Information, reviews and public commentary for US companies


Whole Foods Market, Inc.

550 Bowie Street
Austin, TX
John Mackey
Co-CEO and Director
(512) 477-4455
(512) 482-7000
Twitter IDs
General profile image

Life, liberty and pursuit of happiness - 24 d 13 h ago


TX State Attorney Ken Paxton has issued letters to the mayors throughout San Antonio regarding unlawful practices regarding a mask requirement. I have initiated contact with his office about your unlawful practices for an essential establishment such as Whole Foods Market to require patrons to wear a mask. I urge you to revisit your unlawful orders to avoid further correspondence from a bonding attorney.

General profile image

Steve - 28 d ago


To protect shoppers and employees they everyone that comes into their store to wear a mouth and nose cover. Good idea! Shopped at Spring House, PA today. Very long lines to enter and check out. Understandable. My only complaint is three employees near the back of the store were chatting with each other with their masks pull down.On check out I shared this with an employee. His Comment " I can't believe it."

General profile image

Mask hater - 24 d 13 h ago


You're a stupid ass. The virus isn't real. The agenda behind the lies is what should be your main concern.

Masks don't work. It's a ploy to see how many stupid ppl watch tv and get their news from the media without researching.

Men and women lined up facing the wall in compliance of their orders just before they all got shot to death. Resistance is futile ....

General profile image

Never Again - 39 d 5 h ago


Spent double for 3 lbs of honey than I normally do because I don't want to go to multiple stores at my age and health issues. No Problem. I am willing to spend more to keep safe. HOWEVER, I do expect at least average quality. It doesn't look (except when it is old or poor quality) and definitely doesn't taste like orange blossom honey. It is typically a mild flavor.

I really was hoping Whole Foods would stand by the quality of their food. This has nothing to do with the pandemic. It has to do with Amazon purchasing inferior quality food and charging more. Well, you got my measly Profit this time. Fool me once, shame on you. Fool me twice--shame on me. There are other options in this town.

General profile image

Frank - 54 d ago


This company is absolutely horrific they are pathetic especially what's going on in the world right now I never seen a corporate customer service so bad in my entire life. What a bunch of complete morons running this company. The CEO must be a PATHETIC MORONS just like them.

General profile image

Patty - 61 d 18 h ago


I want to thank you for being there for us at this time of need. To protect the employees I would ask everyone that comes into the store to wear a mouth and nose cover. We can all do our part. Your mask will help my mask. I shop in plantation, Fl. They have been very helpful, but some employees are not protected. I fear for them.

General profile image

Concerned Shopper - 67 d 6 h ago

As a frequent shopper at your Sudbury MA store I was appalled that an employee at that store was diagnosed with COVD-19. Amazon is behind the ball on protecting their employees and shoppers at this store. Why are you not checking temperatures of all employees everyday as they enter the store.? Why aren't you providing all employees with protective gear like masks and gloves. It's not because you cannot afford it. Your prices are higher than other local stores. Also you should install plexiglass shields at each register to protect you employees. Shame on Amazon management for their lack of attention to this crisis.

General profile image

A shopper - 67 d 7 h ago

Stop whining get a mask and gloves like everyone else. They're millions in the direct line of Fire who do what they can to keep safe and protect e@ch other if you cannot as a store protect your employees close the doors but don't allow the necessity of food to be targeted by threats of strike for more pay. You don't like your working environment stay home. Don't make your already scared and strained neighbors now worry about how they can afford to eat. This way of thinking will snowball we are in this fight together all are at risk not just you. Let's help our neighbors not milk them people.

General profile image

A human in the fight - 67 d 7 h ago

Why was my post removed

General profile image

A human in this fight - 67 d 9 h ago

the covid 19 demands of your employees is understandable but the effects on the American public could be devastating. If the provision of masks and gloves are not enough then let them quarantine without risk of termination. Perhaps ask the president to consider the National Guard as food is a necessity and must be protected for all. This action by your employees could only mean price increases to all Americans who are already stretched very thin. We all as a country must bite the bullet and do our part to weather this storm. Consider The doctors, nurses, firemen, police, paramedics, those who are manufacturing necessary items, truck drivers those stuck in their homes for who knows how long. Get a grip do your part people don't use this disaster to milk the people

General profile image

Meryl Lande - 77 d 25 m ago



General profile image

South Capitol Hill - 82 d ago

As a store team member I feel unsafe and very uncomfortable attending work with a possible guarantee that I can catch the Coronavirus. Store team members attend to thousands of customers per day and we are in close contact with customers and I think it's only fair for us to say that something needs to be done about this. For example one step should be the closing of stores early

General profile image

Dg - 82 d ago

I'm trying to find answers myself. Talking to/finding h.r. contact, seems impossible. And I'm an employee.

General profile image

Prefer initial S. - 82 d 14 h ago


On March 15th, around 6pm, at Vancouver Cambie store in BC Canada, store manager " RANDY" asked me to leave the store immediately. I was so offended by his way of approach, as him saying " YOU ARE spreading Virus by using personal bottle to fill up the water from our store ".

He also used words to me like " Stop your action and Leave right now " and brought his security staff even though I told him I was leaving right away.

I understand about the concern of the Corona Virus around the store however I am not sick with Covid19 Virus , and Never travelled to China even though I have Asian background.

I am 10 year store customer, and I am more than shocked by Store Manager Randy's treating customer ( non-positivd Covid19) as a Covid19 Virus carrier to his store whatsoever.

I have right to shop at any Wholefood market and I need my right to be back to the Vancouver Cambie store soon as possible after Unfair treatment as of banned by store manager.

Please help asap.

Thanks for this matter.

General profile image

Anonymous - 84 d ago


I live in San Diego near the Whole Foods store at Villa de la Jolla Dr. I wanted to notify the appropriate person and department about an ongoing problem. I frequently use Whole Foods to shop for fresh produce and bulk food items like fruit/vegetables, beans and quinoa, for examples. I have noticed more and more, the flagrant disregard by some customers to just help themselves to sampling at the salad bar and especially at the bulk food section. I have notified the manager and the store patrol and their response has been polite but more "laissez faire" to provide a stated commitment to investigate/intervene offenders or to clearly provide the store policy. There are also unobtrusive signs in the bulk food section stating, Do Not Sample the Food or to that effect. How can this policy of NO SAMPLING be effectively better enforced? Ask a store employee for a sample vs. a customer helping themselves?? Especially, in view of the current concerns about transmitting bacteria and viruses?? It is also creating a potential public health hazard. Please confirm this message. Thank you!

General profile image

Will - 165 d 5 h ago


Hi I'm brand new associate team leader for Wholefoods I've had some unfortunate things happen to me the first week I start working there I was in a car wreck my vehicle's total when I return back to work because I'm a new hire regardless of the fact that was in a tragic accident and lost my vehicle I was still put on a final notice which states that will last a year in my file a couple days later with the help of my ex-wife I was able to purchase a vehicle because that Miss part of the training I had missed some of the information I was given out the fact that Whole Foods does not allow their employees to park in their parking lot nor they do they allow you to park on the street outside the parking lot so you're forced to park almost two or three blocks away but I made the unfortunate mistake of parking in the parking lot the first two days no one said anything the third day a man turning Andrew call the towing company I have my vehicle towed spoke to a young lady named Martha at the store she is call the Shifty she gave me the name of the towing company said I'm sorry unfortunately there's nothing we can do basically and that was it my impression of Wholefoods when I first got hired was family-oriented look out for their team members and the community and their family oriented this past weekend will give me that funny feeling in questioning my decision to come to the company it's been a tragic Christmas for me and I thought Wholefoods was about something different but I guess not make a long story short I am now catching a bus walking four or five blocks to get to work until I can afford to pay that $365 to get my car out in which my own employer had towed in my 40 years of working in retail I've never called do you have any customer or employee vehicle to be towed while shopping at my store you never know who that person could have been or their situation what makes it worse is that a hat Christmas items in their it which I had bought my kids hey which I'm not going to be able to give to them and now they've inconvenience me to wear have to get up an extra 2 hours just to make sure I get to work.p

General profile image

Anonymous - 86 d 6 h ago

So, you have worked in retail for 40 years, but yet you couldn't manage to string together a sentence that made sense? There are no commas or periods in that whole thing...just one giant run-on sentence. Can you even read the handbook if they gave you one?

General profile image

Diane Lane-Hymans - 164 d 15 h ago



General profile image

Anonymous - 86 d 6 h ago


General profile image

G.Laidlaw - 134 d ago


Overall, I think WF is great. But with their thrust on organic, etc. they need to ditch all of the plastic that they use.

General profile image

Anonymous - 86 d 6 h ago

Plastic is recyclable, that's why they use it. Would you prefer they use something like wax paper or Styrofoam that cannot be recycled or wont hold up from store to home?

General profile image

Anonymous - 98 d ago

I would like to file a complaint against one of whole foods employee working at the store located at CORRPort st,in baton rouge louisiana, his name is ALAN, the insulted me,was very rude acting non proffecnal with me.

I need some one from customers service to contact me,at my Email address. (hidden).

General profile image

Anonymous - 86 d 6 h ago

Is it that you can't spell, or that your computer doesn't have spell check? Perhaps Alan was talking to you the way you were talking to him?

General profile image

Rebecca H. - 86 d 7 h ago


Hi, I am writing to you to complement one of your store employees in Omaha, Nebraska. His name is Danny O. He has worked in this store for several years and is one reason I keep going back to Whole Foods! Danny is simply one of the nicest people and is consistently helping folks with there shopping experience. He is kind to everyone! He is also very knowledgeable about the store and even helped me get my phone app up and working for my Prime membership. Please reach out to Danny and let him know that his kindness, professionalism, and enthusiasm make people like me enjoy my shopping at Whole Foods in Omaha! Thank you!

General profile image

Sad shopper - 1 y 223 d ago


I'm not sure what has happened... The past several times that I have brought produce it doesn't last for more than 2 days. I don't mind paying a little more for great quality produce, but that doesn't seem to be story anymore. What happened????

General profile image

layla - 1 y ago

No loss. Posted as Organic, can have up to 30% pesticides, etc.

Try a raised box of organic soil for planting lettuce, etc. Put it on your apartment patio or near window with fresh air when you're home. Wear a jacket in winter for couple of hours to keep window open. Healthy!

Other Reviews & Comments

Safeway, Inc.
mac safeway

Kandijr13 I believed Amazon Prime provides service to access, quality ... 

Jessica This happened to be as well, they said it's nothing they ca ... 

Avis Rent A Car
Unhappy ExCustomer I have extended my rental aprox 3 or 4 times without issue  ... 

Taco Bell Corp.
Craig Yeah, well whose life really needs an improved earring anyw ... 

Annette Very disappointed in the customer service I received today. ... 

Old Navy
Cyndi Slagle The worst customer service ever!! Hello? is anyone working  ... 

Sonic Corp.
Still hungry Sonic in North Charleston is horrible! I didn't even get fo ... 

Wal-Mart Stores, Inc.
Marketplace seller stinks Your Marketplace seller- Discount Computer, continues to no ... 

HORRIFIED AT LACK OF CUSTOMER SERVICE I purchased N95 masks in April and it is June and I have no ... 

Family Dollar Stores, Inc.
Anonymous I live in Fairplay, Colorado and the mgr of Family Dollar g ... 

Outback Steakhouse
Gary Worst meal I've had in months ordered 9oz filet mashed pota ... 

Fox News Network, LLC
Anonymous I love our military, and will continue to honor them in eve ... 

Dollar General
I would like to know why the store in Diamond Il is not following the mandatory face covering. Was just in there & the place was very busy with probably 70% of the people with no face coverings or distancing. I left my stuff & walked out!! I don't want anybody's germs

J. C. Penney Corporation, Inc.
Judi I am extremely disappointed that JC Penny in Bennington, Ve ... 

The Home Depot, Inc.
George Ontkush If big corporations don't accept gmail as an email then the ... 

Paula I cannot stress strongly enough how much we appreciate Cost ... 

Rent a Center
Bridgette m Sadly that is the case. My dad has been waiting for beds fr ... 

Best Buy
Maggie I am in tears about the way I was just treated by Best Buy' ... 

Ashley Furniture
Mrs. G This has been the worst experience ever!!!!! I have been gi ... 

Jackson Exasperating company to do business with. Exasperating. So  ... 

Discriminated and harrased As this is being published on your NJ site, where I live an ... 

Leslies Poolmart Inc
Anonymous Sold me a pump that lasted about 4 months and still under w ... 

Ace Hardware
JRK I ordered item online couple of days ago and it show that i ... 

Cablevision Systems Corporation
Unhappy customer customer services representatives are rude and horrible in  ... 

QVC, Inc.
Anonymous I realize we are in a tough situation but this ridiculous a ... 

Barnes & Noble
Jean Benner If You Give a Pig The White House!!-- You're ok with this?  ... 


Days Inn Worldwide, Inc.
Anonymous I'm disgusted at the way I'm being treated. I'm currently a ... 

Papa Johns
Hoping for the Best I have been a long time lover of papa John's, but lately it ... 

Chick-fil-A, Inc.
anonymous Susan A from chick-fil-a in Temple on N 31st was the rudest ... 

American Home Shield
Sheila Horrible Horrible service I have held for up to 3 1/2 hours ... 

Jack in the Box Inc.
Joe lucero Jack in the box in San Antonio tx on Zarzamora street, do n ... 

Pizza Hut
Lydia Loved Pizza Hut Pizza. Was a rewards member too. Now that I ... 

Comcast Cable Communications, LLC
Jim WARNING: Customers,

NativeGuardian Firebomb corporate March 21 we PURGE !!!!

Dan Shortened menu is so disappointing no onion rings, no soup  ... 

Hibbett Sports
Jon I purchased a pair of shoes online. They did not fit, so I  ... 

anonymous In march I pre-saled an item & free gift to be picked u ... 

Anonymous WELL.... Here we are on June 5th and no refund for the othe ... 

Home Depot
Anonymous g my ceiling fan. Then I was hung up on! Later in the day I ... 

American Express Company
Anonymous how customer service is handling customers issues.

Anonymous eline, that did not show up on my itinerary. So I bought th ... 

Anonymous worst customer service we have ever dealt with. I would lik ... 

Big Lots
Anonymous was not aware of that policy..

Jo-Ann Stores, Inc.
Anonymous nd what we employees are going through. I'm sorry your onli ... 

Anonymous ry necessary will a class action lawsuit against your compa ... 

Dick's Sporting Goods
Anonymous ., mask no shop policy is all BS. Look outside at all the p ... 

The Directv Group, Inc.
Anonymous am having the same issue but it has been a year. I was told ... 

Food Network
Sue You have someone like Amy Schumer on your network with all  ...