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Uber Eats
CityTrevoseStreet Address1455 Market St. 4th FlPhoneAnonymous
To, Steph
16 weeks, 6 days and 9 hours
Why on earth would you order milkshakes from a delivery service? Especially when, as you said the place was only 3 minutes away?? Sounds like someone is really lazy? Don't give me that, I don't drive, or have a car excuse either. Get off the couch and walk. It's people like you that cause delays for other people ordering $50 $100 or more in FOOD not a few frozen drinks. Geez!!!!Anonymous
Hi Matt, I am in the process of filing a lawsuit against them. You should too.
17 weeks, 3 days and 9 hoursAnonymous
Try delivery dudes, they're awesome!
18 weeks, 3 days and 26 minutesAnonymous
Call the better business bureau and the fair trade commission. File reports with both of these organizations. As far as getting your dough back, well, I hate to say this but the chances of that are slim. You can always go to small claims court, but who has time for that in this hectic world we live in? There's fees to file also. But if you win your case the defendant is responsible for all court costs and fees of you had to pay. Uber eats won't be in business much longer, they bit off more than they could chew, no pun intended.
18 weeks, 3 days and 28 minutes
Good luck!Anonymous
Next time please call Delivery Dudes if they're in your area. They provide an excellent service an they were the first to establish and run efficiently this type of service. I've been a customer of theirs for 3 years now and never had any issues.
18 weeks, 3 days and 36 minutesAnonymous
wilcox
27 weeks, 2 days and 7 hours
i am a senior and have been a good customer giving tips and donations to restaurants----however i noticed that i have been getting double charged whenever i order a meal (hamburger,fries and soda)i get charged for meal and for soda and fries not like i get 2 fries and soda--when u buy a meal it is included so i canceled my order it was noted but i have not been refunded-----i truly need help but never again from any uber product--u are not trustworthyAnonymous
steph
27 weeks, 3 days and 5 hours
did you take pictures? if so I would contact your local news and submit your photos to them.Anonymous
STEPH
27 weeks, 3 days and 5 hours
MY ADVICE. REPORT THEM WITH THE LOCAL NEWS STATION. THATS WHAT I'M GOING TO DO. MY DRINKS SHOWED UP LITERALLY 50 MINS LATER WHEN THE RESTAURANT IS ONLY A 3 MIN DRIVE! FOUR OF OUR DRINKS WERE MELTED CLOSE TO HALF DOWN THE CUP. I CALLED ASAP, PROVIDED PHOTOS AND WAS TOLD ITS "NOT ENOUGH TO REFUND" THAT WAS MORE WORRIED OF THE PRESENTATION OF IT. THE ONLY REASON I USE THE SERVICES IS BECAUSE SOMETIMES I'M STUCK AT WORK AND I CANT GET OUT.Anonymous
Jess
27 weeks, 4 days and 2 hours
I was working for uber eats. My phone was stolen so I couldn't keep my same number. It's been a month an I call every day. They deactivated my account. So I cant even call driver support anymoreAnonymous
Terrible customer service. Person who answered the phone was very rude and hung up after I asked to speak to a manager
27 weeks, 5 days and 7 hoursAnonymous
Jeff
28 weeks, 2 days and 2 hours
Uber Eats put my restaurant on there site. I never approved that. Calling my lawyer.Anonymous
Yvette Johnson
28 weeks, 4 days and 4 hours
Driver went into Apple Bees to pick up a order and stole my daughter phone sad that you would be working steal some ones phone i will never stop until my daughter phone is given back or replacedAnonymous
Kiara
28 weeks, 5 days and 21 hours
I ordered two times in the last week & my food has been cold and the second time it arrived with mold on it . I contacted the restaurant they said my food was ready just no driver to pick it up , I contacted support numerous times to receive my refund and NOTHING on both claims I've made .Anonymous
SONIA
28 weeks, 6 days and 16 hours
I ordered my meal and uber kept delaying it. When I finally called the restaurant to see what was taking so long they tell me my order has been ready they're just no drivers yet uber still charged me. What kind of service is that. **** you uber you **** theives!Anonymous
Matt
28 weeks, 6 days and 18 hours
Ordered our food through the app. Decided to cancel our order very soon after it was placed because we decided to place it with the restaurant and pick it up ourselves. We paid the restaurant and the uber eats app. It still charged us $62 wont give us a refund. We only ordered 1 meal. And even though we canceled our order thru the app, it still charged us $62. So we paid double for 1 meal. Absolutely **** ridiculous. I want my **** money back. You can't just keep peoples money when they didn't use your services. It's **** illegal.Anonymous
Absolute sh*thole of a company. I got my food earlier than anticipated, then they tried to excuse the disgusting quality based on "traffic." What traffic?? They just copy/paste the same reply over and over, and they refused to issue a refund because "the order was placed some time ago..." Uh yeah, YESTERDAY. And when I complained YESTERDAY you IGNORED IT.
29 weeks, 3 hours and 23 minutesAnonymous
Meal
29 weeks, 12 hours and 25 minutes
Ordered meal (second time using Uber eats first time was spot on ) came half hour after was dispatched as was cold and a drink missing was refunded 12p ??? Most the food was put in the bin not happy at allAnonymous
Terrible Service
29 weeks, 23 hours and 36 minutes
My order was taken to the wrong address. I could not contact you by phone. I want my money refunded !!!Anonymous
SO DONE WITH UBER !!!
29 weeks, 1 day and 5 hours
Hi, fellow sufferers !
I am having the same problem as many of you...Uber Eats got me for 70.00 and all of the trouble of proving it, now they say you have to report in 5 days or no refund. Is that legal ?
Does anyone have any ideas on who else we can report this policy ?
Sorry to see how many people have been taken advantage of.Anonymous
I AGREE, jeez and not a single number exists that would pick up to help you
29 weeks, 3 days and 8 hoursAnonymous
Jazz
29 weeks, 3 days and 20 hours
Same problem I'm having now ...no food 2 hrs in & I'm being forced to pay ..its ridiculous...never againAnonymous
i ordered food last night which said the expected arrival time would be 30-40 min. 45 min later my food was still sitting and no driver available. i choose to cancel my order since it was going to be delivered cold. come to find out that I WAS STILL CHARGED!!!! and since there is ZERO CUSTOMER SERVICE I am now forced to contest the charge with my bank.
29 weeks, 5 days and 2 hours
UBER, EATS YOU SUCK!
UBER EATS YOU SUCK!Anonymous
Concern about my food poison
29 weeks, 5 days and 19 hours
I'm trying to get in touch with you. My driver had 2 deliveries before he got to me then my boba drink are All warm and My yogurt was watery it took them almost two hours. I have pictures too. I'm going to dispute my charges if I dint hear from you! So pay attention to your emails.Anonymous
Muhammad
30 weeks, 3 hours and 30 minutes
Hi I have problem of Uber eat I cannot go online it's show me unable to go online , I don't know what's happenedAnonymous
Uber Eats is a terrible service. This is the second time my order gets cancelled without warning. When I try calling customer service support, a voice machine picks up saying, "the number you've dialed is not in service." This foolishness needs to stop.
30 weeks, 4 hours and 16 minutes
