Information, reviews and public commentary for US companies

 

Windstream Corp

Rating
0.438462
Web
www.valortelecom.com
Address
4001 N Rodney Parham Rd
Little Rock, AR
72212-2442
County
Pulaski
Contact
Jeff Gardner
Role
CEO
Phone
(501) 748-7000
Annual Sales Est
$497,334,000
Employees
1,288
SIC Code
4813
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Wendy - 1 h 15 m ago

0

This company is AWFUL! They do not have any interest in customer service AT ALL! We have had an echo on our line for months, and I keep being told that they are working on it. We have lost many potential customers because they can't think straight when trying to leave a message due to the LOUD echo in their ear. Several times I called customer service to check on this issue and I'm told someone from Testing will call me back and they NEVER DO. As soon as Blue Ridge comes out our way (which will be soon) we are switching.

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aint with the Ga Public Service Commission. Our phone and internet has been down for a week. Scheduled repair was today. They've now rescheduled for NEXT WEDNESDAY. That's two weeks with no phone or internet. We work from home and depend on both. I think the FCC might be interested along with my good friend Congressman Collins. (hidden) out. Can maybe be re., ., .,., Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 - 25 d 6 h ago

aint with the Ga Public Service Commission. Our phone and internet has been down for a week. Scheduled repair was today. They've now rescheduled for NEXT WEDNESDAY. That's two weeks with no phone or internet. We work from home and depend on both. I think the FCC might be interested along with my good friend Congressman Collins. (hidden) out. Can maybe be re., ., .,.,

.m m, m, m,m ,m ,m , , ,m

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Anonymous - 22 d 6 h ago

WiFi since Friday 7/17. Out of town and did not know it was off until 7/21. Called and reported no WiFi on 7/21 and was told it will be 10 days before tech can get to me. I made them aware that I work from home on a computer and must have Wi-Fi for my job. This is unacceptable!!!! I am a single parent with 4 little ones that depend on my job to eat. It is essential that I have my Wi-Fi fixed so I can work from home and don'

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Anonymous - 17 d 20 h ago

Wind stream lies to there customers all of them then the supervisors

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Anonymous - 6 d 19 h ago

Windstream has the worse so called customer service that I have ever "tried to contact". How do I get to speak with a person at Windstream who speaks English as a first language. Please provide me with an option concerning phone service. I am not surprised that your "rating" is less then 1/2 s., ., ., .., , ,

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Anonymous - 4 d 5 h ago

I was told when I ordered my internet that I would have 15g speed and when they connected it it is like 6 . Said there was not enough service boxes and I had to share with my neighborhood. Slow poor

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Anonymous - 1 d 6 h ago

Service is terri

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Anonymous - 1 d 16 h ago

0

Service is terrible

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Sandra from Springville al - 5 d 4 h ago

1

I was told when I ordered my internet that I would have 15g speed and when they connected it it is like 6 . Said there was not enough service boxes and I had to share with my neighborhood. Slow poor service.

General profile image

aint with the Ga Public Service Commission. Our phone and internet has been down for a week. Scheduled repair was today. They've now rescheduled for NEXT WEDNESDAY. That's two weeks with no phone or internet. We work from home and depend on both. I think the FCC might be interested along with my good friend Congressman Collins. (hidden) out. Can maybe be re., ., .,., Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 - 25 d 6 h ago

aint with the Ga Public Service Commission. Our phone and internet has been down for a week. Scheduled repair was today. They've now rescheduled for NEXT WEDNESDAY. That's two weeks with no phone or internet. We work from home and depend on both. I think the FCC might be interested along with my good friend Congressman Collins. (hidden) out. Can maybe be re., ., .,.,

.m m, m, m,m ,m ,m , , ,m

General profile image

Anonymous - 22 d 6 h ago

WiFi since Friday 7/17. Out of town and did not know it was off until 7/21. Called and reported no WiFi on 7/21 and was told it will be 10 days before tech can get to me. I made them aware that I work from home on a computer and must have Wi-Fi for my job. This is unacceptable!!!! I am a single parent with 4 little ones that depend on my job to eat. It is essential that I have my Wi-Fi fixed so I can work from home and don'

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Anonymous - 17 d 20 h ago

Wind stream lies to there customers all of them then the supervisors

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Anonymous - 6 d 19 h ago

Windstream has the worse so called customer service that I have ever "tried to contact". How do I get to speak with a person at Windstream who speaks English as a first language. Please provide me with an option concerning phone service. I am not surprised that your "rating" is less then 1/2 s., ., ., .., , ,

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Anonymous - 4 d 5 h ago

I was told when I ordered my internet that I would have 15g speed and when they connected it it is like 6 . Said there was not enough service boxes and I had to share with my neighborhood. Slow poor

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Anonymous - 1 d 6 h ago

Service is terri

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Ray LaPier - 7 d ago

0

Windstream has the worse so called customer service that I have ever "tried to contact". How do I get to speak with a person at Windstream who speaks English as a first language. Please provide me with an option concerning phone service. I am not surprised that your "rating" is less then 1/2 star.

General profile image

aint with the Ga Public Service Commission. Our phone and internet has been down for a week. Scheduled repair was today. They've now rescheduled for NEXT WEDNESDAY. That's two weeks with no phone or internet. We work from home and depend on both. I think the FCC might be interested along with my good friend Congressman Collins. (hidden) out. Can maybe be re., ., .,., Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream HEADQUARTERS PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 Windstream PHONE NUMBER +1;8;8;8;2;3;4;2;9;9;9 - 25 d 6 h ago

aint with the Ga Public Service Commission. Our phone and internet has been down for a week. Scheduled repair was today. They've now rescheduled for NEXT WEDNESDAY. That's two weeks with no phone or internet. We work from home and depend on both. I think the FCC might be interested along with my good friend Congressman Collins. (hidden) out. Can maybe be re., ., .,.,

.m m, m, m,m ,m ,m , , ,m

General profile image

Anonymous - 22 d 6 h ago

WiFi since Friday 7/17. Out of town and did not know it was off until 7/21. Called and reported no WiFi on 7/21 and was told it will be 10 days before tech can get to me. I made them aware that I work from home on a computer and must have Wi-Fi for my job. This is unacceptable!!!! I am a single parent with 4 little ones that depend on my job to eat. It is essential that I have my Wi-Fi fixed so I can work from home and don'

General profile image

Anonymous - 17 d 20 h ago

Wind stream lies to there customers all of them then the supervisors

General profile image

Anonymous - 6 d 19 h ago

Windstream has the worse so called customer service that I have ever "tried to contact". How do I get to speak with a person at Windstream who speaks English as a first language. Please provide me with an option concerning phone service. I am not surprised that your "rating" is less then 1/2 s., ., ., .., , ,

General profile image

Anonymous - 4 d 5 h ago

I was told when I ordered my internet that I would have 15g speed and when they connected it it is like 6 . Said there was not enough service boxes and I had to share with my neighborhood. Slow poor

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Anonymous - 1 d 6 h ago

Service is terri

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Fbcanes@gmail.com - 18 d ago

1

Wind stream lies to there customers all of them then the supervisors will lies too

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Chula, GA - 22 d 15 h ago

0

No WiFi since Friday 7/17. Out of town and did not know it was off until 7/21. Called and reported no WiFi on 7/21 and was told it will be 10 days before tech can get to me. I made them aware that I work from home on a computer and must have Wi-Fi for my job. This is unacceptable!!!! I am a single parent with 4 little ones that depend on my job to eat. It is essential that I have my Wi-Fi fixed so I can work from home and don't risk losing my job!!!

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ing about all the issues other customers are having and knowing it's not just me. It was like PULLING TEETH to try to get a credit applied to my account for continuous internet drops. The only positive content I have about is the technician Ben that constantly comes out is so nice and helpful! Unfortunately he's been here so many times I feel like we should start inviting over for holiday meals. VERY disappointed with windstream and the constant issues. If I had another option to go with so Windstream ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Windstream ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Windstream ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Windstream ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Windstream ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Windstream ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Windstream ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Windstream ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Windstream ^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Windstream ^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 94 d ago

ing about all the issues other customers are having and knowing it's not just me. It was like PULLING TEETH to try to get a credit applied to my account for continuous internet drops. The only positive content I have about is the technician Ben that constantly comes out is so nice and helpful! Unfortunately he's been here so many times I feel like we should start inviting over for holiday meals. VERY disappointed with windstream and the constant issues. If I had another option to go with so

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Anonymous - 91 d ago

You can find a way to display call ID on the tv cause spectrum has it with their streami.,. ., ., ., .,

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Anonymous - 90 d 7 h ago

How do you get your recorded shows you taped and erase. You were not ready for this. You provide no instructions and ok is the o/. / /. /. /.

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Anonymous - 89 d ago

They told me it doesn't come with streaming. I may switch

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Anonymous - 87 d 7 h ago

m for Internet and home phone I gets a text saying they will be there between 11 and 1 so me my sister and granddaughter is waiting I get another text saying your tech will be there in a few minutes so we waiting so now it's 1 o'clock I calls the company and ask about the tech and where is he at the lady on the phone says let her check I'm on hold come back to the phone and say.,.,.,.,.,.,.,';';';';

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Anonymous - 86 d 13 s ago

laint with the Ga Public Service Commission. Our phone and internet has been down for a week. Scheduled repair was today. They've now rescheduled for NEXT WEDNESDAY. That's two weeks with no phone or internet. We work from home and depend on both. I think the FCC might be interested along with my good friend Congressman Collins. (hidden) out. Can maybe be re., ., .,.,

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Anonymous - 70 d ago

a upgrade i ask for a 100 meg and i could not get it they said all i could get was 50 megs i am not getting that my internet still isnt working right all it dose is buffer. With 50 megs it should not be buffering . Please someone give me some kind of help i have been ripped off by windstream . Main corporate office/ /. /. /. ./. /

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Anonymous - 70 d ago

a upgrade i ask for a 100 meg and i could not get it they said all i could get was 50 megs i am not getting that my internet still isnt working right all it dose is buffer. With 50 megs it should not be buffering . Please someone give me some kind of help i have been ripped off by windstream . Main corporate office/ /. /. /. ./. /

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Anonymous - 65 d 7 h ago

paying for internet service with windstream for almost 10 years (she never had a computer nor did she have the modem for the service) She was told that in order to get unlimited long distance she would have to have "The bundle." After I talked to them they me me that they could give her a $20 credit on her upcoming bill. Is that how

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Anonymous - 60 d 6 h ago

ied. Windstream was called twice to marked the line and did not show up. After three days of waiting the Electric Company trenched my new power line to house and cut the Windstream Phone line.The first work order had been closed and the Windstream Line never marked. Windstream is called again to get line repaired. After a couple calls Techs show up to locate broken line. They dig line up and splice it together and tell me someone else will complete work. The phone is working but large hole in yard. A couple days later I notice my Rural Water LInes are flagged along my 500 foot drive. I call Rural Water and ask who requested line be marked. Windstream put the order in. So instead of just splicing the line together they plan on trenching in a new line to road and servic

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Anonymous - 46 d 6 h ago

le internet service. Frequent "drops" and outages. Speeds inconsistent...drops as low as 1Mbps for supposed 25Mbps service. Constant buffering, making Roku virtually unusable. About as bad a situation a

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Anonymous - 46 d 6 h ago

le internet service. Frequent "drops" and outages. Speeds inconsistent...drops as low as 1Mbps for supposed 25Mbps service. Constant buffering, making Roku virtually unusable. About as bad a situation a

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Anonymous - 43 d 34 m ago

e rely on the internet and phone services provided by Windstream. They are the only game in this area at this time. Running a school requires us to have communications with the students remotely in these times of covid 19, as well as safety for fire and security. For the past two years we have an on going battle to get consistent service. Our internet and phones are our life line here and they go down often. Each time the windstream modem is reset causes us to call an IT person in to correct the DSN server that is disrupted by the failure of the windstream modem signal. This averages a cost to us of $200 and this has gone on for over two years. If there were an other options for other providers I would switch in a Ne

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Anonymous - 38 d 7 h ago

week. My internet has been screwed up for months

I called last Tuesday and was told someone would be out the next day. I sat home all day, and no one showed up. I am paying for a package, and am not getting what I paid for. The technicians that have come out in the past, tell us that we are not getting the

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atrons will have to follow. However, I do not appreciate Southwest thinking that they know more than the medical professionals and requiring paper or cloth face masks without regard to people with medical conditions. According to the CDC those who have breathing problems, are unable to remove their mask on their own, or are under the age of two SHOULD NOT wear a face mask. They recommend instead that they wear a facial shield, which is considered a facial covering. The Southwest policy Southwest Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Southwest Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 atrons will have to follow. However, I do not appreciate So ... 

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Worst customer service ever. My flight was cancelled by United so I tried several times to rebook and they kept telling me your dates are not available yet call back. This happened several times. Then last week I was told I have 24 hours to use my flight. Now they say I can't get a refund or rebook as my flight was booked over a year ago. This airline is a joke they cancelled the flight and still took United Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines HEADQUARTERS PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 United Airlines PHONE NUMBER +1;8;4;4;9;7;1;O;9;O;5 Worst customer service ever. My flight was cancelled by Uni ... 

Delta Air Lines
Anonymous I want to thank Delta for all you are doing for your custom ... 

Macy's
Anonymous Associate BLAKE MATHEWS, at the Aurora store in the purse/h ...