@Vistaprint
General profile image

Carling Forster - 27 d ago

5

I just want to say how wonderful my customer service was this evening. Not only is it almost midnight...I was helped quickly and professionally thru the chat option. Abrissett helped me out amazingly. Very personable, pleasant and wonderful customer care. My issue was resolved and I am soooooo happy!!!!

Thank you abrissett!!! You rock!!! - amazing customer service like this needs recognition!!!!!

General profile image

mbisk@optonline.net - 41 d 16 h ago

0

Vistaprint has the greatest customer service on the planet. I just have a recent complaint about their 50% sale. It is really a 37% sale on their post cards. I guess I will have to find another company to work with. Not happy.

General profile image

Mrkoolio - 66 d 11 h ago

1

I truly dislike companies that think they are so bright when they lure you in with a very low introductory price....2.99$ for 24 stickers. Then you spend an hour on the design and THEN they assume you will just pay since you have invested time.

5.99$ for shipping! For 1 page of stickers.

So, it is really 9$ for 24 stickers....not 3$. The funny thing is I need business cards and other stuff and these bloodsuckers will get zero business from me after this. If you have to trick people into buying your product....you have a problem

General profile image

Mrkoolio - 66 d 11 h ago

1

I truly dislike companies that think they are so bright when they lure you in with a very low introductory price....2.99$ for 24 stickers. Then you spend an hour on the design and THEN they assume you will just pay since you have invested time.

5.99$ for shipping! For 1 page of stickers.

So, it is really 9$ for 24 stickers....not 3$. The funny thing is I need business cards and other stuff and these bloodsuckers will get zero business from me after this. If you have to trick people into buying your product....you have a problem

General profile image

Martin buchan - 99 d 15 h ago

0

Ordered banner and flyers both where wrong and had To be redone which made us miss the fare they where originally for.

after hours on phone hearing the word sorry over and over again they sent out the supposed to be fixed batch. All wrong again so is asked for a refund they then asked for my account number and sort code even though I payed through pay pal.

After an hour arguing about giving out bank details over email and phone I didn't get anywhere. So have not taken it up with PayPal and bank.

This is company is useless and untrustworthy it would be safer to do business with back street gangster steer well clear

General profile image

Anonymous - 231 d 31 m ago

This company overall sucks however, the last representative I had was the most helpful I've had in two years. She truly understood the fat the this company has lost me several thousands dollars because of the following;

doing maintain during late hours and not alerting your customers. This means when we hours of work on our end updating our site and it not publishing.

website site has disappeared for days at at time. Meaning our customers saw a blank vista print page. Leaving us with emails of calls of calling us frauds, loss of ticket sales and paying extra reps to answer angry calls.

Loss off emails of can't get into them to respond to our customers questions.

At least once a month something with your dashboard goes wrong. Your customers now have a set joke about vista print. "It's a 50/50 chance when signing on to your dashboard and your specialty is messing us up right when we are running a special". You like to time it just right when you decide to make us lose money.

Last, in two years not one time has your company answered your so called corporate phone number....

Big hint, when doing maintain let us know ahead of time. Just as you throw all the adds in our face when we try to sign on or the hundreds of ad emails you send, you can just as easy alert us of site work on your end work so that we are not doing double work and paying for it. It would also help if your reps don't always throw the "Virus" word. It just makes it worse when they lie to us.

On the outside with commercials you represent yourself one way but your actual customers know the truth. How about you make the image true. Please get it together.

General profile image

Mr Piis Offt - 267 d 10 h ago

0

Vistaprint is the most dishonest company I've ever used. They fraudulently steal all credit card data and sell to third parties who in turn charge for subscriptions and ancillary services without your authorization or acknowledgement. I hope the CEO dies of pancreatic cancer.

General profile image

totally frustrated - 1 y ago

0

absolutely unprofessional people on the phone mistakes in billing....never again

General profile image

brenda d steed - 1 y 94 d ago

0

Hello: Hope this goes to corporate office. Please reply (hidden).

Number one I do not want to do business outside of the US. Number two I typed my info on the card I designed with my own photo the print was to big there was no place to put the info or design where the print would be on the card. Your web page sucks. I have had this service before and it was fine. I cannot design my card because of the wacky way you have had someone design this web page in other words. I am an IT specialists and I can't figure it out.

It is very confusing and annoying to work with. I will not be using your service until you fix it.

Personalized image

alyshia_lynn - 4 y 109 d ago

Excited to get the next batch of @YRGiftofLife business cards from @vistaprint #beadonor

Personalized image

annie_wang - 4 y 109 d ago

1 set of our @Vistaprint biz cards came w/ print error. now they're shipping us the ENTIRE order again for free. amazing customer service!

Personalized image

EntrepreCarter - 4 y 109 d ago

@vistaprint price is not my biggest concern. Looking to a vendor who will get behind our project.

Personalized image

jtcon - 4 y 109 d ago

Won't be using @vistaprint ever again!

Personalized image

OLSTCakes - 4 y 109 d ago

@cupcakes_london use @Vistaprint we save every time we print on bulk.

Personalized image

haileysbeauty - 4 y 109 d ago

@Vistaprint no problem think ill pop another order through in the next week or so

Personalized image

ZumbawithBinu - 4 y 109 d ago

@anitaelizar @Vistaprint was at convention...I laugh every time I get out of my car!!

Personalized image

allaboutyoulife - 4 y 109 d ago

@Vistaprint Can you please do something with your site. It is so slow! Tried to have a quick look at the hits on my website and gave up.

Personalized image

jrsroofing - 4 y 109 d ago

@Vistaprint. My web site is brill cheers

Other Reviews & Comments

The TJX Companies, Inc.
Kat May want to do a customer is our bread and butter speech to ... 

Target
Val Dunaway http://fortune.com/2016/12/07/target-menorah-recall-fire-me ... 

T-Mobile USA, Inc.
Anonymous I am very frusturated with t moble representatives they are ... 

McDonald's Corporation
Mags I have been to the store on Teasley in Denton, TX several t ... 

AppleBee's
Anonymous Thomasville, GA Applebee's is very rude and disrespectful.  ... 

Cricket Communications, Inc.
Anonymous I want to fucking kill myself. I just reset my phone and I  ... 

Enterprise Holdings, Inc.
Jacquelyn If Hertz was still on W Market, I definitely would've never ... 

Dollar General
Amanda I live in Salisbury MD and I shop at your store #4472 on Ci ... 

AT&T
Sakina Jones Hello Mr. Randall,

Victoria's Secret Stores, Inc.
Anonymous What happened at the Oxford Mall with that young black lady ... 

J. C. Penney Corporation, Inc.
Lei I had the same thing with an order.. with the 10$ credit i  ... 

Fox News Network, LLC
Molly What a breath of fresh air having Martha McCellum taking Me ... 

24 Hour Fitness
rich the glendoa 24 hr gym is falling into disrepair and nobody  ... 

Circle K Stores Inc
Chante Billingslea I have been going to Circle K for 12 years on Vegas and Mic ... 

Public Storage
nilly gordon I was a 3 and half year customer of public storage my unit  ... 

BP Oil
cartoon the bathrooms at bp stations are breeding grounds for germs ... 

Bank of America Corporation
K.Terrill Worse bank ever. Fraud depart mentioned is a joke and will  ... 

Safeway, Inc.
Shocked I was recently in the store in Phoenix at 39th and Happy Va ... 

Big Lots
Brenda provost I was in your fern creek store today we shop there quite of ... 

Amazon
Anonymous Shipping VIA USPS absolutely sucks, AMAZON, get your act to ... 

Abercrombie & Fitch
Order# 20136045775 I just spent over 2 hours on a phone with Abercrombie Custo ... 

Amtrak
Peggy My name is Peggy and my husband and I use Amtrak for round  ... 

Flash Market Inc
Ray I've been to several flash market stores , and serial other ... 

Autozone
Anonymous My name is Larry Mayle an I have been a very loyal customer ... 

Tumblr
sterlingsilvr94 a tumblr page named "kaycethenudist"is a fake acc ... 

7-Eleven, Inc.
KALOSHI REALTY i am having trouble finding the corporate rep for brooklyn  ... 

Allstate Insurance
darrin collins He committed fruad to two employees

CarMax Inc.
Clara B I cannot believe Carmax's business practices. They say that ... 

American Airlines
Debbie G., Cleveland, OH This was my first experience with American Airlines. My fli ... 

Dell Computer
AB Definitely...we are so frustrated

Ashley Furniture
Jacqueline I have purchased furniture from Ashley for years, no proble ... 

Church's Chicken
ANGRY CUSTOMER Card was charged twice!! Supposedly the transaction was voi ... 

American Express Company
Rakesh Karun I applied for an Amex platinum card and was told that I wou ... 

Albertson's LLC
Ruth Hummel Is it true you are re-opening the Albertsons in San Pedro C ... 

Bank Of The Ozarks Inc
lefthandgal After over a year of trying to resolve a very simple proble ... 

Honda Motor Company
Kelly Schmidt I bought my 2007 Honda Accord back in 2008 when it had apro ... 

BMW of North America, LLC
NOMOREBMWS I have been a BMW customer for 20 Years. WHAT HAS HAPPENED  ... 

Outback Steakhouse
Anonymous like food i all way go there in my school we are sending so ... 

Geico Corporation
William Ross We trade in a vehicle back in March of 2016 - after trading ... 

Lg Electronics USA
TC161118-2262 (No Longer a Customer) Cont... final statement.. LG CS as of today (month later) h ... 

Rent a Center
Omar rosales This is the worst place to rent from I been having sofas fo ... 

TGI Friday's
Anonymous Friday's location: Cnr. Rte 300 & Rte 17K Newburgh, NY

Apple Computer
F. Jack Herrmann Mr. Tim Cook Chief Executive Officer Apple Computer 1 Infin ... 

Dish Network
Poed Shame on you,outsourcing your customer help to phillipines  ... 

Citizen's Bank
Brenda Your branch manager(JOSE"ROB"PENA) at the citizen ... 

Panera Bread
Jan Love my vero beach store.I am having a problem finding your ... 

The Wendy's Company
.. How hard is it for your cashiers to put a lid on a cup. Ple ... 

Nordstrom, Inc.
Jimmy Where is the "Nordtrom" Holiday Party at?????

Food Network
ComeON! I'm really tired of watching Chopped. There is an absolute  ... 

Placeholder advertisement