Information, reviews and public commentary for US companies


Zale's Jewelry

Zale Corporation
901 W. Walnut Hill Ln.
Irvine, TX
(972) 580-4000
(972) 580-5266
Twitter IDs
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margie - 135 d 14 h ago


Very disappointed with the service. Call the Ingram store 5 days ago asking when my ring would be ready for pick up, they told not til March 13 so I go to the store to pick up my ring, and the store clerk said it not at the store, she then response and say did I call to pick your ring and I said no, well I always call. They told it would be ready today as soon ups comes by at 8:00. Now I call the store and they tell it may take so another two or three day. I hate to be lied to. I did spend a lot of money to upgrade my ring. I should be treated better. Can I get a refund on the rings I bought. They were just being repair, because they didn't set them up right. Not my fault.

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Anonymous - 4 d 21 m ago

I will never buy from this store again they have messed my wedding ring up 5 times now here it is again I just got my ring back and two diamonds fell out I just had one put back in never never will I buy from Zales again

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Anonymous - 4 d ago


Again I took my ring in for the 6 times and again I have had problems with it the diamond fell out had it put back in now I have lost two diamonds another 4 weeks with out my ring this is crazy they sized it wrong 4 times and the last time they had to cut it off my finger and then I got a new one which my hubby has to pay 500 more dollars for it which was not right now diamonds are failing out I would not never never be any thing from here again I have called corporate and nothing has happen I just keep losing my wedding ring

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God help your company! Shame on you. - 168 d 15 h ago


As previously mentioned by another christian, I also just saw your commercial. I am disgusted by companies that chose to begin marketing to the gay population. More companies are so worried that they will offend the gay community that they feel pressured to change their advertisement to accommodate the "feelings" of the gay community. Unfortunately, companies are so worried about offending them, that they apparently could care less about offending the christian population. You know, the ones that helped to build this great country on Christ's values and good morals. I hope your satisfied with your sales going up for your "new target market", cause your sales for ALL christians in this world just dropped. I will no longer purchase, suggest, recommend or in any way, ever approve of your company. And yes, word spreads fast. I'm not in customer service, but I do know the "one rule". Have a good experience, you tell 3 people, have a bad one, you tell 10. I consider this appalling, so you do the math. I'm very disappointed in your company and others that follow this upsetting trend. Shame on you. I will do you this. I will pray for you and those that practice in this manner to be changed by Christ's healing to learn to serve Him in everything you do.

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Anonymous - 147 d 12 h ago

Thank God you are leaving. Now God can shine on this company. Your devil light won't be present.

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C.C. - 66 d 18 h ago


No one cares about you and your Christian beliefs. You're pathetic if you're calling yourself a Christian. YOU people are the worst. THANK YOU ZALES for being appreciative and supportive of all your customers.

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Realist - 64 d ago

Hey C.C. why don't you back off. People can have opinions because of their beliefs you piece of shit.

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Al - 166 d ago

There are a lot more steers than queers out there. Being from Texas you should know that. You have no excuse to pander to the perverts other than a few extra dollars to your bottom line. Will never again buy from you.

Flagged for review. 
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Send the illegals packing - 166 d 21 h ago

Amen Al!

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Anonymous - 147 d 12 h ago

Hillbillies and Nazis are there too. You just proved that with your narrow minded, anti christian stupidity.

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Sherl - 165 d 14 h ago

Will never again buy from you, when u have perverts in your ads, then I want nothing 2 do with you. Always proud 2 say I had bought a piece of jewelry from Zales, but no more. When u choose money over morals, you're really pathetic

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Anonymous - 147 d 12 h ago

be careful. Not your place to judge. If you are Christian you should know that....but maybe you are a fake.

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Will - 163 d 22 h ago

You have compromised your morals and integrity to suit the sins and desires of the evil in this world. We will no longer buy your products or promote your jewelry any longer. You should be ashamed of showing an ad with two women committing immoral sexual acts. Marriage is between a man and a woman. When you encourage this sort of thing your are contributing to the death of the family. No wonder children have so many mental issues. It is due to the fact that people like you have encouraged the death of the American family. Children need a male role model and a female role model. They cannot get both from the same and you have contributed to the death of that.

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Anonymous - 147 d 12 h ago

you are no christian. You judgmental bigot

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kitty ann - 163 d 45 m ago

i will never go to your store, after seeing that very sinful awful ad on tv of the gay women getting married i belive in GOD AND WHAT HE SAYS , ALL GAYS WILL BE IN HELL. will never go in your store again.

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Anonymous - 147 d 12 h ago


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Anonymous - 168 d 14 h ago

Zales loved ya but would not want to be ya. No more from you.

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CHRIST in the USA - 170 d ago


I have several pieces from zales and until today I loved zales!! I just saw a new zales commercial with a same sex couple!! I wil not shop at zales or anywhere that is owned and operated or affiliated with zales!! I am a Christian and proud to say so I have had friends and I know several people that are gay bisexual or otherwise but I do not condone it and I do not want my daughter exposed to it any earlier then she has to be!! I do not appreciate seeing this commercial on channels that my daughter watches!! I WILL NOT HAVE ANYTHING TO DO WITH ZALES!! BRING CHRIST BACK TO AMERICA!!

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JessicaAleles - 5 y ago

@ASPCA @ZalesJewelers What an absolutely adorable collection! Do any of these pieces contain nickel?

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JessieCBaby1188 - 5 y ago

@ASPCA @zalesjewelers does anything get donated or just something nice they are doing?

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lauren_bayybee - 5 y ago

@ZalesJewelers I called customer service 10 times the district manager has not called me back. Its been 2 months #HORRIBLE

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TraceyNew - 5 y ago

My friend &her man were SHOPPING 4 EXPENSIVE engagement rings @ZalesJewelers VistaRidgeMall. Clerk asks have Ubeen marriedB4? NOSALE EXIT

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TxbetaZesty - 5 y ago

LOL!!! MT @ZalesJewelers "answer is both"

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irobbakecake - 5 y ago

WAitting for sleeping beauty to get up so I can go get my wedding earrings at ZALES @ZalesJewelers #WAKEUPMITCHELL

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brendX86 - 5 y ago

Working back @ZalesJewelers :) everybody come to our pre-loved jewelry show <3 #towneastmall

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