Information, reviews and public commentary for US companies

 

Whole Foods Market, Inc.

Rating
1.589928
Web
www.wholefoods.com
Address
550 Bowie Street
Austin, TX
78703-4644
Contact
John Mackey
Role
Co-CEO and Director
Phone
(512) 477-4455
Fax
(512) 482-7000
Employees
64,200
Twitter IDs
@WholeFoods
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Leun - 12 d 19 h ago

2

We have shopped at this market almost everyday. The foods they have on display just like the vegetable, the avocado, tomatoes, or some other fresh fruits seems like they have had it for several days before it was displayed.

Or maybe their supplier upplied some dated and maybe possibly stored for quite some time or they just supplied some less quality to the chain.

The yum they had one time I was checking to get one was so old and rotten and so are some other stuffs.

I think it may be their supplier supplying the older stuffs and who over priced?!?! The wholfoods market or the supplier did?!?!

They are selling less quality food at higher price .

Maybe the purchaser adds up the price?!??

Or is it the supplier?!?!

Prices tag on meat are seems to be too high too.

I know there could be better quality and good buy.

Ms. Leun

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Anonymous - 4 d 19 h ago

Whole Foods and Amazon online to you. I just visited one of their so-called humane farms and many of their animals or in such horrible conditions, we tried to protect and give them shelter however, they decided to cut the case authorities instead. And the authorities had the chickens that we would've saved and helped euthanized instead. Their conditions were in such a horrible way, there were chickens that had both of their legs broken their wings broken they couldn't reach their food or water and they were dying on the floor in the warehouse that they say is Pastor raised. I am sure anybody and everybody to call whole foods directly and ask them the names of the vendors keep their so-called humane animals. They claim transparency. However, They were fused to divulge this information. They say they are protecting their vendors. Who is protecting the animals?

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Jo-Ann L. - 100 d 16 h ago

3

Hello,

I'm hoping I will receive some type of reply as I see numerous reviews but no replies.

I've been a loyal customer since this store was opened, about 10 or 11 years ago.

I'm writing about the "security services" at my local, Oakland, California location on Bay Street. Previously, there was a security service which was let go because a man was harassing female customers and the security guard became physical with this person. We now have a security service that can do NOTHING about "customers" who steal, harass others in the store and who park wherever they please (Handicap spaces) in the parking lot. What is this security company's role in the store? This is a large town and lately, we have more and more "undesirable" individuals frequenting the store with no consequences. PLEASE advise. Thank you.

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AJoke - 21 d ago

1

I work for Whole Foods and there literally is no "security services" at any and all Wnhole Foods/365 locations. We had a store meeting where management told us that we are not allowed to approach customers who we we know steal food/product. The only persons who are allowed to do so is management, and they dont care, at least at the store I work at.

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Human Resources - 26 d 45 s ago

Good morning my name is Sonnfred Baptiste I'm a wholefoods employee ID number 2168750 i had left several messages on the Human Resources line about a incident that happened between me and the manager yunier Mendez can you please call me (hidden) is very urgent I'm afraid to go back to work

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NIKKI BISHOP - 33 d 17 h ago

0

At the Easton location in Columbus, Ohio. Enjoy the store and atmosphere. Went to the store on 9/ 19/18 before running my errands at approximately 4 pm. Was standing in line when the cashier Josh called "next" I proceeded to his line when I was told he was speaking to the woman behind me. I explained I was next he argued and stated he would call a supervisor. I patiently waited for him to do this and in the meantime he answered an incoming call. While he was on the phone I asked another store member to call a supervisor to the lane I was waiting at. SHE STATED "HE IS STANDING RIGHT THERE" POINTING IN THE DIRECTION OF MY LINE. Not only did waste my time waiting for him to call a supervisor he did not service me. Another store manager named "Carrie" checked me out and understood the situation. She tried to accommodate my frustration my not charging for my lunch. By this time the damage was done. I'm usually not one to call people out but I really felt discriminated against and disrespected he made an obstacle out of the whole situation and he was clearly wrong. This associate needs a repairman not only is he not good representation of what the store stands for he has a position of power that is not deserving.

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Gypsy - 36 d 16 h ago

1

I used to be a loyal customer but have started shopping at another organic grocer. Whole Foods quality is horrible now, especially with the produce. What a huge disappointment. Amazon is ruining this company!

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Nancy - 46 d 11 h ago

I live in Fuquay Varina, NC, I travel to Cary, NC to shop. We are a very fast growing area, what does it take for you to consider opening a store here?

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who cares they don't change anything - 47 d 16 h ago

1

In Tucson they need major help on River Road location. It poorly run and go to oracle now even though it is too far to drink beers and then go home. POOR mangement on River. Amazon has everything 365 now. cannot complete wiht trader Joes in quality and taste. mayonnaise, yogurts. Food buffet has always got burned soups, dried out food. Very terrible looking.

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John - 50 d ago

3

I recently started shopping at your new store in Lancaster Pa. I am shocked at the prices. Love your products but can't see doing much shopping except for small items I can't find anywhere else. A slice of pizza $3.75 when you can buy an entire large for $9.99.

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Valerie Martin - 51 d 12 h ago

As a faithful Whole Foods customer for 15 years you need to know that the Amazon takeover is a disastet!!! Produce is not fresh, theree are out of stock items (which never happened previous to Amazon). Deli meat looks depleted now , grocery items are out of stock. You are going to loose faothful customers! It is so sad, destruction of a fine store.

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Ali - 54 d ago

3

I am a senior who shops for organic foods at wholefood however now with the so-called prime membership getting even more discounts is unfair to senior citizens who are on a fix budget. Cant afford the membership! In the beginning it was promised by former Mayor Cory Booker that Newark's store would be cheaper that the other. Wholefood stores. I can save more at the Vauxhall Store than Newark's store. It has more 365 brands than Newark. And it appears Newark store is appealing more to Caucasians who work at nearby Prudential employees!! Its very obvious as was shared with by former employees . I had spoke to store manager about this and he lied in my face his whole body language and facial expression was purely negative. Fires many former employees base he says won't come in to work on time! And snobbish customers both Caucasians and some blacks who look down on less fortune Blacks! This must STOP NOW!! The Mayor needs to know of this. People need too work and go to school and if the manager would plan the schedule correctly good hard workers should still be their. Especially single mothers! Things hopefully will change or maybe the press needs to look into this and other responsible politicians

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Anna R - 54 d 16 h ago

I recently moved to a suburb of Dallas. TX from CHICAGO, IL. Unfortunately, the closest Whole Foods to me is in Plano, TX, taking me 35 minutes to get there. However, I have made that trip 3-4 times now and it is so disappointing. Your selection of fresh organic food is limited, they have never had turkey sausage in the meat dept. (no turkeys in Texas?) and the salad bar is the worst I've ever been to. Very limited selection, nor fresh! Even the red onion's are marinated in something. Your deli always has the same limited items that are mostly fried, etc. What has happened to Whole Foods when their headquarters are in Texas??? It's time to look elsewhere unless something changes.

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Christine Clark - 56 d 45 m ago

5

I always visit a whole foods store when ever I can. But we need one here in Spring Hill, Fl.. We are growing leaps and bounds. Please research our town.

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Judy H - 57 d 27 m ago

5

Please open a Whole Foods Market or Whole Foods 365 in Santa Maria, Ca. We are moving to the area and do not want to travel to San Louis Obispo for our Whole Foods fix. Thanks Judy

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Placehere - 73 d 20 h ago

0

I had a horrifying experience at Whole Foods Fort Lauderdale, two male employees at the meat counter bullied and berated me.

I called corp in Fort Lauderdale was told someone would call me back, nope. Call the Texas corp #, spoke to Christine, who took copious notes said someone would call me to discuss. NOPE. Called again now spoke to a very nice customer service rep who could see the notes on my calls, was very apologetic and said he would try to let someone know I called again.

I have been a loyal and proud shopper of Whole Foods for years, I now re-rout and go to Fresh Market.

I was bullied, berated and humiliated by two male employees and no one cares to call me back?

Very sad, and I am not letting this go.

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joe - 68 d 45 m ago

0

I use to work for whole foods, I seen this behavior all the time. Whole foods they think they are above the law. They treat there employees and there customers like dirt. Because they are such a large company they just don't care, they will have more customers and they will have someone else to fell your position. They just don't care.

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Amy S. - 63 d 15 h ago

0

I got mistreated by Queen Whole Food Store in Honolulu. Because of employees are confused their

" In Us" sticker price changes whether is a free or a minimum $10 for item exchange without receipt. Make it short, this store customer service representative Elizabeth, perhaps making untrue statements about how I abused their exchange policy to her store manage, Amanda, who came with the worst attitude I have had, she falsely accused me by yelling at her while I was simply telling her what did I do before I discovered my new exchanged item disappeared at her store, neither opportunist given to explainer defense my self by her maliciouse provocative and threatening with security and blocking me out from shopping at her store. I have made numerous complaints to whole food Company as well as meeting the GM at Queen whole food store. She promised would conduct investigation about my incident. But I haven't heard from her since last July 23 th, Even a mail I sent on 8/9 to request her investigation info, Annalee England the GM, was totally ignored me, no words no response!

So I want to ask Whole Food for by creating a customer complaint websit about how pissed your customers toward your horrible service and yet giving no response at all to your angry customers about how mistreatment we received from your employees and manager. Then why not just close your business, no complaints and no need to respond. The whole purpose is setting this customer complaint site to address unhappy customer towards what they have mistreated by your store ,and you as upper lever management team would following up your commitment to resolve customers complaint issues but no giving no answer and no response. Is this whole food always proud to advertise how great your services about? And Shame on You Whole Food Store!

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Anonymous - 74 d 16 h ago

omg! The felon that works in Tucson for Whole foods is Thanh Andrew Harlan on River and craycroft!!

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Anonymous - 74 d 18 h ago

FYI!!! RIVER AND CRAYCROFT has hired a convicted felon for KIDNAPPING. I am disappointed that Whole Foods hired a felon!!!

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High desert Calif - 77 d ago

5

I live in Victorville Calif, better known as the high desert. We are in desperate need of a big Whole Foods store. Anytime we want really wholesome food we must drive down the "hill" to Upland. The traffic can be a nightmare and take anywhere from 40 minutes to 1 hour or more. Other wholesome or organic stores have come and gone because their stores were to small. Not enough selection. I went to the Whole Foods store down around Santa Ana and was amazed at the selections and the restruant. Victorville is growing so fast and many food chains are very doing great. Check out the High Desert for a great opportunity !

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Jason - 79 d ago

0

The hot bar is horrible! The food always looks like it's been sitting out for hours! It seems like no one cares about any of the important things that should matter to a company this size! Presentation is everything and this misses the mark! Your choices never change so it should not be that hard to make the food look appealing to eat but it doesn't!

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Sabrina Cox - 119 d 19 h ago

0

My name is Sabrina Cox, and my husband and I have been regular, daily customers of Whole Foods Sugar Land since 2011 (not an exaggeration). We are close with practically all of the staff and really enjoy the store and love all the products. I am not one to complain, but today there was an incident that really upset us both. We went to the store around 11am and got two sandwiches. We ate them, as we always do, and continued to shop. We noticed as we continued our shopping that the store manager was following us around watching our every move. When we were in line paying for our groceries, he came up to us and accused us of stealing our sandwiches. He not only said we stole, but loudly said in front of everyone that we have a history of eating food and throwing it away without paying for it, which is a complete lie. We showed him every item in our cart, including the sandwich barcode stickers. He did not apologize, but said that because of our history of stealing that he had to confront us.

The mangers name is Papa Ngom. I don't feel this is a way to treat loyal customers and I am very upset about it. There was another employee who told Mr. Ngom that we were "stealing." This is the second time this other employee has done this to us. The first time was a few years ago when he wrongly accused my husband of stealing sushi. We asked Mr. Ngom to give us this other employee's name, but he refused. We did not report the sushi incident a few years ago because we figured that mistakes happen, but when the same employee accuses us of doing the same thing twice I think something needs to be said.

I wanted to bring this to your attention.

Sabrina Cox

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SHUTTHEFUCKUP - 97 d 6 h ago

0

REALLY? Who thinks like that? You get a pass to steal because you and your husband shop at WF often? LOL..I shop at the Oakland store everyday, NEVER have I eaten anything while shopping before I pay for it, yet I have been aggressively approached by their bogus security THREE different times. This last time [last night] to be exact I was verbally attacked and falsely accused of stealing in front of customers and employees. No one asked to check my bag, or make claims to what I may have taken. I was not asked to step to the back and I was not shown the so called documents this security guard claimed to have as evidence of what she was claiming. I was embarrassed, humiliated. I was then given a card to call the manager the next day, and told to have a good bight, HORRIBLE! I cannot go back. Too traumatic. The point here is YOU WERE STEALING. You utilized a service that you had not paid for, nevermind intention.

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Jiminy Cricket - 90 d 15 h ago

1

Guess I'm not the only one. Loss prevention has no problem with the real shop lifters. They work together. I've had them open the door to the bathroom on me more than once. I'm now banned from the local store because it's a white nationalist controlled county. I think Whole Foods is going to be on the way out soon. Maybe someone with integrity will buy the company and make it great again.

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