• Dropbox

    City
    San Francisco
    Street Address
    185 Berry St 4th Floor
    Number of Employees
    78
    Contact Name
    Drew Houston
    Twitter ID
    Zip Code
    94107
    State
    CA
    Title
    Founder
    Anonymous

    Armando

    I have charges on my card for someone else's account. I have sent email requesting they cancel the account and return my money since the account was open fraudulently with my credit card info. I have not received anything from them after two weeks and like 5 emails.

    Thread
    35 weeks, 4 hours and 38 minutes
    Anonymous

    ,amanam,anmnamn

    35 weeks, 3 days and 10 hours
    Anonymous

    ,amanam,anmnamn

    35 weeks, 3 days and 10 hours
    Anonymous

    AT&T Wireless Home Phone customer service. Contact us by phone or live chat, troubleshoot and resolve, view and pay your bill, learn about Caller ID, data ...

    Existing customers can visit our existing customers page or call (PHONE) for AT&T customer service, technical assistance, billing and order inquiries.

    35 weeks, 6 days and 9 hours
    Anonymous

    MHPOKC

    LOYAL PUBLIC SERVICE CUSTOMER LEAVING BRAND. Corp Rep just said, "Public Storage does not consider the Pandemic as interruption to services." This was in response to my issues with online reservations verses traditional in store rental practices. Spent 2 1/2 hours on phone with property manager, customer service, & corporate customer service trying to resolve challenges to opening new account with government restrictions on social distancing. Found local competition in compliance with Covid19 government requirements,

    40% cheaper, and safe.

    38 weeks, 4 days and 4 hours
    Anonymous

    (EMAIL)

    How do I join the law suit? I too am being charged for an account I do not have! I did try the 30 day trial under my main email, I cancelled it before the trial ended and discovered more charges. Dropbox is charging me under my recovery email address, which I did not authorize or sign up for! Unable to speak to anyone about it, no response to my email regarding the issue! No subscription is showing up for me to try to cancel under either email address! Such horrible business practices!

    Thread
    38 weeks, 4 days and 4 hours
    Anonymous

    We have started the process of a Class Action Law Suit. Dropbox charged me $750 for a business account for a whole year, for 5 people... never in my life have I set up a business account and I only use their monthly $15 plan.

    They by no means will be refunding myself or paypal. I have requested the name or business that the claim or now Civil lawsuit (as it seems like alot of people had this situation) to proceed. I have contacted local SF lawyers also.

    We will get things right! / // / / /

    45 weeks, 1 day and 32 minutes
    Anonymous

    JRC

    I've spent the last hour trying to cancel my dropbox trial offer which I thought I cancel three weeks ago. AllI get is the run around. I am going to send a certified letter as suggested. This is fraud.

    Thread
    46 weeks, 2 hours and 16 minutes
    Anonymous

    Gabrielle

    Thank you for this....I will contact you regarding Dropbox fraud.

    Thread
    46 weeks, 2 days and 2 hours
    Anonymous

    Gabrielle

    The Certified letter and Return Receipt is your best legal protection for online fraud.

    Thread
    46 weeks, 2 days and 2 hours
    Anonymous

    Gabrielle

    Dropbox fraud advice...write Dropbox a Certified Letter cancelling Service. Get return receipt postcard sent to you. Send to their corporate offices. Equifax did the same type of fraudulent billing and the certified letter and receipt will protect you. File a claim with Better Business Bureau. File a claim with States Attorney Generals for Interstate Fraud.

    Thread
    46 weeks, 2 days and 2 hours
    Anonymous

    Gabrielle Delange

    February 2020, I am being fraudulently billed by Dropbox for a monthly subscription that I canceled to monthly 2 months ago. I am filing a better business claim as well as contact in the state Attorney General's office to file a claim for this fraudulent billing

    46 weeks, 2 days and 3 hours
    Anonymous

    Legal Team 2.0

    We have started the process of a Class Action Law Suit. Dropbox charged me $750 for a business account for a whole year, for 5 people... never in my life have I set up a business account and I only use their monthly $15 plan.

    They by no means will be refunding myself or paypal. I have requested the name or business that the claim or now Civil lawsuit (as it seems like alot of people had this situation) to proceed. I have contacted local SF lawyers also.

    We will get things right!

    If anyone has been screwed over by dropbox and to join the Civil Lawsuit, email us at dropboxcivillawsuit (AT) gmail (DOT) com

    1 year, 1 week and 47 minutes
    Anonymous

    Legal Team

    We have started the process of a Class Action Law Suit. Dropbox charged me $750 for a business account for a whole year, for 5 people... never in my life have I set up a business account and I only use their monthly $15 plan.

    They by no means will be refunding myself or paypal. I have requested the name or business that the claim or now Civil lawsuit (as it seems like alot of people had this situation) to proceed. I have contacted local SF lawyers also.

    We will get things right!

    If anyone has been screwed over by dropbox and to join the Civil Lawsuit, email us at (EMAIL)

    1 year, 1 week and 53 minutes
    Anonymous

    Legal Team

    Same situation here. They charged me $750 for a year for 5 people business when I never use more then myself and only do the monthly single $15 month fee. Dropbox has not been reasonable and for an account that has never, not one time been used in the whole year, think its fair to charge $750. We are in touch with two lawyer groups. One in San Francisco and one in LA. Please email your claim here ...

    Thread
    1 year, 1 week and 1 hour
    Anonymous

    Legal Team

    They charged me $750 for a year for 5 people business when I never use more then myself and only do the monthly single $15 month fee. Dropbox has not been reasonable and for an account that has never, not one time been used in the whole year, think its fair to charge $750. We are in touch with two lawyer groups. One in San Francisco and one in LA. Please email your claim here ...

    Thread
    1 year, 1 week and 1 hour
    Anonymous

    Legal Team

    The same situation here. They charged me $750 for a year for 5 people business when I never use more then myself and only do the monthly single $15 month fee. Dropbox has not been reasonable and for an account that has never, not one time been used in the whole year, think its fair to charge $750. We are in touch with two lawyer groups. One in San Francisco and one in LA. Please email your claim here ...

    Thread
    1 year, 1 week and 1 hour
    Anonymous

    Legal Team

    Had the same situation. They charged me $750 for a year for 5 people business when I never use more then myself and only do the monthly single $15 month fee. Dropbox has not been reasonable and for an account that has never, not one time been used in the whole year, think its fair to charge $750. We are in touch with two lawyer groups. One in San Francisco and one in LA. Please email your claim here ... (EMAIL)

    Thread
    1 year, 1 week and 1 hour
    Anonymous

    Legal Team

    I had the same situation. They charged me $750 for a year for 5 people business when I never use more then myself and only do the monthly single $15 month fee. Dropbox has not been reasonable and for an account that has never, not one time been used in the whole year, think its fair to charge $750. We are in touch with two lawyer groups. One in San Francisco and one in LA. Please email your claim here ... (EMAIL)

    Thread
    1 year, 1 week and 1 hour
    Anonymous

    Legal Team

    I had the same situation. They charged me $750 for a year for 5 people business when I never use more then myself and only do the monthly single $15 month fee. Dropbox has not been reasonable and for an account that has never, not one time been used in the whole year, think its fair to charge $750. We are in touch with two lawyer groups. One in San Francisco and one in Los Angeles. Please email your claim here ... (EMAIL)

    Thread
    1 year, 1 week and 1 hour
    Anonymous

    Legal Team

    I had the same situation. They charged me $750 for a year for 5 people business when I never use more then myself and only do the monthly single $15 month fee. Dropbox has not been reasonable and for an account that has never, not one time been used in the whole year, think its fair to charge $750. We are in touch with two lawyer groups. One in San Francisco and one in Los Angeles. Please email us your claim here ... (EMAIL)

    Thread
    1 year, 1 week and 1 hour
    Anonymous

    Joseph K.

    We have started the process of a Class Action Law Suit. Dropbox charged me $750 for a business account for a whole year, for 5 people... never in my life have I set up a business account and I only use their monthly $15 plan.

    They by no means will be refunding myself or paypal. I have requested the name or business that the claim or now Civil lawsuit (as it seems like alot of people had this situation) to proceed. I have contacted local SF lawyers also.

    We will get things right!

    If anyone has been screwed over by dropbox and to join the Civil Lawsuit, email me at (EMAIL)

    1 year, 1 week and 1 hour
    Anonymous

    Official Best Of America

    Funny how reoccurring themes in illegal billing practices like what has happened to me are on this board! This is a deeply corrupt company that intentionally illegally over charges for extra licenses no one ordered or needs? I should have been charged $60 for 3 licenses, the minimum to get unlimited, yet mysteriously I have been charged for 5 licenses for years as I just found out and the total every month has been 134.44 AND they refuse to do ANY refund after 2 weeks of runaround with their outrageous huge joke email support! ON TOP OF THIS, after the 2 weeks of nonsense runaround with their so called advanced support team, I was billed yet again for 5 licenses a few days back!!! Totally CRIMINAL!!! There needs to be a class action lawsuit against these dirty crooks hiding behind a corporate facade! My name is Brett Allen, Executive Producer of Official Best Of America. Please contact me if you have been illegally over charged by Dropbox as I am organizing a lawsuit. Its time to hold these criminals accountable!! My phone is (PHONE) and my email is (EMAIL) Time to take the crooks to the cleaners AND make a public spectacle of these bums!!!

    1 year, 5 weeks and 5 hours
    Anonymous

    Sandy

    Paul,

    I would like to join you. A6Sidegunner at yahoo dot com

    Thread
    1 year, 9 weeks and 2 days
    Anonymous

    Juan

    Count me in Paul. Juan Muzquiz, Investment Realty Resources, Inc. PO Box 308 Middletown, OH 45042

    Thread
    1 year, 9 weeks and 2 days