• Autozone

    City
    Memphis
    Street Address
    123 S. Front St.
    Phone
    (901) 495-6500
    Number of Employees
    65000
    Contact Name
    William Rhodes
    Twitter ID
    @autozone
    Fax
    (901) 495-8300
    Zip Code
    38103
    State
    TN
    Title
    Chairman, President and CEO
    Anonymous

    Charles Lee

    I'm writing this for the Manager at autozone in Jasper Tx I just wanted to say that the manager there Wayne Peck was the nicest man and he was so helpful with my problem. He took the time out to help me with my truck and he fix the problem for me. You have a great employee there.

    Anonymous

    Sammy

    I work near this autozone but have never shopped there. Last night needing a brake line, store was busy and there were needy customers in front. When I was waited on the first thing Anthony H said was thanks for waiting and sorry for the wait. We got a couple break lines Anthony and I went outside to see if they would fit. So I made the purchase. Anthony H was extremely professional, helpful and WENT ABOVE AND BEHOND to complete my needs. The best customer service I have had in a long time. I would like to say thank you Anthony H. Amazing went back today to pick up a part that was ordered last night by Anthony. The gray shirt that is parts specialists that was EXTREMELY unprofessional could not find it in computer then he looked in store transfer section but could not find it then he told me that they have not received any thing today (a solid lie) after 10 minutes I asked for the store manager ( said about the great service last night he could care less) store manager was arrogant and unprofessional but he found it in the computer the break line 10 inches long, it was 5 feet away in the transfer section. (Could not find it it, really). My suggestion is to Anthony, You need transfer to another store because your team is going to hold you back. 5 STARS Anthony

    Anonymous

    Wah, wah the big meanie asked me to wear a

    Anonymous

    Wah, wah the big meanie asked me to wear a mask.

    Anonymous

    would like to extend a very sincere thank you to Marcus from store #9505 on South Boulevard in Charlotte, North Carolina. On a very hot July 30th I went into Auto Zone to return an item I could not use. I met a sales associate by the name of Marcus who was very professional and customer friendly. The young man wasn't pushy trying to make a sale instead he was just the opposite customer driven. Marcus asked me a few questions and from there he did a process of elimination to close the gap on what my problem could be. After diagnosing the problem, he was very helpful with removing a stripped bolt that holds the gas line in place on top of the number eight coil pack in my Expedition. I must say again it was extremely hot that day and that was the best customer service I have received in a very long time.

    I wanted to pay him but he would not take anything. I offered to buy h

    Anonymous

    H.J. Switzer

    I would like to extend a very sincere thank you to Marcus from store #9505 on South Boulevard in Charlotte, North Carolina. On a very hot July 30th I went into Auto Zone to return an item I could not use. I met a sales associate by the name of Marcus who was very professional and customer friendly. The young man wasn't pushy trying to make a sale instead he was just the opposite customer driven. Marcus asked me a few questions and from there he did a process of elimination to close the gap on what my problem could be. After diagnosing the problem, he was very helpful with removing a stripped bolt that holds the gas line in place on top of the number eight coil pack in my Expedition. I must say again it was extremely hot that day and that was the best customer service I have received in a very long time.

    I wanted to pay him but he would not take anything. I offered to buy his lunch for that day and he said, "That's okay if you want to thank me, turn the screw to see if it meets your approval." I did and I was very proud of the young man for going the extra mile to make sure my visit to your store was satisfying and customer friendly. That lets me know Auto Zone has a stellar training program for their employees. Well done Marcus and thanks again for the unmatched service you provided me while visiting your store.

    Thanks again for your professionalism,

    H. Switzer

    Anonymous

    different times it bolted up and worked all three times but what it was doing was eating my flywheel the gear wasn't fully engaging the flywheel cause the teeth to break 3/4 the way around the flywheel now im in the process of autozones labor claim but the worst part is that the guy that i got the parts from after the damag was done tells me that he just matched up the pictured when he gave me the starter to begin with and that its for a f100 my trucks a f700 ! So then he gos on explaining to me that they don't have to have any automatic or parts knowledge at all and im just looking at him like is this guy **** kicking me right now so I cakled the distract manager he was cool at first

    Anonymous

    Nathaniel W. Richardson (PHONE)

    so i was given the wrong starter 3 different times it bolted up and worked all three times but what it was doing was eating my flywheel the gear wasn't fully engaging the flywheel cause the teeth to break 3/4 the way around the flywheel now im in the process of autozones labor claim but the worst part is that the guy that i got the parts from after the damag was done tells me that he just matched up the pictured when he gave me the starter to begin with and that its for a f100 my trucks a f700 ! So then he gos on explaining to me that they don't have to have any automatic or parts knowledge at all and im just looking at him like is this guy **** kicking me right now so I cakled the distract manager he was cool at first said they'd get me a fly wheel and the right starter and to send him the info on the truck so i did i got a couple a day or two later from vada white explaining that the cant get the parts and that he cant do anything fir me because the parts would be outsourced and they don't do that fir normal customers but tif i was a commercial customer that he could then he said i **** basically so i called Corp so now I'm in the middle of this labor claim and got the paperwork they asked for been almost two months havnt heard anything.. idk what to do they told me to take it to a shop and have the work done I dont have the money for that then they said to get a quote and to have them right aomething explaining what causes the damage so i did now i havnt heard anything from anyone in months wtf

    Anonymous

    Yes our car lot has an account so I have a franchise of our car lot I go in there on occasion a driver apparently was questioning whether I work for the companywhat I was trying to use the account for some freon telling the clerk to get my name I said you really don't want to go there with me today so he got all flustered and now I got a report against me to our main owner from the mai

    Anonymous

    James Gross

    Yes our car lot has an account so I have a franchise of our car lot I go in there on occasion a driver apparently was questioning whether I work for the companywhat I was trying to use the account for some freon telling the clerk to get my name I said you really don't want to go there with me today so he got all flustered and now I got a report against me to our main owner from the main office

    Anonymous

    Gerald L. Bacon

    I like going into AutoZone to get the few car care products that you sell. I am not a big costumer, but you're store is the only auto product store I buy from. The last time I went to our town's local AutoZone I had my MASK on. I do not go to very many places in our community. I thought that your company required Mask for costumers and for employers. On my visit NO one wore Mask. There were several in the store and people came in and out as well as employees. I will not be going again until this can be corrected. I am sure the store will not go broke because of my not buying your products.

    Anonymous

    Ea

    Apparently auto zone is advertising in nothing but Spanish on Pandora? I'm not taking a second language so your waisting you money!

    Anonymous

    This place sucks!

    The other day I went to autozone to get stuff for my car and the manager and assistant manager were not wearing masks! In the state where I live its mandated to wear masks! The two workers kept hacking everywhere. I'm never going back there ever again.

    Anonymous

    When I worked at the store in Waynesboro, Va., someone put the parts in wrong order. Well, the commercial mgr was so upset, she stated she wasn't going to be anyone's N****R. Other employees heard it. I thought a long time about this, I think she deserves to be called out now. Karma is a ****! Never know when it comes around to bite you. I quit because she sent me out with parts in a hurry, the called me back to pick up paperwork. She said I forgot, yet she's the one to call the kettle black.

    Anonymous

    If it's policy then they should do it in Waynesboro and elsewhere in Virginia.

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    Anonymous

    bill

    the autozone in mankato mn is not good at all there was this asian woman that works there is no good

    at all i had to get some parts for my car and she tells me that i do not know what i am talking about

    i said look i am 50 years old how dear you to tell me that so we will never go to that autozone no

    more all i see that woman do is she love when all of the man go to her and all she do is talk about

    what she is doing to her ex i try to ask her something when she was out said she was with other work

    my son know her well she told my son how and what she did to her ex husband i told my son do not go back to that autozone that is not the kind of service she talks to much just for someone to like her and if what she talk to my son about i will ask my son to fine out just where is her ex husband that is not the service or policy we should hear from a employee from a autozone i have see it ever time i go to that autozone no more what the hell kind of store autozone is runing there

    we here in mankato mn hear things that go on with that autozone like some of the women go out with customers my son knows two guys that took out that asian woman and had **** with her we here in mankato do not like to hear things like that i told my son to talk with our attorney about it and what he seen

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    Anonymous

    I called the corporate office in Philadelphia to make a complaint and nothing has been done! I hate going to work everyday, but I have to in order to feed m

    Anonymous

    I called the corporate office in Philadelphia to make a complaint and nothing has been done! I hate going to work everyday, but I have to in order to feed m

    Anonymous

    Anonymous

    I called the corporate office in Philadelphia to make a complaint and nothing has been done! I hate going to work everyday, but I have to in order to feed my family!

    Anonymous

    by China and there getting another us bank . these banks are no longer safe get you cash and run just wait . Wh

    Anonymous

    Rebecca Grimm

    I went to do a core return yesterday, told system down 24 hour store "new" so went to old store told since i used debit they could not refund my $90.00 core refund....so went back this morning to the 24 hour store....they don't open til 7:00...really a 24 hour store!! Very frustrated, now i have to make a final trip to tht 24 hour store !! 3 employees in the store and one outside smoking!

    Anonymous

    Just Sayin

    Incorrect. Stores are getting multi thousand dollar fines for breaking HIPPA laws in US.

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    Anonymous

    John Doe

    As a police officer, I can tell you that this goes to the business. Any business can refuse service to anyone and for ant reason, the main reason for that is 1st its a private business and 2nd its private property. Yes it is still private property even though it's a business, not sure where you are located but most places companies and refuse business to anyone for any reason because they are considered private property with public access.

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    Anonymous

    Anon

    Within a pandemic all of those amendments are sort of fizzled out. The pandemic laws superceded the HIPPA laws at this point. We have to ask due to safety of people within the store

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    Anonymous

    g 4, 2020 went to a Autozone store for some parts here in Fullerton Ca. all employees behind the counters had mask on but only covering their mouths leaving their noses totally exposed - it is a requirement here for those in public to have full nose and mouth coverings here - but I guess it does not extend to the Autozone employees - - due to possible issues with covid transmissions and their lack of concern I will do business with their competitors now and going into the future and will be advising those that I come into contact with of what goes on in their s