• Hyundai USA

    Map
    Hyundai USA logo
    City
    Fountain Valley
    Street Address
    10550 Talbert Avenue
    Phone
    (714) 965-3000
    Twitter ID
    @Hyundai
    Fax
    (714) 965-3149
    Zip Code
    92708
    State
    CA
    Web
    http://www.hyundai.com
     
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    Anonymous

    I am in the market to buy a new Sante FE in addition to my 2017 Sante Fe. Hyundai is making it very difficult for me because they offer the most abysmal colors on their new vehicles. If you don't want white or black, which I don't , they have a grey which is practically black in appearance, a horrible orange, a cheap tomato red, a cheap looking blue a nice silver which only comes with a black interior and one beautiful tan, which i already have. Not a green or decent blue or maybe a lighter grey which have made my decision process easier of I'm going to buy a CRV or get another tan Sante Fe. Wake up Hyundai you have a terrific car but your color assortment sucks!!!!

    17 weeks, 1 day and 12 hours
    Anonymous

    LOL

    All of these idiots in this comment section really do be thinking Hyundai reads these LMAO. If you have a complaint with a specific dealer, reach out to them or corporate, not on some **** second-rate review site.

    26 weeks, 4 days and 20 minutes
    Anonymous

    Barbara Beeksma

    I just wanted you to know that I have a Hyundai Tuscon 2006. I'm sure that you get people who contact you all the time with complaints and problems. That is why I wanted to take the time out and let you know that I am getting ready to turn 62 and retire and of all the vehicles I've owned in my life the Hyundai has by far been the best. I have had absolutely no problems with it. I will probably have this vehicle until the day I pass and I couldn't be happier.

    26 weeks, 4 days and 21 hours
    Anonymous

    S. ALI

    I have an ongoing case with Hyundai. I have never purchased a career from them prior to recently. I am divorced and have a restraining order again my ex husband for years. Not only i never disclose any information to them about my ex husband, this company emailed my ex husband information concerning my recent purchase and he forwarded me the email. Now he knows where I live. This company has violated my safety and right. This is also a breech of confidentiality. No one has been able to resolve this and explain how was this done. I am so upset with this company. You are the biggest disappointment.

    26 weeks, 5 days and 2 hours
    Anonymous

    Disappointed and pissed

    I haven't been receiving my statements via post office for almost 4 months. This is not the post office's fault. I've called every month to your 'CUSTOMER SERVICE' Financial and they are of no hep to me. They were worse than dealing with recordings.

    27 weeks, 1 day and 1 hour
    Anonymous

    FAULTY AIR CONDITIONING

    2017 SANTE FE SPORT AC CONKS OUT AFTER 2 HOUR RUN BROUGHT IT BACK TO THE DEALER 2 TIMES ,LEFT IT THERE FOR SEVERAL DAYS THE SECOND TIME DEALER CANNOT FIX IT THE AC IS FAULTY FROM THE BEGINNING BUT THEY WILL NOT OWN UP TO IT ,WILL NOT BUY ANOTHER HYUNDAI

    27 weeks, 2 days and 7 hours
    Anonymous

    Steven

    We just bought a 2020 VENUE SEL,and the air bags,does not sense my wife in the passenger sideI've taken VEHICLE back to the DEALERSHIP,they tell me there's nothing that can be doneapparently air bag Sensor's can only read if passenger Weighs at least 100 lbs. That makes no sense,not all adults weigh 100lbs.i have called everyone i can think of and i get told the same thing,or directed to someone elseone person said it is a Liability the company.so i'm not sure what to do nowthere's no way my wife is going to sit in the back seat

    27 weeks, 4 days and 12 minutes
    Anonymous

    Laura McDonough

    Get our name off your junk mail. we no longer own a Hyundai so delete our name from your junk mail now. Arnold and/or Laura McDonough 43 Connell cir. Dothan al 36303. I have contacted you before on this issue.

    27 weeks, 4 days and 4 hours
    Anonymous

    j kohen

    I am totally dissatisfied with service at Kearny Mesa Hyundai. I made an appointment and they were 35 minutes late. The servuce guys couldn't get the cars waiting for service off the street to a parking location. They told me to see a certain service person who was no where to be found. They could not tell me what was under warranty and what wasn't BEFORE they did a diagnosis That was automatically $125.. What a scam. Why have a warranty with out decent customer service.

    27 weeks, 5 days and 1 hour
    Anonymous

    Contact James via email (EMAIL)

    TESTIMONY TESTIMONY TESTIMONY TESTIMONY TESTIMONY

    I am Vera Lopez by name, I live in California, United State Of America, who

    have been a scam victim to so many fake lenders online between May

    last year till June this year but i thank my creator so much that he has

    finally smiled on me by directing me to this new lender who put a smile on

    my face this year 2020 and he did not scam me and also by not deceiving or

    lying to me but however this lender whose name is Rev.James Guzman gave me 3%

    loan which amount is $ 600,000 united states dollars after my agreement to

    their company terms and conditions and one significant thing i love about

    this loan company is that they are fast.

    27 weeks, 6 days and 1 hour
    Anonymous

    Tara from Ocala Fl

    There was a recall on the 2015 Santa Fe Hyundai no one called us .A week ago our car could not start we took it Jenkins Hyundai of Ocala Fl then they told us there was a recall.We had to rent a car and told us they would reimbursed us ,trying to get our money and a lot of runaround.I would never buy a Hyundai again

    27 weeks, 6 days and 1 hour
    Anonymous

    is there a grace period to return car?

    28 weeks, 5 days and 6 hours
    Anonymous

    Don Busenbark

    Bought a 2020 Santa Fe from Edwards in Council Bluffs, Iowa. Most inept dealership I have ever felt with. Can not believe a word they tell you. From what I see it looks like it is common with Hyandi dealers. Don't expect any kind of recommendation from me.

    29 weeks, 1 day and 1 hour
    Anonymous

    Dealership sucks...!!

    I WILL NEVER GO BACK TO MY LOCAL HYUNDAI DEALERSHIP...!!..NEVER & I HIGHLY RECOMMEND NO ONE ELSE DOES...!!!...the absolute worst cust service. I guess the "cust always right" doesn't apply to this dealership. Complaint after complaint after complaint & NOTHING is taken care of...I'm not finished, not by a long shot. They apparently did not realize who they fkd with this time. I will not stop until I get to the head of Hyundai..!!...You would not even believe what me & my wife have been through here. I can't add the entire "story" here as it would be like 10 pages long. I'm soooooo pissed...!!!. It's not even the car, it's the dealership..!!

    29 weeks, 1 day and 8 hours
    Anonymous

    Phyllis L - Massachusetts

    Hyundai customer service is the worst I have ever seen. Numerous calls to arrange the return of my repaired vehicle from Ohio where it broke down due to engine failure and 2 weeks after the warranty repair was completed, the tow has not been arranged yet. You never get to talk to the same person twice. I have never been allowed to speak to anyone who could actually take the action needed to get it done. I've been promised a case manager but one has never been assigned, nor has anyone attempted to contact me. My case was "escalated" after about 4 phone calls and then someone cancelled the tow request. The people you speak to in consumer affairs are nothing but roadblocks to keep you from getting to anyone who could actually help you. I will never buy another car from this manufacturer. Gee, I can't help but notice all the other happy customers' low ratings below mine! Get the message Hyundai! Your customer service stinks! I guess you're making so much money, you don't need repeat customers.

    30 weeks, 4 days and 2 hours
    Anonymous

    Chelsea

    I'll never go back there. The service guy was a **** and the sales manager was extremely rude to me. I've never been treated so poorly. I'll take my business elsewhere. This dealership should be shut down if for nothing else because of the 24 complaints that have been filed against them by customers with better business bureau.

    I brought the car in for a fuel leak. The service guys were douchey and trying to convince me to just trade it because it was older and would most likely be a huge investment. It only needed a fuel line and i was charged $1100 for them to replace that then he called and told me i had no brakes that i had a huge leak. There was nothing wrong with my brakes when i left that car with them. They quoted me a price of $625 to fix a break line which is a complete over estimate. I said no I'll get it done elsewhere. He was angry. He said fine then you'll need to tow it because it isn't drivable. Thank god my mom has AAA or i would have needed to pay for a tow as well. Then i go look at my car my rugs are filthy and notice the glove box was rummaged through and my registration was missing. So i go in and ask why they were in my glove box and where my reg is and i was essentially told i don't know so i spoke to a sales manager he was extremely rude. Told me to stop being **** irrate and calm down that the world didn't revolve around me. I tried asking why a hand gesture was irrate and he continue to scream at me while pointing his finger acting like i was going to attack him. I eventually found the reg. But my glove box should have never been gone through to begin with the car wasn't there for that. I've never been treated so poorly and had such atrocious customer service.

    30 weeks, 5 days and 4 hours
    Anonymous

    Donna G. Bertrand, Kennesaw GA.

    I have a 2017 Hundai Santa Fe. I had minor problems - difficulty starting vehicle. Vehicle was still operational. Delivered it to you Kennesaw Ga dealership on appointment yesterday, Mon July 20, 2020. As of the close of business, my vehicle had still not been even looked at!!!. After calling 3 times, I received a call back telling me that my vehicle would be seen sometime today (next day after it sat there for an entire day yesterday), which I think is still uncertain. I use my vehicle on a daily basis and have never had to deal with such disorganization. My vehicle did not breakdown, I took it in to have it checked. Why should anyone accept this level of service from Hundai??????

    31 weeks, 12 hours and 13 minutes
    Anonymous

    Doreen Sanders Galindo

    I have a 2014 Hyundai Accent 12k miles. Told I have transmission problem. Took car to Hyundai Cupey PR where car has guarantee. Bill came to $10,000.00. What's up with that? Someone help. I am a 61 yr old cancer stricken women. Very careful driver.

    31 weeks, 2 days and 1 hour
    Anonymous

    bmbutler

    Why were the contracts signed? That was when you should have spotted the problem. I'm guessing your son couldn't get credit without you as the co-owner. Folks, sometimes you have to use your head. Read the paperwork before you sign.

    Thread
    31 weeks, 3 days and 16 minutes
    Anonymous

    bmbutler

    If they have not fixed the problem, research the lemon law if you purchased the car new.

    Thread
    31 weeks, 3 days and 18 minutes
    Anonymous

    bmbutler

    I'm very sorry for the lost of your husband. But respectfully, why would you expect Hyundai to take back the car? You signed a contract to buy the car. You can let it get repossessed if you have a loan, but this will be billed for the difference in what you owe and the resell. All companies are this way and they should be. No different than you buying a house. You can't expect to just turn over the keys to the bank other than a foreclosure.

    Again, I'm truly sorry for the loss of your husband, but it is not right to blame Hyundai because they won't take back the car.

    Thread
    31 weeks, 3 days and 19 minutes
    Anonymous

    Sammybam

    This is actually a question. Does anyone know who to call to add my name to class action suit. I lost my sonata due to a fire on a recalled part

    31 weeks, 5 days and 8 hours
    Anonymous

    Carol

    So sorry for your loss... this company is insane... they don't even respond to my tweets

    Thread
    31 weeks, 5 days and 10 hours
    Anonymous

    I had the same experience with Finance Manager at Rick Case Hyundai in Plantation.l conclude the Hyundai people, workers are dusrespectful, arrogant; have nothing about them. After I bought my car for a yr, missed no payment and the car break down 3 times and I try to communicate my concerns about it I got treated like nothing.The priblem is a manufacture problem for a new 2019 car. They don't care; try to give the run around.

    Thread
    31 weeks, 5 days and 10 hours
    Anonymous

    I totally agree with you 100 percent. I would never buy another Hyundai anything in my life. I don't even want to see anything with the name.

    Thread
    31 weeks, 5 days and 10 hours
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