Information, reviews and public commentary for US companies

 

Wal-Mart

Rating
0.428571
Address
5501 S Olive St
Pine Bluff, AR
71603-4799
County
Jefferson
Contact
Willie Sawyer
Role
Manager
Phone
(870) 879-4600
Fax
(870) 534-7127
Annual Sales Est
$105,300,000
Employees
650
SIC Code
5311
General profile image

Liz - 1 y 78 d ago

0

ON 9/25/17 MY 82 YEAR OLD MOM PURCHASED 2 MONEY ORDERS. 1 for 10.00 and the other for 50.00. The one for 50.00 was a donation for the victims of hurricane Maria. The money order was returned undeliverable. We tried contacting the radio station but they did not have the information since it was returned in December. MY mom went to the Neighborhood Wal-Mart and informed them of the situation at hand. The person in charge had no empathy. Told her there was nothing they could do if she didn't have the store receipt even if she had the money order and the stub. Brushed her off and kept working. I called the following day and the same lady spoke to me with her I don't care attitude. I called the number on the money gram. It's automated a d no one answers. The back of the money order tells you that you need to download a form so that they can research it and give you your money back but you have to send then 18.00 dollars. There is no other option given. Contacted Wal-Mart customer service on 12/5/17 and spoke to a representative and I explained the situation to her. Stated that someone would contact me within 3 to 5 business days. I never received a call. I waited due to it begin their busiest time of the year. I called today and once again explained the situation to the rep. Mind you the number stated it was for the corporate office and it is a call center. All I was directed to do was go back to the store and talk to the manager. I asked for an email address and name of the district manager and all I was given was a first name. No other information could be provided. I've been working in cashiering since 1983. The store has to have the cash tapes they remove from the register and should have a log of the money orders that they sold that day. How else will they receive payment from money gram. Mind you when you purchase the money gram the cashier does not tell you to keep the store receipt nor is it posted anywhere. In other words no one wants to take responsibility. An 82 year old women on SSI is out of 50.00. Money gram keeps the money, Wal-Mart keeps the money for the transaction and the victims of the hurricane stay without the donation. The rich keep getting richer.

General profile image

Hitting the Wall at Walmart - 1 y ago

0

Yes, it's true that Walmart managers and customer service people have an "I don't care attitude," even when they are implicated in what I would call ELDER ABUSE in the case of your mother. If you have seen any of the documentaries on Walmart, they also treat their employees like crap. They pay them so poorly that many of them have to go on food stamps, welfare, and public health care--so what Walmart should provide these hard-working people falls on the backs of the taxpayer. Point? If they don't are about their own employees, they care about their customers even less. I have experienced poor treatment many times over the years, and it has cost me probably thousands of dollars. That is why I rarely shop there anymore. Unfortunately, they have put out of business all the small business owners and mom-and-pop establishments that I would much rather patronize.

General profile image

Lopez - 55 d ago

0

EXTRA.......EXTRA.......EXTRA

BOYCOTT,BOYCOTT Wal-mart for refusing service to customers that do not give them their personal information. A CRIMINAL violation of our Constitution. Our RIGHT to privacy. Why should customers PROVE to Wal-mart who they are when getting money orders and paying cash? Is Wal-mart a Communist front? YES IT IS! PS. Michael Duke President and CEO is a Tranny lox-licker. ***Sing it M. Dukey,PUKEY =+=+=+=+ "Tis the YEAR to ROB the Goy, Fa la la la la, la la la la la la Fa la la la la, fa la la la

General profile image

Cheating Customers is the Norm - 1 y ago

0

About six months ago at Walmart Porter Ranch, I was refused a return based on a reason not in keeping with that store's corporate policy. They ensure that customers have 90 days to return items and that they can be returned at any Walmart (with receipt, packaging intact, etc.), but often items will drop out of their system (what computer genius designed THAT software?) before the 90 days is up. (This includes both clearance and regularly priced items that they decided not to sell anymore.) Another mitigating factor causing problems is that all Walmarts do not share the same product database. As a result, many items I purchase at one Walmart may not show up in the computer of another Walmart within the same general area...so the return will be refused. (In the past, if they called a supervisor, the item could be "added" to their system on the spot, facilitating the return. However, they now claim that has changed and they are no longer permitted to do so.) In any case, I had just experienced the refusal of a return for one of these reasons, so afterward I called and asked to speak a store manager; Lorena was put on the line. Over the phone, she agreed to approve the return "just this one time, as a favor." I informed her that NO, she would not do it just that one time, but she would do it again in the future as many times as necessary since it was the store's fault, not mine, that it happened in the first place. Apparently, Lorena did not like being put in her place, because when I got to the store, she was not working and the other manager on duty was told by her only to approve HALF the return that Lorena told me she'd approve over the phone. In other words, she was a coward and this was her way of getting revenge. I then called the corporate office and complained about what Lorena had done. They said it would be investigated and someone would reach out to me, which they did, leaving a voicemail because I wasn't in. The message said they would try me again, but they never did, and both matters still haven't been resolved. Lorena is no doubt still employed, never had her actions reviewed, and lives on to deceive, abuse, and cheat other customers. I have been given a similar runaround on many other occasions, and I estimate it has cost me many thousands of dollars over the years.

General profile image

Lopez - 55 d ago

0

EXTRA.....BOYCOTT,BOYCOTT Wal-mart for refusing service to customers that do not give them their personal information. A CRIMINAL violation of our Constitution. Our RIGHT to privacy. Why should customers PROVE to Wal-mart who they are when getting money orders and paying cash? Is Wal-mart a Communist front? YES IT IS! PS. Michael Duke President and CEO is a Tranny lox-licker. ***Sing it M. Dukey,PUKEY =+=+=+=+ "Tis the YEAR to ROB the Goy, Fa la la la la, la la la la la la Fa la la la la, fa la la la

General profile image

Lopez - 55 d ago

0

WARNING.....EXTRA.................

BOYCOTT,BOYCOTT Wal-mart for refusing service to customers that do not give them their personal information. A CRIMINAL violation of our Constitution. Our RIGHT to privacy. Why should customers PROVE to Wal-mart who they are when getting money orders and paying cash? Is Wal-mart a Communist front? YES IT IS! PS. Michael Duke President and CEO is a Tranny lox-licker. ***Sing it M. Dukey,PUKEY =+=+=+=+ "Tis the YEAR to ROB the Goy, Fa la la la la, la la la la la la Fa la la la la, fa la la la

General profile image

Kenny Fanning - 219 d 9 h ago

1

MY HUSBAND KENNY WENT TO WAL MART IN MARION INDIANA AT ABOUT 9.30PM TO GET SOME MILK WENT TO GIVE THEM A CHECK SHE RAN THE CHECK THE IT GOT STUCK IN MACHINE SHE PULLED ON IT RIPPED SHE SAID U I'LL HAVE TO GO HOME AND GET ANOTHER CHECK THEY NEED TO BE Trained that is money

General profile image

ANONYMOUS0708 - 242 d 6 h ago

0

I AGREE WALMART SUCKS IM AN ASSOCIATE AND I HAVE BEEN THROUGH PURE HELL AT STORE 708 AND WE HAVE NO WAY OF CONTACTING ANYONE WHO CAN HELP THE ASSOCIATES IVE REACHED OUT TO DOUG MCMILLON THE CEO OF WALMART THROUGH EMAILS AND SOCIAL MEDIA AND NOTHING HAS BEEN DONE HE IS A MONEY HUNGRY SOB THE LAST PERSON I TALKED TO WAS THROUGH CORPORATE AND I CURSED THEM OUT AND HUNG UP ON THEM IVE EVEN WRITTEN THREATENING EMAILS TO NO AVAIL IVE EVEN THREATENED TO HAVE THEM SUED AND THEY DONT CARE THEY BASICALLY TOLD ME BRING IT ON WE HAVE NO TOOLS TO WORK WITH BUT THEY EXPECT US TO GET THE JOB DONE ITS EASY FOR CORPORATE TO TELL US HOW OUR STORE NEEDS TO RUN BY SITTING BEHIND A COMPUTER DESK I BET IF THEY WORKED IN OUR SHOES FOR 2 MINUTES IF THEY COULD LAST THAT LONG THEY WOULD QUIT I WILL NEVER RECOMMEND THIS SORRY COMPANY TO ANYONE AND IF YOU ARE EVEN THINKING ABOUT WORKING HERE YOU BETTER THINK AGAIN THEY DONT CARE ABOUT YOU WE CANT TAKE TIME OFF AND IF WE DO WE ARE PENALIZED FOR IT WE HAVE TO ACCUMULATE PTO POINTS AND THEY TAKE FOREVER UNLESS YOU HAVE BEEN WITH THE COMPANY FOR 20 PLUS YEARS WELL NOONE WANTS TO STAY AT THIS STUPID COMPANY THAT LONG I KNOW I DONT

General profile image

Wing - 308 d 20 h ago

0

Yesterday as I was setting waiting to pick up my prescription .. there was a person..now he was waiting I Think for a prescription also with a lady.. as I sat on the benches. he started to talk to me.. not in English.. at first.. I enured him .. well you could see he didn't like that.. so( in English ) he stared at me licking his lips. and saying some Very Rude comments.. ( what he would like to do to me )...I told him to leave me alone.. but he wouldn't stop.. So I went to a employee standing at the front door and told them please call someone for help..he said he would call the manager.. so I went and sat back down.. hoping this person saw what I did and he would leave.. He didn't leave.. he continued .. I watched the employee hoping he would come over .. he did not.. about ten minutes later my script was ready so I got in line to pay and get out of their.. that's when the manager came up.. now by this time that guy had left.. I was crying and shaking I just want to run out of that store.. I told the manager but it was to late and I was just shaking at this time.So mo one in the pharmacy helped me . the employees at the front did not do anything ( at this time there were about four people at the front door) I will never go back to any Wal-Mart.. All the managers would say.. was they were Sorry.. That doesn't help..! I cried most of the night.. and Im not sure if it was because I did not get any help or just the content of what the guy was saying to me..or Both.. We live in America.. we should not have to be subject to anything like this .. Why wouldn't anyone stand and help me.. they all just put their heads down and pretended not to see what was going on.. Have we become so scared of being called a Racist..or being sued that we can not stand and help a fellow man.. If this is what you can expect just going to your local store .Then people we need to Wake up..!

General profile image

Daniel Cooper - 1 y ago

3

Thank you for being part of the solution, instead of part of the problem regarding gun proliferation in our country.

General profile image

AWB - 1 y ago

Well said, Daniel!

General profile image

D. Boone - 1 y ago

0

========== Yes dear friends, the truth shall set you free. Ha. Ha. Ha. Ha. Ha. Ha. Ha. Ha. Ha. Ha. Ha. Ha. Ha. Ha. Ha.

General profile image

T. Rocca - 1 y ago

Need to check this out.

https://www.youtube.com/watch?v=QLqkV8cP4xs

General profile image

Penny Fisher - 1 y 135 d ago

1

I would love to connect with someone over the pharmacy supplier and the people that work at my local Wal-Mart pharmacy.

General profile image

The mad mom - 1 y 148 d ago

0

I was wrongly accused of stealing another customers wallet while shopping for my family at your location in East Wichita. I was FOLLOWED, LOOKED DOWN on, called RACIAL names and CHASED all the way to my vehicle. All in the middle of and during me shopoing and spending money at your store. The suspicion alone made me feel like I was some criminal let alone the fact that they didnt even review the tapes hours later makes me believe it was profiling. I spend my time hiring a babysitter and getting there after saving up money to buy things we as a FAMILY need. The manager on duty this morning....Jake.....didnt even consider us as your CUSTOMERS to be anything less than guilty and I'm embarrassed and let down by such a huge corporation who thrives on calling themselves a family store. Let it be known I will follow this through until I feel that I am welcome in your store again.

General profile image

A Walmart customer - 2 y 101 d ago

1

Really bad experience in Tampa Florida at their Wawa near the highway return the product I feel like I was being grilled by the FBI when I asked if the lady was alright after slamming things around and if she was in a bad mood she flipped out on me and told me that I was in a bad mood never smiled never looked at me this is the service we get now at Walmart very very disappointing.

Other Reviews & Comments

Domino's Pizza, Inc.
Anonymous We ordered 72 dollars worth of food from odenville alabama  ... 

Circle K Stores
Haven I purchased a money gram money order from circle k on power ... 

McDonald's Corporation
BillinSD Loved McD's for over half a century. Like to get a coffee & ... 

USAA
Anonymous Usaa has rude service, they don't care about you. If you ha ... 

Fox News Network, LLC
Gregory F I totally agree. I think the Fox News execs have been drink ... 

Gold's Gym International, Inc.
Shawn G Gold's Gym - Ashburn, VA review: SERIOUS ADULT BULLYING HAP ... 

Family Dollar Stores, Inc.
Breanna Thank you i just tried. Ill let you know if it works.

Amazon
Mohammed Monir Hossain Hi

TGI Friday's
John So I bought a box of over priced cheese sticks from Circle  ... 

Walgreens
Anonymous I am an american citizen and used WALGREENS for more than 3 ... 

T-Mobile USA, Inc.
Anonymous Call customer service get nasty with you they don't no how  ... 

Cricket Communications, Inc.
Ann Enloe Good evening, to you My Name is Ann Enloe and I have A very ... 

Autozone
Annonymous No but I'm sure they use those big radiator hoses on each o ... 

Allstate Insurance
EG Call 7 on your side (TV) channel 7 news

Safeway, Inc.
Stephen Nguyen This guy named Josh made some racist commentary about East  ... 

Dollar General
Disappointed Stores in Shelbyville, In - are trashy on sales floor, behi ... 

The Wendy's Company
Anonymous My husband went through the drive thru for 2 large chilies  ... 

AT&T
Ben Carey These people have ruined DirecTV I am a 20 year old custome ... 

The Directv Group, Inc.
Ben Carey Me too!! I am ready

Mercedes-Benz USA, Inc.
NEVER AGAIN!!! Wish I would have read the reviews before I leased my MB I  ... 

Ashley Furniture
Anonymous We ordered a double recliner from Ashley Homestore on Janua ... 

Days Inn Worldwide, Inc.
Debbie Days inn 1400 brick church pike Nashville Tennessee worst h ... 

JetBlue Airways
Jet blue mad! Dear David Barger

The Home Depot, Inc.
Irene Fu I would like to address a highly unsatisfactory delivery se ... 

Greyhound Lines, Inc.
brianb I have ridden grey hound several times, in a pinch. 2 times ... 

ADT
Anonymous I have contacted ADT on numerous occasions, three times via ... 

Best Buy
Susan B I have a concern that really has me feeling uneasy about my ... 

Payless Shoes
Anonymous It's no wonder they are going out of business

LA-Z-Boy
Mary D Does anybody know the email for Lazy Boy corporate office i ... 

Costco
Suddenflash I have shopped here since it was called "Price Club&qu ... 

Blue Cross and Blue Shield
BOZ This co. BC/BS should not have people in the Phillipines IS ... 

Wal-Mart Stores, Inc.
Lulukat Requesting that u look into building a neighborhood market  ... 

U-Haul Rental System
Jack Bauer Ms. Nicoles, did you use a prepaid debit card? If so, the i ... 

Taco Bell Corp.
Cynthia Every time I go through drive thru they always mess my orde ... 

Outback Steakhouse
It's a fact Jack Pure BS. Besides, a restaurant, especially a bar, is runnin ... 

Staples
MOW-Dallas Needed office supplies and purchased numerous items at WalM ... 

Forever 21
Broken I feel in the Albany store on December 12, 2018 due to a we ... 

Food Network
GEORGE, YOGI, YOGI, GEORGE, YOGI, GEORGE, YOGI, GEORGE,YOGI, GEORGE, YOGI ... 

Netflix
System won't work, techs are rude and unprofessional, saying that the problem is Comcast. Won't cancel or refund annual upfront payment, transfer t "level 3 Tech, won't transfer to Corp. On top of all this, the background noise is so bad that I can hardly carry on a conversation. Do you have any one in corporate that will call and try to rationally correct this problem? Dierk McWilliams 512 694 8178. imadierk@gmail.com Dierk McWilliams

Best Western
Anonymous I have made Best Western my home away from home. I do every ... 

Cablevision Systems Corporation
Stephen Burke I live in Long Beach, NY. Have Optimum internet. Came home  ... 

Hyundai USA
Bill Hyundai Fairfield ct. service manager has a ego problem. Ca ... 

Lg Electronics USA
SZ WORST clothes washer I have EVER owned and WORST customer s ... 

Target
Patty I have been to 3 Target locations in the last 2 weeks. Ever ... 

Wells Fargo & Company
Kenneth O. Mcham POA Dear CEO Mr .Timothy J. Sloan

Dick's Sporting Goods
PA180SPITZER Today I visited the local Dicks Sporting Goods Store in Rob ... 

Cox Communications, Inc.
Anonymous I signed up for the preferred plan on February 23, 2016 wit ... 

Jack in the Box Inc.
Connie I went to the jack in the box in Oklahoma city OK and I ord ... 

Belk Incorporated
P sims I am not going to shop there any longer, online maybe but n ... 

Enterprise Holdings, Inc.
Indugu I received a email from Enterprise today and it only opened ...