Information, reviews and public commentary for US companies

 

Walgreens

Rating
0.933741
Web
www.walgreens.com
Address
200 Wilmot Road
Deerfield, IL
60015
Phone
(847) 914-2500
Fax
(847) 914-2804
Twitter IDs
@Walgreens
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Marsha Kent - 2 d 10 h ago

0

I had surgery on my foot took my prescription to Walgreens in West Monroe La. My husband took my prescription inside they told him they had an hour and a half to fill it and any prescription that a Dr calls in. So I called them and ask if there was any way they could fill my pain medication and my antibiotic sooner because I live 20 miles away and again they repeated they have an hour and a half to fill it I am sorry but they could have tried to fill it sooner. I am sorry to say that I have never liked Walgreens service and if it I could choose another pharmacy I would but my insurance uses you. Maybe you should have more pharmacy people that can fill prescription working your company does not make it convenient for people. Sorry to say but CVS pharmacy has you'll beat for as customer service they have better staff and fill prescription alot faster. Thank you would like to hear back from you.

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patricia sauceda - 6 d 6 h ago

5

I was in your store on 8-11-19 store 12959 Aldinewestfield,Houston,Tx 77039,around 1;25p. I witnessed such a form of LOUD horrible vulgar rude language from a customer.( Yes I said CUSTOMER.).. she was on aisle 14 hollering for some assistance, she hollered so loud she scared everyone in the store. A employee by the name of Gustavo went back to the aisle where she was at, I was on the same aisle.. and the employee asked her, may I help you Mam, she asked the employee , how old he was and the employee answered very professionally and politely and gave his age. the customer started hollering to the employee you have alot to learn, she started ranting and raving with such gross profanity towards the employee, AND THE EMPLOYEE JUST RESPONDED BY SAYING I AM SO SORRY MAM I COULDNT HELP YOU FIND WHAT YOU NEEDED, WOULD YOU LIKE FOR ME TO GET SOMEONE ELSE TO HELP YOU, WOW !!! thats alot to put up with.. that CUSTOMER SHOULD OF BEEN RAN OUT OF THE STORE...OR KINDLY ASKED TO LEAVE, that rude customer went to the registar to pay for what she already had and continued with her profanity. I would LIKE to thank Walgreens for having such a professional polite employee that put up with such NASTY VERBAL ABUSE... I WOULD LIKE TO ASK WALGREENS TO GIVE YOUR EMPLOYEES THE AUTHORITY TO ASK THESE CUSTOMERS THAT ARE THEIR TO VERBAL ABUSE YOUR EMPLOYEES TO PLEASE LEAVE THE STORE, IT MAKES IT VERY HARD AND UNCOMFORTABLE FOR US OTHER CUSTOMERS TO SHOP SAFELY AND COMFORTABLY IN YOUR STORE, PLUS I STRONGLY SUGGEST WALGREENS BACK UP YOUR EMPLOYEES FROM PUTTING UP WITH SUCH HORRIBLE ABUSE FROM CUSTOMERS.. I HAVE BEEN SHOPPING AT THIS STORE SINCE IT OPENED OVER 20YRS AGO.. I ENJOY SHOPPING THERE.. this same employee rang someone up ahead of me, and the customer paid and walked off w/o their merchandise. the employee name Gustavo excused himself for a second, to run out in the parking lot to give that customer their merchandise. WOW !! THANK YOU WALGREENS FOR HAVING A EMPLOYEE LIKE THAT AT THAT STORE..... EMPLOYEESS LIKE THAT ARE TO BE PRAISED AND REWARDED

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Janeea G. - 24 d 6 h ago

3

In May, My husband had to go get a hepatitis shot for a job position. After my spouse received their Hep B shot in the Huntington Wv store location, our vehicle tire sway bar was messed up, it was currently raining so my spouse was unable to fix issue at that time. My spouse then went back into the store, requested a manager and spoke with a woman named Courtney, whom promised us we were allowed to park vehicle that day due to rain and return the next day to take care of the vehicle. The next morning, the 2nd shift manager, Ben, comes into the store, and apparently, Courtney forgot to relay the message to the 2nd shift manager that she allowed a customer who came to the store for services, to leave their vehicle there in the parking lot until the next day due to the rain. In that case, Ben, decided to tow the vehicle we got permission from the 1st shift manager Courtney to leave vehicle there for that ONE day due to rain. We have called corporate customer service with an ongoing escalation that is still open, we keep getting promised via customer service someone from corporate will contact us, and no contact. We call Walgreens every week, because we need our vehicle back we are currently paying on every month. We decided to not buy it out of tow when it got towed due to the owner at the tow company stating Walgreen should be the ones to return the vehicle back to the location due to us having an actual managers consent who failed to inform their co worker what was worked out with the customer. Here we are, going on THREE months later, no call back,

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

Walgreens headquarters phone number +1(8)-5-5-2-9-8_2.5.O.7___

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Lisa jones - 21 d 6 h ago

4

The staff are helpful,but the manager is quite rude. He looks around customers every where, whispering and even speaking rude every time I come to the Walgreen. Even when he gave me my money cash back, he just threw it with a sour look on his face. Anyways,we will never go back to Walgreens at,

2417 Sycamore Dr,Simi valley Ca.93065

Because of the manager, I wish I could have his name but is he located on the address

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Barb Hitman - 7 d 5 h ago

1

I can say the same for the Glassboro NJ Walgreens. Recent changes were poor for lack of medication delivery service to people who can't get to the store. How many customers can they afford to lose?

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RAF - 19 d 13 h ago

THE PHONE NUMBER YOU POSTED HERE IS BOGUS GETTING A FOREIGN LANGUAGE RESPONSE

THE CORRECT NUMBER IS (hidden)

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RAF - 19 d 7 h ago

3

I WENT TO MY LOCAL WALGREENS 8:52 AM STORE OPENS 9 ?

I USED THE BATHROOM "IT WAS ATROCIOUS"

BRIDGETON NEW JERSEY 08302

MY GOOD FRIEND WAS A MANAGER FOR WALGREENS SO I KNOW THE LABOR ISSUES NO SHOWS AND THE LIKE. SO NOT MAKING JUDGEMENTS BUT SOMEONE NEEDS TO KNOW TO FIX THIS.

ALDI'S EXPECTS THEIR EMPLOYEES TO CLEAN THE STORE AFTER THEY SHLEPT THE WORK DAY LEAVING LIKE 11 PM. I LIKE THE BUYS BUT THEY CRAP ON THEIR EMPLOYEES. I AM BOYCOTTING ALDI'S YOU SHOULD AS WELL AND PERHAPS WALGREEN--

Flagged for review. 
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Heather Calci - 18 d 14 h ago

0

I'm having issues with getting my prescription for my son filled. (2) times with same medication an several stores. Only store in Country does not allow customers to contact District managers with serious complaints.

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Anonymous - 18 d 14 h ago

0

Stores *^ should be stories

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Anonymous - 18 d 13 h ago

0

Rhode Island Department of Health....pharmacy complaint board an licenses.

Only recourse for neglect of public health an services.

Everyone submit a complaint like me....

http://209.222.157.144/RIDOH_Verification/SubmitComplaint.aspx?agency_id=1&full_name=WALGREEN%20%20NO%2019189&license_id=562469&license_no=PHA00640≺ofession_id=275&license_type=1011

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Heather - 18 d 14 h ago

0

Corporate # 1(hidden)

They can not directly contact district manager or anyone, just send them an email about the complaints. So waiting is the only option.

RiteAid should of never sold......

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Truie K - 10 d 16 h ago

4

I have received the most unprofessional, rudeness and unhelpful experience today at Walgreens in Clinton, MD, Store# 10976. I was checking on my mother prescription and was hung up on at least 7 times today. Spoke with a Pharmacist "Rolie" whom did not know her managers last name. All she was able to give me was the first name "Andrea" and did not know her managers last name. I will be writing to my congressman as well as a handwritten letter to Walgreens Corporate Office informing them of the experience with this Walgreens. ____

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Anonymous - 11 d 7 h ago

0

I have received the most unprofessional, rudeness and unhelpful experience today at Walgreens in Clinton, MD, Store# 10976. I was checking on my mother prescription and was hung up on at least 7 times today. Spoke with a Pharmacist "Rolie" whom did not know her managers last name. All she was able to give me was the first name "Andrea" and did not know her managers last name. I will be writing to my congressman as well as a handwritten letter to Walgreens Corporate Office informing them of the experience with this Walgreens. When it comes to medications for the elderly, it makes no sense that the younger generation that work in these establishments have no work ethic or morales. If you don't like your job, you should not work with the public or in customer service. To be hung up on several times because they could not find her medicine is beyond me. Total dissatisfaction

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Truie k - 16 d 13 h ago

The Walgreens on West Patapsco Avenue Baltimore Maryland 21230 informed me that they do not take cards with chips at the drive-thru window now I'm on crutches because both of my knees need operated on and I have to get out and struggle through the store that's ridiculous I will change where I get my prescriptions

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Arlene Oates - 42 d 11 h ago

0

Walgreens on 95thJeffrey has a severe problem in the Pharmacy dept.

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Heather - 18 d 14 h ago

0

20 woodruff ave, Narragansett RI can not stop lying also risking a child live by not filling his medication properly or on time.

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J.Ryan - 28 d 16 h ago

0

Basically, when Walgreen's came and took over our AWESOME Riteaid, they RUINED the great rapport that all of us had w/the pharmacists/store mgr. and all the others who work and shop there. The front portion of store is like triple the former prices. Also they've put in a big section of things for disabled or older folks w/equipment like canes/walkers/special commode seats/adult diapers, and on and on. They don't restock the aisles well either. Lots of times, they're nearly emplty! Most recently we got the bad news that NOW they will no longer sell OTC Nexium/no word to the Pharmacy as to the reason. It's almost as if they WANT to lose customers and go out of business. We r in Raleigh,NC. This store is on Creedmoor Road in Raleigh,NC. There r 2 other HUGE Walgreen's within about 2.5 miles of "our" store. EVERY

SINGLE PROCEDURE,ETC is like 10x's more complicated. Example: just TRY to call your 'scripts in , on phone, before store opens.???!!! One early am, I completely gave up and called my 'script in on the Dr's line. The employees aren't happy and the customers r angry and frustrated. We've done business there for about 20yrs. and it's ALL now completely destroyed. Obviously, WALGREENS doesn't in ANY WAY SHAPE or FORM GIVE A DARN about CUSTOMER SATISFACTION. One of the other WALGREEN's in the Food Lion Shopping Ctr. farther down Creedmoor Rd, is even worse, if possible. The photo area is a COMPLETE JOKE. Clerks actually stare at u and walk away if u act like u need any help.

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Heather - 18 d 14 h ago

0

Totally agree. The pharmacy staff lies.....they neglect patients meds.

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RAF - 19 d 13 h ago

0

I WENT TO MY LOCAL WALGREENS 8:52 AM STORE OPENS 9 ?

I USED THE BATHROOM "IT WAS ATROCIOUS"

BRIDGETON NEW JERSEY 08302

MY GOOD FRIEND WAS A MANAGER FOR WALGREENS SO I KNOW THE LABOR ISSUES NO SHOWS AND THE LIKE. SO NOT MAKING JUDGEMENTS BUT SOMEONE NEEDS TO KNOW TO FIX THIS.

ALDI'S EXPECTS THEIR EMPLOYEES TO CLEAN THE STORE AFTER THEY SHLEPT THE WORK DAY LEAVING LIKE 11 PM. I LIKE THE BUYS BUT THEY CRAP ON THEIR EMPLOYEES. I AM BOYCOTTING ALDI'S YOU SHOULD AS WELL AND PERHAPS WALGREENS???

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Pauline Murphy - 21 d 6 h ago

0

Rosie m ... my mom who is 83 years old has been going to the same Walgreens for 40 years recently she lost her son 2015 than battled rectal cancer and now fractured bones my mom is in a lot of pain the Walgreens at Somerset no 08873 has not ordered her correct pain medication for 2 weeks , we planned to take my mom on a little vacation but Walgreens will not allow us to pick up 54 pills which are called nycunta at a Walgreens 2 miles away because it's a control I am her daughter , and the way my mother at 83 was treated so poorly by the techs at the Walgreens pharmacy and put on the back burner the number of the Walgreens is 732,545 9069 I had to sleep with a week because Walgreens made 2 huge mistakes and all she wants is her medicine please if any one sees this they have broken the hippa law so many times , my mother shouldn't have to sit there to be told twice sorry wait till next batch , please if anyone can help please call (hidden) thank you

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Judy B - 22 d 4 h ago

5

I wanted to inform Walgreen's of an employee who goes above and beyond for her customers. I was so blown away by her diligence and concern over my tape to DVD which turned out to be a week late. It was for my brother who is now under hospice care. Erica Johnson??, store manager of Store #5131, was so amazing and caring and, knowing my situation, called to track the tape and let me know that it would be coming in a week late. She was so delightful and helpful. I won't go to any other Walgreen's now. She should absolutely OWN her own store!!

Kudos to Walgreen's for hiring such an ambitious and customer-oriented employee! Wish there were more Erica's!!!!!

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Debbie - 22 d 6 h ago

4

Hello, I love Walgreens but I hate that the pharmacy is no longer open 24 hours. I absolutely hate having to go to CVS but have to on occasion when I have been in the ER. Why can you not go back to the pharmacy being open 24 hours? I also hate the off brand Nice. Please go back to brand name items.

The Walgreens I go to I love all the employees and the regular pharmacist.

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Lisa - 22 d 6 h ago

0

This store has been a nightmare since they took over Rite Aid. Either you cant pick up prescriptions or there is no pharmacist there and they close till pharmacist shows. Very dissatisfied

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Anonymous - 22 d 7 h ago

Hello to whom it may concern my name is Shadric Williams a now former customer of Walgreens and the main insurance policy holder with blue cross blue shield federal my wife was injured in the Pineville Louisiana military highway store in which she fell as a Walgreens employee on the intersection of the isle turned and walked in another direction the pharmacy personnel was alerted by my wife after I helped her regain her footing and attempted to correct medication given three minutes earlier that was for our daughter's diabetes and since they claimed there was no cameras in the area of the fall it was required the have pictures of the shoes worsen on the day and of her body's bruised parts and her full name, social security number and contact information which was already on file along with Mitzie's and 5 of our kids and one of our granddaughters carried on policy R25870763 we have yet to hear back from anyone so I removed my medical information from the pharmacy after having trouble with them trying to file my federal workers compensation to my blue cross and causing it to appear as though I had been attempting to get medication from multiple pharmacy locations upon attempting to repair the insurance information they called police claiming that a black lady and man were causing a disturbance and needed to be removed from the grounds. And other customers tried to explain to the cop that they were wrong. What's happening since your insurance adjusters contact.

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The manager 2417 Sycamore Dr.,Simi valley Ca.94075 - 23 d 6 h ago

The staff are helpful,but the manager is quite rude. He looks around customers every where, whispering and even speaking rude every time I come to the Walgreen. Even when he gave me my money cash back, he just threw it with a sour look on his face. Anyways,we will never go back to Walgreens at,

2417 Sycamore Dr,Simi valley Ca.93065

Because of the manager, I wish I could have his name but is he located on the address above.

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