Information, reviews and public commentary for US companies


Wal-Mart Stores, Inc.

Sam's Club
702 Sw 8th St.
Bentonville, AR
Michael Duke
President and CEO
(479) 273-4000
(479) 277-1830
Twitter IDs
@Walmart, @WalmartAction
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Anonymous - 1 d 11 h ago


I would like to know why I have to make multiple calls to get a fraudulent charge removed from my card and while doing so have to speak to someone who can barely speak English to me? How do I know that this person is legit? When I asked to speak to a manager he said his manager wasn't there. I am thinking very hard about getting rid of this card, too much uncertainty - would not recommend it to anyone.

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Anonymous - 1 d 12 h ago


Is there ANYONE in WALMART who can give an HONEST answer to the following questions:

1. WHY is the HQ for the blue Walmart card in the Phillipines?

2. WHY would they need my SS# to refund my money when I have a receipt?

3. How many agents does it take to APOLOGIZE and recognize that your customer service failed in this case?

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Anonymous - 1 d 12 h ago

Their cards are not in the Phillipines, or should not be. Never give your SSN# out call 1-800-WALMART This is the Main Number and complain to the Main office.

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mom - 4 d 19 h ago

Wow, I do not know what is going on in our local Wal-Mart. This is about the 3rd or 4th time I have sent in a complaint in the last 3-4 months. Today it is about my daughter. She just came in after woring a 12 hour shift in ICU at a local hospital. On payday she always stops in and purchases her groceries. She does this 2 to 3 times a month. I decided to write because she asked me too. I am now on hold for over 5 mins to talk with a customer rep. She and a few of her co-workers went to our local Wal-Mart in Jennings, Louisiana and made their purchases only to find out that there were no checkers. This was not a small purchase for the self check outs, this was a purchase that needed to be handled by a checker.

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Melanie Spence - 5 d 19 h ago


I would like to know what we have to do in order to get a walmart neighborhood store in our area. I feel it would be beneficial financial, and do well in our community.

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Elizabeth Hatter - 7 d 12 m ago


I'm sorry to complain but the Walmart that is next to

My job in Evendale Ohio is by fa the WORST OPERATED store I've ever been in . The u scans always close earlier than they r supposed to and there's only 1-2 max cashiers for lines of customers Most customers just can't wait or afraid they will be late for work like me and my husband so we just gotta put our items down and just leave very sad

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Concerned mom - 8 d 14 h ago


Just get a better store manager in MOULTRIE GA!!!!!!!!!!!The store manager in Moultrie ,GA is going to cause Walmart to pay out a lot of money due to the way he treats the employees that have an disability.The discrimination is some back here and I know you all have received information before about it at that store.

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Anonymous - 7 d 5 h ago

please contact me via this email: (hidden). thank you

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Angry Mom - 7 d 8 h ago


We go to WalMart every week and spend no less than $800/week. Needless to say that I am angry that WalMart would sell me a FAKE credit card and then REFUSE to refund my money. Co

Last week I purchased a WalMart "bluebird" card for my daughter's spring break. Upon trying to activate the new card I was told the number on the NEW CARD was invalid. When I tried to speak with someone in escalations, it sent me to the Phillipines who insisted that the card was good. I've spoke with the store Manager, who said she could do NOTHING. When I called customer service back "Makai" who stated she was the highest level of management available "Ma'am"ed me to death, failed to listen to anything I had to say and rudely stated she read what was going on. Speaking with Makai was absolutely the MOST ignorant conversation I've had in my adult life. She missed customer service and refused to listen.

It has been OVER a week and I have NOT been refunded my $300 for this fake card I purchased from the WalMart her in River City in Jacksonville Florida. No one is taking responsibility. Everyone is rude and I am completely shocked at the treatment and inability for someone to say, "YES, the card is bad, give the customer her money back"

Walmart....this is only the beginning.

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Lori - 7 d 10 h ago


purchased a bed for my mom and it was infested with bed bugs! It took 4 months to figure out the hives all over her body was from bed bugs, we wouldn't believe it could be anything but hives because after all we purchased a new bed. The return policy expired a month ago and we finally discovered that it was the box spring that was infested, the apartment was fumigated and the exterminator confirmed that the box spring was so badly infested that it had been infested when purchased. I've contacted Walmart and have been disconnected twice already. I will not give this up, my mother is elderly and has a very limited income and neither of can afford to replace her bed.

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Anonymous - 7 d 15 h ago

Why doesn't Walmart give veterans a discount when every other large store does salt Walmart was America store

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HEY BUD - 7 d 11 h ago


Quit being an entitled POS! Your kind always makes fun of the millenials trying to sponge of the system with entitlements issues, when it's also people like you that went to the military on your own, and had been given a pay check, housing, ETC...YOU signed up and NO one owes you Jack!

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Sad mommy - 7 d 14 h ago


Gluten Free Bisquick Pancake and Baking Mix has doubled in price over night at stores and online. Our family of 7 is so sad. No more pancakes, or biscuits ever. We spend a lot of money on food at Wal-mart every week to feed our children, but 'doubling' the price of a product, is wrong. Having severe food allergies to wheat, egg, milk, tree nut, peanut, fish and shell fish is expensive and boring for a large family. Yes there are other mixes out there but none free of all of the above allergens. We were just getting excited and experimenting with baking until the price went from $2.48 to $4.58 per small box. It is impossible to get a hold of anyone outside of customer service. Back to chicken and rice forever.

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N. Newell - 8 d 13 h ago


I purchased a mattress pad at Walmart located in Philadelphia, PA. I was very disappointed that the wrong pad was in box and to my surprise, bed bugs were found in the product.

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Charlie Aragon - 9 d 8 h ago

Charlie Aragon Alamogordo NM 575 644 3873 Michael Duke CEO. Hello Michael, I am writing you today of an idea I have to prevent all your stores from from bleeding out money through your loss prevention, cameras, floorwalkers, registers, security door machines, and out the door. My idea comes from yours and all stores who have your same problems. I am asking you first if you would like to be the first in corporate America to find out how you are and will continue to loose so much money, that what is being taken just from one store is enough to purchase an RV. Before I send same Email to other big co. Stores I will wait on your response to be the first to take learn how you are loosing money and what you should be doing in changes for preventing so much merchandise loss ". I will contact other big retail company's soon to give them the same opportunity to keep from being robbed not blind but in front of all your employees. Contact me at. Sincerely. Text,- 575 644-3873 Or call-in 575 644-3873. Charlie Aragon. April,16.2017

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Still me - 11 d 4 h ago


Who can you talk to about complaints who actually takes care of the situation instead of the manager telling workers of the complaints and laughs about it like its some type of joke trust and believe Greenwood Ms is too small for such pettiness!!

As the Walmart workers say "If you dont like whats done here go someplace else" I will do just that.. I love to shop at Walmart but i will take the drive to another location.. Greenwood Automotive Dept it sucks..

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Annoyed - 12 d 6 h ago


Walmart in greenwood ms was a great place to have your car service just until recently. The employees are very unprofessional and show no concerned about your automobile, if you go to walmart in greenwood be prepared to stay for hours even for a flat repair. just sad and then when you ask why your car is so long "dept manager" gets attitude hello I am spending my money. can you show a little concern.

Flagged for review. 
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Anonymous - 12 d 14 h ago


Also..I bought my phone at Walmart in UKIAH CALIF 95482 I have had my phone for almost 3 months always buying straight talk for my minutes . well I needed to get me a Sims card this last month..I went into store had the guy look at my phone and tell me what package worked for my next day I go back in to purchase that card tool kit " for my phone" Assuming he knew what he's doing I bought kit for $59.00 when he told me it was 49. I get home it does not work in my phone.! Take it back talk to cashier and said that's the boy right there that told me it was the correct kit. She just says there is NO REFUNDS ON SIMS CARDS!! SO I CANNOT get anyone TO HELP ME. and they just shrug their shoulders like your loss our gain ..again..I am sick of this store and about to handle these employees myself..jail or not..resolve this or else I will.

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JuleneS - 12 d 15 h ago

The store in UKIAH CALIF has been the worst run store I have ever been in. They are taking our EBT monies and making us pay for bags to carry our items out if we don't spend anywhere from $1.00 per bag up to $2.00 per bag. Then we are not given our items. This is illegal and just wrong to do to the homeless mostly. They pick out the homeless is what I have seen. I cannot stand by and watch the way they allow them to congregate for weeks and then it's pouring rain and they then go out and start yelling making them all move right then.they call the po!lice and it's too late to go to get help so most of them are arrested. Pure entrapment for them.can you look into this please. They are breaking these people not helping them.

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Annonymous - 15 d 11 h ago


What is going on in the Elverson Walmart in Morgantown Pa.?

It has been going down hill for quite sometime. Are you planning to close this store? It is so hard to shop there as things are not grouped together and so many things are way up high on a top shelf and there is a sign saying call for assistance if you need anything from up there.That's not a good way to shop having to call someone every 5 minutes if you can find anyone. If you plan on keeping this store open ,someone needs to come there and give it a good regrouping. Also so many products are not carried there anymore and forces the shopper to frequent other supermarkets.

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Nora Adams - 32 d 8 h ago


i LOVE WALMART IN CLDWATER , Michigan All the employees at THIS STORE GO ABOVE AND BeialcialcialscOM THE BOTTOM OF MY HEART!!1 May i please have a tottally free waltmart gift card please and thank you i will use the gift, card to buy a stereo system from the walmart store in coldwater, michigan 49036 my name is Nora Adams, 232 Morse Street, codwater, michigan 49036, my email address is 6454xxx@gmail,com Sincerely Nora Adams

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???? - 15 d 19 h ago


Are you that stupid? You have the only review with more then 1 star and most have 0 stars. Who is your daddy?????

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FrankieV987 - 15 d 19 h ago


Just wondering why the Wal-Mart in Florida where I live refuse to get in certain items such as Cherrioes Protan with the almonds and cimm.. Ihave asked the manager and several of the workers and I am told wecan't order it just comes in and we put it out.I can never get a tube of Crest that the box isn't crushed some how. Seems that your people have the saying, we don't order we just put out what they send us.

Seems to me I have been spending more and more time in publix getting the things that are not sent so they can't be put out.I have noticed more and more people in publix when I am getting the things you don't send to beput out for your customers. Me , I live between Publix and Wal-mart so I can go either place , Publix is cleaner and the people DO get in things asked for. I have not EVER been told they just send us the stuff and we put it out. I get a notification when the product is on the shelf if I ask to be notified. the customer sevice at Publix is much better then it has ever been at your stores.

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Anonymous - 17 d 14 h ago


I used to work with Larry Duerkes, your senior software engineer, in Memphis, Tennessee at Alibaster.

Just wanted to say hello to him. My name is Ron MInor and my email address is (hidden)

I now live in Texas, too old to program any more. Please forward my email to him if you have his email



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Stacey B. - 20 d 16 h ago


I purchased the Wal-Mart family mobile plan about 10 years ago. YES THERE HAVE BEEN ISSUES however I've stayed.

But I was out of work sick actually vascular surgery and wasn't able to keep my service on. The suspended my service on 2/23/17. They text me and sent notice via the US POSTAL that my bill is $53.85. Well I am back to work and am not getting paid again so I went to Wal-Mart to restore my service. I PAID WHAT THEY SAID I OWED along with a fee for Wal-Mart and still NO SERVICE!!! THEY ARE NOW TELLING ME THAT I OWE ANOTHER $40 FOR SERVICE AFTER THE SUSPENSION DATE. I AM COMPLETELY LOST AS THIS IS and has always been a month to month plan so how is it that I OWE THEM ANYTHING??????? I called Customer service and they are looking into it but remember I am just returning to work and I DO NOT HAVE $53.85 TO GIVE AWAY. I actually picked up a 30 day supply of my meds as I need a phone. And still NO PHONE!!!! This is just too much.

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