I am going through the same thing. i have been locked out of my account i dont even use it havent in years but someone seems to have hacked my account and every 90 days everyone on my contact list is getting mail form it that is a virus if they open it. i called they want money!!! so I HAVE TOLD THEM I DONT CARE IF I AM A MILLIONAIRE I AM NOT PAYING TO GET BACK INTO MY ACCOUNT TO SHUT IT DOWN! I BELIEVE IT IS YAHOO HACKING MY ACCOUNT SO AS IT DOES NOT SHUT DOWN AFTER NON USING IT FOR 90 DAYS AS IT WILL CLOSE THE ACCOUNT IF IT IS NOT USED IN 90 DAYS SO COINCIDENTAL I THINK NOT. THEY HAVE ALL BAD REVIEWS ON BBB BUT YET BBB DOES NOTHING ABOUT IT! SO I AM IN THE PROCESS OF PROCEEDING LEGAL ACTION AGAINST YAHOO ALL OVER 5.99. YAHOO NEEDS SOMEONE LIKE ME TO TAKE THEM TO COURT I THINK ALL OF YOU SHOULD ALSO SEND A LETTER THREATENING LEGAL PROCEEDINGS MAYBE THEY JUST MIGHT HELP US ALL AS FOR ME I AM ALREADY DRAFTING MY DOCUMENTS TO SEND THEM TO GIVE THEM CHANCE TO SHUT DOWN OR THEY WILL BE HELD ACCOUNTABLE IN COURT! THEN I WILL GO MEDIA ,ETC ANYONE THAT I CAN TO SHUT MY ACCOUNT DOWN AND POSSIBLY SHUT DOWN YAHOO MAIL FOR GOOD! HOPEFULLY I HAVE FOLLOWERS THAT WILL DO THE SAME.
OMG!!!!!! SAME PROBLEM!!! DID THIS GET SOLVED?
I have an old yahoo account that has been sitting, I do not use it. Recently it was hacked and someone not only has my personal information but friends and family are receiving links and email that are not from me. I attempted to sign in to close the account. I do not remember the password as it has been a long time since i have used this account. The prompt tells me they will send me a code to the phone number mentioned, WHICH WAS LOST AND IS NO LONGER MY PHONE NUMBER.
When asked for an alternative email address it is saying it does not recognize it, and that "OOPS WE CANNOT HELP YOU"
I have tried calling multiple numbers, gone to your "HELP DESK" with no help. I was told I needed to pay money to sign up for a YAHOO support service to take care of the matter....I want to close the account so I'm not paying for a service I will not be using. There are laws I believe GDPR.
I NEED TO TALK WITH A LIVE PERSON WHO CAN HELP ME CHANGE THE PHONE NUMBER SO I CAN GET INTO THE ACCOUNT TO CHANGE THE PASSWORD AND CLOSE!!!
THIS IS A NIGHTMARE ... PLESASE RESPOND ASAP.
I have attempted to do business with you for more than seven months in regards to a problem I'm having signing into my Yahoo mail account? The problem as it stands is your algorithm refuses to except my new phone number? The old number (hidden) has been changed in my phone accounts but you there refuse to help us. I am losing all my contact's with my 87 year old mother in Ohio, my attorney and lots more. My new number is (hidden) Jerry Norman at (hidden).
when will my ability to comment on news be lifted. been almost 2 weeks . thanks (hidden)
I KEEP ON HAVING A PROBLEM WITH THE KEY!!! I CANNOT GET INTO MY EMAIL ACCOUNT. THE KEY SUCKS!!! I WANT IT OFF OF MY ACCOUNT, and the prompt says send text I agree and It does not come in on my phone!!! THIS HAS HAPPENED EVERY TIME I TRY TO GET INTO MY ACCOUNT SINCE I AGREED TO THE KEY, NOW I WANT IT OFF OF MY ACCOUNT or u can delete my account
Have not had yahoo service 6 months.cannot reach alive person on the phone .BAD BAD BAD BAD SERVICE.
Yes, i need a loan.
A 6 million dollars loan.
Have D. Johnson call me @ (hidden) Asap.
Alfred J. Amoroso he is the CEO of yahoo if any of you would like to know he is the one that is collecting all the money even though the security for yahoo is absolutely terrible and want you to pay to just try and get back into your email account.
LOL my issue EXACTLY!! Not to mention they have my email 2 different ways and with an old phone number from 5 years ago that I don't have anymore and I just got kicked out of my account AGAIN ! Tried to get back in with my CURRENT info as I have on my account and it says WRONG INFO CAN'T LET IN now they want me to pay $4.99 to talk to someone!
The yahoo address I had somehow shows up with an extra 0 in it now and my password is always wrong even after changed! Now can't get in again AT ALL ...CRAZY....YET CRAFTY WAY TO CONSTANTLY GET INCOME FROM SOMEWHERE. ..IF 100 PEOPLEGET LOCKED OUT EVERYDAY.....@$4.99 THAT'S BASICALLY $5 100 EACH DAY!!!!!!!! $5,0000
SCAM SHAM BS WHATEVER YOU WANT TO CALL IT...THEY NEED TO BE SHUT DOWN
Even this is screwed up. it says to click for more comments and all it does is repeat the same ones. I have my own stories..some shocking....news stories that ambush you with how North Korean soldiers treat women..you read along, not good, then they ambush you with how the soldiers will throw the women's babies to dogs. Unbelievable! There were two of those similar stories within a week, no warning, just the ambush at the end,and two other ..one more personal as I was targeted with a false designation of receiving a comment reply -only I never even read the article or replies..NATURALLY, it was of a sexual nature. I came here to find LEGAL's contact. They need teaching a lesson.
556 minutes ago on my comment, as soon as I post it?? Can't they do anything right?
Yes I tried to call yahoo and they wanted 169.00 because they told me an account I used 1 yr ago was hacked and it would cost that amount to fix the issue and get me a new password. All they did was fanagle the system to not let you in after some time and if you forgot password they want you to pay .all I got for them is Fuck you and your greedy ads selfs
This shit is crazy this is happening to me right now
I been noticed this today I'm tryna call wtf I'm pissed does anybody knows anything I'm about abc7 news Chicago
Don't bother--Yahoo has no interest in ANY of its customers, they are only interested in making money and taking advantage of people's problems. My mother is in a terrible situation with her email and it has been impossible to get anyone for anything. Myself and my family are all deleting our yahoo accounts--seriously, just switch to ANY other email provider. Yahoo is one big scam and they have absolutely no interest in customer service. This is one of the most evil, corrupt, companies, I have ever attempted to deal with. They all deserve to lose their jobs and this company should be put out of business. Don't give them your money--switch.
Pardon - is it possible to contact someone live in yahoo regarding my email details?
i have forgotten my password and security questions. I don't use the yahoo mail for a decade, however it's address is still attached to my skype name.
I am not able to connect Skype unless i will get them code send onto the yahoo.co.uk
do they still do uk extensions?
the system just throws me out.
Unfortunately skype wants to charge me for the calls. i am not able to cancel the subsription
Is anyone alive?
No answer !!!!!!!!! Stupid!!
I have called yahoo 3 times and the just continue to tell me I have to pay them. I have forgotten the password to my account and the phone number I have had with my account I no longer have access to. the last person I talked to was very rude to me when I have been with yahoo for the last 10 years. he told me that I should have changed my phone number when the last phone I had was the phone number with my account so I had no reason to change the phone number and I have gotten a new phone with a new number and because of that I can't get into my account and I need this account for scholarships for my schooling but according to yahoo its my fault for not changing a phone number that I had no need to change _____
My boyfriend is having the same issue. We only need one email out of it and they want him to verify an email he had sent out. He only used the account for social media accounts, so there were no emails being sent out. It is ridiculous they cannot help us! You would think they would to better there customers!!
That didn't work so I don't get why you're spaming it
I have called yahoo 3 times and the just continue to tell me I have to pay them. I have forgotten the password to my account and the phone number I have had with my account I no longer have access to. the last person I talked to was very rude to me when I have been with yahoo for the last 10 years. he told me that I should have changed my phone number when the last phone I had was the phone number with my account so I had no reason to change the phone number and I have gotten a new phone with a new number and because of that I can't get into my account and I need this account for scholarships for my schooling but according to yahoo its my fault for not changing a phone number that I had no need to change
I am experiencing the exact same thing and I cannot get in contact with ANYONE. I've tried everything possible.