Information, reviews and public commentary for US companies

 

Whole Foods Market, Inc.

Rating
1.37037
Web
www.wholefoods.com
Address
550 Bowie Street
Austin, TX
78703-4644
Contact
John Mackey
Role
Co-CEO and Director
Phone
(512) 477-4455
Fax
(512) 482-7000
Employees
64,200
Twitter IDs
@WholeFoods
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chcltmkr - 90 d ago

Whole foods is known for your quality. This amazon purchase was a horrible idea. Please don't close your stores. While mail order may work for some people there are more of us that want to choose our own produce, meats, fish chests and bakery goods. Mail order is not for every one. This was a bad idea. There are so few good food markets left!

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Amove - 2 d ago

0

Wholefoods is bogus and is finished as it's own entitled company. Happy amazonwill be putting it in its place

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Anonymous - 83 d ago

Whole Foods is a very racist company with a Racist culture in management even though they appear to hire minorities so it doesn't seem this way but from my experience and many others people of color are almost expected to be mistreated without reason. Stay away from Whole Foods.

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Dmove - 2 d 29 s ago

0

Agree. The entitled need to fall. Store management needs to be targeted not the lowly employees

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Kat - 81 d ago

0

To whom it may concern;

My fiance and I have been shopping at your midtown location for years. It is apart of our Sunday ritual to get groceries and have yet to have an issue at that store. Yesterday 7/2/2017 we decided it would be a nice change to walk the pier and go downtown.

When we went into line to check out the green light indicated we go to register 16 and a friendly employee reiterated what the machine had said, so thats the register we went to. We unloaded our cart and the first words out of the cashiers mouth in a very brash aggressive tone were "You need to move that closer to me." My fiance and I looked at each other wondering why this cashier was rude out of the gate but didn't put much mind to it. As we are discussing what items we should lump together our cashier blurts out very rude "This line is for 16 items or less. Ya'll shouldn't even be here." My fiance says he didn't see any indication this was limited to that and he said if you prefer we can go to another line. Again, she lashed out "there is a sign right there." This back and forth went on for over a minute and was getting more and more intense.

At this point I wasn't going to allow my fiance to be disrespected and verbally assaulted by a cashier as her voice was getting higher and she seemed to be leaning into my fiance very threatening.

At this point I asked her for a manager and she scoffs "yeah, I got one." i then had to proceed to clarify I would like to speak with her. I had taken the manager to the side to discuss my problems with her. When I returned to my cart she had continued being rude to my fiance to the point we had to request a new cashier.

Unfortunately, while Jasmine the customer service manager was finishing our transaction our original cashier sat at the end of the register and proceeded TO MOCK US. She was laughing loudly and making comments regarding us right to her peers right in front of us.

Now I have worked in customer service settings and my fiance is a VP of a large company and we do understand that basics of providing a good service. This experience was humiliating, degrading, and embarrassing! We don't pay a premium for a cashier to sit and mock us. I am not sure why she felt the need to lash out on us, maybe a bad day, maybe she didn't like our face, maybe it was racist in nature. Whatever the reason you shouldn't allow your staff to treat your customers in such a rude and degrading manner. We have always had a wonderful experience at your midtown location but this experience has made us start considering going to brooklyn fare and abandoning your establishment all together.

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Dmove - 2 d ago

0

Good job. You just got some poor smuck fired. You're entitled to have absolute perfect service at all times. Sound like you exasperated the situation with your superior arua

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Audrey R Lippel - 80 d ago

5

Attn: John Mackey: I read in Dr. Mercola's email to me that:

Amazon recently announced its intention to acquire Whole Foods Market for $13.7 billion

Just as Amazon changed the book industry by forcing the entire supply chain to cut costs, the organic food industry may now face the same challenges, thereby ensuring the deterioration of organic food quality Whole

I worked for Whole Foods in Houston in the 80's and would not like to see Amazon sell out what you brought to us. I'm an author and when I found out they were selling my books without my permission and I was not getting paid for them to do so I asked them to stop. They have not and will not. There must be others who want to buy Whole Foods who are more reputable than Amazon. Besides I know they are headed for a down fall.

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Katherine Anna, Merritt - 77 d 10 h ago

I agree with you. My wart sank when I read an article about the sale of Whole foods.

Question is: How do 'We, the People' force our market system to change?

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Dmove - 2 d ago

0

Wholefoods is done Sorry you feel allegiance to a bogus brand.

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Dmove - 2 d ago

0

Wake up buddy. Whole Foods of the 80s no longer exist. Amazon will turn their smug arrogant a Around or crush them

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Judy Veneroso - 72 d 45 m ago

0

I have been shopping at Whole Foods in New York City since the first store opened.

At your new Bryant Park store, they are charging .50 cents more than any of the other stores in Manhattan on bakery items.

When I asked why, I was told that because of their higher operating costs, they need to charge more for MUFFINS, SCONES, and POPOVERS.

I have never in my life encountered such an inane answer. These stores are within 20 blocks of each other.

Does Macy's charge more in one store over another. This is plain bad business and leads to people like me NOT TRUSTING YOU. Maybe I'm being overcharge on other items?

Please, someone has to address this ridiculous issue.

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Dmove - 2 d 44 s ago

0

Store leadership is arrogant and smug get them fired

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Scott Shaw - 38 d 16 h ago

Your security unlawfully detains a loyal shopper ? GO FUCK YOURSELVES !!! You should be jailed !!!! YOU FUCKING IDIOTS !!!! I will make sure NO ONE shops at one of your stores in future....I happen to be an American,..you can take your corp. & shove it ! DO NOT CONTACT ME !!!! It WILL be considered abuse !

Flagged for review. 
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Dmove - 2 d 32 s ago

0

Contact a government office and complaint about store leadership

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Anonymous - 27 d 20 h ago

I was at west Bloomfield Michigan store the cashier Connie must hate her customers she rolled her eyes at me and my wife it's appalling that a employee is soo rude to their customers sorry whole foods u lost my whole family as customers

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Dmove - 2 d 21 m ago

0

Don't worry you just got some poor smuck fired. Does that make you happy You truly are the typical wholefoods customer. Be vilglent and get as many cashiers and customer service folks fired as possibleBecause no one is allowed to be less than perfect when confronted with the entitled. Amazon will not give a s.... about you so happy they are absorbing this ridiculous store

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Loyal Customer - 25 d 23 h ago

1

We have shopped at Whole Foods Market in Walnut Creek since day one. We have enjoyed conversing with the employee's over the years. And they seemed to have enjoyed seeing us whenever we came into Whole Foods Market. Recently this location hired security. Apparently because the homeless people were eating from the buffet area. We can appreciate Whole Foods Market hiring security. Because it is necessary for all customer to feel safe when shopping.

However, we ourselves are upper middle-class people (My Husband and I). We dress mostly business casual. On some occasions, we may even dress in business attire. We enjoy shopping together. We do not eat from the food bins. Nasty! Nor when we are in the produce area, do we pick-off fruits or vegetables for eating. We purchase every item first prior to eating them. Then we go home and clean them prior to eating. We also consider eating from the produce area and the food bins a horrible thing to do.

However, since Whole Foods hired security, we have been experiencing a ridiculous amount of harassment. Every time we go into the store, we are being followed by one of the security people. On August 27, 2017 prior to 1:04 PM. One of the security people brushed up against my husband. However, he did say excused me. Then, for us to see him smiling after the fact, was appalling. What was odd about it we were in the donut area. Knowing this store, the security officer could have gone around the other side of the pastry area. And that would have alleviated this situation.

We paid for our water and donuts and went outside to eat. After eating our donuts and drinking our water. We went back into Whole Foods. Upon reentering Whole Foods, we asked to speak to the manager at the customer service area. In order, to explain our situation. To our dismay the manager seemed to have gone on the defensive. Until I said; sound like you are angry and not hearing us as customers. Maybe I should go higher-up to corporate. At that point, the manager changed her tone.

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Dmove - 2 d ago

0

Yes go to the corporate office and complain about store leadership not the smuck they will fire over this complaint. And get over yourselves

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R. Gerald - 24 d 20 h ago

0

I will not shop at the Whole Foods in Harlem ever again. Especially as a Senior Citizen and was born and raised in Harlem. I was treated with disrespect and disdain this past Saturday, August 26, 2017. The store did not have anymore small containers for Soup and I inquired at the Sushi station about possibly getting a small container; I was told by a staff member "it was not their department and go to Customer Service." I went to Customer Service, the staff member said "she did not know and continued to do her paperwork." However, one staff member did attempt to assist me; but by that time I was too upset. I will not patronize this store and will ask my colleagues to spend their well earned dollars at a store who will provide appropriate service and respect. It saddens me this store is in Harlem and their staff do not think they should provide excellent services to people in Harlem. But, now I am Woke I will not buy ANYTHING at the any Whole Foods Store.

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Ove - 2 d ago

0

You know you just got some poor smuck fired. Does that make you happy. The sushi dept is not part of wholefoods so they be above your attempts for justice. Go after store leadership for not providing the environment stop putting the lowly employee out of work and go after the arrogant smug store leaders. They need a taste of their own medicine

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Dmove - 2 d 3 h ago

0

Please investigate store 10566. The customer service leader needs to be removed as well as all store leadership. The willful disregard for child labor laws should be cause for dismissal. Inventory in dec 2016 and Jan 2017 was investigated by us government. Why would willful misconduct and blandant disregard for US law be tolerated. I got fired over a coupon misunderstanding. These leaders did far far worse but are still working. Let us see you stand up for children

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Tina - 5 d ago

1

Why have you thrown Whole Foods under the bus for money? The products use to be top shelf...the 365 brand I have had to return every time I've tried it, beneath the level of product I am use to getting down right awful..!!! Surprising Whole Foods sold the heart and soul of their store for money...what use to be a unique,fun,enjoyable experience looked forward to going has been so down graded to the recent changes ...it's now become like a Walmart, Costco theme at best....Was my favorite store...

So bummed in Del Mar

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pam - 10 d 12 h ago

0

i enjoy shopping here. but i don't frequent whole foods as much as i would like. i live in maryland and the closest on to me is in Virginia. wonder if whole food is considering maryland? we would love to eat healthy too!!

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Jacob in Tucson - 20 d 20 h ago

1

At the buffet I saw Cajun fish that was salmon but it did not look like salmon.

At the bottom it read or other whitefish.

I asked which fish it was because catfish is not kosher. I was told we do not use nonkosher fish and it was hoki.

Hoki is in the Marlin family an nonkosher.

Last time I was old it was catfish.

These are cheaper fish for buffet use but for people who do not eat meat they should know what they are eating.

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Lilliputian - 22 d 16 h ago

4

Hello, been shopping at Whole Foods in Santa Fe, NM since it opened. Getting a bit worried recently as the shelves are getting bare and this week, no tofu or unsalted organize butter...got the last container of half & half., no organic apples except the tasteless Gala on sale!..and this scenario has been playing out for the last month or more, just slowly getting worse...

We travel 40 miles to shop here, so now we'll have to go back to other stores to complete our grocery list.

What happened? first you get rid of variety, so the main choice in 368, which is an inferior brand loaded up with salt and sugar, now, you're getting rid of your stock?

Is this what Amazon is bringing?

Loved what bezos did with WAPO, BUT, Whole Foods rose to its superior position by offering quality and selection. I feel like a great is dying. Santa Fe needs Whole Foods, so please don't let this happen. But till you get it back together, we'll have to shop elsewhere for the staples you used to have plentifully.

And from the empty parking lot, which is usually so packed we can't find a place to park, I'd say a lot of folks were feeling this way.

Bezos, don't mess this up. For Whole Foods shoppers,quality and selection matter a lot more than cheap prices. I'm giving you four stars based on the past, but for today, It would be two stars.

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