• United Airlines

    City
    Chicago
    Street Address
    77 West Wacker Drive
    Twitter ID
    Zip Code
    60601
    State
    IL
    Anonymous

    Jems

    Phone: 1'('507') '296'-'6179', First time using United Airlines for a long flight, and was quite impressed by the friendly staff, meals, and flight overall. Would recommend, especially for a nonstop flight. I've always appreciated this Airlines and have flown this airline frequently,. Consistently excellent in-flight service and attendants. I was scheduled to fly there to enjoy spring break with my family who live there, but the coronavirus caused me to postpone these plans. I had a non-refundable ticket but they helped me to upgrade ticked . The people are nice and always helpful. I would recommend to Everyone.

    26 weeks, 4 days and 4 hours
    Anonymous

    William

    (URL) is your answer to all your problems

    Thread
    27 weeks, 5 days and 2 hours
    Anonymous

    Worst customer service ever. My flight was cancelled by United so I tried several times to rebook and they kept telling me your dates are not available yet call back. This happened several times. Then last week I was told I have 24 hours to use my flight. Now they say I can't get a refund or rebook as my flight was booked over a year ago. This airline is a joke they cancelled the flight and still took my money.

    28 weeks, 12 hours and 48 minutes
    Anonymous

    Good Service Matters

    In this era of COVID, the fact your staff would not let a pet fly and not inform people who paid for the service is heinous. The service/foreign service families are dedicated people who serve their country. Your callous treatment of these people will be remembered and not in a good way.

    30 weeks, 5 days and 46 minutes
    Anonymous

    As a second generation United Airlines retiree I was disappointed to learn of your new seating policy that came in effect. Instead of showing concern for the passengers you choose to follow American Airlines policy regarding the middle seat. I think it would have been prudent

    34 weeks, 1 day and 5 hours
    Anonymous

    Mark Falbo

    As a second generation United Airlines retiree I was disappointed to learn of your new seating policy that came in effect. Instead of showing concern for the passengers you choose to follow American Airlines policy regarding the middle seat. I think it would have been prudent to have waited like Delta. Do what's good your passengers not what's good for EXO!

    34 weeks, 1 day and 7 hours
    Anonymous

    r stupid questionnaire on the news. Do you really think people are going to be honest. That's the stupidest corporate decision I've ever heard. Guess I have to consider th.. . , . ., . .

    36 weeks, 5 days and 12 hours
    Anonymous

    I just saw your stupid questionnaire on the news. Do you really think people are going to be honest. That's the stupidest corporate decision I've ever heard. Guess I have to consider the source

    36 weeks, 6 days and 1 hour
    Anonymous

    my banking with Chase bank and have been for at least 10 years. I'm so angry and disappointed in chase and I am willing to leave chase over this situation. My husband Roger Lewis. He received a check from Arizona Department of economic security for unemployment and drawing off of bank of americ. So we did a quick deposit. When the check was not clearing, I contacted chase and I was informed the check would not clear until May 27th, if it cleared at all. A supervisor told me it might not be a legit check. I'm furious because I know this check is real and I. ,. .

    40 weeks, 1 day and 4 hours
    Anonymous

    my banking with Chase bank and have been for at least 10 years. I'm so angry and disappointed in chase and I am willing to leave chase over this situation. My husband Roger Lewis. He received a check from Arizona Department of economic security for unemployment and drawing off of bank of americ. So we did a quick deposit. When the check was not clearing, I contacted chase and I was informed the check would not clear until May 27th, if it cleared at all. A supervisor told me it might not be a legit check. I'm furious because I know this check is real and I. ,. .

    40 weeks, 1 day and 4 hours
    Anonymous

    a Florida resident

    what a lousy airline!

    40 weeks, 1 day and 9 hours
    Anonymous

    Crisis

    I would like to file a claim with united airlines. Called and emailed United and not getting responses. Can someone from corporate please call me. A frustrated passenger In Need of help.

    40 weeks, 1 day and 13 hours
    Anonymous

    Tony Lloret

    I would like to file a small claim against United due to a refund for a cancelled flight given as a voucher.

    41 weeks, 3 days and 1 hour
    Anonymous

    Wolfgang Ferderber

    These guys will not return money for tickets purchased that had to be cancelled because the cruse we were going to take was cancelled. Dirt bag UAL will only give us credit and not a refund. I'll probably be dead before the credit can be used. UAL will not do anything because that is their policy.

    43 weeks, 6 days and 4 hours
    Anonymous

    tali

    do you have the # for UA Corporate

    Thread
    46 weeks, 6 days and 5 hours
    Anonymous

    Hi I'm reaching out to you because I've tried to get a hold of UAL,HR my husband is a mechanic there and contracted the Covid-19 virus, 1 week ago and was rushed to the hospital 3 days ago and passed this morning I need a number to contact the UAL can you share that with me please.

    Thread
    47 weeks, 6 days and 7 hours
    Anonymous

    Brandy Snider

    Sitting in Tocumen airport trying to confirm flights home after 3 days of online and failed calls

    United counter closed.We have been told 3 different times it will open.Country shuts down tomorrow Sunday at midnight

    You thiink they would be more helpful

    We can see a group of employees in the back hall laughing. truly disappointed.

    48 weeks, 2 days and 23 hours
    Anonymous

    Matt Clarke

    united is really pathetic. You leave myself and all of you payed passengers strainded in Dominican Republic. You refuse to answer any calls on you international line. You are a bunch of low life cowards. You all deserve to be fired. You leave us in the dark and desperate.You give us no support. You didn't even have the balls to notify anyone trying to travel out today to get home to our families. YOU MAKE ME SICK. How the hell do you get away with this **** is beyond me. trust me the American people will know what you did here to all of your passengers.

    48 weeks, 5 days and 9 hours
    Anonymous

    Awful! Our outgoing flight was cancelled, supposedly due to "equipment" problems. Yeah, right! I'm sure it was just that there were not enough people on the plane. So we rebooked and took a flight out of LaGuardia instead of Newark, as originally planned. That was Friday. We are due to fly back Monday at 4:00 PM. It is not Monday at 2:00 aM. We are trying to get a flight back into

    LaGuardia, because that is where our car is. We have called United at least 12 times. We are told the wait time is more than 2 hours. I have waited the 2 hours 3 times. Each time it finally goes through, you feel like you're being connected, but then you're hung up on. We tried changing it online, but with at LEAST 10 attempts, it goes all the way through with the change until the very end, whee it says "error". THEN, on 3 more attempts, we opted for United to call us back, rather than wait in line on the phone. The call back said it would take 3 minutes. All three times took over an hour. When we finally got the call back, the automation said press 1 to speak to the agent. I did that several times, but my choice was not registering. It asked me two more times to press 1 for and agent. I did that two . . . . . . .

    49 weeks, 1 day and 14 hours
    Anonymous

    Steve

    Awful! Our outgoing flight was cancelled, supposedly due to "equipment" problems. Yeah, right! I'm sure it was just that there were not enough people on the plane. So we rebooked and took a flight out of LaGuardia instead of Newark, as originally planned. That was Friday. We are due to fly back Monday at 4:00 PM. It is not Monday at 2:00 aM. We are trying to get a flight back into

    LaGuardia, because that is where our car is. We have called United at least 12 times. We are told the wait time is more than 2 hours. I have waited the 2 hours 3 times. Each time it finally goes through, you feel like you're being connected, but then you're hung up on. We tried changing it online, but with at LEAST 10 attempts, it goes all the way through with the change until the very end, whee it says "error". THEN, on 3 more attempts, we opted for United to call us back, rather than wait in line on the phone. The call back said it would take 3 minutes. All three times took over an hour. When we finally got the call back, the automation said press 1 to speak to the agent. I did that several times, but my choice was not registering. It asked me two more times to press 1 for and agent. I did that two

    More times as asked, and it still didn't register. It finally hung up on me AGAIN. This has been going on since Friday. I've spent the whole weekend just trying to get through. This is disgusting! I'm done with United. Keep your points. I'll never go through this again.

    I rate you ZERO stars.

    49 weeks, 1 day and 17 hours
    Anonymous

    Barbara Carter

    I had to cancel two flights to Europe because of Corona virus. I was told one ticket could be changed till June , one till next January. I tried to book another flight with the credit from the ticket that expires in June. I waited forever on the phone ( no problem I understand this present situation) but the girl immediately hung up on me when I said I wanted to use the canceled flight to pay for the ticket. I have been a loyal customer for 20 years. I need help to schedule these flights.

    2 people from Bos to SDF October 22, and returning on the October 27,leaving 9:54 arriving in Boston at 3pm to make a sure connection to a flight to Europe booked with you or LH. Please help me!!! I am out over $ 2000 and would like to rebook.

    49 weeks, 2 days and 8 hours
    Anonymous

    Anonymous

    U ITED AIRLINES Friend ands I planned trip to NYC- we're in our sixties and friend came down with pneumonia a week and a half ago. We called to cancel flights and request credit to rebook at a later date after Coronavirus NYC State of emergency! UNITED WONT GIVE CREDIT- getting run around!

    WILL NEVER BOOK THIS AIRLINE AGAIN!

    Meanwhile JETBLUE IS CREDITING TICKETS!

    49 weeks, 6 days and 8 hours
    Anonymous

    Coming to the airplane feels like home. As a frequent flyer, I am so happy I chose United so many years ago. Thank you for all that you and your employees do. . . . . .

    50 weeks, 4 days and 13 hours
    Anonymous

    Jordan Gordan

    Coming to the airplane feels like home. As a frequent flyer, I am so happy I chose United so many years ago. Thank you for all that you and your employees do.

    50 weeks, 4 days and 14 hours
    Anonymous

    Riya Sharma

    I love @United Airline Phone Number +1{800}(PHONE) Reservation, United Airliners workers at the baggage check in were fantastic, for being understanding, helpful, and a pleasure to do business with us. A lady and young man at the on line check in handled my wife's business in a very professional manner.

    I wish I knew their names, to mention them. To provide this great service on Thanksgiving evening is a testimony to their commitment to wonderful customer service. Thank you again @United Airlines Customer services team.

    I am waiting for your next United flight trip!!

    51 weeks, 4 hours and 43 minutes