• Hulu LLC

    Street Address
    12312 W. Olympic Blvd.
    Phone
    (310) 571-4700
    Related Terms
    Hulu Plus
    Twitter ID
    @hulu
    Twitter ID
    @HuluPlus
    Fax
    (310) 571-4701
    Zip Code
    90064
    State
    CA
    City
    Los Angeles
    Anonymous

    Stupidity kills

    1st thing. I do not work for Hulu or any other video stream company.

    2nd. The My Stuff refers to the things you like to watch and it is so you can place the show in that file for quick access. It does not mean that you own the show. You are paying for the stream service. Your money does not buy the show. Each show is owned buy a company, like CBS, NBC, HBO, TMC, and so one. Hulu buys the rights to stream the show. Some shows Hulu buys outright but they own the rights to stream it to you. You pay for them to view the shows. Placing them in My Stuff does not mean that you own the rights to the show. It is a quick app to find the show rather then have to scroll through every show to find one you like.

    3rd. They keep a log of how often a show is being watched to see if it is worth paying for the rights to stream the show. If there to little people watching the show then it is not worth the cost of the rights to keep the show in the line up. It will be removed and a new show will take its place.

    4th. If you look at the info the send oe read the notes you will see that they announce that a show will be removed about a month before they remove the show. You have plenty of warning that a show will be removed.

    5th. Get the DVR app. Then record your show. It will stay in the DVR until you watch it.

    6th There are a lot of things that I don't like about Hulu but it would be best if people like you would stop posting stupid **** like this. Come on man, use your head. I can't believe that anyone would believe that the My Stuff meant that you own that show. You are the reason they have to put HOT COFFEE on the side of a coffee cup.

    Thread
    Anonymous

    need all of the Naruto Shippden English dub my kid loves the show but has dyslexia. So he needs the d

    Anonymous

    I need all of the Naruto Shippden English dub my kid loves the show but has dyslexia. So he needs the dubbed version.

    Anonymous

    f my pay pal account.... I literally spent all evening trying to call you are so called customer service number now I did this because you're online customer service is a on going nightmare of a loop that helps you with nothing but it turns out that's what you've done with your so called phone service to nobody ever picks up and then suddenly you have done dead air after you've been waiting on the phone for 30 minutes or 45 minutes or an hour yes I've done all of those..... So today I tried your online life chat help service.... Get ready for it it's a doozy.... 1st when I explain the situation the person on the other line says what kind of model TV do you have ?? What does that have to do with you double billing me!? so they keep asking me stupid stuff like this did I try to reboot my system? What the h***?? Finally they say we understand now... You were billed incorrectly we are sending you to a service that you have to pay $5 for to get customer service to help you!!!! What the h***! You double bill me you won't give me any way to contact you and the tell me the only way that I can get customer service is if I pay

    Anonymous

    f my pay pal account.... I literally spent all evening trying to call you are so called customer service number now I did this because you're online customer service is a on going nightmare of a loop that helps you with nothing but it turns out that's what you've done with your so called phone service to nobody ever picks up and then suddenly you have done dead air after you've been waiting on the phone for 30 minutes or 45 minutes or an hour yes I've done all of those..... So today I tried your online life chat help service.... Get ready for it it's a doozy.... 1st when I explain the situation the person on the other line says what kind of model TV do you have ?? What does that have to do with you double billing me!? so they keep asking me stupid stuff like this did I try to reboot my system? What the h***?? Finally they say we understand now... You were billed incorrectly we are sending you to a service that you have to pay $5 for to get customer service to help you!!!! What the h***! You double bill me you won't give me any way to contact you and the tell me the only way that I can get customer service is if I pay

    Anonymous

    BUYER BEWARE DO NOT GET RIPPED OFF

    I tried hulu before you guys charged me even though I was supposed to get a month free to try it so I canceled it. But yesterday I decided I wanted to go ahead and try it again. I could not remember which of my emails I signed up with so I tried one of them and I said I wanted to restart on hulu but your website recognized me when I signed in and switched me to my other e-mail and restarted Me... But you Build me twice out of my pay pal account.... I literally spent all evening trying to call you are so called customer service number now I did this because you're online customer service is a on going nightmare of a loop that helps you with nothing but it turns out that's what you've done with your so called phone service to nobody ever picks up and then suddenly you have done dead air after you've been waiting on the phone for 30 minutes or 45 minutes or an hour yes I've done all of those..... So today I tried your online life chat help service.... Get ready for it it's a doozy.... 1st when I explain the situation the person on the other line says what kind of model TV do you have ?? What does that have to do with you double billing me!? so they keep asking me stupid stuff like this did I try to reboot my system? What the h***?? Finally they say we understand now... You were billed incorrectly we are sending you to a service that you have to pay $5 for to get customer service to help you!!!! What the h***! You double bill me you won't give me any way to contact you and the tell me the only way that I can get customer service is if I pay you another $5!!!! If I pay any more it's going to be to a lawyer....

    Anonymous

    I signed up with you for 6.99 a month they have been billing my cc for additional 72.99 I did not authorize I want my money back

    Anonymous

    My bill is $5.99 and now you charged me $12.94 not the agreement. I need some assistance for

    Anonymous

    Lucretia

    My bill is $5.99 and now you charged me $12.94 not the agreement. I need some assistance for this matter.

    Anonymous

    Your customer SUCKS.............As7/24/20 every time you change the channel instead of being on ALL it goes to recent and only a few shows are on menu?????????? HATE THIS FEATURE PUT IT BACK TO DEFAULT TO ALL., 2. I was told I was getting a credit to my account.............Credit means taken off................NOT EXTENDING my bill. Also since I had called in 3 times a week for 3 weeks and was on the phone at least 1 hr each time.......I feel I should get 1 month free, this is ridiculous.................I have done every trouble shooting that the reps told me to do............and IT STILL CRASEHES 9-10 TIMES A DAY...................Also, I use amazon prime and netflix and never have a problem???? THIS IS WHAT I LEARNED, BEND OVER AND TAKE IT IN THE **** CAUSE HULU DOES NOTHING TO HELP ITS CUSTOMERS....................................ON A SCALE 1-10 I GIVE MINUS -5

    Anonymous

    I and along with other friends and family have noticed the removal of episodes of particular programming from the "My Stuff" feature on Hulu.

    We pay for our Hulu subscription each and every month with an automatic withdrawal from our bank account. We uphold our end responsibly by making sure you receive monies due each and every month.

    My question is where does Hulu get the authority to edit "My Stuff" without my permission? How does Hulu get to decide what we can or can not watch? Hulu didn't even send communication as to their intentions. We all would like the name of the department at Hulu so we may contact them directly.

    I would recommend that Hulu be very careful if they choose to play big brother with their customers' programming choices. What is gone today for us may be gone for you tomorrow. Imagine if someone at Hulu decided to erase episodes of lets say the "Voice", "Ellen", "Dateline", and "The View"?

    We would appreciate an answer of how 15 episodes of Live PD were removed from our que after we paid for your services. I am speaking for our household right now. I have recommended that our other friends and family write to Hulu to express their di

    Anonymous

    Debby

    Dear Hulu Support Team:

    I and along with other friends and family have noticed the removal of episodes of particular programming from the "My Stuff" feature on Hulu.

    We pay for our Hulu subscription each and every month with an automatic withdrawal from our bank account. We uphold our end responsibly by making sure you receive monies due each and every month.

    My question is where does Hulu get the authority to edit "My Stuff" without my permission? How does Hulu get to decide what we can or can not watch? Hulu didn't even send communication as to their intentions. We all would like the name of the department at Hulu so we may contact them directly.

    I would recommend that Hulu be very careful if they choose to play big brother with their customers' programming choices. What is gone today for us may be gone for you tomorrow. Imagine if someone at Hulu decided to erase episodes of lets say the "Voice", "Ellen", "Dateline", and "The View"?

    We would appreciate an answer of how 15 episodes of Live PD were removed from our que after we paid for your services. I am speaking for our household right now. I have recommended that our other friends and family write to Hulu to express their displeasure as well.

    In closing I would also like to mention your prices which have increased quite a bit over time. So much so we are considering cable again.

    Anonymous

    his evening and couldn't watch any programs without enabling my location, which sports teams I like and which networks I watch. In this day of identity theft, I will not reveal my personal info. Hulu was my go to for programming. I will no

    Anonymous

    gracie

    Clicked on Hulu this evening and couldn't watch any programs without enabling my location, which sports teams I like and which networks I watch. In this day of identity theft, I will not reveal my personal info. Hulu was my go to for programming. I will now cancel Hulu and watch other shows.

    Anonymous

    edia giving in to political correctness by pulling shows that allude to color. I.e. Golden Girls and the mud masks. It is just a means of silencing the individuals' truths. If the media continues, the public will just be like sheep, the media will lose freedom of speech because government is telling them what to air, as will the people because all credibility is gone and that will leave government controlling everything and we will have lost free will. Is everyone willing to do this to avoid our truths. At the end of the day, the public will have all been manipulated to being se

    Anonymous

    Djt

    I really resent the media giving in to political correctness by pulling shows that allude to color. I.e. Golden Girls and the mud masks. It is just a means of silencing the individuals' truths. If the media continues, the public will just be like sheep, the media will lose freedom of speech because government is telling them what to air, as will the people because all credibility is gone and that will leave government controlling everything and we will have lost free will. Is everyone willing to do this to avoid our truths. At the end of the day, the public will have all been manipulated to being serfs like in medieval England.

    Anonymous

    olitics (to use a nicer word than I'd prefer) as entertainment.

    I don't watch the "news" so I want ENTERTAINMENT not Hulu's take on current events or what is right, left, good or bad SHOVED IN MY FACE. KELLY CAMPBELL serves as President of Hulu, where she manages Hulu's on demand and live streaming businesses FOR THE WALT DISNEY COMPANY. She went to Vanderbilt University but then blew it with

    an MBA from Harvard (I keep running into these creeps (MBAs) and the ones from Harvard seem to be the worst.

    The Harvard School Of Business is the Great FAGIN OF THE WORLD teaching all thr little children to lie and steal.

    STAY AWAY FROM KELLY AND HER NEWS NE

    Anonymous

    Walt Disney

    Hulu keeps shoveling politics (to use a nicer word than I'd prefer) as entertainment.

    I don't watch the "news" so I want ENTERTAINMENT not Hulu's take on current events or what is right, left, good or bad SHOVED IN MY FACE. KELLY CAMPBELL serves as President of Hulu, where she manages Hulu's on demand and live streaming businesses FOR THE WALT DISNEY COMPANY. She went to Vanderbilt University but then blew it with

    an MBA from Harvard (I keep running into these creeps (MBAs) and the ones from Harvard seem to be the worst.

    The Harvard School Of Business is the Great FAGIN OF THE WORLD teaching all thr little children to lie and steal.

    STAY AWAY FROM KELLY AND HER NEWS NETWORK.

    Anonymous

    atch the series," Taste the Nation Padma Lakshmi". Before she had spoken 20 lines into the program she had said, "GD". Being we are a nation establish around Christian belief I would think you wouldn't warrant her representing Hulu aro

    Anonymous

    I am a Hulu subscriber. I started to watch the series," Taste the Nation Padma Lakshmi". Before she had spoken 20 lines into the program she had said, "GD". Being we are a nation establish around Christian belief I would think you wouldn't warrant her representing Hulu around the world. Thanks for your time.

    Anonymous

    f the stuff we have to show you is older than dirt. And that's why you push Cinemax and stars at us like crazy. I was off of hulu for a while because I got sick of the bombardment that you are shoving on everyone! I turned it back on because my son is watching a show! But I need to tell that netflix is blowing you away. Not only do they have a much bigger variety of quality viewing material! But they are

    Anonymous

    show you is older than dirt. And that's why you push Cinemax and stars at us like crazy. I was off of hulu for a while because I got sick of the bombardment that you are shoving on everyone! I turned it back on because my son is watching a show! But I need to tell that netflix is blowing you away. Not only do they have a much bigger variety of quality viewing material! But they aren't constantly trying to rope you int

    Anonymous

    Scott

    Welcome to hulu Where 90% of the stuff we have to show you is older than dirt. And that's why you push Cinemax and stars at us like crazy. I was off of hulu for a while because I got sick of the bombardment that you are shoving on everyone! I turned it back on because my son is watching a show! But I need to tell that netflix is blowing you away. Not only do they have a much bigger variety of quality viewing material! But they aren't constantly trying to rope you into a bunch of Addons! From Scott A Murdock!

    Anonymous

    Kathy

    I have been trying to correct a billing issue all day and all I get is a message that says they are not excepting phone calls. Meanwhile, I have no cable. This is not acceptable customer service.

    Anonymous

    every time i call you are always experiencing high call volumes hire more people i am sure paying enough for your service you ca