For the past 15 years my satisfaction rating with Windstream was excellent. For the past few weeks, after being promised that you would drop one of the two numbers that I had and maintain the other one, I've decided to reach out to Cooperate to resolve my situation which Windsteam created. It is a matter of record that day after day I am promised that the situation would be resolved that day or the day following. It never is resolved. I call again and again. Each time I am promised that the situation will be resolved. It never is. I would not like to leave Windstream since I have been very happy until the first part of this month of Feb 2017. I know that you may not care if I got to AT&T or some other company, but I may be forced too if there is not a resolution soon.
Today my internet speed is 0.3 Mbps I pay $34.95 a month for this service. I will be mailing a letter to the board of directors each day with my internet speed for that day .
4395 Anneta Rd
Leitchfield KY 42754