Information, reviews and public commentary for US companies

 

Whole Foods Market, Inc.

Rating
1.580247
Web
www.wholefoods.com
Address
550 Bowie Street
Austin, TX
78703-4644
Contact
John Mackey
Role
Co-CEO and Director
Phone
(512) 477-4455
Fax
(512) 482-7000
Employees
64,200
Twitter IDs
@WholeFoods
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Mallory Mcguire - 19 d 18 h ago

1

Even though correlation is not causation, ever since Amazon acquired Whole Foods the quality and safety of the hot bar has seriously gone downhill. The person responsible for choosing the menu now has mostly unhealthy foods (greasy meat, fried chicken, foods that look disgusting and are unidentifiable etc) and the preparation of same exhibits what can only be described as incompetent. Aside from serving the same dishes night after night (not newly prepared, but 2-3 days old (to save on cost and because no one eats this stuff they always recycle leftovers. How many times can cooked food safely be stored and reheated? Especially fish, which I got a portion two nights ago that obviously went bad from being served multiple nights in a row. When I brought this to the manager's attention because after two bites I wanted a refund, he brushed me off with "no, we don't do that" Except I'm in there almost every night and it's obvious they're reserving the same pans/dishes multiple nights in a row. Aside from that, the "steamed" or "grilled" vegetables are almost raw/crunchy, the beef meatloaf tastes like dogfood and is pink/undercooked inside and the most serious issue of undercooking is any dish with chicken, with the exception of fried chicken. I think they undercooked so they can reheat the same food multiple times. It is very well known and documented that raw or undercooked chicken can be contaminated with multiple bacteria, salmonella and camplobacteria for example. I have gotten a stomach ache on two occasions eating there and will never eat from their hot bar again. I'm considering calling the health department on this store, because not only are they serving unhealthy slop floating in grease prepared by people who don't know how to cook, but what they are reserving multiple nights in a row is a health hazard.

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Anonymous - 32 d 9 h ago

0

its very bad people work there I went to a store located in ,,8190 park lane suite 351 Dallas tx 75231,,, and in the meat department there was Hispanic fucking one called Carlos ,, he is so very bad one ,, he never help the customer and keep flirt with women ,, and when I refused that and complained to a fucking manager there called Merza he did not do any thing ,, that's so bad ,,they are hurting the business of the company ..

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Tired of the lies - 37 d 8 h ago

0

I must be a glutton for punishment. I just came back from a @#wholefoods shopping trip after a few months of shopping elsewhere and guess what I found......More Plastic bags. Who needs to put apples, grapefruit, oranges, etc in plastic? Once again I asked about their core values and this time I was told the reason for using plastic bags was "when using paper bags the fruit spoils faster" I asked why use plastic bags at all? The employee said she'd write a note to headquarters. I can't help caring about the environment and what it is doing to the sea life. No more shopping at Whole plastic. Are you with me?

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Christina the order writer - 33 d 18 h ago

0

Ask the cashier to just put the fruit in a paper bag without plastic simple

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Kelli klima - 44 d 7 h ago

4

Please build a store in Georgetown Texas. We r booming and we need more grocery stores. Please please. We now have to drive to cedar park or into Austin. Wolf Ranch in Georgetown is taking off. Pleeeeaase come.

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R. Rogers - 98 d 19 h ago

5

Would LOVE to see a WF store on the Crystal Coast, NC...... Morehead City, NC.

Or even Jacksonville, NC.......

They are in desperate need of one!

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Shannon - 150 d 11 h ago

0

How do I get intouch with cooperate or human resources?

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NO LONGER A CUSTOMER - 103 d 16 h ago

0

550 BOWIE STREET

AUSTIN TX 78703-4644

CEO: JOHN MACKEY

(hidden) PHONE

(hidden) - FAX

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Yeonjin - 104 d 7 h ago

3

I am wondering if it is allowed to bring my own containers for bulk food. I do want to use plastic bag and plastic contatinet as less as possible. And I do agree it is time to ban plastic bags. It is so bad for environment.

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Beth - 136 d 8 h ago

0

Let me tell you about my Thanksgiving. I ordered an organic turkey with all the sides. On the November 21 pickup date we were informed that there were no organic turkeys or non-organic ones. Tho only one available was smoked. Disappointed, we accepted it. But the next day when we opened it we saw black streaks down the sides of the bird.....presumably injections of smoke flavor. The smell was nauseating and only got worse as we prepared. I threw it out along with side dishes definitely not up to the standards of Whole Foods. It's appalling that WF has failed in such a customer promotion on a national holiday. El Paso store!

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Evyenia Morgan - 139 d 14 h ago

4

I love whole foods

Please bring whole foods to oxford Michigan

Theres definitely demand here

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Ban Plastic - 149 d 16 h ago

2

It's time to ban plastic bags in stores. It's time to go reusable.

Plastic is so bad for the environment.

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Val - 174 d 6 h ago

3

I'm a frequent customer of Whole Foods on Raymond Rd. in West Hartford. I am an organic gardener and buy organic products. It appears that there are fewer organic fruits and vegetables in Whole Foods, which is disappointing. My local Stop& Shop has about the same amount of organic vegetables as Whole Foods.

I'm also very concerned about the amount of plastic bags and containers used for bulk items. PLEASE SWITCH TO PAPER and encourage your customers to bring bags to put bulk items in. Bags can be reused. FYI, a small coop store in Portland, OR used paper bags for bulk items. We are facing catastrophic climate change and we all, including corporations, need to do whatever it takes to reverse this.

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none - 174 d 9 h ago

4

i kinda feel discriminated against, i have a lot of experience and because i am in a shelter i ----wasn't-------- hired in 2010

-they group everyone in one category-but the people working there at the registers are really nice .For god sake i am tying to get money for a car and i am a good worker. five years of -my lack of employment is not related to their quality of service inside the store.where's the hope.

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glk2bad - 198 d 7 h ago

0

Tired of poor service and bad food! Called Corp office tonight when corn had mold on it! 2955 west Ray Rd. Chandler AZ. Hoping someone calls me back from the Texas Office and sets these folks straight

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doro steven - 175 d 20 h ago

0

They wont return calls . Customer care is gone

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Lloyd Roberts - 184 d 12 h ago

0

Will never, ever see me again. It's not totally Amazon's fault, Whole Foods has been trying away from it's vegan beginnings for many years. But I just went to one and realize there is no difference between Whole Foods today and a traditional supermarkrt. I could not get a vegan cookie, at all. I could buy ham, and turkey and meats, but not a vegan cookie. Two months aho I was vacationing in Florida, went into a whole foods for lunch and could not purchase. If I wanted meatloaf and mashed potatoes, no problem. But if I wanted a vegitarian dish, nothing but an ugly looking salad bar. It was good while it lasted, but obviously they decided to lose people like me and just concentrate on the meat and potatoes group. Hasta lavista, or goodbye whole foods. Not for me any longer

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sherry amanpour - 197 d 9 h ago

0

I just spent 30 minutes at WF in San Francisco on California Street speaking to 6 staff members including 2 supervisors looking for yellow split peas. I have gone back to the store three times for these peas.The customer service is so despicable no one could respond..they are callous, uninformed and uncaring...very very different than the WF under previous ownership. 17 of us in the neighborhood no longer shop at WF...we will spread this awful service with friends and the community in the dog park and neighbors so no one is subjected to this incompetence. There are plenty of neighborhood stores who EXECUTE excellent customer service..including Trader Joe's, Mollie Stone, Gus and even Safeway. Very disappointing WF..you will keep losing customers...

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Anonymous - 197 d 10 h ago

The customers at your Voss location in Houston, TX are the most pretentious, conceited bald faced liars I have ever seen. You take everything they say at face value and not even question if they are lying to get what they want. Today a woman claiming to be a child psychologist tore into a supervisor. The reason, HER phone died and she couldn't get her prime discount. The woman was clearly intoxicated or under the influence. If this had happened at my place of work she would have been informed that her services are no longer required and escorted off the property. Time for you to back up the employee. Stop trusting the customer to tell you the truth.

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Olya - 200 d 12 h ago

1

Hello,

I am a big shopper at Whole Foods in Beachwood Ohio . I have always liked it. In my recent visit o had purchased cooked chicken breast and when I got home to heat some up . One of the chicken breast was moldy with dark spot . I had taken pictures if needed to see. I'm very disappointed customer , as I said I love Whole Foods. But now I'm afraid to buy cooked food from there.

Olya Tovmasyan

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EH - 207 d 22 m ago

1

I have been loyal whole foods customer in all San Francisco,CA locations since 2007.

I had good experiences over the years.

However, last night (Oct. 27,2018) I encountered the most outrageous, out of this world experience . My license plate picture was taken as I was driving out of the parking lot by a very incompetent so called undercover security. Reason, wait for this:

Mixed hot food with cold food. Which clearly was not true as I have only two boxes one for hot another for salad. When that was to be a mistake instead of apologizing, a more bizarre accusation : I looke at essential oils and left without purchasing . UNBELIVEBLE!!!

Silly me didn't know looking at products was a crime. Manager was professional and baffled by what just happened. The sad part is the security girl is African American and I happened to the only black person in the store so she automatically assumed I must have been there to steal. African Americans always cry for discrimination in the hands of Caucasians but, when they are in a position minute power, they are more discrimanitory towards their own than many Caucasians. Please note, I am not saying all.

Whole foods should hire better qualified well reason security guards. Otherwise, they will be victims to false accusations law suites as well as irreparable damage to the brand and name many come to respect.

Also, since Amazon took over, quality of foods have been going down. All foods (hot & cold) contain SOY which the worst health hazards to a store that claim to healthy. Besides.many people are allergic to SOY. I guess it is cheap. But, when you ask higher prices we expect quality foods. Some how there is a connection between cheap products and cheap labor as I encountered incompetent security guard last night.

It's corporate greed to maximize profit at the expense of consumers to appease share holders. That is all!

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Sad shopper - 208 d 5 h ago

3

I'm not sure what has happened... The past several times that I have brought produce it doesn't last for more than 2 days. I don't mind paying a little more for great quality produce, but that doesn't seem to be story anymore. What happened????

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LPW - 210 d 19 h ago

0

Wanted to say that I will miss the Highland Park Whole Foods now that they have closed the fish grill and added LED lights that are brighter than a July sunny day! HPWF was the best part of my Mondays and Tuesdays after my 2-hour workouts, but the changes are so disappointing. No more glass of wine and fresh fish, plus all the soup is empty by 7pm. The manager's take it or leave it attitude is inexcusable. No more Whole Foods for me! Hello Central Market.

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Richard Lake - 211 d 8 h ago

4

I love whole foods and spend between 25.00 and 40.00 every day on tbe fppd bar and salad bar I recently spoke to a chef employee and asked about the use of canola oil rather then Olive oil. With all the updated information regarding oils. I dont understand why whole foods still uses canola oil in the food preparation and not start using olive or avocado oils. Which are much healthier options for oils. Cant speak for everyone put im certainly considering cutting back on the hot bar purchase.

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Leun - 224 d 14 h ago

2

We have shopped at this market almost everyday. The foods they have on display just like the vegetable, the avocado, tomatoes, or some other fresh fruits seems like they have had it for several days before it was displayed.

Or maybe their supplier upplied some dated and maybe possibly stored for quite some time or they just supplied some less quality to the chain.

The yum they had one time I was checking to get one was so old and rotten and so are some other stuffs.

I think it may be their supplier supplying the older stuffs and who over priced?!?! The wholfoods market or the supplier did?!?!

They are selling less quality food at higher price .

Maybe the purchaser adds up the price?!??

Or is it the supplier?!?!

Prices tag on meat are seems to be too high too.

I know there could be better quality and good buy.

Ms. Leun

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Anonymous - 216 d 14 h ago

Whole Foods and Amazon online to you. I just visited one of their so-called humane farms and many of their animals or in such horrible conditions, we tried to protect and give them shelter however, they decided to cut the case authorities instead. And the authorities had the chickens that we would've saved and helped euthanized instead. Their conditions were in such a horrible way, there were chickens that had both of their legs broken their wings broken they couldn't reach their food or water and they were dying on the floor in the warehouse that they say is Pastor raised. I am sure anybody and everybody to call whole foods directly and ask them the names of the vendors keep their so-called humane animals. They claim transparency. However, They were fused to divulge this information. They say they are protecting their vendors. Who is protecting the animals?

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