• Dollar General

    Street Address
    100 Mission Ridge
    Phone
    (615) 855-4000
    Number of Employees
    90000
    Contact Name
    Richard Dreiling
    Twitter ID
    @DollarGeneral
    Zip Code
    37072
    State
    TN
    Title
    CEO and Chairman
    City
    Goodlettsville
    Anonymous

    Jennifer G

    Half the customers not wearing a mask in Romance Arkansas. Employees said nothing and why would they when the cashier had her mask below her nose? Unsafe! Will never shop again. They should start fining businesses for not enforcing this public health code. It's disgusting and unacceptable. Do something about this, DG!

    Anonymous

    What a disappointing place. I walked in just now only to look at the cashier with his facemask half off his face. 90% of the store no one is wearing a mask no kids wearing mask and no parents either. It is really a shame to see this low budget store not care about the people around them. What a ghetto mess and not to mention where the hell is there manager? Do better Dollar general I will be calling the public health authorities on your store. I was just informed that the manager was the one who was walking around with no mask. Kiowa and bear valley in apple valley California. Don't go inside

    Anonymous

    i am complaining about your truck drives need to pick up the carts of cardboard when they drop off at w loucst st davenport iowa there is way to much trash from your carts and your drive needs to pick up every time when they drop off this is a strip mall and it is sad they make it look really trashie out side some would be nice to have parking spots with out big cart with cardboard hitting my customers cars so please lets get this cleaned up we are a clean strip mall but u guys make us look trashie here

    Anonymous

    Karen

    I live in nettleton ms. Our dg has been closed for a week. I would like to know why they can not get people there to fix their electrical problems. Please hurry the town needs its store back now.

    Anonymous

    rak

    I live in Fouke Arkansas and I'm very disappointed in our local dollar store. Most of the time you can't find things you commonly get because their not restocked and you have to wait in long lines because they only have one checker. Sometimes they visit with their customer long after their transaction is ended leaving those of us in line impatiently waiting. In my opinion we may as well not have a DG store. It's usually useless anyway.

    Anonymous

    Hirt

    Just left a store with a sign on the door saying masks were 'required.' When NO employee was wearing a mask. When I asked the cashier why not, he said it really wasn't required by the corporate office. No toilet paper nor paper towels in the bathroom either. No wonder we can not get rid of this virus! Dothan Alabama, off Fortner and Brannon Stand.

    Anonymous

    Miss Piggy Smith

    The Dollar General in Marvell Arkansas needs the lights in the sign fixed. The parking lot is so dark and it's very uncomfortable to have to walk across the lot in the dark. I would expect more from Dollar General on the safety of it's customers.

    Anonymous

    D. W., RN

    Why don't you allow your store managers and checkers refuse service to people who won't wear a mask as required by the governor of Oregon??

    There's a sign on the entrance doors that says face covering is required - but bare faced customers were in the store. I asked the manager why they did not enforce the mandate and she said that DG corporate would not allow them to turn away people who refuse to wear a mask.

    There are no critical goods in the store - any potential customer has other options for shopping. But they will continue to contaminate YOUR stores if you don't enforce the mandates. Do your job!

    Anonymous

    Jerry C.

    It is my understanding that Dollar General is requiring patrons to wear masks in their stores. I sat in the lot (waiting for my wife to buy a few things) and counted no less than six people enter and leave the Athens Illinois store not wearing masks! My wife also noted that one of the employees was not wearing a mask. Imagine how many people enter the store in a day? What gives? How are we going to stop Covid 19 when businesses make rules that there stores don't follow?

    Anonymous

    WoodburyWhammy

    My first experience with the Dollar General in Woodbury CT, was atrocious. It felt like "the wild west" or something... I didn't see any employees until half way through my shop where there was one, "Andrew" stocking shelves who apparently was also supposed to be at the register, because when i finally got there, it was a ghost town at the front register area. I called for "Andrew" to help and he came over with a very unhelpful attitude. I asked for a manager and was told by Andrew "there is none". When i asked him to repeat himself, he said again that there was no manager working at the moment and it was very awkward. I found out that the manager's name is Roberta there. Anything you guys can do about this atrocious store by chance? Any help will be appreciated and may help me to reconsider writing off your company.

    Anonymous

    Alabama Girl 70

    I don't understand the policy of "hiding"the Lysol spray and other disinfectant sprays during this time of Covid 19 ? I understand putting a limit of one per customer ..or keeping up by cash register and hand out.... but to not put it out at all so customers can purchase doesn't make sense .. (especially when you see a DG employee take a whole box of spray out to her car and put in her trunk.. ) Surely DG management doesn't condone this type of action - Check with your Guntersville and Arab Alabama stores...they never put spray out ..

    Anonymous

    former customer

    I just spent almost an hour trying to download your digital coupon app to save a whole dollar on dish detergent. Not only would the app not work correctly, your cashier couldn't give me the digital coupon price like the other brands of stores do here in Kokomo IN. After almost 40 years of shopping at your store, and price increases, and refusing to just put something on sale that ALL customers that can access, your business has lost a long-time customer! If you are going to put something on sale, put the **** item on sale, not a sale only for those who can manage to download your stupid app. Items or either on sale or not; your item was not on sale because YOUR app failed to function. Forget digital coupons and just put the items on sale!

    Anonymous

    Barbara Hitman-Riggins

    I have never had a problem with the Glassboro NJ store however customer service is not available for this area. Restocking this store is the trouble. Manager and employees are excellent. Store always neat and stocks various items I need without having to go to a big chain.

    Anonymous

    a mask wearer

    with all the coevaid c=scare going on it would give a lot of customers peace to see the manager and the clerk wearing masks,, in the small town i live in this is not happening,, you have the right to refuse service,,, there is only one grocery store and one hardwre store,, ism sure you will not lose customers,,,why should the mask wearers continue to keep your employees and the non mask wearers safe,, you sure do not care about the customers that do wear masks i will now go to walmarts or another out of town store,,,that does wear masks no masks no service,, that should be the motto

    and maybe theywill start enforcing the law,,and you will be with out a lot more customers,,

    Anonymous

    Sue Nichols

    Your policy to tell customers your bathrooms are closed or out of order to the public because of the pandemic is understandable BUT Store #06157 Bolivar, Ohio was rude and showed NO compassion for a elderly woman in a real Tough situation, due to a medical reason..

    The lady asked the person at the checkout if she could please make an exception about the bathroom and could she please use it ... it was a real emergency. Store policy! No!

    She explained her car (right by the front door) would not start and her husband Had called and was waiting for AAA to arrive. And that she was desperate! Clerk told her to walk to a Wendy's about 2 blocks away.. she knew she couldn't make it. So she went to her car and to her husband to load the groceries. (Not to mention she just bought $119.19 worth of goods!) asked a couple leaving the store if they could help her out and take her to the nearest bathroom.. they helped her and she was very grateful! They heard the whole thing and said boy she showed o compassion! I've gone to manyDG's through out the United States and was appalled by her action!

    Anonymous

    Ms.h

    your store workers in Desoto Texas are rude and out of touch with the consumer

    Anonymous

    Shannon Cox

    Went to the store in Alexander city Alabama on Hillabee rd. Worst store ever!!!! It looked like they were setting up a new store with the amount of products that were missing from the shelves. I have 3 other dollar generals in this town and none of the others are like this at all. Maybe if the manager got off his butt and helped his employees which is known that he doesn't the store would be in a better much shape. It's just sad it's a pretty new store for it to look this empty and awful!

    Anonymous

    Jennifer moxley

    Jennifer Moxley yes I have been trying to fill out the employment package for 2 weeks trying to get hired at the dollar General store in Lyons GA. & on the internet the employment center page is telling me my user is & password combination is invalid. so I need someone to please tell me what I need to do to from here bc I can't finish the hiring packet so that it can be processed for me to go to work with your company. please let me know how to fix this problem bc all my info is correct. thanks Jennifer moxley

    Anonymous

    Anonymous

    Store located in Athens Alabama, (Hwy 127) Store has a sign on door that mask are required (as required by the Governor of our State). I wore my mask in but when I realized none of the staff were wearing one, I left. Unacceptable!!! I would appreciate your attention to this matter.

    Anonymous

    I would like report that the dollar general in Canaan NH. Has posted on there door that face mask are required . I agree with that. The problem with it is that most of the employees will not wear the mask. I or my family do not want to get this virus. My wife has mentioned to the the employee's but they do not seem to care. I do believe that if customers are required to wear a mask , the employees should wear one to. Would you please address this .

    Anonymous

    This is the Mayor of Town of Gordonville in the county of Lowndes here in Alabama. I have been trying to get a Dollar general for several years. I have been sending Greg Morgan letters for years, there is always some reason why I haven't got one for our town. There have been several put up in Lowndes County, Which I know started working to get one after us. And another one is going up, I am happy for them what about us. Could some one who cares about us please give me a call. Mayor Orbuty Ozier (PHONE) or (PHONE). I would love to talk to someone about getting a store

    I have given Greg Morgan all of our statistic in our area.

    Thank you

    Anonymous

    Concerned

    Hi,

    just wondering if anyone has had this issue in their states since the pandemic. I constantly check the stores in my area (Douglasville, Ga) and some locations may state limited availability, out of stock, or in stock. I visit the location and employees states it is not available. I continue to check the site for several days and the same location is saying the same thing for the past 3 days. I am just wondering if the products are being held by employees for their use and not giving the public a chance to purchase or were they stolen? Not sure what to think. I really love shopping at the stores in my location but this is pretty strange to me. I have worked in the retail business and something is wrong.

    Anonymous

    Jesse

    The store here in Noble, Okla. has gone down hill. The company needs to visit here. The place is a mess, all the time. I always have to wait on a checker. The stock is always on the carts, never on the shelves.

    Worst part! The employees except Jim are very rude.

    Anonymous

    Pappy

    I heard a rumor from a store employee that dollar general was going to be a store for fed ex and they were going to start taking online orders and employees were going to have to fill them just like walmart. You people are crazy! Fist off your stores are short staffed and employees are way under paid and you want to add more on them? Most of your stores only have 1 to 2 people at a time and you think it's a good thing? This could break you before you know it you don't have the staffing in these small stores as it is. You don't see it but I have seen first hand what employees go through with some customers. Now this? You ain't even right.

    Anonymous

    Disgusted

    I was just in the Dollar General at 3900 Hemphill St. in Ft. Worth,TX. When I walked in there was a horrible BO smell. I thought maybe it was from a customer and that once I was on another aisle it would get better. However, the smell was obviously from an employee because it permeated the whole store. My daughter who was with me had on a mask and was still finding it hard to tolerate the stench. I have severe asthma and cannot restrict my breathing with a mask, especially when it's 106 degrees outside and still hot and humid inside. Just about the time we decided that it was too disgusting in your store to even stay long enough to grab what we came for and pay for it one of your workers YELLED at me from across the store that I needed a mask. I SURE DID BUT NOT FOR THE REASON SHE WAS IMPLYING. I NEEDED ONE TO TRY TO BREATHE WITH THE STENCH IN YOUR STORE. I explained that I have a health problem and can't wear one, but she continued to scream at me to leave. I started to leave but it made me so angry that I found her and let her know that the governor's order makes an exception for those who can't wear a mask for health reasons. I then left and will not be back again. EVER. This store never keeps the hours posted on the door. This is the last straw. The Dollar Generals in Ft Worth used to be a good option if you needed something quick instead of standing in a long line somewhere else. Now they're just ghetto stores.

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